Gästomdömen
Betyg totalt
8,4
Utmärkt
Baserat på 111 omdömen
Övergripande
8,4
Gå ombord
8,5
Komfort
8,2
Besättning
9,1
Underhållning
8,2
Mat
8,3
Hoppa till huvudinnehåll
Senaste omdömena
- Alla omdömen
- Positiva
- Neutrala
- Negativa
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9,3
Amazing customer service, slightly old/small planes
Plus: I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)
Minus: Wasn't able to plug in my electronics to charge during the flight.
omdöme av
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8,0
deboarding was annoying
Plus: real cutlery
Minus: They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?
omdöme av
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9,6
Plus: Food was really fantastic, crew was very friendly, smooth flight
Minus: there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that
omdöme av
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10,0
Plus: Crew are prompt and courteous. Food are well prepared
omdöme av
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4,3
Plus: Nice flight attendence
Minus: Old plane... too hot
omdöme av
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9,3
Outdated equipment
Minus: After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all.
omdöme av
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10,0
Plus: The seats on the Honolulu to Narita leg were very good, and the food was excellent.
omdöme av
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10,0
Minus: Outdated equipment
omdöme av
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5,3
delay
Plus: We delayed take off ended up over an hour later than the original time.
omdöme av
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9,3
Plus: The crew was polite The flights were on time
Minus: The foods on ANA used to taste better. ANA can improve on the food taste
omdöme av
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6,6
Minus: Seat was a little small
omdöme av
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8,0
Missed connecting flight
Plus: ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence.
Minus: We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight.
omdöme av
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9,3
Amazing customer service, slightly old/small planes
Plus: I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)
Minus: Wasn't able to plug in my electronics to charge during the flight.
omdöme av
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9,6
Plus: Food was really fantastic, crew was very friendly, smooth flight
Minus: there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that
omdöme av
-
10,0
Plus: Crew are prompt and courteous. Food are well prepared
omdöme av
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9,3
Outdated equipment
Minus: After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all.
omdöme av
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10,0
Plus: The seats on the Honolulu to Narita leg were very good, and the food was excellent.
omdöme av
-
10,0
Minus: Outdated equipment
omdöme av
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9,3
Plus: The crew was polite The flights were on time
Minus: The foods on ANA used to taste better. ANA can improve on the food taste
omdöme av
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8,0
deboarding was annoying
Plus: real cutlery
Minus: They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?
omdöme av
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6,6
Minus: Seat was a little small
omdöme av
-
8,0
Missed connecting flight
Plus: ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence.
Minus: We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight.
omdöme av
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