Resenärsomdömen
Betyg totalt
7,5
Bra
Baserat på 233 omdömen
Övergripande
7,7
Gå ombord
7,7
Comfort
7,5
Besättning
8,2
Underhållning
6,6
Mat
7,4
Hitta billiga flyg med Bulgaria Air
Tur & retur
Ekonomi
Information: Bulgaria Air
| IATA-kod | FB |
|---|---|
| Rutter | 46 |
| Mest populära rutten | Sofia Intl till Varna |
| Anslutna flygplatser | 23 |
| Mest populära flygplatsen | Sofia Intl |
Senaste omdömen
- Alla omdömen
- Positiva
- Neutrala
- Negativa
-
8,0
Minus: Too little leg room
omdöme av
-
4,4
Minus: I wanted to note that while screaming at gate D1 the stuff was beyond horrible. Lazy to talk, a lady who was on the screaming machine kept making nasty comments, really inappropriate addressing foreigners and people who speak Bulgarian. I found it highly disturbing, border line harassing. You can’t work customer service and be such a nasty grumpy person. Everywhere in the world that attitude won’t be allowed, or sanctions must apply. The lady who was collecting money for the checked bag was extremely rude and lazy. Almost kicked me out for not paying for my checked bag online. Excuse me? Why is she there then? The flight was fine. However, the flight attendance slipped the last 2 rows with drinks. Please make sure that the people who work at Sofia airport get some kind of basic human training. Unfortunately, they do not wish to make you feel welcomed or cared for.
omdöme av
-
10,0
Plus: All was great and on time
omdöme av
-
8,4
Plus: fast trip, clean plane
Minus: Was a bit different to get on a bus to take you to the actual plane
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-
6,6
Minus: ...
omdöme av
-
2,0
Minus: 6 hours delay !!!!
omdöme av
-
2,6
Plus: Nothing. Bulgarian Airlines is a fifth world company!
Minus: Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks
omdöme av
-
6,0
Minus: Flight was two hour delayed and I missed my connection
omdöme av
-
4,8
Plus: The chocolate was great!
Minus: This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min
omdöme av
-
2,6
Plus: Not much.
Minus: The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class).
omdöme av
-
8,0
Minus: There was delay of 2 hours with any notice.
omdöme av
-
8,0
Plus: They didn't cram us into the transport vehicle like sardines
Minus: We need special assistance for my wife boarding the plane and didn't get it from Airline
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-
6,0
Minus: The plane smelt
omdöme av
-
6,8
Plus: Great polite and pleasant crew.
Minus: Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic.
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-
5,6
Minus: I get my luggage two days later.
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-
3,3
Plus: food was ok
Minus: not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment
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-
3,3
Minus: My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food.
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-
8,8
Plus: Crew very friendly & helpful
omdöme av
-
5,0
Minus: My bag did not arrive. Was not transferred from Amsterdam.
omdöme av
-
7,3
Overall OK
Plus: Quick flight, arrived just on time
Minus: Very small space between the rows
omdöme av
-
7,6
Overall OK
Plus: Flight crew was kind and helpful, flight arrived on time
Minus: Boarding was slow, could improve onboard services
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-
7,0
Plus: Very good price and all went smoothly and on time.
Minus: Having to walk to and from the plane and use a bus (no jetways)..
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-
2,0
Being treated like cargo
Plus: Nothing
omdöme av
-
5,2
Minus: My luggage was lost.
omdöme av
-
5,2
Minus: My luggage is lost.
omdöme av
-
2,0
Missed the flight and money were not returned according to the insuran
Minus: Missed the flight and company didnt returned the money according to insurance.
omdöme av
-
4,0
Minus: Too small place for legs in the cabin for such a long flight. Very uncomfortable
omdöme av
-
7,6
Good experience on an empty plane
Plus: We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service.
Minus: Uncomfortable weared off seats and no entertainment system.
omdöme av
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6,3
OK
Plus: The sandwich looked dry, but was actually very good.
