Resenärsomdömen
Betyg totalt
8,5
Fantastiskt
Baserat på 2 827 omdömen
Övergripande
8,6
Gå ombord
8,6
Comfort
8,3
Besättning
8,9
Underhållning
8,5
Mat
8,2
Hitta billiga flyg med Air New Zealand
Tur & retur
Ekonomi
Information: Air New Zealand
| IATA-kod | NZ |
|---|---|
| Rutter | 176 |
| Mest populära rutten | Wellington till Auckland Intl |
| Anslutna flygplatser | 50 |
| Mest populära flygplatsen | Auckland Intl |
Senaste omdömen
Gästbetyg
642
265
138
45
37
-
2,0
Plus: Don’t take it personally, the world economy collapsed and we couldn’t go because of the kung flu.
Minus: Could have done without the Chinese communist regime causing a world wide financial collapse, closing countries, stripping me of my rights to have a job, travel, assemble, support a free market economy, etc. So other than being thrust into a socialist nightmare and cancelling my years awaited vacation to to other side of the planet and never getting a chance to go to the airport or fly anywhere, things were great. I rate it one inflated nitrile glove
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10,0
Plus: The crew was excellent and we appreciated the ability to change seats after takeoff.
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8,6
Plus: the cushion to sleep on
Minus: the blanket
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10,0
Plus: The crew were wonderful and accommodating to every need of all passengers on board.
Minus: Could have done without the hijaking but despite the cockpit was breached and both the pilot and co-pilot were shot dead, we made it safely to our destination, although one of the hijackers shot dead the person next to me, and now I their blood on my favourite t-shirt, I expect you to pick up the dry cleaning bill, and it's a rare kind of t-shirt! But other then that, a five star rating flight.
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7,6
Plus: The crew were lovely - friendly and polite!
Minus: The delayed departure- but I truly understand that it was beyond the control of the company as the delay was weather related.
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9,0
Plus: Turboprop, smaller plane, boarding stairs - always fun.
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9,6
Plus: Comfortable seats.
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6,0
Plus: The attention of the crew is very good. They are very friendly and, on the return trip there was attention of Argentine hostess. The meal options are very good as the vegetarian menu I previously requested. Fly NZ30 ON FEBRUARY 28 th
Minus: The seat I reserved paying additional dollars to have no one in front of me is bad. The table has little stability and the space that one acquires to stretch the legs is dangerously occupied by food carts that pass very close. The seats are tight. And the great kindness of the crew succumbs to the bad Argentine behavior of occupying the empty seats. On the flight back to Bs.As. many overweight people were overcrowded by the bad luck they had when buying their tickets, however, thin people, who did not pay for better places, were located in an empty seat where, usually, they go familiar with babies and traveled peacefully in a place that did NOT correspond. We all understand that the spaces are small but they should take better care of the passengers and, by common sense, if there are free seats, offer them to those who for physical reasons and their full rows are uncomfortable throughout the trip which, in itself, is very long . I suggest that you put options of Latin Spanish doblabas movies on the flights you make from Buenos Aires to Auckland. FLY NZ30 on February 28 th
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9,2
Minus: Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group
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10,0
Plus: Swap my two reviews! This one is for the flight going to London when I had the Skycouch! That was fabulous.
Minus: Nothing.
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6,0
Minus: Repeatedly delayed, almost missed my next flight
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9,0
Plus: Skycouch in Economy was wonderful. Although small, it was sufficient in order to get comfortable and get several hours of sleep on a long flight. Entertainment system was outstanding, with excellent selections of movies, TV, TED talks & music. Plus, ordered water, beverages and snacks at any time via the screen and it was delivered to my seat. We had a seat change request at the gate which was resolved by the gate agent who was amazing.
Minus: Check in and bag drop area needed personnel to assist and answer questions. It was not clear what to do and we stood in along line that we could have avoided if there had been a customer service rep to guide us.
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10,0
Plus: The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors
Minus: Could not fault anything
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8,3
Minus: Great that they served two warm meals without extra charge? But the meals were quite bland, with little imagination.
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5,6
Plus: Crew was nice.
Minus: Ordered a vegan meal for flight companion pre-flight; we *both* received a vegan meal (it seems like people with incompatible diets cannot book their flights together). Flight seemed to have run out meals since a random third person in my row requested an extra meal and was told they were out. Flight etiquette of other passengers would have been nice; for example, it was also fairly unsafe for a father and child to keep walking up and down the aisles, let alone the bumping into people they kept doing.
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8,0
Plus: You get what you pay for. Can't complain.
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9,3
Plus: On time. Like the 787.
Minus: The vegetarian evening meal.
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10,0
Plus: great seats + wifi. Was treated like a human being.
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6,6
Plus: Seat was too narrow
Minus: See above
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9,3
Plus: The employees of Air New Zealand always make our trips excellent.
Minus: I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that.
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6,8
Minus: Please have the option to order Kosher meal!! The 1st air company that I use, that don’t offer this basic service!! Ridiculous!!
