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10,0
Almost half price
Plus: Value
Minus: Inexperienced rental agent at the counter
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2,0
Unorganized and condescending.
Plus: Nothing
Minus: Reserved a vehicle over the phone. Went to pick it up a couple of hours later....clerk claimed that she ".......couldn't find our phone number," in order to confirm our reservation. Upon arrival at pick up point, we were told that there "....weren't any vehicles left to rent," due to the fact that they couldn't call us. Phone number was given.
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