Gästomdömen
Betyg totalt
7,9
Bra
Baserat på 4 174 omdömen
Övergripande
8,1
Gå ombord
8,2
Komfort
7,9
Besättning
8,5
Underhållning
7,3
Mat
7,5
Hoppa till huvudinnehåll
Information: Austrian Airlines
| IATA-kod | OS |
|---|---|
| Rutter | 276 |
| Populär rutt | Wien till Berlin-Tegels |
| Anslutna flygplatser | 121 |
| Populär flygplats | Wien |
Senaste omdömena
- Alla omdömen
- Positiva
- Neutrala
- Negativa
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8,6
Plus: Comfortable seat.
Minus: Quality of red wine
omdöme av
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10,0
Plus: Crew was friendly and helpful, food was tasty and flight was nice and smooth.
Minus: It would be wonderful to have all seats the same as first class for a long distance flight.
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8,0
Plus: Crew was friendly and the flight was nice and smooth.
Minus: No expectations as the flight was less than an hour.
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5,6
Minus: Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly
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3,6
Minus: Connecting flight tolerance and easy upgrade from one class to another.
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8,0
Plus: The crew was amazing, the seat was comfortable
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8,0
Minus: Overhead space on plane was very limited.
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2,0
Plus: None of them above I'm not happy at all
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9,0
Plus: Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine.
Minus: Seat wasn't the best, quite hard on the middle back.
omdöme av
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0,0
Plus: Lost my luggage
Minus: Not loosing my suitcase!
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5,0
Plus: Seat ok typical. Non busy flight lots of room
Minus: Food was poor
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0,0
Plus: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je
Minus: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.
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10,0
Plus: Everything:)
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10,0
Plus: Sits had more room then other plain
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8,8
Plus: The crews are very polite.
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5,6
Minus: 30min late arrival. Still was ok.
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8,0
Plus: Short flight
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10,0
Plus: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Minus: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
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6,6
Short cheap flight
Plus: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Minus: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
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6,6
Same airline, but it felt a bit more upscale
Plus: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.
Minus: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.
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2,0
Flight canceled , no communication
Minus: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.
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6,3
Austrian Airlines has a service of a budget carrier
Plus: Clean and new planes. On time.
Minus: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!
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7,6
Short a sweet
Plus: Efficient timely.
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8,6
Plus: The wafer bar. Pilot had a good landing in high winds and snow.
Minus: Nothing to complain.
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6,0
Luggage
Plus: I had to pay 75 USD for 3.6 KG extra. Very annal
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6,6
Plus: Quick boarding decent legroom
Minus: Breakfast was not great
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10,0
Minus: Cold
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10,0
Minus: Free wifi
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7,6
Minus: Menu was poor
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10,0
Minus: na
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2,0
Minus: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!
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7,0
Minus: The crew dropped the bottle to the head of my son.
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7,0
Plus: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.
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8,0
Plus: Clean, safe short flights
Minus: The 30 minute layover was close
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10,0
They took such good care of Sevdije
Plus: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Minus: Nothing!
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10,0
Excellent!
Plus: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Minus: Nothing!
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6,6
Minus: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.
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8,3
The entertainment was working, didn't watch movies
Plus: I like the food and servise
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4,4
Did not have seats and no luggage
Minus: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
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9,6
Plus: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!
Minus: Everything was very smooth, except that the seats were not very comfortable!
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4,0
Minus: small seats,no LCD for each one,food nor so good.
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7,6
Excellent attencion
Plus: Fligth attemdance atention
Minus: Delay in the departure (40 min)
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5,6
Basic
Plus: Very nice staff on board and timely departure
Minus: Cold during the flight
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6,0
Basic
Plus: Timely departure and pleasant staff on board
Minus: It was cold during the flight,
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8,0
Plus: Good experience, service was good, and attendants were courteous
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8,0
Hand luggage not allowed onboard
Minus: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.
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8,3
Plus: On time, nice breakfast
Minus: Not enough leg room, same as everyone
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10,0
Plus: Everything
Minus: Everything
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8,6
Overloaded overhead compartments and narrow seating
Plus: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.
Minus: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.
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6,0
Minus: One hour late for take off...
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3,6
Minus: Seat !!
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10,0
Plus: Good service overall, the ground crew was very helpful and friendly
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6,0
Minus: Food terrible
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2,0
Absolutely abysmal
Plus: Nothing. See below.
Minus: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.
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2,0
Austrian and Lufthansa couldn’t organize a party in a brewery
Plus: Nothing at all.
Minus: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.
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9,6
Minus: Transfer in Frankfurt was impossible on time. Had to rebook later flight
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7,0
Plus: It got me where I wanted to go, non-stop, for a reasonable price.
Minus: The economy seats seem to be narrower than they are on other airlines.
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2,0
Austrian Air is weak!
Plus: Not much.
Minus: Baggage fees and unclear policy during booking with Kayak.
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10,0
Plus: Service, yr air hostesses are so polite.
Minus: Food was too little for dinner and breakfast both
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9,6
Plus: Seat size was decent, not like us airlines, there’s actually space for you knees.
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8,6
Plus: Comfortable seat.
Minus: Quality of red wine
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10,0
Plus: Crew was friendly and helpful, food was tasty and flight was nice and smooth.
Minus: It would be wonderful to have all seats the same as first class for a long distance flight.
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9,0
Plus: Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine.
Minus: Seat wasn't the best, quite hard on the middle back.
