Hitta billiga flyg med American Airlines

Plus: I purchased insurance, had to cancel the flight because of COVID and American Airlines is refusing to reimburse me.

Plus: the seats are ok, but service was awful

Minus: the fight attendants attitude

Plus: see first message

Minus: see first message

Minus: Lady at the gate barely paid any attention to the line. I had to ask her whether or now I can proceed

Minus: The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation

Plus: The staff at seatac airport were condescending and not helpful...traveling with a service dog and made to pay the pet fee and talked about me where I can over hearnthen in a manner that embarassed me

Minus: For the longer leg of my trip, there was no entertainment. No screens at all! No food besides some dry pretzels on a 5 hour flight and the crew was borderline surly. They were running into people with the drink cart, bumping any edge of arm or leg that was in the aisle, not smiling, not pleasant at all.

Plus: The touch screens had a good selection of movies and tv, which was very nice.

Minus: The crew pretty much ignored us, not friendly at all.

Plus: The crew were very attentive

Minus: Gate confusion, boarding issues, company food policies

Plus: quick ontime boarding

Minus: Internet

Plus: The crew were wonderful and understanding and good sports.

Minus: There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed.

Minus: Delayed flight. Sat on Tarmac for 60 mins

Plus: Nothing

Minus: We had to cancel due to the travel restrictions and wete unable to reach anyone at all to help us...we lost everything and had no help or assistance through this and nothing was offered...i would never book again because they dont help you at all when there is an issue...book with the airline if you want any help

Plus: Nothing

Minus: Not have 6 hour delays after people have already boarded the plane.

Plus: Delays. Very hard to rebook. Crew was inattentive. No chargers or TVs. Little overhead bin space. Terrible flight.

Minus: Fix everything mentioned above

Minus: Delayed 6 hours