Senaste omdömen
- Alla omdömen
- Positiva
- Neutrala
- Negativa
måndag | 06:00 - 23:59 |
tisdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lördag | 06:00 - 23:59 |
söndag | 06:00 - 23:59 |
måndag | 06:00 - 23:59 |
tisdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lördag | 06:00 - 23:59 |
söndag | 06:00 - 23:59 |
Plus: Very friendly employees.
Minus: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
Minus: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
Minus: Super smooth rental and excellent price. Highly recomnended!
Plus: Pickup staff were great and I appreciated the vehicle they offered me!
Minus: Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol.
Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
Plus: Free upgrade
Minus: Nothing; totally satisfied
Plus: Great staff . Very clean, comfortable and mileage efficient car. Staff were very efficient and courteous. Drop off was extremely fast.
Minus: Ease of extending our reservation through the 1-800 number.
Plus: Speedy service. Price as per reservation. The representative was not pushing for additional services or insurance.
Plus: staff member helping me
Minus: price point
Plus: Nice car
Minus: More attention to details
Minus: the wait time to be given the vehicle was excessive.
Plus: Staff very friendly
Plus: The entire process was easy and stress free. The associates were great and very friendly.
Minus: I am not sure what could have been better. I had a excellent experience!
Plus: Very friendly employees.
Minus: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
Minus: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
Minus: Super smooth rental and excellent price. Highly recomnended!
Plus: Free upgrade
Minus: Nothing; totally satisfied
Plus: Great staff . Very clean, comfortable and mileage efficient car. Staff were very efficient and courteous. Drop off was extremely fast.
Minus: Ease of extending our reservation through the 1-800 number.
Plus: Speedy service. Price as per reservation. The representative was not pushing for additional services or insurance.
Plus: staff member helping me
Minus: price point
Minus: the wait time to be given the vehicle was excessive.
Plus: Staff very friendly
Plus: The entire process was easy and stress free. The associates were great and very friendly.
Minus: I am not sure what could have been better. I had a excellent experience!
måndag | 06:00 - 23:59 |
tisdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lördag | 06:00 - 23:59 |
söndag | 06:00 - 23:59 |
Plus: Yes! Friendly professional staff
Minus: Loved my KIA SOUL
Plus: Super friendly staff (especially Herman, he made our visit and trip so much better). Clean car. Easy pick up and drop off.
Minus: I had reserved a minivan and ended up getting an SUV. The trade was fine, but I would've preferred the minivan.
Plus: Alamo is the best. Always friendly and accommodating.
Minus: First of all my sister had rented the car and I was the driver unable to pick up vehicle and Tony was no help and very rude. 2nd the next rear tire kept going low and we had to stop frequently to our air in the tire. We called a lost the tire issue and was told we needed to take it to Firestone and have the tire fixed or have them change the spare. There was no sense in Alamo sending someone out for just a tire. Well if that tire had blown out you would of been doing more than just a tire. I don’t feel it’s my job to fix the tire on a rental care but then again pick was terrible so why would I think custom service would be any better. Do not rent from Alamo ever
Plus: Friendly staff and very accommodating. I wasn’t able to get the SUV I wanted but was offered to come back to get a bigger car the next day. My family & I were able to make it work though so no worries.
Minus: They were really busy and I think they did well with helping all of us and getting us out of there as fast as possible.
Plus: I rented form Alamo and no one was at the booth so had to go thru Nattional and the line was very long
Minus: Price was amost 30 dollars more then what was suppose to be and they would not change it
Plus: Staff was a delight early Monday morning when I came to pick up a vehicle for a long ride North.
Additionally when explaining the purpose of my rental Herman Patton, not only attentively listened but, was helpful in guiding me to a vehicle that better suited my needs. His advice has proved to provide to me a safer, more economical , and appropriate rental choice. So much so that I have just extended the rental for another week.
Thanks again to all 4 of the staff, and I wish to reassert my opinion if it will help settle the issue of whether the agent claiming it was her 50th birthday was being truthful - doesn't look a day over 35.
Plus: Friendly staff. Especially at Louisville. Rode us over to our airline.
Minus: Only one car available. Key was broken and could only manually unlock vehicle from one side.
Plus: Pick up was delightful. Everyone super helpful. The only part of the experience that I didn't enjoy was the person who received the car was not wearing a mask. I wish he had for his safety and mine.
Minus: If you could make sure everyone is wearing masks that would be great. Thank you.
Minus: The vehicle was clean and the service at the counter was great and painless.
