Hyrbilar på Minot flygplats

Plus: I hated it and we never got the car

Minus: Getting a car. Not driving 100 miles to rent a car then not have a car ready. Then we waited until 12 like they said no and then we were told there was no car!

Plus: Pick up / drop off was easy. Staff was nice. Issue: I booked an SUV and when I went to pick it up was told no SUV’s available and the only vehicle I could take was a RWD Frontier. Used it for a 12 hour drive through the mountains in terrible conditions. Made it safe, but certainly wasn’t the plan.

Minus: All season tires on a RWD truck in ND winter isn’t practical and is dangerous. Don’t advertise an SUV and not provide an SUV. Still cost $140 which I don’t think was fair.

Plus: The location in the airport. Minot, North Dakota

Minus: There was a mistake made during the payment process which I can understand sometimes that happens, however the mistake was so severe that it impacted my credit score. When I was able to check my chase credit card account the mistake was over 500.00 dollars. What had happened was they confused me with another person with the same last name so I assume that I paid for his or her rental as well. This will be a learning experience for me and hopefully Alamo.

Minus: I had a car reserved. The attendant left to go have lunch with her family. I waited over an hour waiting for her to get my car. She also did not know how to run the computer and had to get a girl from a competing company to help. She told me after I inspected the vehicle to let her know if there was any damage. After i received my car I went back to report the damage to the vehicle and she was gone again. Not professional. I was a hour and a half late for my family's thanksgiving dinner.

The counter employee need training

Plus: Nothing

Minus: The mud parking lot, the car had damage , they never listened the starting mileage... tried to rip me off on the extra mileage.. it was far from good!!