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Hotel was 4 star indeed, I booked it only because of the special offer found in booking.com (otherwise it would not fit my budget). We liked the swimming pool/ spa facilities, the room was great, breakfast very good, with wide variety, very worm and welcoming stuff (at least from the moment you become a guest of the hotel). The bathroom was perfect. 1. The internet kiosks near the desk were horrible(, I'm sure I've lost some hair because of it and I'm not That old...) - very very slow, tended to crash and restart on their own (took me 30 minutes to book the hotel from booking.com). 2. parking price was very high (20 euro for 1 night) and there is not much free parking around.
The food in the restaurant was very good. The restaurant and parking were very expensive.
very spacious family suites. very good location, good parking possibilities. the fitness and spa area were excellent and were xcellent value. the breakfast could be a little more varied and have fresher produce.overall though it was fine.
The room was very attractive and comfortable. We did not have any complaints.
pool and gym good. Confort of room good. Hotel is not really four star - it is like a hi level Ibis or Travelodge. Few staff and staff polite but not friendly. Breakfast quite good but certainly not 4 star - cannot even get a fried egg or bacon on for example. Walk-in rate of 100 euros is the same as the pre booked internet rate which has got to be a bad deal. At 60 euros this hotel would be ok. At 100 its expensive for what it is.
sauna, pool facilities free of charge closing of sauna 1 hour before closing time
the design, the complementary spa entrance (swimming pool and hot tub), the bar the location
The room was not clean, it was cold, the bathroom drain was blocked, and there were not enough shampoo and soup in the bathroom. Only one shampoo and one soap for two people. We arrived at 10.30PM and if it was not that late we would have left and find another place. When we told the staff about the room temperature they replied because you came late. In the other words, if you want a warm room be early. I don’t recommend this hotel to anyone.
Good location. I stayed in this hotel in the summer on my way to Italy and I liked it. My second stay was a big disappointment and I will not come back. The room (101) was worn out, walls scratched, the bathroom apparently after some quick and not very successful reconstruction. Overall feel from the room was not more than 3 stars. If we did not arrive late in the evening and tired after a long drive, I would go and check for some other hotel in the city.
the modern design of the hotel the hotel is situated far from the center, more than i knew
Hotellet hade en utmärkt trädgård där man kan äta och koppla av i lugn och ro. Närheten till centrum och linbanan till Renon.
Läget nära centrum var bra och rummen var mycket bra. Jag har inget att klaga på.
Bodde på hotellet även samma tid förra året och var mycket nöjda varför vi återkom i år. Mycket hög rumsstandard till rimligt pris. Utmärkt betjäning. Mycket bra och prisvärd restaurant med ytterst vänlig personal. Fin pool. Perfekt läge invid linbanan. Nej
Närhet och möjlighet att vandra i bergen. Fräscht och rymligt rum. Trevlig restaurang med god mat och bra betjäning. Nej.
Very hard to find any bad remarks for this nice hotel, really! Free of charge Wi-Fi would be welcome
I liked the excellent meals and the helpful staff. The location also was charming although rather far from city centre. It would be nice if a shampoo was also included in the bathroom set.
Staff was friendly and very helpful. Room was spacious and spotless. Food was delicious. Your hotel made our stay in Bolzano a great experience! No
Very clean, excellent size of rooms and bathroom. Good central location with easy reach of good restaurants
Very pleasant helpful staff. Though outside of town center, hotel is easily accessible by Bus 10A/B or by 20 minute walk. Breakfast was very good. Lack of AC during heat of summer made for a difficult night's sleep. A fridge in the room would have been nice for cold water storage for touring the city and surroundings.
the fact that I could have a meeting with 2 other persons at a table in the restaurant at the end of the day.
Wery good service in the reception.
Walking distance to museums, shopping and restaurants. Excellent breakfast buffet.FREE Parking!
Staff very helpful in giving both city and tourism information. Hotel restaurant is outstanding. Free parking available at hotel.
Nice location, nice spacious room with view
Very helpful staff; clean, convenient to railway station and heart of town. Excellent breakfast!
the central position,making easy access to the museums,restaurants,shops and car parking.
The location of the hotel, close to the train station (across the street) and within walking distance of the main pedestrian area, and the cable car. The rooms were quite plalin and small.
We chose this hotel because it was supposed to be very close to the train station, and on this aspect we were not disappointed. The hotel is indeed right across from the station. The WIFI connection was free and good. The breakfast buffet offered an unusually (in Italy at least) wide range of options. The guy at the check-in wasn't particularly friendly or polite. He asked us some very awkward and personal questions that I have never before encountered in any hotel. The hotel lacks a bit in atmosphere, it is has a chain-like feel to it.
It was across the street from the train and bus stations making access to all attractions very easy. nothing--would definitely stay there again.
Clean, good location for the Bolzano city centre. Good breakfast. Very small parking lot in the backyard, if full, you have to go to a very expensive commercial parking lot. The hotel only refunds the nights there, but you must ask for refunds before leaving the parking lot! Also, the walls within the hotel are very thin, so if your neighbor next door has a phone conversation at 3am, you get to hear every single word of it!
Very convenient for an overnight stay as opposite railway station but relatively quiet. Only a short walk into town as well.
Fairly central with a little bit of a walk to main centre. Small rooms, no fridge, no tea/coffee options in the rooms, no meal service in the hotel apart from b/fast which needs to be improved.
Location - directly across the stree from the train station.
Convenient localion of the hotel and its polite, friendly and helpful receptionists, particularly the young blond girl.. Finding a parking space in Bolzano is near impossible and Regina's parking card doesn't help.
