Gästomdömen
Betyg totalt
6,8
Bra
Baserat på 529 omdömen
Övergripande
7,0
Gå ombord
6,8
Komfort
7,1
Besättning
7,3
Underhållning
6,3
Mat
6,6
Hoppa till huvudinnehåll
Senaste omdömena
- Alla omdömen
- Positiva
- Neutrala
- Negativa
-
2,0
Minus: Boarding procedures took too long consequently missed connecting flight. Crew seemed overwhelmed, chicken dinner was half cooked, entertainment system didn't work.
omdöme av
-
4,0
Recommendations
Plus: I liked the alerts from crew about the journey.They kept time about the journey.
Minus: The space between one row and another in economy class was too small as compared to other flights I have had. I did not like the lay over time.
omdöme av
-
4,6
Minus: No announcements made as to what gate # or boarding. We almost missed the flight because of the lack of information. Airport staff were as equally confused. Entertainment did not work at all.
omdöme av
-
6,6
Check in and transfer a nightmare
Plus: Kenya Air had a nice plane, nice snack, and good service on board the flight.
Minus: Zanzibar's check in process was atrocious. The systems were slow, so it took forever to get through the queue. Then we were told we had to check our carry one because they were just over weight. They didn't tell us that upon arrival in Nairobi we would have to leave the secured area, go out, pay the visa fee (cash only), get the bags on the carousel, check in at the front, and go back through security again.
omdöme av
-
4,0
Minus: Poor Service. Did not care attitude.
omdöme av
-
2,6
Minus: Late take off, no concern for transfer at Nairobi - consequently we nearly missed our connection to London and our luggage did not!
omdöme av
-
8,3
Plus: The baggage handler for Kenya Airways, Derrick, in Johannesbury was very helpful checking on my delayed luggage. The flights and flight attendants were very good.
Minus: Late departures, unscheduled stop for crew, and baggage not making new flights made me miss two transfer flights. Closed sales kiosk in Johannesburg unable to get an hotel and meal vouchers. Sales lady was rude the next day. Arrived Cape Town over 24 hours late.
omdöme av
-
0,0
Plus: Late arrival Nairobi. missed flight
Minus: Late arrival Nairobi. missed flight
omdöme av
-
0,0
Plus: Late arrival Nairobi. missed flight
Minus: Late arrival Nairobi. missed flight
omdöme av
-
2,0
Like going back in time.
Minus: No seat assignments honored, handwritten boarding passes, lost luggage, extremely old plane with no entertainment and bad air quality. No lounge for sky priority with Kenya airways at Abidjan airport.
omdöme av
-
2,0
Lost luggage
Minus: After my transfer in nairobi, my luggage was lost and when my luggage tag was entered, there was no record of where my luggage is. Platinum on skyteam and no one can help...Kenya airways strikes again. Just glad they didn't last minute change the flight to go to Bujumbura first like they did with my outbound flight.
omdöme av
-
3,6
Overbooked flight and bad ground staff
Plus: The plane and flight crew were fine
Minus: Overbooked flight- cancelled many people's trips! A dozen people with printed out and confirmed flights were turned away and asked to book with other airlines. Anyone who didn't checkin online was left at the airport- even those who booked, paid in full, and confirmed in person at the Kenya Airways office the day before. And we were all at the airport hours early. The ground staff in Arusha had no idea how to check people into the flight. They lied to us about what was happening and wouldn't update us about how they overbooked. They tried to email the main office and refused to just call them on the phone. I only got on the flight because I ignored their suggestion to 'just go sit down and let them work it out'. For people who did what they were told- they all missed the flight. I did online checkin on my phone and then all of a sudden there was a seat for me on the plane and I got on. Everyone else was left at the airport with no idea what was happening. I normally love Kenya Airways, but this level of overbooking and incompetent ground staff made me change my mind.
omdöme av
-
6,6
Check in and transfer a nightmare
Plus: Kenya Air had a nice plane, nice snack, and good service on board the flight.