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10,0
Plus: Everything:)
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10,0
Plus: Sits had more room then other plain
omdöme av
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8,8
Plus: The crews are very polite.
omdöme av
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10,0
Plus: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Minus: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
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8,6
Plus: The wafer bar. Pilot had a good landing in high winds and snow.
Minus: Nothing to complain.
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10,0
Minus: Cold
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10,0
Minus: Free wifi
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10,0
Minus: na
omdöme av
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10,0
They took such good care of Sevdije
Plus: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Minus: Nothing!
omdöme av
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10,0
Excellent!
Plus: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Minus: Nothing!
omdöme av
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9,6
Plus: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!
Minus: Everything was very smooth, except that the seats were not very comfortable!
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10,0
Plus: Everything
Minus: Everything
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8,6
Overloaded overhead compartments and narrow seating
Plus: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.
Minus: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.
omdöme av
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10,0
Plus: Good service overall, the ground crew was very helpful and friendly
omdöme av
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9,6
Minus: Transfer in Frankfurt was impossible on time. Had to rebook later flight
omdöme av
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10,0
Plus: Service, yr air hostesses are so polite.
Minus: Food was too little for dinner and breakfast both
omdöme av
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9,6
Plus: Seat size was decent, not like us airlines, there’s actually space for you knees.
omdöme av
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8,0
Plus: Crew was friendly and the flight was nice and smooth.
Minus: No expectations as the flight was less than an hour.
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8,0
Plus: The crew was amazing, the seat was comfortable
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8,0
Minus: Overhead space on plane was very limited.
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8,0
Plus: Short flight
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6,6
Short cheap flight
Plus: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Minus: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
omdöme av
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6,6
Same airline, but it felt a bit more upscale
Plus: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.
Minus: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.
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7,6
Short a sweet
Plus: Efficient timely.
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6,6
Plus: Quick boarding decent legroom
Minus: Breakfast was not great
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7,6
Minus: Menu was poor
omdöme av
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7,0
Minus: The crew dropped the bottle to the head of my son.
omdöme av
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7,0
Plus: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.
omdöme av
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8,0
Plus: Clean, safe short flights
Minus: The 30 minute layover was close
omdöme av
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6,6
Minus: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.
omdöme av
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8,3
The entertainment was working, didn't watch movies
Plus: I like the food and servise
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7,6
Excellent attencion
Plus: Fligth attemdance atention
Minus: Delay in the departure (40 min)
omdöme av
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8,0
Plus: Good experience, service was good, and attendants were courteous
omdöme av
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8,0
Hand luggage not allowed onboard
Minus: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.
omdöme av
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8,3
Plus: On time, nice breakfast
Minus: Not enough leg room, same as everyone
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7,0
Plus: It got me where I wanted to go, non-stop, for a reasonable price.
Minus: The economy seats seem to be narrower than they are on other airlines.
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5,6
Minus: Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly
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3,6
Minus: Connecting flight tolerance and easy upgrade from one class to another.
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2,0
Plus: None of them above I'm not happy at all
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0,0
Plus: Lost my luggage
Minus: Not loosing my suitcase!
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5,0
Plus: Seat ok typical. Non busy flight lots of room
Minus: Food was poor
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0,0
Plus: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je
Minus: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.
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5,6
Minus: 30min late arrival. Still was ok.
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2,0
Flight canceled , no communication
Minus: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.
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6,3
Austrian Airlines has a service of a budget carrier
Plus: Clean and new planes. On time.
Minus: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!
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6,0
Luggage
Plus: I had to pay 75 USD for 3.6 KG extra. Very annal
omdöme av
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2,0
Minus: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!
omdöme av
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4,4
Did not have seats and no luggage
Minus: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
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4,0
Minus: small seats,no LCD for each one,food nor so good.
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5,6
Basic
Plus: Very nice staff on board and timely departure
Minus: Cold during the flight
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6,0
Basic
Plus: Timely departure and pleasant staff on board
Minus: It was cold during the flight,
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6,0
Minus: One hour late for take off...
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3,6
Minus: Seat !!
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6,0
Minus: Food terrible
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2,0
Absolutely abysmal
Plus: Nothing. See below.
Minus: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.
omdöme av
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2,0
Austrian and Lufthansa couldn’t organize a party in a brewery
Plus: Nothing at all.
Minus: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.
omdöme av
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2,0
Austrian Air is weak!
Plus: Not much.
Minus: Baggage fees and unclear policy during booking with Kayak.
omdöme av
Flightstatus
De mest populära flygplatserna för Austrian Airlines-flyg
- Wien flygplats (VIE)
- Frankfurt flygplats (FRA)
- Graz flygplats (GRZ)
- Innsbruck Kranebitten flygplats (INN)
- Duesseldorf Intl flygplats (DUS)
- Berlin-Tegels flygplats (TXL)
- Salzburg Wolfgang A Mozart flygplats (SZG)
- Zürichs internationella flygplats (ZRH)
- Stuttgart Echterdingen flygplats (STR)
- Milano-Malpensa flygplats (MXP)
- Paris Charles de Gaulle flygplats (CDG)
- Hamburg flygplats (HAM)
- Prag-Václav Havels flygplats (PRG)
- Bukarest Otopeni Intl flygplats (OTP)
- Köpenhamn Kastrups flygplats (CPH)
Austrian Airlines kontaktinformation
- OS IATA-kod
- 0770 82 73 73 Ring
- austrian.com Besök
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