|Mest populära rutten||Lissabon-Portela till Bissau Osvaldo Vieira|
|Mest populära flygplatsen||Lissabon-Portela|
Plus: Nothing at all
Minus: Everything, Check inn to slow, boarding was a disaster, the seat was awful, not IFE, awful food, couldn’t be worse
Plus: Plane was fine.
Minus: There was not enough food on an 8-hour TA flight and the airline charged us $85(!) to check carry-on if all of our carry-ons were over 22 lbs. Neither was clearly alerted to us before buying the ticket. Normally, I pay attention to these things, this was terrible. Very unhappy.
Plus: There was no wifi or entertainment. The flight was delayed for 2 hours and no updates given. My bags never made the next connection and still looking for them with Norwegian.
Worst flight ever
Plus: To be still alive
Minus: The airplane internal pressure is off, the temperature is hot ( in the middle of the winter) no water if not asking, no food or any form of assistance ( rang the attendant signal nobody paid attention to it ) garbage left all over the place while the stewards are chit chatting for the entire flight, the landing then felt like the airplane was falling apart. Someone couldn’t find their hand on luggage and the attendants told him to go to look at the lost and found in the middle of the night in a deserted Newark airport after a 8 hours flight without offering to help him with the impossible task ..... another 4 passenger looked also distressed at the luggage delivery since they obviously couldn’t find their luggage. Never again Wamos and never again Norwegian for covering up such a bad quality service..... real con artist trick that I didn’t expect from a reputable company
Carry-on weight limit?!
Plus: It’s the only direct flight from New York to Budapest.
Minus: Mobile boarding pass didn’t work. Had to go back from security to check-in desk to get paper pass. When getting the pass the staff told us that our carry-ons (!) were overweight amd made us move things into our personal bag. The bags each weighed 20 pound were regulation size and we had no checked luggage. Flight was then delayed by two hours for no ostensible reason. The seats were incredibly tight in economy. The food was airplane food. Can’t really complain give low expectations.
Will never choose lot again
Minus: The plane was delayed 2h10mins then we had to wait for the packages for 1h30mins. Terrible airplane, no space.
Plus: I liked that we got here a little early. I was pretty hungry, kinda wish they had give a free snack
Minus: The guy at check in in Paris was a dick. Like he liked going to his job to be pessimistic about sverything
Plus: Very smooth and easy flight. Left on time and arrived a few minutes early.
Minus: There was an entertainment system onboard but it was not turned on. No one had access to any entertainment. The cabin was kept totally in the dark except for the mealtimes. I wanted to read my book but couldn’t and I had to use my phone’s light to fill out the immigration form. I found this very irritating.
Plus: Professional, polite and caring crew members.
Minus: The seats were a little bit to small. Uncomfortable if you are not skinny.
Unprofessional staff at airport
Plus: Efficient and timely once we boarded but they made us wait a long time
Minus: I didn’t like the ground crew at Newark. They were rude and unprofessional. Our flight left after midnight. Everyone wanted to sleep. They should have kept the lights dim. But they were on bright all night!
Plus: Friendly staff
Minus: Missing luggage. Please help me!!! Many valuables inside That cannot he replaced. I was bringing items for my wife who we just got married. Please help.
Minus: The plane was very old and dirty. My seat was loose so it was very rocky and difficult to sleep. No leg room at all.
Minus: I didn’t know you could make a long haul flight so uncomfortable.
Minus: Expensive luggage check. Flight delayed 1 hour. No entertainment options. Seats appeared to be broken and cramped. No service whatsoever.
Minus: I’ve flown on Norwegian before and have always had positive experiences but this time it was horrible. I was offered no drinks or food and when I asked a flight attendant if I could purchase some he said he would be right back and never came back. The tv didn’t work at all so I could order things through that.
Minus: Crew members took A LOT of storage bins for their luggage leaving limited space to passangers. With not knowing what to do crew members added to chaotic atmosphere during boarding. They were also loud. Flight was also late, again.
No space no screen no usb cheap drinks no choice
Plus: Clean bathroom
Minus: Passengers in front of us recline their sets all the way we felt compressed.screen was not working no air above us no cans for drink no USB port on the flight boarding very disorganized flights always late customs wait very long
Worst long haul flight I’ve ever taken
Plus: The crew was mediocre - seemed nice relative to the rest of the experience
Minus: Horribly old plane, with 0 leg room and the person in front of you basically reclined into your lap. Infotainment system was >20 years old and did not switch on for anyone. Was supposed to be supplemented by Wi-Fi on personal devices which also did not work for anyone. In case you may think to read as a back-up, overhead lights also didn’t work. Pretty miserable experience.