Minus: Zanzibar's check in process was atrocious. The systems were slow, so it took forever to get through the queue. Then we were told we had to check our carry one because they were just over weight. They didn't tell us that upon arrival in Nairobi we would have to leave the secured area, go out, pay the visa fee (cash only), get the bags on the carousel, check in at the front, and go back through security again.
omdöme av
-
8,3
Plus: The baggage handler for Kenya Airways, Derrick, in Johannesbury was very helpful checking on my delayed luggage. The flights and flight attendants were very good.
Minus: Late departures, unscheduled stop for crew, and baggage not making new flights made me miss two transfer flights. Closed sales kiosk in Johannesburg unable to get an hotel and meal vouchers. Sales lady was rude the next day. Arrived Cape Town over 24 hours late.
omdöme av
-
2,0
Minus: Boarding procedures took too long consequently missed connecting flight. Crew seemed overwhelmed, chicken dinner was half cooked, entertainment system didn't work.
omdöme av
-
4,0
Recommendations
Plus: I liked the alerts from crew about the journey.They kept time about the journey.
Minus: The space between one row and another in economy class was too small as compared to other flights I have had. I did not like the lay over time.
omdöme av
-
4,6
Minus: No announcements made as to what gate # or boarding. We almost missed the flight because of the lack of information. Airport staff were as equally confused. Entertainment did not work at all.
omdöme av
-
4,0
Minus: Poor Service. Did not care attitude.
omdöme av
-
2,6
Minus: Late take off, no concern for transfer at Nairobi - consequently we nearly missed our connection to London and our luggage did not!
omdöme av
-
0,0
Plus: Late arrival Nairobi. missed flight
Minus: Late arrival Nairobi. missed flight
omdöme av
-
0,0
Plus: Late arrival Nairobi. missed flight
Minus: Late arrival Nairobi. missed flight
omdöme av
-
2,0
Like going back in time.
Minus: No seat assignments honored, handwritten boarding passes, lost luggage, extremely old plane with no entertainment and bad air quality. No lounge for sky priority with Kenya airways at Abidjan airport.
omdöme av
-
2,0
Lost luggage
Minus: After my transfer in nairobi, my luggage was lost and when my luggage tag was entered, there was no record of where my luggage is. Platinum on skyteam and no one can help...Kenya airways strikes again. Just glad they didn't last minute change the flight to go to Bujumbura first like they did with my outbound flight.
omdöme av
-
3,6
Overbooked flight and bad ground staff
Plus: The plane and flight crew were fine
Minus: Overbooked flight- cancelled many people's trips! A dozen people with printed out and confirmed flights were turned away and asked to book with other airlines. Anyone who didn't checkin online was left at the airport- even those who booked, paid in full, and confirmed in person at the Kenya Airways office the day before. And we were all at the airport hours early. The ground staff in Arusha had no idea how to check people into the flight. They lied to us about what was happening and wouldn't update us about how they overbooked. They tried to email the main office and refused to just call them on the phone. I only got on the flight because I ignored their suggestion to 'just go sit down and let them work it out'. For people who did what they were told- they all missed the flight. I did online checkin on my phone and then all of a sudden there was a seat for me on the plane and I got on. Everyone else was left at the airport with no idea what was happening. I normally love Kenya Airways, but this level of overbooking and incompetent ground staff made me change my mind.