Plus: yes indeed
Minus: it was okay thanks.
Plus: Yes! Friendly professional staff
Minus: Loved my KIA SOUL
Plus: Super friendly staff (especially Herman, he made our visit and trip so much better). Clean car. Easy pick up and drop off.
Minus: I had reserved a minivan and ended up getting an SUV. The trade was fine, but I would've preferred the minivan.
Plus: Alamo is the best. Always friendly and accommodating.
Plus: Friendly staff and very accommodating. I wasn’t able to get the SUV I wanted but was offered to come back to get a bigger car the next day. My family & I were able to make it work though so no worries.
Minus: They were really busy and I think they did well with helping all of us and getting us out of there as fast as possible.
Plus: Staff was a delight early Monday morning when I came to pick up a vehicle for a long ride North.
Additionally when explaining the purpose of my rental Herman Patton, not only attentively listened but, was helpful in guiding me to a vehicle that better suited my needs. His advice has proved to provide to me a safer, more economical , and appropriate rental choice. So much so that I have just extended the rental for another week.
Thanks again to all 4 of the staff, and I wish to reassert my opinion if it will help settle the issue of whether the agent claiming it was her 50th birthday was being truthful - doesn't look a day over 35.
Plus: Friendly staff. Especially at Louisville. Rode us over to our airline.
Plus: Pick up was delightful. Everyone super helpful. The only part of the experience that I didn't enjoy was the person who received the car was not wearing a mask. I wish he had for his safety and mine.
Minus: If you could make sure everyone is wearing masks that would be great. Thank you.
Minus: The vehicle was clean and the service at the counter was great and painless.
Plus: I rented form Alamo and no one was at the booth so had to go thru Nattional and the line was very long
Minus: Price was amost 30 dollars more then what was suppose to be and they would not change it
Minus: Only one car available. Key was broken and could only manually unlock vehicle from one side.
Plus: yes indeed
Minus: it was okay thanks.
måndag | 07:00 - 23:00 |
tisdag | 07:00 - 23:00 |
onsdag | 07:00 - 23:00 |
torsdag | 07:00 - 23:00 |
fredag | 07:00 - 23:00 |
lördag | 07:00 - 23:00 |
söndag | 07:00 - 23:00 |
Plus: The person who processed my rental upon my arrival in Nashville, was very rude, humiliating and treated me and family as if he was better than us. This was my first time renting a car from Avis, and my experience was obnoxious. I would never ever rent from your company again, because I normally rent from Enterprise where am treated with respect and dignity!!! Your company need to train your workers to treat people with respect and dignity, no matter your race, religion or ethnics!!!
Minus: Teach your workers to have respect to human, no matter what race you are.... we are all humans!!!
Plus: drop off was easy and they made an exception for me given local curfews that are in place. well done avis!
Plus: Availability and car price was fine.
Minus: SUV I rented stank of old cigarette smoke.
Plus: Quick and easy return!
Clean better
Minus: There was garbage all over in back seat. Take time to clean out cars better.
Plus: Very nice and helpful.
I could rate it higher if they had the vehicle I reserved but didn't.
Minus: I confirmed my rental. I went to pick it up and after a 30 min wait told by the counter they accidentally gave it to someone else. But had another (7 passenger XL SUV) like I rented. 30 more minutes they have me another one. Only for me to make the walk to see it's NOT the large SUV that had the capacity I requested and confirmed.
Plus: The person who processed my rental upon my arrival in Nashville, was very rude, humiliating and treated me and family as if he was better than us. This was my first time renting a car from Avis, and my experience was obnoxious. I would never ever rent from your company again, because I normally rent from Enterprise where am treated with respect and dignity!!! Your company need to train your workers to treat people with respect and dignity, no matter your race, religion or ethnics!!!
Minus: Teach your workers to have respect to human, no matter what race you are.... we are all humans!!!
Plus: Availability and car price was fine.
Minus: SUV I rented stank of old cigarette smoke.
I could rate it higher if they had the vehicle I reserved but didn't.
Minus: I confirmed my rental. I went to pick it up and after a 30 min wait told by the counter they accidentally gave it to someone else. But had another (7 passenger XL SUV) like I rented. 30 more minutes they have me another one. Only for me to make the walk to see it's NOT the large SUV that had the capacity I requested and confirmed.
måndag | 07:00 - 23:00 |
tisdag | 07:00 - 23:00 |
onsdag | 07:00 - 23:00 |
torsdag | 07:00 - 23:00 |
fredag | 07:00 - 23:00 |
lördag | 07:00 - 23:00 |
söndag | 07:00 - 23:00 |
Plus: Fake advertising on the vehicle make.
