Hyrbilar på Santa Maria Public flygplats

Plus: The car was nice to drive and overall clean but did have a masked smoke smell to it.

Minus: The person at budget, in the airport on the 25th of March when we picked it up was horribly rude. We were 30 min late and pretty much told us we were out of luck that there was no car for us. We went to all the counters very scared as to be stranded and apparently was transfered to avis who were very friendly. When we got the car man from budget who was rude actually flipped us off because we pointed him out to the person dropping us off. Horrific customer service on the budget side

Plus: Convenient pick up location.

Minus: Cars were dirty. Enhanced cleaning? How about any? First car we picked up had mechanical issues was not drivable. Spent 25 minutes cleaning and disinfecting it. Had to return to get a different vehicle. No other car was available in the class, got a much smaller car with no modern amenities for the 6 hour drive. Spent another 25 minutes cleaning the car. No apology, no discount. Bad service, gross vehicles. -

Plus: Nothing. I thought the car was going to break down the entire time.

Minus: Smelly car with malfunction

Poor service

Minus: Called in advance to see if I could pick the car up a couple hours early. Was told the car was ready. Three hours later I arrive and the car wasn't ready. My card wasn't working, so I had to go to the bank to transfer money around to a different bank. I asked the woman how long she would hold the rental for. She said an hour. I said I would go down the street to the bank and be back in twenty minutes. I come back and she is gone. In the end I was limited on time so I had to rent from a different counter/company.

The car smelled terrible. The smell of smoke never

Plus: The vehicle was wonderful. Economic, smooth The guy in front was good. Polite Picking up and dropping off was pretty good.

Minus: My son has asthma and the smell of smoke was horrible. We opened the window, turned the air, bought deodorants and nothing helped. It was just the smell inside the car.