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Plus: Everything was great.
Minus: Well, I did not have the Ford Escort. I had the Jeep Compass and that was great.
Plus: Staff very helpful, very convenient.
Car had not been desmoked
Plus: Nice staff
Minus: Not very big for a full size. Had to drive with windows partly open for 2 days to tolerate smoke smell
Minus: counter service very slow---not impressed with Kia