|Mest populära rutten||Miami till Panama City Tocumen Intl|
|Mest populära flygplatsen||Panama City Tocumen Intl|
Plus: On time
Minus: No entreteniemnt
Plus: Service and kindness of the crew.
Minus: No entertainment onboard
Plus: Good service. Kind personnel.
Minus: No entertainment onboard
Minus: The turbulence was really bad ! I couldn’t sleep at all !
Plus: Both of my flights were on time which i know sounds basic but all of the flights i’ve catched from SJO to X were late and this time my connection in Panama was only 1h15 and we got there earlier, so that was nice!
Minus: A bunch of seats were free and we were mostly sat all together (3 person next to each other).. With the covid situation i think it could be good to be more separate if possible
Plus: On time
Plus: Ordered boarding
Minus: Cleanliness, comfort!, less crowded
Minus: Confort, less crowded, cleaner,
Plus: On time excellent attention perfectly clean
Plus: The seat was decent
Minus: A little late for departure, still loved it
Minus: Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!
Plus: The scedule
Plus: The timer all the flight was excellent
Plus: yes good
Minus: Food and entertainment
Plus: You are so good all the time.
Minus: We understand that this time is tough because the Coronavirus, they took care of all of us, and also they were kind and friendly. Thank you so much, for everything
Plus: You were on time, that is the most important thing in a fly
Minus: You could improve your entertainment, you are not a cheap company
Plus: Staff at airport and flight crew.
Minus: Nothing. Great job.
Plus: Crew and i ohhh ver all copa experience.
Minus: Nothing. I am now a loyal Copa flier. Any of my trips to Latin America I will consider flying with Copa
Plus: Crew was great. Supportive and friendly. Plane was clean and comfortable.
Plus: The service
Plus: The crew on that flight was really good.
Minus: The boarding process, especially out of Panama
Minus: Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon.
Plus: No drink because didn’t open de bottle. No one care about it.
Minus: the seat too back
Minus: number of seat. too back
Plus: Seats were comfortable
Minus: Flight was delayed by 30 minutes for No Reason
Plus: Sears we’re comfortable
Minus: Flight was delayed by 30 minutes for no reason
Minus: Were to plug a charger, pillows, tv screens
Minus: Phone chargers, screens on the seats, pillows
Plus: That there was seltzer
Minus: The management of preparing the flight and plane so that it was ready for the trip!!
Plus: Everything has gone very well.
Minus: The food (egg) made me get a little bit sick but it wasn’t a big deal.
Minus: Very good
Plus: Yes the crew was good
Minus: For me all was ok
Plus: Crew was amazing. I was thinking of upgrading to business class but did not know how
Minus: copa is great
Plus: Yes. Was excellent.
Plus: Yes. Everything was extraordinary well.
Plus: Copa was convenient and easy. Very easy boarding process and I appreciated the day flight.
Minus: This is a business class that is equivalent to a US carrier domestic first class. Good seats, not lay flat but wide on my 737-800. The food and service emulated say American Airlines Domestic 1C as well. Everything was just good enough, and much cheaper that international business on the majors.
Plus: Good food
Minus: Departure delayed over an hour for technical problems.
Plus: The seat comfort and staff especially the captain - very engaging
Minus: WiFi on the airplane to access flight map and other services.
Plus: It was an excellent trip, but the entertainment needs to be improved.
Minus: More options on entertainment, needs variety.
Minus: Just like every other airline, small seats.
Minus: The amount of turbulence experienced was ridiculous. The landing was rough. This was the same for every flight with Copa on my round trip from SJO to MDE. This was extremely concerning.
Minus: The seats are very uncomfortable but other than that it was wonderful!
Minus: This flight didn’t appear in AeroMexico’s system. We had to get our boarding passes in Mexico city, but our original departure was from YUL.
Plus: Profesional, on time and quality service. A tremendous difference to the US Carriers. A+ based on price, service and amenities
Plus: EVERYTHING WAS OK
Minus: PERFECT FLY
Minus: Food was really bad
Plus: The flight attendant crew was really friendly and professional.
Minus: An option to stay in panama forever.
Minus: Not being delayed and staying 3 days in Panama
Plus: Amazing crew, attentive pilot
Minus: A lot of turbulence
Plus: Crew was great. Food was acceptable. Really comfortable flight.
Minus: Entertainment could have been better. Tvs per seat to wAtch movies what we want
Minus: Everything was great
Minus: It was awesome
Minus: Easy and fast acces to aircraft.
Minus: Some passengers bring two or more big carry ons and the airline should police its own rules better.