omdöme av
Flightstatus
Kenya Airways ruttkarta
Populära flygrutter
Flyg
Avreseort
Resmål
sö
må
ti
on
to
fr
lö
S
M
T
O
T
F
L
481
Dar es-Salaam
DAR
Nairobi
NBO
436
Arusha
JRO
Zanzibar
ZNZ
655
Kisumu
KIS
Nairobi
NBO
603
Mombasa
MBA
Nairobi
NBO
204
Nairobi
NBO
Mumbai
BOM
484
Nairobi
NBO
Dar es-Salaam
DAR
436
Nairobi
NBO
Arusha
JRO
650
Nairobi
NBO
Kisumu
KIS
602
Nairobi
NBO
Mombasa
MBA
436
Zanzibar
ZNZ
Nairobi
NBO
503
Accra
ACC
Nairobi
NBO
502
Nairobi
NBO
Accra
ACC
754
Nampula
APL
Lilongwe
LLW
754
Lilongwe
LLW
Nairobi
NBO
754
Nairobi
NBO
Nampula
APL
417
Entebbe
EBB
Nairobi
NBO
412
Nairobi
NBO
Entebbe
EBB
771
Luanda
LAD
Nairobi
NBO
770
Nairobi
NBO
Luanda
LAD
576
Bangui
BGF
Douala
DLA
577
Bangui
BGF
Nairobi
NBO
577
Douala
DLA
Bangui
BGF
576
Nairobi
NBO
Bangui
BGF
348
Nairobi
NBO
Khartoum
KRT
5595
Accra
ACC
Freetown
FNA
5595
Freetown
FNA
Monrovia
ROB
5595
Monrovia
ROB
Accra
ACC
351
Juba
JUB
Nairobi
NBO
350
Nairobi
NBO
Juba
JUB
521
Abidjan
ABJ
Nairobi
NBO
521
Dakar
DKR
Abidjan
ABJ
401
Addis Abeba
ADD
Nairobi
NBO
117
Amsterdam
AMS
Nairobi
NBO
211
Mumbai
BOM
Nairobi
NBO
492
Arusha
JRO
Nairobi
NBO
400
Nairobi
NBO
Addis Abeba
ADD
116
Nairobi
NBO
Amsterdam
AMS
492
Zanzibar
ZNZ
Arusha
JRO
101
London
LHR
Nairobi
NBO
533
Lagos
LOS
Nairobi
NBO
100
Nairobi
NBO
London
LHR
532
Nairobi
NBO
Lagos
LOS
492
Nairobi
NBO
Zanzibar
ZNZ
304
Nairobi
NBO
Dubai
DXB
305
Dubai
DXB
Nairobi
NBO
406
Addis Abeba
ADD
Djibouti
JIB
572
Entebbe
EBB
Bangui
BGF
406
Djibouti
JIB
Nairobi
NBO
263
Antananarivo
TNR
Nairobi
NBO
262
Nairobi
NBO
Antananarivo
TNR
349
Khartoum
KRT
Nairobi
NBO
761
Johannesburg
JNB
Nairobi
NBO
760
Nairobi
NBO
Johannesburg
JNB
478
Kigali
KGL
Entebbe
EBB
478
Nairobi
NBO
Kigali
KGL
520
Abidjan
ABJ
Dakar
DKR
887
Bangkok
BKK
Nairobi
NBO
520
Nairobi
NBO
Abidjan
ABJ
5593
Accra
ACC
Monrovia
ROB
886
Bangkok
BKK
Guangzhou
CAN
887
Guangzhou
CAN
Bangkok
BKK
5593
Freetown
FNA
Accra
ACC
5593
Monrovia
ROB
Freetown
FNA
886
Nairobi
NBO
Bangkok
BKK
871
Hanoi
HAN
Nairobi
NBO
718
Harare
HRE
Lilongwe
LLW
737
Lusaka
LUN
Nairobi
NBO
466
Bujumbura
BJM
Nairobi
NBO
871
Guangzhou
CAN
Hanoi
HAN
793
Kapstaden
CPT
Victoria Falls
VFA
870
Hanoi
HAN
Guangzhou
CAN
861
Hong Kong
HKG
Bangkok
BKK
466
Kigali
KGL
Bujumbura
BJM
718
Nairobi
NBO
Harare
HRE
736
Nairobi
NBO
Lusaka
LUN
792
Nairobi
NBO
Victoria Falls
VFA
792
Victoria Falls
VFA
Kapstaden
CPT
793
Victoria Falls
VFA
Nairobi
NBO
860
Bangkok
BKK
Hong Kong
HKG
512
Bamako
BKO
Dakar
DKR
De mest populära flygplatserna för Kenya Airways-flyg
- Amsterdam Schiphol flygplats (AMS)
- Paris Charles de Gaulle flygplats (CDG)
- Nairobi Jomo Kenyatta Intl flygplats (NBO)
- Abu Dhabi Intl flygplats (AUH)
- London Heathrow flygplats (LHR)
- Johannesburg OR Tambo flygplats (JNB)
- Bangkok Suvarnabhumi & other airports flygplats (BKK)
- Rom Fiumicino flygplats (FCO)