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8,4
Plus: Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee
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9,6
Minus: The food tasted good and was fresh, however, the presentation was a bit stodgy.
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0,0
Plus: We did not fly on this flight.
Minus: We did not fly on this flight.
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9,3
Plus: The crew were very friendly and responsive to all requests.
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9,6
Plus: The crew is consistently wonderful!
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8,0
Plus: The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent.
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10,0
Minus: It was great. . .We thought a 16 hr flight would be gruling, but it was not at all!! Comfortable seats with plenty of room and lots of bathrooms. The flight attendants were awesome
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9,6
Plus: Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details.
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6,6
Plus: GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL.
Minus: Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems.
omdöme av
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8,0
Plus: All great, except limited entertainment and wifi was n.a.
Minus: Wifi, I was on replacement aircraft and no wifi for the whole flight
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2,0
Plus: I had to cancel the flight because the have customer service very poor in air New Zealand vancouver BC agents the could not solve a simple problem in esta that happened to me similarly in Australia with the same problem of esta if they are not efficient they should be replaced there many good candidate for airlines in Vancouver BC
Minus: Improve customer services
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10,0
Plus: The crew was very hospitable and friendly
Minus: Nothing
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10,0
Plus: We paid $400CAD as a OneUp bid to upgrade to Skycouch. We then saw there was a skycouch row free on the plane, and I appreciated that they gave the first choice of this row to paying customers. So we ended up with two skycouch rows, one per person. Was a dream flight, could not fault them.
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10,0
Plus: Only a 25 minute flight
Minus: Nothing
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10,0
Plus: Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight.
Minus: Nothing
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10,0
Plus: The corn chips!
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5,3
Plus: Entertainment and board WiFi excellent
Minus: Boarding was a surprise, at least 200 m walking in the light rain, no previous warning.
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8,0
Plus: I really enjoyed the food as always and overall, I felt very comfortable
Minus: I enjoyed my experience overall.
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8,0
Plus: I like how everything went to be honest. No complaints :)
Minus: I enjoyed it all :)
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3,3
Plus: Not much
Minus: The seat I had booked and was confirrmed was not available, double booked.
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0,0
Plus: Hasn’t occurred yet
Minus: Hasn’t occurred yet
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0,0
Plus: See previous notes.
Minus: See previous notes.
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10,0
Plus: Well coordinated loading of plane. Good food service. Well informed..
Minus: Nothing..
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6,6
Plus: Very helpful in getting on board luggage stowed, attractive interior
Minus: Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight.
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9,6
Plus: The crew was lovely
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7,3
Plus: Crew was great, plane was modern and clean
Minus: We booked row 2 to be a quick entry/exit but they board this plane from the rear. No entertainment, so bring your own
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2,0
Minus: I was turned away at the gate and was unable to board the plane. It was an awful experience!
omdöme av
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9,2
Plus: The seat is very comfortable And the crew is very nice and helpful
Minus: The checking service in Taiwan And the manager’s Attitude toward Crisis handling
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10,0
Minus: Nothing really.
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8,0
Plus: I liked sleeping for 10 hrs & arriving in AKL ready to roll!
Minus: I paid for seats, but there is no record of my purchase at NZ air.
omdöme av
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9,3
Plus: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.
Minus: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.
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10,0
Plus: The crew
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10,0
Plus: Everything.
Minus: Nothing.
omdöme av
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10,0
Plus: Everything. Air NZ has the best Premium Economy class in the sky.
Minus: All good.
omdöme av
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10,0
Plus: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.
Minus: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.
omdöme av
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2,0
Minus: Terrible service and all around outcome. Would not fly Air New Zealand again
omdöme av
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6,6
Plus: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.
Minus: Only the take off from the flight. It made me dizzy and nautious.
omdöme av
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5,6
Plus: Food is always the best. I had the butter chicken for dinner. It was very delicious.
Minus: I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay.
omdöme av
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9,3
Minus: Breakfast was not tasty. Options could have been better.