Minus: Hav ethe correct vehicle available for the customer
Plus: Yes
Minus: No complaints
Plus: Easy drop-off
Minus: Too many sales pitches for additional stuff ... very annoying!!!!
Plus: Easy drop off
Minus: Handwritten signs at Budget sent everyone to the Very Long Line at Avis. Obviously, Budget had reservations, they should have had enough staff to handle the crowd. Half of the line was sent out to the 'downstairs' station. Turns out we waited in the very hot and humid parking lot for 1 hour and 45 minutes before we received our rental and drove out of the parking lot. I had a reservation for $231. By the time I was charged for all the incidentals - the charges were $392. I will NOT be using Kayak nor Budget again in the future. Very frustrating.
Minus: It was so easy to pick up and drop off, and the car was perfect.
Plus: Great person at Knoxville when we turned in the car.
Minus: I know that things are different with the Covid situation, but to have to parade out of the terminal and then two blocks down to one guy running four rental agencies wasn't optimal.
Plus: Staff was great. Quick and efficient
Minus: The car had some odd quirks. Seat heaters would come on randomly, Bluetooth would drop out.
Plus: Staff is quick and professional.
Minus: Car was kinda dirty and smelled bad.
Minus: Not your fault but hard core smoker smell. As I’m sure with you to were sorry some one that didn’t care burnt a hole in the drivers seat.
Plus: The staff was fine.
Minus: The car was in poor condition for a rental. The body had many scratches and the windshield had a bad ding/ crack that was in my field of vision.
Plus: Yes
Minus: Smelled like smoking, price too high for a single day rental.
Plus: Yes
Minus: No complaints
Minus: It was so easy to pick up and drop off, and the car was perfect.
Plus: Staff was great. Quick and efficient
Minus: The car had some odd quirks. Seat heaters would come on randomly, Bluetooth would drop out.
Plus: Yes
Minus: Smelled like smoking, price too high for a single day rental.
Plus: Easy drop-off
Minus: Too many sales pitches for additional stuff ... very annoying!!!!
Plus: Great person at Knoxville when we turned in the car.
Minus: I know that things are different with the Covid situation, but to have to parade out of the terminal and then two blocks down to one guy running four rental agencies wasn't optimal.
Minus: Not your fault but hard core smoker smell. As I’m sure with you to were sorry some one that didn’t care burnt a hole in the drivers seat.
Plus: Fake advertising on the vehicle make.
Minus: Hav ethe correct vehicle available for the customer
Plus: Easy drop off
Minus: Handwritten signs at Budget sent everyone to the Very Long Line at Avis. Obviously, Budget had reservations, they should have had enough staff to handle the crowd. Half of the line was sent out to the 'downstairs' station. Turns out we waited in the very hot and humid parking lot for 1 hour and 45 minutes before we received our rental and drove out of the parking lot. I had a reservation for $231. By the time I was charged for all the incidentals - the charges were $392. I will NOT be using Kayak nor Budget again in the future. Very frustrating.
Plus: Staff is quick and professional.
Minus: Car was kinda dirty and smelled bad.
Plus: The staff was fine.
Minus: The car was in poor condition for a rental. The body had many scratches and the windshield had a bad ding/ crack that was in my field of vision.
måndag | 07:00 - 23:00 |
tisdag | 07:00 - 23:00 |
onsdag | 07:00 - 23:00 |
torsdag | 07:00 - 23:00 |
fredag | 07:00 - 23:00 |
lördag | 07:00 - 23:00 |
söndag | 07:00 - 23:00 |
Plus: The staff was amazing and the pickup and return procedures were smooth
Minus: Can’t think of anything
Plus: Everything was super clean and super easy
Minus: The estimate and the actual value that I paid were about $100 different, I think that when renting a car the quote that you get is what you should pay.
Plus: I didn’t like anything wouldn’t give me the car
Minus: The gentle man was lying to me even tho thrifty told him the truth he wouldn’t believe us
Plus: Drop off was easy but I wanted to charge it to another card. But there wasn’t anyone there to change it.
Minus: The website to try to cancel the rental had been broken since the pandemic started. I tried to call as well and received no help. My trip had been cancelled for a month because of COVID and I still had to pay for the rental.
Plus: The SUV have more then enough space and the drive was great!