Poor business class. No priority luggage, food is not good....
Minus: No reading light, no movie, no music, no earphone.
This was supposedly Norwegian
Plus: The flight was smooth.
Minus: The man at the check in desk tried to charge me 80 Euros for checking luggage, though he made an exception once I explained that the original flight to Paris had been cancelled and we had spent $2400 on a day-of replacement ticket. Boarding was bizarre; we were bussed from the gate to the tarmac and left to wait for about 20 minutes.
Minus: Delayed, old cabin, no entertainment, no food options, inexperienced crew, 8hrs without so much as offering a bottle of water!
Minus: The 2 women at the checking -in desk said there were no priority checked baggage tags for my luggage even though my ticket was business.
Minus: Delayed flight
Minus: Boarding was delayed but there was no announcement for the reason. Just waited for 45min on the line.
Minus: It was about 14 degrees on the aircraft. We were freezing.
Minus: Everything else - the flight was canceled at the very last minute and rescheduled with another airline 7 hrs later
Plus: The crew where well dressed , polite attentive and caring. Plane was clean an on board entertainment was fantastic & kept the kids busy for a long time. We will definitely be happy to fly with them again
Minus: The Kosher meals where absolutely terrible. Gray turkey was just inedible Bread had mold on it.
Don't fly with this airline
Minus: Where do I begin? Ticket price: for the price I paid I expected service as good as on other planes I flew in the past - I didn't get it. The plane was OLD. There was no way of following flight route, we didn't know where we were and what time it was. Why? Because the plane was too old to offer it. The food was bad. Not to mention that it run out of milk!!!! Only 2 crew members spoke Polish. That wasn't a problem for me but I know that many people choose native airlines because they feel comfortable knowing that the crew speaks their language. Entertainment was poor. The movies offered were old. No games to keep kids busy, etc. Again, the plane was old. The plane wasn't clean. The only good thing about this flight was how fast the plane made it to Poland. We had an hour delay from the start yet we made it to Poland ahead of scheduled arrival.
Get more staff to help during check in!!!!
Minus: We have arrived 2 hours and 15 min before the flight time. To get to check in it took us 1.20 min!!!! There was huge line for the check in and only 3 staff members were working and helping to check in! Its summer season this plane was full!! Lot should have more crew members assisting to attract more customers to flight with them. The price of flying with LOT is higher that other flight to Europe but the service is the worst. If you want to sell more tickets and attract more customers you need to offer satisfactory service to people.
Plus: The crew was very helpful and positive, including going out of their way to put together a vegetarian meal for me when I had forgotten to order one.
Minus: We were put on a EuroAtlantic plane that had been specially chartered. It was dirty, the seats were uncomfortable, my entertainment screen didn't work, and the food was disappointing (although as I said, the crew helped me with a vegetarian meal. On most flights I find there's a vegetarian option so I usually don't worry about ordering it in advance. On this flight there wasn't, which was a mark against it, but the crew's willingness to help was a positive aspect). The cabin was also very bright even when the lights were out--some overhead lights were on and the screens were set to very high brightness, making it difficult to get any sleep (face masks were not provided). Overall it reminded me of flying in the "bad old days" before decent food and higher quality service became standard.
All good. Low expectations, no disappointments.
Plus: Well air conditioned plane. Prompt service. Timely departure and arrival.
Minus: Entertainment system has been turned off 1h20min prior to landing.
Excellent service in economy
Plus: The hosts were exceptionally attentive and accommodating.
Plus: I got a seat with nobody next to me, stewardesses and stewards were good, entertainment ok.
Minus: Only thing I didnt like was there was no room for overhead bags probably due to the fact that LOT airlines allowed people to bring more than one carry on on.
Minus: unxpierience crew
Plus: Ingenting alls
Minus: Allt, Check inn till långsam, ombordstigning var en katastrof, sätet var hemskt, inte IFE, hemsk mat, kunde inte vara värre
Plus: Planet var bra.
Minus: Det fanns inte tillräckligt med mat på en 8-timmars ta-flygning och flygbolaget debiterade oss 85$(!) att kontrollera handlovsavgiften om alla våra handlovsresor var över 22 pund. Ingen Av dem var tydligt varnad för oss innan vi köpte biljetten. Normalt sett var det så att jag var uppmärksam på detta, det var fruktansvärt. Mycket missnöjd.
Plus: Det fanns ingen wifi eller underhållning. Flygresan försenades under 2 timmar och inga uppdateringar gavs. Mina väskor gjorde aldrig nästa anslutning och letar fortfarande efter dem med norska.
