Hitta billiga flyg med Andes Lineas Aereas

Plus: not much

Minus: on time departure

Plus: It got us there.

Minus: We did not receive an email for online check in so had to pay extra at the airport.

Dont sit at the back next to a jet engine

Plus: On time, clean, a free coffee and pack of cheese snack. Price OK but it did land at 2am.

Minus: As i didn’t book a reserved seat i was allocated the very rear seat, even though the flight was half empty. No windo and adjacent to the jet engine. Very very noisy and vibrating, deafening even with headphones, dont sit at the back next to a jet engine. Those at the front had a quiet flight.

Minus: No one from Andes let us know that the flight was 4 hours delayed (scheduled for 8:45pm) and the airline employees were rude. They ended up giving us dinner vouchers but we couldn’t use them until after 12am, which was past the time that we were supposed to have landed in Buenos Aires. Andes is the worst airline ever.

Double charged for same flight

Plus: Booked through Kayak and was double charged for the same flight. When I asked Kayak to help they sent me to the airline to disput the case. The airline says its kayak who has to deal with it. Bottom line you might get a great deal but if things go wrong kayak will not help you. I’ll meve use them again.

Minus: PRICELINE IS BULLSHIT AND A FRAUD

Lost bag and incorrect tickets

Plus: Nice staff

Minus: Our bag has gone missing so now we have no clothing and toiletries. We were never sent etickets. When we went on the airline's website to check in we only got tickets for half of our journey. At the airport we were issued new tickets which were also only for half a journey so we had to queue again to get new tickets.

Delays with no information

Plus: Nothing

Minus: Firstly, upon arriving at the airport we were told we had to pay 200 pesos each for not checking in online, despite having no prior warning of this. The check in process was extremely long and slow - at least a hundred passengers were still queuing 30 mins before we scheduled to depart. We were then 2.5 hours delayed with no explanation given. Staff continually told us false information about boarding time, and when we were finally able to board, the whole process was chaotic and poorly managed. The plane was also incredibly old and uncomfortable.

Difficult check-in

Plus: The flight was ok to good: on time, snack provided, etc.

Minus: We couldn't check in online because we had to pay a charge for checking a suitcase, they only took Amex or Visa as payment (my cards are all MC), and the payment information required an extra date that I couldn't figure out. AND they charge $120 pesos extra per person for checking in at the airport! We didnt have assigned seats, so went to the airport early to check in. We actually were given seats in an exit row after much discussion between the airline rep and the boss... I assume because the plane was full and those are more expensive seats. We ended up having to pay $800 pesos each to check in and to check a small carry-on size bag.

Afraid of a little rain

Plus: Our plane sat on the tarmac in the rain when we should have been boarding. They waited an hour for a jetway to open up so we wouldn’t get wet. Of course missed connections ensued.

Minus: Get some umbrellas. It rains in the jungle.

Minus: Chaotic check in and doesn't get much support from other ground crews

Minus: Get some air conditioning! We sat on the tarmac for 40min roasting in 35degree weather.

Retrasos injustificados

Plus: Nada. Nos Mataró. De calor, sin AC. SE RETRASARON 2,5 hs!!

Minus: Siempre hay retrasos. 2,5 hs de demora para un vuelo de 45 min. ninguna explicacion ni disculpas.

Stupid airline

Plus: Flight attendants were friendly.

Minus: Flights were delayed with zero information; no clarity on where to board; everything was super slow; plane was dirty

5 hour delay with little information

Plus: Not much

Minus: We were due to leave at 1pm but instead we’re delayed until 6.30pm. There was very poor information provided as to the nature of the delay and how long before the flight would leave.

Plus: Nothing

Minus: Flight was two hours late, snacks terrible, plane extremely old, air con up too high was freezing

Plus: The flight crew was friendly and kind.

Minus: 1) Arrived 1.5 hours before local flight. Check in took so long and was so disorganized that we got to the gate at exactly departure time. 2) The we didn't depart for an hour. 3) the plane was dirty: stained seats and spills.

Minus: Super crowded and disorganized boarding. Took off late due to disorganized boarding process.

Late and confused

Minus: Iguazu was pure chaos trying to board the plane. We were given hand written tickets with none for our connection to salta and where told we had to get our tickets to salta once we were in Buenos Aires. The flighty ended up leaving almost an hour late.

Rushed with no bags

Minus: We arrived in Buenos Aires an hour late. We had to run down to the ticket counter to get the tickets for the connecting flight. We were once again assured our bags were checked through. We then had to run up the boarding area and cut everyone in line at security to make it in time. Once we made it to salta our bags did not. Fortunately they did on a later flight but still a big inconvienece.

Minus: Flight delayed three hours.

Crappy Airline

Plus: The price

Minus: Everything else other than the price. Delayed, canceled, shitty customer service, poor communication...

Very Bad

Plus: Nothing

Minus: The communication from the staff at check-in was sub-par. The flight was delayed and, again, communication almost non-existent. This is the first time I've seen a plane's cabin covered in old gum. The floor, seats, food trays, all had gum on them. The plane itself seemed old and troublesome at times regarding the safety and durability.

Minus: Fligt canceled

Plus: Inte mycket

Minus: Vid tidavgång

Plus: Den fick oss där.

Minus: Vi fick inte ett e-postmeddelande för incheckning online, så vi var tvungna att betala extra på flygplatsen.

Minus: Ingen från Andes lät oss veta att flygresan var 4 timmar försenad (planerad till kl. 08.45) och flygbolagens anställda var oförskämda. De slutade ge oss middagsvoucher, men vi kunde inte använda dem förrän efter 12:00, vilket var tidigare den tid som vi skulle ha landat i Buenos Aires. Andes finnas det mest dåliga flygbolag någonsin.

Dubbel avgift för samma flyg

Plus: Bokade via Kayak och dubbeldebiterades för samma flyg. När jag bad Kayak till hjälp som de skickade mig till flygbolag till disput fallet. Flygbolag säger dess kayak som måster ombesörjer den. Bottenlinje du fick får en great uppgörelse, men, om saker går fel kayakvilja hjälper inte dig. Jag kommer att använda dem igen.

Minus: PRICELINE ÄR SKITSNACK OCH EN bedrägerier

Förlorad väska och felaktiga biljetter

Plus: Trevlig personal

Minus: Vår väska har gått förlorad så nu har vi inga kläder och toalettartiklar. Vi har aldrig fått e-biljetter. När vi gick på flygbolagets webbplats för att checka in fick vi bara biljetter för halva vår resa. På flygplatsen fick vi nya biljetter som också bara var för en halv resa så vi var tvungna att köa igen för att få nya biljetter.

Rädd för lite regn

Plus: Vårt plan satt på asfalten i regnet när vi borde ha gått ombord. De väntade en timme på att en brygga skulle öppnas så att vi inte skulle bli blöta. Naturligtvis missade anknytningar ensued.

Minus: Få några paraplyer. Det regnar i djungeln.

Minus: Kaotisk incheckning och får inte mycket stöd från andra markbesättningar