Minus: Too long a walk to terminal
Plus: The price charged differed significantly from the price quoted.
Minus: More transparency in up-front cost.
Plus: Staff at the location was great
Minus: Called the Thrifty and the CarRentals.com phone line after my flight was delayed by a lot and the representative said he couldn’t help me put a hold or note on my car (though it was already paid for)!
Plus: Pick up and drop off were very efficient.
Minus: Nothing. It was excellent.
Minus: Made an upsale sound like I didn't have a choice.
Plus: The staff was amazing and the pickup and return procedures were smooth
Minus: Can’t think of anything
Plus: Everything was super clean and super easy
Plus: Drop off was easy but I wanted to charge it to another card. But there wasn’t anyone there to change it.
Plus: The SUV have more then enough space and the drive was great!
Plus: Pick up and drop off were very efficient.
Minus: Nothing. It was excellent.
Plus: The price charged differed significantly from the price quoted.
Minus: More transparency in up-front cost.
Plus: Staff at the location was great
Minus: Called the Thrifty and the CarRentals.com phone line after my flight was delayed by a lot and the representative said he couldn’t help me put a hold or note on my car (though it was already paid for)!
Minus: The estimate and the actual value that I paid were about $100 different, I think that when renting a car the quote that you get is what you should pay.
Plus: I didn’t like anything wouldn’t give me the car
Minus: The gentle man was lying to me even tho thrifty told him the truth he wouldn’t believe us
Minus: The website to try to cancel the rental had been broken since the pandemic started. I tried to call as well and received no help. My trip had been cancelled for a month because of COVID and I still had to pay for the rental.
Minus: Too long a walk to terminal
Minus: Made an upsale sound like I didn't have a choice.
måndag | 06:00 - 23:59 |
tisdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lördag | 06:00 - 23:59 |
söndag | 06:00 - 23:59 |
måndag | 07:00 - 23:00 |
tisdag | 07:00 - 23:00 |
onsdag | 07:00 - 23:00 |
torsdag | 07:00 - 23:00 |
fredag | 07:00 - 23:00 |
lördag | 07:00 - 23:00 |
söndag | 07:00 - 23:00 |
Plus: Great value on one-way rental from BNA to Clarksville! Also, my flight was delayed, so they adjusted my pick-up time.
Minus: At BNA, it was a VERY LONG WALK to the car rental location and the signs directing customers there were not very clear. It made it easy to go in the wrong direction. In their defense, however, the airport is still under construction.
Minus: The customer
Plus: Everyone was very helpful and efficient. It worked exactly as I needed it to.
Plus: Got to just pick car from a number of options
Minus: Lots of fees and slow emergency roadside service when we got a flat. We purchased insurance but apparently needed additional coverage for roadside assistance which they never informed us of
Plus: Friendly staff at pick up and drop off
Minus: Very poor signage to pick up at BNA which led me to several different spots only to be redirected from each (signs were very small and hard to find as well).
Plus: Yes
Plus: Car was nice, service was fine .
Minus: I didn't receive my email receipt. Now I have to call and get it. That takes time and hassle.
Plus: Drop off was super easy
Minus: There were 3 cars to choose from in my zone and all 3 smelled strongly of cigarette smoke. It was gross, I had to ride with the windows down all day (in the cold) just to be able to stand it.
Minus: Car broke down. Took hours for them to pick me up. Nasty and rude personnel. They still have a hold on my account for $425.00. Just awful.
Minus: Car was quite loud on the highway (tire??)
When we wanted to add my wife on as a driver we were told that was extra cost because we booked thru a 3rd party, despite being gold club members.
Plus: Friendly helpful staff
Minus: Cars with scratches, dents, check engine lights on
Plus: Very helpful.
Plus: Great value on one-way rental from BNA to Clarksville! Also, my flight was delayed, so they adjusted my pick-up time.
Minus: At BNA, it was a VERY LONG WALK to the car rental location and the signs directing customers there were not very clear. It made it easy to go in the wrong direction. In their defense, however, the airport is still under construction.
Minus: The customer
Plus: Everyone was very helpful and efficient. It worked exactly as I needed it to.
Plus: Yes
Plus: Very helpful.
Plus: Friendly staff at pick up and drop off
Minus: Very poor signage to pick up at BNA which led me to several different spots only to be redirected from each (signs were very small and hard to find as well).
Plus: Car was nice, service was fine .
Minus: I didn't receive my email receipt. Now I have to call and get it. That takes time and hassle.
Minus: Car was quite loud on the highway (tire??)