- München Franz Josef Strauss flygplats (MUC)
- Venedig Marco Polo flygplats (VCE)
- Geneve-Cointrin flygplats (GVA)
- Berlin Tegel flygplats (TXL)
- Dar Es Salaam flygplats (DAR)
- Bologna Guglielmo Marconi flygplats (BLQ)
- Entebbe flygplats (EBB)
- Arusha Kilimanjaro flygplats (JRO)
- Köpenhamn Kastrup Copenhagen flygplats (CPH)
- Lyon-Saint Exupéry flygplats (LYS)
- Barcelona-El Prat flygplats (BCN)
- Düsseldorf flygplats (DUS)
- Frankfurt flygplats (FRA)
- Mombasa Moi International flygplats (MBA)
- Zürich Zurich Intl flygplats (ZRH)
- Madrid Barajas flygplats (MAD)
- Mumbai Chhatrapati Shivaji flygplats (BOM)
- Kigali Intl Airport flygplats (KGL)
- Bryssel Bruxelles-National & andra flygplatser flygplats (BRU)
- Milano Malpensa flygplats (MXP)
- Edinburgh Turnhouse flygplats (EDI)
- Zanzibar Kisauni flygplats (ZNZ)
- Göteborg Landvetter flygplats (GOT)
- Newcastle upon Tyne Newcastle Airport flygplats (NCL)
- Glasgow Intl flygplats (GLA)
- Basel EuroAirport Swiss flygplats (BSL)
- Stockholm Arlanda flygplats (ARN)
- Helsingfors Helsinki-Vantaa flygplats (HEL)
- Aberdeen Dyce flygplats (ABZ)
- Oslo & andra flygplatser flygplats (OSL)
- Billund flygplats (BLL)
- Birmingham flygplats (BHX)
- Bordeaux Airport flygplats (BOD)
- Toulouse Blagnac flygplats (TLS)
- Bristol flygplats (BRS)
- Stavanger Sola flygplats (SVG)
- Nice Côte d'Azur flygplats (NCE)
- Wien Vienna International flygplats (VIE)
- Florens Peretola flygplats (FLR)
- Trondheim Værnes (TRD) flygplats (TRD)
- Manchester flygplats (MAN)
- Lusaka flygplats (LUN)
- Hanoi Noibai flygplats (HAN)
- Harare flygplats (HRE)
- Bujumbura flygplats (BJM)
- Guangzhou Baiyun flygplats (CAN)
- Linkoping flygplats (LPI)
- Kisumu flygplats (KIS)
- Dammam King Fahad Intl flygplats (DMM)
- Aalborg flygplats (AAL)
- Moskva Sheremetyevo flygplats (SVO)
- Dublin flygplats (DUB)
- Turin Citta Di Torino flygplats (TRN)
- Bergen Flesland flygplats (BGO)
- Nantes Atlantique flygplats (NTE)
- Leeds/Bradford flygplats (LBA)
- Sandefjord Airport flygplats (TRF)
- Kapstaden Cape Town Intl flygplats (CPT)
- Dubai International flygplats (DXB)
- Cardiff-Wales Arpt flygplats (CWL)
- Sankt Petersburg Pulkovo flygplats (LED)
- Istanbul Ataturk & andra flygplatser flygplats (IST)
- Southampton Eastleigh flygplats (SOU)
- Sydney Kingsford Smith flygplats (SYD)
- Melbourne Tullamarine & andra flygplatser flygplats (MEL)
- Durban King Shaka Intl flygplats (DUR)
- Hong Kong Intl flygplats (HKG)
- Antananarivo flygplats (TNR)
- Addis Abeba Bole flygplats (ADD)
- Juba airport flygplats (JUB)
- Manama Bahrain Intl flygplats (BAH)
- Kuala Lumpur Intl flygplats (KUL)
Kenya Airways kontaktinformation
- KQ IATA-kod
- +46 8 587 99 757 Ring
- kenya-airways.com Besök
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