Personalen! mycket bra! Rummet bra! Bilparkeringen utmärkt! Nej!
Mycket centralt, samtidigt i lummig parkgrönska, beläget hotell. Fantastisk frukostmiljö i hotellets park en solig morgon.
Centralt läga, lugnt, rofull omgivning. God mat i trädgårdmiljö.Tillgång till cykel utan extra kostnad. Servicen var bra och personalen mycket tillmötesgående.Inget störande nattliv. Kommer inte på något.
The superb views - mountains and vineyards and Bolzano below, from our comfortable room; the opportunity to explore Bolzano yet retreat to a serene environment after our explorations and sight seeing; and the quality of the restaurant.
the wonderful view from the terrasse during breakfast in the morning or during dinner at night. The food in the restaurant was great. The pool nice and clean. The room spacious and clean. for two evenings we did not have really warm water to take a shower. But there was something broken and they tried to fix it ASAP. things happen.
The terrace whirlpool/Jacuzzi was wonderful after hiking the beautiful trails. Views of the Dolomites and Bolzano are excellent from the room's balcony, restaurant, and terraces. Very comfortable.
everything, the nature, the views, the welcoming staff - we will definetely go back!
The view was beautiful, and the food was delicious. Our room had an amazing view of Bolzano and the mountains, and it was really romantic. It was also nice and quiet at night, without the noise of the city. The beds were hard and the pillows were flimsy - it barely felt like you had a pillow. I'd love a slightly softer bed and firmer or extra pillows.
This was a perfect weekend. Also the restaurant was excellent!!
nice view from the hotel. Closeness to the maountain for trekking. serves day-old bread in the morning. Impression was that nobody visits this hotel. We were alone alone. During evening dinner more people came; but - really empty. No-one present in their spa-facilities..
The hotel staff were very friendly and helpful. The rooms were very clean and the views were amazing!
The view above Bolzano. The road to and from the hotel is very narrow. If you meet a car someone is going to have to do a lot of backing up. The pool was cold. They gave us a key to a room that was occupied!!
Shower enclosure leaked. Light switches confusing, some switches seems to have no function.
Maten,Rent,Bra säng, trevlig personal
Hotellet låg mycket vackert med omgivande berg. Swimmingpoolen var bra. Middag och frukost var bra.
Bra och trevligt hotell med god service och ett mycket vackert läge. Ett ställe man gärna kan tillbringa ett par dagar på.
Utmärkt läge, rymligt och snyggt rum, trevlig personal, mycket bra frukost, tillgång till pool. Utsikten från hotellet mot berget är ju också fantastisk. Mycket bra hotell.
The staff are friendly, the rooms are large, clean, well designed and really cool. The hotel is near the airport and industrial region. You can find a bus to city center easily, no tranportation problem. The traffic of the road is very busy araly in the morning, but it does not disturb us.
We booked a normal double room and we were accommodated in suite. The receptionist was very friendly and helpful.
The staff were friendly. The room was nice, clean and well furnished.
The staff at the front desk were friendly and informative. Rooms were nicely sized and comfortable. I didn't like the fact that the cleaning staff did not knock or in any way announce their intention of entering the room.
nice sunny balcony, good location - easy to get there breakfast and service not value of 4****
Near the train station About 6 km from town center (too far for walk) and too many (loud) frogs in the side river.
Cleanness and food. Location (far away from the city, which is not correctly indicated on the website) and "value for money".
Excellent services, cleanleness, nice breakfast, very good ratio value/price for the 4 star category hotel.
Nice rooms, lobby and restaurant.
It should be goof for visitors by car. Scenic restaurant in the hotel. Nothing.
good nice big room, nice view to Dolomiten mountains....if stay longer should have chance to get know better the area! really beautiful roads for bikes!! reccomended 100! reply on phone on evenings because we could not find it and no response (after midnight)
The staff was very friendly and spoke excellent English. They assisted me in what services that I needed.
We had a very pleasant stay. The room was ready when we arrived. It was clean and comfortable. Helga and Anton were gracious hosts. No. We enjoyed out stay and would recommend this hotel.
The room was nicely furnished, the bathroom was large and the staff was particularly friendly and accommodating.
Allt var mycket bra. Ett av de bästa hotellen vi har bott på. Rum, frukost, miljön, service, mat & vin...allt var högsta standard.
Det fanns personal som var bekant med glutenfri kost. Kocken kunde göra glutenfri pastarätt åt min fru och bruscetta av hennes bröd. Ganska dåliga golv i vårt rum
The modern rooms breakfast starts at 8 am and dinner menu is set already
Hotel service & staff were excellent, they made us feel welcome.
Beautiful location. Hotel was clean and comfortable. This was a huge disapointment. We felt like intruders rather than guests. The hotel staff/owners were not very acommodating or helpful. We felt like they couldn't be bothered with us. Also, the sofa bed meant for the children was too short. If you have kids over 5 feet tall, pick another hotel. Dinner is a set and expensive menu. That is fine if there are no special dietary needs. Be sure to ask what the price is before making dinner reservations. You may be surprised.
The hotel was very easy to reach using the funicular from Bolzano. The view from the balcony was breathtaking and the breakfast was very large and delicious. This hotel is a great value for what we paid at a high season in August. The dinner appeared very overpriced (20 euro a person for 3 courses), so we did not eat dinner there. However, there was an excellent restaurant just down the cobblestone street...
Welcoming staff, excellent evening meals, fantastic location and value for money No
Friendly staff & excellent food. Good location for walking.
manager was not very friendly
very nice room, very friendly host check distance by car with Bozen
The location and the staff.