When we wanted to add my wife on as a driver we were told that was extra cost because we booked thru a 3rd party, despite being gold club members.
Plus: Got to just pick car from a number of options
Minus: Lots of fees and slow emergency roadside service when we got a flat. We purchased insurance but apparently needed additional coverage for roadside assistance which they never informed us of
Plus: Drop off was super easy
Minus: There were 3 cars to choose from in my zone and all 3 smelled strongly of cigarette smoke. It was gross, I had to ride with the windows down all day (in the cold) just to be able to stand it.
Minus: Car broke down. Took hours for them to pick me up. Nasty and rude personnel. They still have a hold on my account for $425.00. Just awful.
Plus: Friendly helpful staff
Minus: Cars with scratches, dents, check engine lights on
måndag | 07:00 - 23:00 |
tisdag | 07:00 - 23:00 |
onsdag | 07:00 - 23:00 |
torsdag | 07:00 - 23:00 |
fredag | 07:00 - 23:00 |
lördag | 07:00 - 23:00 |
söndag | 07:00 - 23:00 |
Plus: Staff was amazing! Very helpful and kind. Easy pick up and drop off.
Plus: Check in CSR was friendly
Minus: Car REKED of cigarette smoke. High-beams did not work well at all. GMC Terrain was so under-powered that accelerating onto highways was an uncomfortable proposition.
Minus: The key fob battery died..no way to drive car, in the middle of remote area.
Plus: the car was easy to pick up. it was confusing that a Hertz agent helped me with my Dollar car rental.
Minus: Both front tires were worn and should be replaced. the right front tire had parts of the tread missing where I can see the steel belt underneath. Unfortunately I did not see this until after I had driven the vehicle off the premises. When I returned the vehicle I waited to speak to the attendant about this. I told him the tires were unsafe and should be replaced. I was not looking for a refund or credit, I was concerned about a blowout happing to the next driver.
Plus: It was easy to pick up
Minus: Their customer service was awful!
Plus: easy process, great condition car
Minus: woman at drop-off had the personality if an alligator
Minus: Speed of pick-up...
Road side assist Number had HORRIBLE hold time -
had accident (was hit) and their '800' number was "Not available, call durrning business hrs M-F".. ridiculous
Plus: We actually cancelled — virus concern because of our age and heart issues — did not want to fly. Dollar said all deposit will be returned. So...we would, therefore, use Dollar the next time.
Thanks!
Plus: the check in and out was seamless, but the actual car was lacking. “premium” was hardly met... average at best
Minus: more features on the car. or a different make/model would have been desirable
Plus: Overcharged!!! The price that was listed on the website was not what i paid AT ALL - I was charged TRIPLE the cost!!!! I returned the car early.
Minus: The hidden fees are a scam and I intend to take this matter to the better business bureau and will never use kayak again
Plus: Car was cool. Clean inside. Staff was mostly friendly and useful.
Minus: Mirrors were dirty with water spots so not easy to use. Left rear tire was low and needed air.
Plus: Easy pick straight from the baggage terminal. Great selection of cars and straight forward directions.
Minus: Providing different tiers of insurance for those driving more or less mileage.
Plus: Staff was amazing! Very helpful and kind. Easy pick up and drop off.
Plus: easy process, great condition car
Minus: woman at drop-off had the personality if an alligator
Minus: Speed of pick-up...
Road side assist Number had HORRIBLE hold time -
had accident (was hit) and their '800' number was "Not available, call durrning business hrs M-F".. ridiculous
Plus: We actually cancelled — virus concern because of our age and heart issues — did not want to fly. Dollar said all deposit will be returned. So...we would, therefore, use Dollar the next time.
Thanks!
Plus: Easy pick straight from the baggage terminal. Great selection of cars and straight forward directions.
Minus: Providing different tiers of insurance for those driving more or less mileage.
Plus: Check in CSR was friendly
Minus: Car REKED of cigarette smoke. High-beams did not work well at all. GMC Terrain was so under-powered that accelerating onto highways was an uncomfortable proposition.
Minus: The key fob battery died..no way to drive car, in the middle of remote area.
Plus: the car was easy to pick up. it was confusing that a Hertz agent helped me with my Dollar car rental.
Minus: Both front tires were worn and should be replaced. the right front tire had parts of the tread missing where I can see the steel belt underneath. Unfortunately I did not see this until after I had driven the vehicle off the premises. When I returned the vehicle I waited to speak to the attendant about this. I told him the tires were unsafe and should be replaced. I was not looking for a refund or credit, I was concerned about a blowout happing to the next driver.