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Flightstatus
Air New Zealand ruttkarta
Populära flygrutter
Flyg
Avreseort
Resmål
sön
mån
tis
ons
tors
fre
lör
S
M
T
O
T
F
L
8300
Nelson, Nya Zeeland
NSN
Wellington
WLG
639
Auckland
AKL
Queenstown
ZQN
407
Auckland
AKL
Wellington
WLG
952
Auckland
AKL
Nadi
NAN
953
Nadi
NAN
Auckland
AKL
1
Los Angeles
LAX
Auckland
AKL
5360
Christchurch
CHC
Wellington
WLG
5369
Wellington
WLG
Christchurch
CHC
5651
Christchurch
CHC
Queenstown
ZQN
2
Auckland
AKL
Los Angeles
LAX
945
Rarotonga
RAR
Auckland
AKL
103
Auckland
AKL
Sydney
SYD
80
Hongkong
HKG
Auckland
AKL
81
Auckland
AKL
Hongkong
HKG
519
Auckland
AKL
Christchurch
CHC
5706
Invercargill
IVC
Christchurch
CHC
532
Christchurch
CHC
Auckland
AKL
632
Queenstown
ZQN
Auckland
AKL
143
Auckland
AKL
Brisbane
BNE
973
Nuku'alofa
TBU
Auckland
AKL
8203
Auckland
AKL
Blenheim
BHE
8165
Auckland
AKL
Gisborne
GIS
8278
Auckland
AKL
Kerikeri
KKE
8035
Auckland
AKL
New Plymouth
NPL
8075
Auckland
AKL
Nelson, Nya Zeeland
NSN
8119
Auckland
AKL
Palmerston North
PMR
8149
Auckland
AKL
Rotorua
ROT
8228
Auckland
AKL
Whangarei
WRE
8200
Blenheim
BHE
Auckland
AKL
8728
Blenheim
BHE
Wellington
WLG
5628
Christchurch
CHC
Hamilton
HLZ
5713
Christchurch
CHC
Invercargill
IVC
8850
Christchurch
CHC
Nelson, Nya Zeeland
NSN
5178
Christchurch
CHC
Palmerston North
PMR
8172
Gisborne
GIS
Auckland
AKL
5625
Hamilton
HLZ
Christchurch
CHC
8279
Kerikeri
KKE
Auckland
AKL
8036
New Plymouth
NPL
Auckland
AKL
8068
Nelson, Nya Zeeland
NSN
Auckland
AKL
8849
Nelson, Nya Zeeland
NSN
Christchurch
CHC
8104
Palmerston North
PMR
Auckland
AKL
5181
Palmerston North
PMR
Christchurch
CHC
8150
Rotorua
ROT
Auckland
AKL
8237
Rotorua
ROT
Wellington
WLG
406
Wellington
WLG
Auckland
AKL
8729
Wellington
WLG
Blenheim
BHE
8301
Wellington
WLG
Nelson, Nya Zeeland
NSN
8234
Wellington
WLG
Rotorua
ROT
8227
Whangarei
WRE
Auckland
AKL
5650
Queenstown
ZQN
Christchurch
CHC
8011
Auckland
AKL
Napier
NPE
8131
Auckland
AKL
Tauranga
TRG
5743
Christchurch
CHC
Dunedin
DUD
5448
Dunedin
DUD
Christchurch
CHC
8016
Napier
NPE
Auckland
AKL
5893
Napier
NPE
Wellington
WLG
8793
New Plymouth
NPL
Wellington
WLG
8130
Tauranga
TRG
Auckland
AKL
5894
Wellington
WLG
Napier
NPE
8792
Wellington
WLG
New Plymouth
NPL
8283
Gisborne
GIS
Wellington
WLG
104
Sydney
SYD
Auckland
AKL
8288
Wellington
WLG
Gisborne
GIS
1207
Wellington
WLG
Queenstown
ZQN
1204
Queenstown
ZQN
Wellington
WLG
5406
Christchurch
CHC
Tauranga
TRG
5401
Tauranga
TRG
Christchurch
CHC
682
Dunedin
DUD
Wellington
WLG
5815
Hamilton
HLZ
Wellington
WLG
8255
Tauranga
TRG
Wellington
WLG
8816
Wellington
WLG
Hamilton
HLZ
8260
Wellington
WLG
Tauranga
TRG
8832
Christchurch
CHC
Hokitika
HKK
8833
Hokitika
HKK
Christchurch
CHC
679
Auckland
AKL
Dunedin
DUD
674
Dunedin
DUD
Auckland
AKL
693
Wellington
WLG
Dunedin
DUD
993
Apia
APW
Auckland
AKL
De mest populära flygplatserna för Air New Zealand-flyg
- Auckland Intl flygplats (AKL)
- Wellington flygplats (WLG)
- Christchurch flygplats (CHC)
- Nelson, Nya Zeeland flygplats (NSN)
- Napier Hawkes Bay flygplats (NPE)
- Tauranga flygplats (TRG)
- Palmerston North flygplats (PMR)
- Queenstown Intl flygplats (ZQN)
- Dunedin flygplats (DUD)
- New Plymouth flygplats (NPL)
- Hamilton flygplats (HLZ)
- Blenheim flygplats (BHE)
- Rotorua flygplats (ROT)
- Invercargill flygplats (IVC)
- Sydney Kingsford Smith flygplats (SYD)
Air New Zealand kontaktinformation
- NZ IATA-kod
- +64 800 747 777 Ring
- airnewzealand.eu Besök
Avbokningspolicy: Air New Zealand
Eftersom förutsättningarna gällande coronavirus (COVID-19) ändras konstant uppdaterar Air New Zealand sina regler och villkor fortlöpande. För att få den senaste informationen gällande avbokningsavgifter, vänligen kontakta Air New Zealand. Du hittar den senaste uppdateringen gällande Air New Zealands regler och villkor här: Air New Zealand reseregler och policyer
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