2.0
Customer service wasn’t horrible, but there were no cars and no reservation I made could be honored. You should not allow someone to book a reservation if you do not have the availability. I had to be in Dallas that same day and I wasn’t made aware that they couldn’t honor the rental until they opened up the next morning.Omdöme skrivet 10 aug. 2023
omdöme från![kayak]()
2.0
Having a reservation does not mean you will actually get a car! I made the reservation and had my confirmation number for the vehicle that I needed and I was there early to pick it up and I was told that they do not have any vehicles for me to take. I was scheduled to leave for a 10 hour drive from Hertz and this set my entire business trip off schedule.Omdöme skrivet 16 juli 2023
omdöme från![kayak]()
4.0
Very bad experience picking up. Waited an hour and a half to get to the counter. Car smelled like someone smoked in it and there were bird feces all over it. The car drove fine and was good enough for my long driving trip.Omdöme skrivet 9 juni 2023
omdöme från![kayak]()
2.0
Being able to rent a vehicle. There wasn't one available and none of the other sites had availability either.Omdöme skrivet 25 maj 2023
omdöme från![kayak]()
2.0
Firstly the were not transparent about any extra fees. Secondly, they were not on time. Thirdly, they don't have a good inventory. Overall terrible experience. You're better off walking than renting with these peopleOmdöme skrivet 19 feb. 2023
omdöme från![kayak]()
2.0
They charged me for gas and I filled the tank right outside the airportOmdöme skrivet 23 jan. 2023
omdöme från![kayak]()
2.0
They cancelled my reservation the night before and said they did not have any inventoryOmdöme skrivet 14 okt. 2022
omdöme från![kayak]()
2.0
I didn’t like anything about the experience. There were no cars available for rental at any Hertz location which was a waste of time and energy. The company reps refused to assist me with contacting other locations for availability. I was able to finally obtain a rental from Enterprise and will just stick to them in the future because although they were out of cars they actually contacted me to get me set up with another location that had a car in stock for me.Omdöme skrivet 14 okt. 2022
omdöme från![kayak]()
6.0
I was told that my reservation was cancelled because I did not forsee a delay in my travel for a mechanical failure to the airplane when I made the reservation two weeks in advance. After explaining that to the Hertz employees and leaving to find alternative transportation I was given a rental car. I would not recommend a rental from this location.Omdöme skrivet 27 sep. 2022
omdöme från![kayak]()
10.0
The guy at the Hertz office who assisted me was great- friendly, helpful, patient, good communicator, and a ready smile. I appreciated his help so much.Omdöme skrivet 31 aug. 2022
omdöme från![kayak]()
10.0
Everything went as plannedOmdöme skrivet 21 aug. 2022
omdöme från![kayak]()
10.0
Very friendly team and very helpful.Omdöme skrivet 15 juli 2022
omdöme från![kayak]()