Minus: Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved.
omdöme av
-
2,0
Minus: I dident get my luggage
omdöme av
-
6,0
Minus: Flight delayed with 40 minutes Very small seats
omdöme av
-
5,0
Minus: Poor food no entertainment
omdöme av
-
3,6
Flight delayed, seat spacing minimal
Plus: Inexpensive
Minus: Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded.
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3,3
Minus: Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport.
omdöme av
-
4,6
Plus: Once on board we flu fast
Minus: The flight was delayed by over 2 hours and no information was given at all.
omdöme av
-
5,0
Minus: Flight was delayed two and half hours and then stupid excusing.
omdöme av
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2,0
Plus: Horrible. Don't book with this ariline.
Minus: Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!
omdöme av
-
6,6
Minus: The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice
omdöme av
-
9,6
Plus: It was an excellent flight experience.
Minus: Improve the sandwich?
omdöme av
-
8,0
Plus: The flight got me to my destination safely and on time
Minus: Security and lack of snacks/drinks on the flight
omdöme av
-
6,0
Plus: Got me to my destination safely and on time
omdöme av
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2,6
12 hr delay, no updates, poor communication
Minus: No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air.
omdöme av
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9,6
Short flight to Burgas
Plus: The crew was friendly, the plane was cool.
Minus: Nothing
omdöme av
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8,3
Pleasantly surprised
Plus: Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again.
Minus: The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone.
omdöme av
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8,6
Business triptthey
Plus: They were on time, free drink and foot no chargebo
Minus: No movie screen
omdöme av
-
5,6
The flight was late
Plus: The crew was very nice.
Minus: The check in started late, the gate was changed, the flight was late by more than an hour.
omdöme av
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4,6
Minus: Overall cleanliness of the cabin was very poor.
omdöme av
-
8,0
Partner Companies
Plus: We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another.
omdöme av
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3,3
Minus: Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight.
omdöme av
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8,3
Excellent flight
Plus: - on time (even earlier) - fast and convenient boarding - nice and friendly staff
omdöme av
-
10,0
Plus: On time and nice crew
omdöme av
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8,0
Plus: On time departure and arrival. Friendly service.
omdöme av
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10,0
Plus: Check in was very fast and easy, crew was very nice and helpful
omdöme av
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4,6
Delayed take off
Plus: They serve you a dandwich and water.
Minus: The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!
omdöme av
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8,6
Well treated despite low meal voucher credit
Plus: The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day.
Minus: Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference.
omdöme av
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7,6
Comfortable flight but preflight process needs imp
Plus: Crew was excellent. Aircraft comfortable. Good value fare
Minus: Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters.
omdöme av
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8,0
Plus: Very pleasant overall
omdöme av
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8,3
Overal it's a good flight
Plus: It's a very small distance flight but the crew was very nice
Minus: Don't have much choice in drink or food
omdöme av
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10,0
Plus: Service
omdöme av
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4,3
Plus: The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags.
Minus: The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either.
omdöme av
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10,0
Plus: All was great and on time
omdöme av
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8,8
Plus: Crew very friendly & helpful
omdöme av
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9,6
Plus: It was an excellent flight experience.
Minus: Improve the sandwich?
omdöme av
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9,6
Short flight to Burgas
Plus: The crew was friendly, the plane was cool.
Minus: Nothing
omdöme av
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8,6
Business triptthey
Plus: They were on time, free drink and foot no chargebo
Minus: No movie screen
omdöme av
-
10,0
Plus: On time and nice crew
omdöme av
-
10,0
Plus: Check in was very fast and easy, crew was very nice and helpful
omdöme av
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8,6
Well treated despite low meal voucher credit
Plus: The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day.
Minus: Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference.
omdöme av
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10,0
Plus: Service
omdöme av
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8,0
Minus: Too little leg room
omdöme av
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8,4
Plus: fast trip, clean plane
Minus: Was a bit different to get on a bus to take you to the actual plane
omdöme av
-
6,6
Minus: ...
omdöme av
-
8,0
Minus: There was delay of 2 hours with any notice.
omdöme av
-
8,0
Plus: They didn't cram us into the transport vehicle like sardines
Minus: We need special assistance for my wife boarding the plane and didn't get it from Airline
omdöme av
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6,8
Plus: Great polite and pleasant crew.