Plus: It was easy to pick up
Minus: Their customer service was awful!
Plus: the check in and out was seamless, but the actual car was lacking. “premium” was hardly met... average at best
Minus: more features on the car. or a different make/model would have been desirable
Plus: Overcharged!!! The price that was listed on the website was not what i paid AT ALL - I was charged TRIPLE the cost!!!! I returned the car early.
Minus: The hidden fees are a scam and I intend to take this matter to the better business bureau and will never use kayak again
måndag | 06:00 - 23:59 |
tisdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lördag | 06:00 - 23:59 |
söndag | 06:00 - 23:59 |
Horrible Experience with Car rental company. Had to cancel reservation
Minus: Just as preface, this happened on July 4th Weekend. We booked a car on Kayak with "unlimited mileage". When we got to the counter at Advantage, they mentioned that this only applies to residents outside of the local area, so we were told that we had to pay an extra $20 a day to get unlimited mileage. Needless to say, we were not happy, and we decided to go to another car rental company in the same area. We had to pay much more since we did not reserve it ahead of time. But I would rather pay more with a company I trust than to ever deal with Kayak or Advantage ever again! I was very disappointed!
Plus: Good price, fast check in/out process.
Minus: The 1st car had heavy cigarette smell. I had requested a smoke free vehicle. The 2nd car they gave me was smaller than the 1st one and I'm 6'8". Um...Hello?! The 3rd car was an upgrade and very roomy and comfortable. Once I received an acceptable car it was a great experience.
First time Advantage renter
Plus: The whole experience was very good.
Horrible
Plus: Nothing
Minus: The Customer Service was horrible both online and over the phone. When I reserved my vehicle it stated that I will have unlimited mileage but when I arrived to pick up the vehicle the man states that they have a new policy that only allows 260 miles a day because I was a resident of Tennessee. I told the guy that I was as driving to Miami and needed the unlimited plan. He basically told me sorry but I can't do anything about it. I called to speak with someone over the phone and she was even ruder than the man at the counter. Overall, I wouldn't recommend anyone to use their service. I ended up having to drive my own car to Miami not to mention it was a 1,000 miles away. I reserve my vehicle months and ahead of the new policy and they still wouldn't honor it.
Plus: Easy to surf the site
Minus: Other sites had the prices lower
Good value
Plus: Good price, clean car, no problems.
Minus: Counter help was very stern to start but she ended up being friendly and helpful.
Highly recommend
Plus: Super convenient pick up, super clean SUV, drop off was a breeze as well. Great value.
a bit of bait and switch
Plus: When I found the offer on kayak, it s stated that the rate represented a 2 day rental. It was a good price.
Minus: When I picked up the car it turned out the price was for a 1 day rental plus 2 extra hours vs 2 days. That is not what the initial info on line stated. In the end I only used the car for one day, but I was troubled by the misrepresentation.
Plus: Chose Advantage for the very low rates. Easy pickup and drop off, and the car was new and very clean. Had to extend by two days and customer service was fairly efficient. Received the deposit refund quickly. No unexpected charges upon return.
Minus: I reserved an intermediate and was given economy, which was very flimsy (had I realized immediately I would have gone back and complained but I didn't, so no saying whether or not they would have fixed it). When I called to extend my rental they quoted me 3 times my original rate for the extra days, and when I challenged them they immediately gave me the original rate.
Economy to Compact
Plus: Advantage was able to provide a car with unlimited miles as I purchased.
Minus: I didn't like the fact that when I arrived at the pickup location the reservation was for 150 miles and not the unlimited miles that I reserved on this website. The lady at the counter was able to get a reservation for me at Thrifty for a few more dollars. I reserved an Economy car but, when I arrived at Thrifty they only had a Compact. It wasn't very clean and the unlock buttons didn't work on the keyless remote. It wasn't very pleasant.
Painful process to get the keys...
Minus: I waited a total of :45 mins as the first person in line (it built to 3 more behind me) for the guy at the counter to get keys to the couple in front of me....it was ridiculous and I will never use Advantage again. When I mentioned to the guy at the counter when I finally got to him he could care less he just wanted to ask me twenty questions about why I was in Nashville....the answers were, none of your damn business no small talk now buddy, give me my keys!
Minus: When dropped off, overcharged for gas fee
First time Advantage renter
Plus: The whole experience was very good.
Good value
Plus: Good price, clean car, no problems.
