Gästomdömen
Betyg totalt
7,8
Bra
Baserat på 830 omdömen
Övergripande
7,8
Gå ombord
7,7
Komfort
7,8
Besättning
8,2
Underhållning
7,7
Mat
7,6
Hoppa till huvudinnehåll
Senaste omdömena
- Alla omdömen
- Positiva
- Neutrala
- Negativa
-
5,6
Plus: airline provide sleeping accomodation
Minus: The waiting area was confusing. The boarding was not announced clearly (almost missed boarding). The shuttle sent us to the wrong plane, then took over half an hour driving around to find the right plane. The food was terrible.
omdöme av
-
2,6
poor customer service after the delay
Minus: Our flight to beijing was delayed. Hainan airline was promised to arrange the hotel after our flight landed in Beijing airport. I wait over 2 hours, by the time they told us that they couldnt arrange the hotel for us, it's already 3 hours after. Eventually，I received a 200RMB compensation to find myself a place to stay, which caused me 1300RMB at the end.
omdöme av
-
9,6
disembark took long time
Plus: landed in wrong gate because of lax long taxi after landing my seat would not stay lay back, it would sit back up over time. I had to lay back once a while.
omdöme av
-
10,0
handled cancellation very well
Plus: Our flight was delayed due to weather and we missed connecting flight. They automatically rebooked us and quickly took us to a hotel for some rest. Best cancellation handling I've ever had.
omdöme av
-
8,0
Didn't happen
Plus: Flight was canceled but didn't know it because of internet restrictions in China. Communication throughout the entire 13 hour ordeal of trying to get to Beijing and getting another flight to the United States was poor. Observation is that international flights seem much better than domestic fligbts.
Minus: Communication.
omdöme av
-
2,0
Sucks I never arrived. I am still at Bejing airport two days later
Plus: Nothing
Minus: Everything
omdöme av
-
2,0
Never got to Changcha
Plus: Never left the airport.
Minus: I am still in Bejing two days later
omdöme av
-
4,0
bad transfer
Minus: Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.
omdöme av
-
2,0
Wouldn't Give Us Our Tickets
Minus: the ticket counter would not give us our boarding passes. With a flight at 7 am and at the counter at 5 am the counter said we were too late. However, we watched as they kept giving others, the Chinese citizens, their tickets. They then walked us to the other side of the airport and left us at a China southern counter and told us to purchase all new tickets. For three hours we negotiated with them that we already had tickets. In the end, Hainan would. It grant us any. Parsing passes. We missed our flight and had to purchase new tickets through China Southern.
omdöme av
-
10,0
Plus: Very good service.Much Better than American Air ,Air Canada .KLM or Lufthansa
omdöme av
-
2,0
Never made it to flight
Minus: The domestic flight from Guangzhou to Beijing was canceled so I missed my connecting flight to Beijing. The airline was very difficult to work with and eventually they got me a flight to Boston two days later.
omdöme av
-
7,0
American visiting China
Plus: The service is a little better than average. Everything was very clean and organized. I don't speak Chinese, and there were few employees that spoke English for Hainan airlines. My departure flight to Changsha the stewardess didn't speak English at all and made communicating for drinks, food, and customs form very difficult. However, It should be understood, that the going to a foreign country you should at lease learn some basic words to ease the stress level of your trip. So the fault lies with me the customer for being a lazy and entitled. My return trip was the same, however i picked up some basic words to help me communicate better with the staff. Overall my flight with hainan airlines was significantly better than flying with any major U.S. airlines companies. The in flight meals and the free liquor plays a big part in the satisfaction of the flight
Minus: The use of personal electronics is prohibited
omdöme av
-
9,6
disembark took long time
Plus: landed in wrong gate because of lax long taxi after landing my seat would not stay lay back, it would sit back up over time. I had to lay back once a while.
omdöme av
-
10,0
handled cancellation very well
Plus: Our flight was delayed due to weather and we missed connecting flight. They automatically rebooked us and quickly took us to a hotel for some rest. Best cancellation handling I've ever had.
omdöme av
-
10,0
Plus: Very good service.Much Better than American Air ,Air Canada .KLM or Lufthansa
omdöme av
-
8,0
Didn't happen
Plus: Flight was canceled but didn't know it because of internet restrictions in China. Communication throughout the entire 13 hour ordeal of trying to get to Beijing and getting another flight to the United States was poor. Observation is that international flights seem much better than domestic fligbts.