Minus: Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic.
omdöme av
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7,3
Overall OK
Plus: Quick flight, arrived just on time
Minus: Very small space between the rows
omdöme av
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7,6
Overall OK
Plus: Flight crew was kind and helpful, flight arrived on time
Minus: Boarding was slow, could improve onboard services
omdöme av
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7,0
Plus: Very good price and all went smoothly and on time.
Minus: Having to walk to and from the plane and use a bus (no jetways)..
omdöme av
-
7,6
Good experience on an empty plane
Plus: We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service.
Minus: Uncomfortable weared off seats and no entertainment system.
omdöme av
-
6,6
Minus: The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice
omdöme av
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8,0
Plus: The flight got me to my destination safely and on time
Minus: Security and lack of snacks/drinks on the flight
omdöme av
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8,3
Pleasantly surprised
Plus: Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again.
Minus: The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone.
omdöme av
-
8,0
Partner Companies
Plus: We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another.
omdöme av
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8,3
Excellent flight
Plus: - on time (even earlier) - fast and convenient boarding - nice and friendly staff
omdöme av
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8,0
Plus: On time departure and arrival. Friendly service.
omdöme av
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7,6
Comfortable flight but preflight process needs imp
Plus: Crew was excellent. Aircraft comfortable. Good value fare
Minus: Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters.
omdöme av
-
8,0
Plus: Very pleasant overall
omdöme av
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8,3
Overal it's a good flight
Plus: It's a very small distance flight but the crew was very nice
Minus: Don't have much choice in drink or food
omdöme av
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4,4
Minus: I wanted to note that while screaming at gate D1 the stuff was beyond horrible. Lazy to talk, a lady who was on the screaming machine kept making nasty comments, really inappropriate addressing foreigners and people who speak Bulgarian. I found it highly disturbing, border line harassing. You can’t work customer service and be such a nasty grumpy person. Everywhere in the world that attitude won’t be allowed, or sanctions must apply. The lady who was collecting money for the checked bag was extremely rude and lazy. Almost kicked me out for not paying for my checked bag online. Excuse me? Why is she there then? The flight was fine. However, the flight attendance slipped the last 2 rows with drinks. Please make sure that the people who work at Sofia airport get some kind of basic human training. Unfortunately, they do not wish to make you feel welcomed or cared for.
omdöme av
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2,0
Minus: 6 hours delay !!!!
omdöme av
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2,6
Plus: Nothing. Bulgarian Airlines is a fifth world company!
Minus: Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks
omdöme av
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6,0
Minus: Flight was two hour delayed and I missed my connection
omdöme av
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4,8
Plus: The chocolate was great!
Minus: This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min
omdöme av
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2,6
Plus: Not much.
Minus: The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class).
omdöme av
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6,0
Minus: The plane smelt
omdöme av
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5,6
Minus: I get my luggage two days later.
omdöme av
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3,3
Plus: food was ok
Minus: not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment
omdöme av
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3,3
Minus: My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food.
omdöme av
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5,0
Minus: My bag did not arrive. Was not transferred from Amsterdam.
omdöme av
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2,0
Being treated like cargo
Plus: Nothing
omdöme av
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5,2
Minus: My luggage was lost.
omdöme av
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5,2
Minus: My luggage is lost.
omdöme av
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2,0
Missed the flight and money were not returned according to the insuran
Minus: Missed the flight and company didnt returned the money according to insurance.
omdöme av
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4,0
Minus: Too small place for legs in the cabin for such a long flight. Very uncomfortable
omdöme av
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6,3
OK
Plus: The sandwich looked dry, but was actually very good.