Minus: Counter help was very stern to start but she ended up being friendly and helpful.
Highly recommend
Plus: Super convenient pick up, super clean SUV, drop off was a breeze as well. Great value.
Plus: Good price, fast check in/out process.
Minus: The 1st car had heavy cigarette smell. I had requested a smoke free vehicle. The 2nd car they gave me was smaller than the 1st one and I'm 6'8". Um...Hello?! The 3rd car was an upgrade and very roomy and comfortable. Once I received an acceptable car it was a great experience.
Plus: Chose Advantage for the very low rates. Easy pickup and drop off, and the car was new and very clean. Had to extend by two days and customer service was fairly efficient. Received the deposit refund quickly. No unexpected charges upon return.
Minus: I reserved an intermediate and was given economy, which was very flimsy (had I realized immediately I would have gone back and complained but I didn't, so no saying whether or not they would have fixed it). When I called to extend my rental they quoted me 3 times my original rate for the extra days, and when I challenged them they immediately gave me the original rate.
Painful process to get the keys...
Minus: I waited a total of :45 mins as the first person in line (it built to 3 more behind me) for the guy at the counter to get keys to the couple in front of me....it was ridiculous and I will never use Advantage again. When I mentioned to the guy at the counter when I finally got to him he could care less he just wanted to ask me twenty questions about why I was in Nashville....the answers were, none of your damn business no small talk now buddy, give me my keys!
Minus: When dropped off, overcharged for gas fee
Horrible Experience with Car rental company. Had to cancel reservation
Minus: Just as preface, this happened on July 4th Weekend. We booked a car on Kayak with "unlimited mileage". When we got to the counter at Advantage, they mentioned that this only applies to residents outside of the local area, so we were told that we had to pay an extra $20 a day to get unlimited mileage. Needless to say, we were not happy, and we decided to go to another car rental company in the same area. We had to pay much more since we did not reserve it ahead of time. But I would rather pay more with a company I trust than to ever deal with Kayak or Advantage ever again! I was very disappointed!
Horrible
Plus: Nothing
Minus: The Customer Service was horrible both online and over the phone. When I reserved my vehicle it stated that I will have unlimited mileage but when I arrived to pick up the vehicle the man states that they have a new policy that only allows 260 miles a day because I was a resident of Tennessee. I told the guy that I was as driving to Miami and needed the unlimited plan. He basically told me sorry but I can't do anything about it. I called to speak with someone over the phone and she was even ruder than the man at the counter. Overall, I wouldn't recommend anyone to use their service. I ended up having to drive my own car to Miami not to mention it was a 1,000 miles away. I reserve my vehicle months and ahead of the new policy and they still wouldn't honor it.
Plus: Easy to surf the site
Minus: Other sites had the prices lower
a bit of bait and switch
Plus: When I found the offer on kayak, it s stated that the rate represented a 2 day rental. It was a good price.
Minus: When I picked up the car it turned out the price was for a 1 day rental plus 2 extra hours vs 2 days. That is not what the initial info on line stated. In the end I only used the car for one day, but I was troubled by the misrepresentation.
Economy to Compact
Plus: Advantage was able to provide a car with unlimited miles as I purchased.
Minus: I didn't like the fact that when I arrived at the pickup location the reservation was for 150 miles and not the unlimited miles that I reserved on this website. The lady at the counter was able to get a reservation for me at Thrifty for a few more dollars. I reserved an Economy car but, when I arrived at Thrifty they only had a Compact. It wasn't very clean and the unlock buttons didn't work on the keyless remote. It wasn't very pleasant.
måndag | 07:00 - 21:00 |
tisdag | 07:00 - 21:00 |
onsdag | 07:00 - 21:00 |
torsdag | 07:00 - 21:00 |
fredag | 07:00 - 21:00 |
lördag | 09:00 - 19:00 |
söndag | 09:00 - 21:00 |
Plus: Service was quick and efficient
Minus: They did not have the car requested or one that was similar and I had to upgrade and pay an extra $20 actually $30
Minus: Waited 30 minutes in line for agent. Given Avis car
Dropped off in ATL at Avis, told to go to counter with no explanation why. At Avis counter, told car was Payless so had to then go to Payless contours on other floor. Payless agent was rude, never saying hello, thank you-poor CS!
Plus: Yes
Minus: The car was terrible, and should have never been in the fleet. It was a 2014 Jeep Patriot that had no blue tooth and had 35,000K miles on it. Rust on the back of the vehicle.