Minus: Communication.
omdöme av
-
7,0
American visiting China
Plus: The service is a little better than average. Everything was very clean and organized. I don't speak Chinese, and there were few employees that spoke English for Hainan airlines. My departure flight to Changsha the stewardess didn't speak English at all and made communicating for drinks, food, and customs form very difficult. However, It should be understood, that the going to a foreign country you should at lease learn some basic words to ease the stress level of your trip. So the fault lies with me the customer for being a lazy and entitled. My return trip was the same, however i picked up some basic words to help me communicate better with the staff. Overall my flight with hainan airlines was significantly better than flying with any major U.S. airlines companies. The in flight meals and the free liquor plays a big part in the satisfaction of the flight
Minus: The use of personal electronics is prohibited
omdöme av
-
5,6
Plus: airline provide sleeping accomodation
Minus: The waiting area was confusing. The boarding was not announced clearly (almost missed boarding). The shuttle sent us to the wrong plane, then took over half an hour driving around to find the right plane. The food was terrible.
omdöme av
-
2,6
poor customer service after the delay
Minus: Our flight to beijing was delayed. Hainan airline was promised to arrange the hotel after our flight landed in Beijing airport. I wait over 2 hours, by the time they told us that they couldnt arrange the hotel for us, it's already 3 hours after. Eventually，I received a 200RMB compensation to find myself a place to stay, which caused me 1300RMB at the end.
omdöme av
-
2,0
Sucks I never arrived. I am still at Bejing airport two days later
Plus: Nothing
Minus: Everything
omdöme av
-
2,0
Never got to Changcha
Plus: Never left the airport.
Minus: I am still in Bejing two days later
omdöme av
-
4,0
bad transfer
Minus: Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.
omdöme av
-
2,0
Wouldn't Give Us Our Tickets
Minus: the ticket counter would not give us our boarding passes. With a flight at 7 am and at the counter at 5 am the counter said we were too late. However, we watched as they kept giving others, the Chinese citizens, their tickets. They then walked us to the other side of the airport and left us at a China southern counter and told us to purchase all new tickets. For three hours we negotiated with them that we already had tickets. In the end, Hainan would. It grant us any. Parsing passes. We missed our flight and had to purchase new tickets through China Southern.
omdöme av
-
2,0
Never made it to flight
Minus: The domestic flight from Guangzhou to Beijing was canceled so I missed my connecting flight to Beijing. The airline was very difficult to work with and eventually they got me a flight to Boston two days later.
omdöme av
Flightstatus
Hainan Airlines ruttkarta
Populära flygrutter
Flyg
Avreseort
Resmål
sö
må
ti
on
to
fr
lö
S
M
T
O
T
F
L
7823
Zhengzhou
CGO
Yinchuan
INC
7824
Zhengzhou
CGO
Sanya
SYX
7824
Yinchuan
INC
Zhengzhou
CGO
7823
Sanya
SYX
Zhengzhou