Minus: Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved.
omdöme av
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2,0
Minus: I dident get my luggage
omdöme av
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6,0
Minus: Flight delayed with 40 minutes Very small seats
omdöme av
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5,0
Minus: Poor food no entertainment
omdöme av
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3,6
Flight delayed, seat spacing minimal
Plus: Inexpensive
Minus: Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded.
omdöme av
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3,3
Minus: Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport.
omdöme av
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4,6
Plus: Once on board we flu fast
Minus: The flight was delayed by over 2 hours and no information was given at all.
omdöme av
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5,0
Minus: Flight was delayed two and half hours and then stupid excusing.
omdöme av
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2,0
Plus: Horrible. Don't book with this ariline.
Minus: Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!
omdöme av
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6,0
Plus: Got me to my destination safely and on time
omdöme av
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2,6
12 hr delay, no updates, poor communication
Minus: No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air.
omdöme av
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5,6
The flight was late
Plus: The crew was very nice.
Minus: The check in started late, the gate was changed, the flight was late by more than an hour.
omdöme av
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4,6
Minus: Overall cleanliness of the cabin was very poor.
omdöme av
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3,3
Minus: Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight.
omdöme av
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4,6
Delayed take off
Plus: They serve you a dandwich and water.
Minus: The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!
omdöme av
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4,3
Plus: The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags.
Minus: The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either.
omdöme av
Flightstatus
Bulgaria Air ruttkarta
Populära flygrutter
Flyg
Avreseort
Resmål
sön
mån
tis
ons
tors
fre
lör
S
M
T
O
T
F
L
808
Aten
ATH
Sofia
SOF
807
Sofia
SOF
Aten
ATH
462
Amsterdam
AMS
Sofia
SOF
438
Frankfurt
FRA
Sofia
SOF
437
Sofia
SOF
Frankfurt
FRA
432
Paris
CDG
Sofia
SOF
431
Sofia
SOF
Paris
CDG
406
Bryssel
BRU
Sofia
SOF
405
Sofia
SOF
Bryssel
BRU
977
Sofia
SOF
Varna
VAR
974
Varna
VAR
Sofia
SOF
461
Sofia
SOF
Amsterdam
AMS
363
Sofia
SOF
Moskva
SVO
364
Moskva
SVO
Sofia
SOF
469
Málaga
AGP
Sofia
SOF
469
Palma de Mallorca
PMI
Málaga
AGP
469
Sofia
SOF
Palma de Mallorca
PMI
491
Sofia
SOF
Zürich
ZRH
492
Zürich
ZRH
Sofia
SOF
410
Wien
VIE
Sofia
SOF
302
Prag
PRG
Sofia
SOF
301
Sofia
SOF
Prag
PRG
450
Rom
FCO
Sofia
SOF
472
Madrid
MAD
Sofia
SOF
449
Sofia
SOF
Rom
FCO
471
Sofia
SOF
Madrid
MAD
852
London
LHR
Sofia
SOF
851
Sofia
SOF
London
LHR
572
Tel Aviv
TLV
Sofia
SOF
571
Sofia
SOF
Tel Aviv
TLV
409
Sofia
SOF
Wien
VIE
De mest populära flygplatserna för Bulgaria Air-flyg
- Sofia Intl flygplats (SOF)
- Paris Charles de Gaulle flygplats (CDG)
- Varna flygplats (VAR)
- Amsterdam Schiphol flygplats (AMS)
- Bryssel flygplats (BRU)
- Prag-Václav Havel flygplats (PRG)
- London Heathrow flygplats (LHR)
- Rom-Fiumicino flygplats (FCO)
- Frankfurt flygplats (FRA)
- Berlin-Tegel flygplats (TXL)
- Wien flygplats (VIE)
- Moskva Sjeremetevos internationella flygplats (SVO)
- Madrid Adolfo Suárez Madrid-Barajas flygplats (MAD)
- Milano-Malpensa flygplats (MXP)
- Zürichs internationella flygplats (ZRH)
Bulgaria Air kontaktinformation
- FB IATA-kod
- +359 2 402 04 00 Ring
- air.bg Besök
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