Kommer aldrig att välja mycket igen
Minus: Planet försenades 2h10min då vi var tvungna att vänta på paketen i 1h30min. Hemskt flygplan, inget utrymme.
Plus: Jag gillade att vi kom fram lite tidigare. Jag var ganska hungrig, önskar att vi hade fått ett gratis snack
Minus: Killen vid incheckningen i Paris var inte trevlig. Som att han gillade att gå till jobbet och va pessimistisk om allt.
Plus: Mycket smidig och enkel flygning. Lämnade i tid och kom några minuter tidigt.
Minus: Det fanns ett underhållningssystem ombord men det var inte påslaget. Ingen hade tillgång till någon underhållning. Kabinen hölls helt i mörker förutom måltiderna. Jag ville läsa min bok men kunde inte och jag var tvungen att använda telefonens ljus för att fylla i invandringsformuläret. Jag tyckte att detta var mycket irriterande.
Plus: Professionella, artiga och omtänksamma besättningsmedlemmar.
Minus: Sätena var lite små. Obekvämt om du inte är mager.
Oprofessionell personal på flygplatsen
Plus: Effektiv och läglig när vi väl har gått ombord, men de fick oss att vänta länge
Minus: Jag tyckte inte om markbesättningen på Newark. De var oförskämda och oprofessionella. Vårt flyg lämnade efter midnatt. Alla ville sova. De borde ha hållit ljuset dämpat. Men de var på ljusa hela natten!
Plus: Vänlig personal
Minus: Borttappat bagage. Hjälp mig!!! Många värdesaker i väskan som inte kan ersättas. Jag tog med föremål för min fru och vi har precis gift oss. Hjälp.
Minus: Planet var mycket gammalt och smutsigt. Min plats var lös så det var mycket stenigt och svårt att sova. Inget benrum alls.
Minus: Jag visste inte att du kunde göra en lång flygresa så obekväm.
Minus: Dyrt att checka in bagage. Flyget försenat 1 timme. Ingen underhållning. Sätena verkade vara trasiga och trånga. Ingen service alls.
Minus: Jag har flugit på norska tidigare och har alltid haft positiva erfarenheter, men den här gången var det hemskt. Jag finnas erbjöd nrdrycker eller mat, och när jag bad en flightattendant, om jag attr kunde köpet någon som han sade honom skade finnas rätt baksida och kom aldrig baksida. tv:n fungerade inte alls, så jag kunde beställa saker genom det.
Minus: Personalen tog EN HEL DEL förvaringsfack för sitt bagage och lämnade begränsat utrymme för passagerare. Med att inte känna vad till gör bemanningmedlemmar adderade till kaotisk stämning under boarding. De var också högljudda. Flyget var också sent, igen.
Inget utrymme ingen skärm utan billiga drycker inget val
Plus: Rent badrum
Minus: Passagerare framför oss recline deras sätter hela vägen som vi kännas compressed.screen finnas arbeta inte nrluft ovan oss nrburkar för drycknrUSB-hamn på flighten som boarding mycket disorganized flighter alltid sena seder, väntar mycket långt
Värsta långdistansflyg jag någonsin har tagit
Plus: Besättningen var mediocre - verkade vara trevlig i förhållande till resten av upplevelsen
Minus: Horribly gammal hyvel, med 0 benrum och människan framme av dig reclined i stort in i din lap. Infinment-systemet var >20 år gammalt och slogs inte på för någon. Skulle kompletteras med Wi-Fi på personliga enheter som inte fungerade för någon. Om du kanske tänker läsa som en säkerhetskopia fungerade inte även takbelysningen. Ganska miserabel erfarenhet.
Dålig business class. Ingen prioritet bagage, maten är inte bra ....
Minus: Ingen läslampa, ingen film, ingen musik, inga hörlur.
Detta var förmodligen norska
Plus: Flygresan var smidig.
Minus: Mannen vid incheckningsdisken försökte debitera mig 80 euro för att kontrollera bagage, även om han gjorde ett undantag när jag förklarade att den ursprungliga flygningen till Paris hade annullerats och vi hade spenderat 2400 dollar på en ersättningsbiljett. Bordningen var bisarr; vi buserades från porten till tarmac och lämnade för att vänta i cirka 20 minuter.
Minus: Försenat, gammal stuga, ingen underhållning, inga matalternativ, oerfaren besättning, 8 timmar utan så mycket som att erbjuda en flaska vatten!
Minus: De 2 kvinnorna hos checka - i skrivbord som där sades, finnas checkade bagageetiketter för nrprioritet för my luggage, även om my biljett finnas affärsrörelse.