Plus: Staff was super helpful and FAST. No exaggeration, I walked up to the counter at 10 and was walking away 9 minutes later.
Plus: Easy sign in, great upgrade and nice service all the way around. Great deal for the suv.
Minus: Nothing, all good.
decent price
Plus: decent price for 18 day rental.
Minus: car inside was very dirty. WE had to clean the windows and the dash from mud as well as the back of the front seat was muddy from people's feet. Otherwise the rental was fine.
Minus: Car wasn't as clean as usual and smelled like exhaust when the heater was turned on.
They charged more than what i booked for
Plus: Nothing
Minus: They charged more than what i booked for, and insane service.
I have to change 4 counters to talk to one agent snd that guy is terrible.
Minus: There were long lines for pickup and drop off. Waited over 30 min each time.
Plus: gas milage I went pretty far on a full tank
Minus: no gas cap when I went to fuel up on return. I think that would explain the tugging I felt and poor pick up on acceleration.There is also a leak underneath center.
Eh. It's the same basically as the other rental companies.
Plus: The price and the car were both nice. Drop off was good. No one seemed to care the car had preexisting damages. I called to tell them and they didn't seem worried and at drop off no one cared. The car came off of a budget/Avis lot area so it was the same car they would have rented to us but for less money.
Minus: The pickup location closed and budget is to check is in. The budget people were nice but prioritized us after their customers and that made pickup take a long time. No one walked around the vehicle to go over preexisting damages, and there were many scratches, chips, scuffs, etc.
Plus: everything! clean car, well driving, comfortable! easy drop off
Minus: make it clearer on where to pick up car. i was sent to rental car garage only to be sent back to terminal where i originally started out.
Plus: Staff was super helpful and FAST. No exaggeration, I walked up to the counter at 10 and was walking away 9 minutes later.
Plus: Easy sign in, great upgrade and nice service all the way around. Great deal for the suv.
Minus: Nothing, all good.
Plus: everything! clean car, well driving, comfortable! easy drop off
Minus: make it clearer on where to pick up car. i was sent to rental car garage only to be sent back to terminal where i originally started out.
Plus: Service was quick and efficient
Minus: They did not have the car requested or one that was similar and I had to upgrade and pay an extra $20 actually $30
Plus: Yes
Minus: The car was terrible, and should have never been in the fleet. It was a 2014 Jeep Patriot that had no blue tooth and had 35,000K miles on it. Rust on the back of the vehicle.
decent price
Plus: decent price for 18 day rental.
Minus: car inside was very dirty. WE had to clean the windows and the dash from mud as well as the back of the front seat was muddy from people's feet. Otherwise the rental was fine.
Minus: There were long lines for pickup and drop off. Waited over 30 min each time.
Plus: gas milage I went pretty far on a full tank
Minus: no gas cap when I went to fuel up on return. I think that would explain the tugging I felt and poor pick up on acceleration.There is also a leak underneath center.
Eh. It's the same basically as the other rental companies.
Plus: The price and the car were both nice. Drop off was good. No one seemed to care the car had preexisting damages. I called to tell them and they didn't seem worried and at drop off no one cared. The car came off of a budget/Avis lot area so it was the same car they would have rented to us but for less money.
Minus: The pickup location closed and budget is to check is in. The budget people were nice but prioritized us after their customers and that made pickup take a long time. No one walked around the vehicle to go over preexisting damages, and there were many scratches, chips, scuffs, etc.
Minus: Waited 30 minutes in line for agent. Given Avis car
Dropped off in ATL at Avis, told to go to counter with no explanation why. At Avis counter, told car was Payless so had to then go to Payless contours on other floor. Payless agent was rude, never saying hello, thank you-poor CS!
Minus: Car wasn't as clean as usual and smelled like exhaust when the heater was turned on.
They charged more than what i booked for
Plus: Nothing
Minus: They charged more than what i booked for, and insane service.
I have to change 4 counters to talk to one agent snd that guy is terrible.
I genomsnitt kostar en hyrbil vid Nashville Intl flygplats cirka 329 kr per dag.
Baserat på betyg och omdömen från KAYAK-användare så är Enterprise (8,8, 215 omdömen), Alamo (8,5, 403 omdömen) och Budget (8,3, 103 omdömen) de bästa hyrbilsfirmorna i Nashville Intl flygplats.
Hyrbilsfirmor som erbjuder transfer eller hämtningstjänster från Nashville Intl flygplats till platser utanför flygplatsen är Dollar och Thrifty.