CGO
7222
Wenzhou
WNZ
Guangzhou
CAN
7697
Nanning
NNG
Haikou
HAK
7157
Peking
PEK
Nanning
NNG
7257
Shenzhen
SZX
Chongqing
CKG
7633
Changsha
CSX
Chongqing
CKG
7015
Haikou
HAK
Shenzhen
SZX
7759
Ürümqi
URC
Wuhan
WUH
7759
Wuhan
WUH
Wenzhou
WNZ
7221
Guangzhou
CAN
Wenzhou
WNZ
7336
Zhengzhou
CGO
Haikou
HAK
7634
Chongqing
CKG
Changsha
CSX
7327
Changsha
CSX
Ningbo
NGB
7335
Haikou
HAK
Zhengzhou
CGO
7789
Hohhot
HET
Shanghai
PVG
7790
Hohhot
HET
Ürümqi
URC
7328
Ningbo
NGB
Changsha
CSX
7245
Peking
PEK
Ürümqi
URC
7790
Shanghai
PVG
Hohhot
HET
7789
Ürümqi
URC
Hohhot
HET
7246
Ürümqi
URC
Peking
PEK
7760
Wenzhou
WNZ
Wuhan
WUH
7760
Wuhan
WUH
Ürümqi
URC
7172
Changsha
CSX
Dalian
DLC
7171
Changsha
CSX
Zhuhai
ZUH
7171
Dalian
DLC
Changsha
CSX
7172
Zhuhai
ZUH
Changsha
CSX
7102
Hulunbuir
HLD
Peking
PEK
7101
Peking
PEK
Hulunbuir
HLD
7856
Chengdu
CTU
Xi'an
XIY
7855
Xi'an
XIY
Chengdu
CTU
7671
Hangzhou
HGH
Changchun
CGQ
7672
Changchun
CGQ
Hangzhou
HGH
7390
Yan'an
ENY
Peking
PEK
7742
Chengdu
CTU
Shenzhen
SZX
7741
Shenzhen
SZX
Chengdu
CTU
7628
Harbin
HRB
Shijiazhuang
SJW
7628
Shijiazhuang
SJW
Haikou
HAK
7389
Peking
PEK
Yan'an
ENY
773
Guangzhou
CAN
Siem Reap
REP
7223
Haikou
HAK
Nanchang
KHN
7224
Nanchang
KHN
Haikou
HAK
7223
Nanchang
KHN
Jinan
TNA
774
Siem Reap
REP
Guangzhou
CAN
7224
Jinan
TNA
Nanchang
KHN
7720
Zhengzhou
CGO
Guangzhou
CAN
7354
Aksu
AKU
Ürümqi
URC
7869
Guangzhou
CAN
Chongqing
CKG
7661
Zhengzhou
CGO
Harbin
HRB
7869
Chongqing
CKG
Yan'an
ENY
7616
Dongying
DOY
Peking
PEK
7662
Harbin
HRB
Zhengzhou
CGO
7352
Harbin
HRB
Nanchang
KHN
7093
Harbin
HRB
Yantai
YNT
7351
Nanchang
KHN
Harbin
HRB
7352
Nanchang
KHN
Xiamen
XMN
7890
Kunming
KMG
Shenzhen
SZX
7616
Ningbo
NGB
Dongying
DOY
7187
Peking
PEK
Wuhan
WUH
7353
Shanghai
SHA
Ürümqi
URC
7188
Shehdi
SQJ
Wuhan
WUH
7889
Shenzhen
SZX
Kunming
KMG
7353
Ürümqi
URC
Aksu
AKU
7354
Ürümqi
URC
Shanghai
SHA
7188
Wuhan
WUH
Peking
PEK
7187
Wuhan
WUH
Shehdi
SQJ
7229
Xi'an
XIY
Changsha
CSX
7351
Xiamen
XMN
Nanchang
KHN
7093
Yantai
YNT
Hangzhou
HGH
7230
Changsha
CSX
Xi'an
XIY
7610
Shanghai
PVG
Peking
PEK
7068
Xuzhou
XUZ
Shenzhen
SZX
7066
Xiamen
XMN
Shenzhen
SZX
7066
Xuzhou
XUZ
Xiamen
XMN
7080
Changsha
CSX
Xiamen
XMN
7080
Lanzhou
LHW
Changsha
CSX
7296
Hefei
HFE
Taiyuan
TYN
De mest populära flygplatserna för Hainan Airlines-flyg
- Peking Capital flygplats (PEK)
- Xi'an Xianyang flygplats (XIY)
- Haikou Meilan International flygplats (HAK)
- Shenzhen flygplats (SZX)
- Guangzhou Baiyun flygplats (CAN)
- Toronto Pearson Intl flygplats (YYZ)
- Urumqi flygplats (URC)
- Shanghai Pu Dong flygplats (PVG)
- Hangzhou flygplats (HGH)
- Berlin Tegel flygplats (TXL)
- Changsha Huanghua International flygplats (CSX)
- Chongqing flygplats (CKG)
- Sanya Phoenix International flygplats (SYX)
- Los Angeles flygplats (LAX)
- Hong Kong Intl flygplats (HKG)
- Zhengzhou flygplats (CGO)
- Hohhot flygplats (HET)
- Bryssel Bruxelles-National & andra flygplatser flygplats (BRU)
- Calgary flygplats (YYC)
- Nanjing Lukou International flygplats (NKG)
- Taiyuan flygplats (TYN)
- Dalian flygplats (DLC)
- Rom Fiumicino flygplats (FCO)
- Tianjin flygplats (TSN)
- Chengdu flygplats (CTU)
- Lanzhou Arpt flygplats (LHW)
- Zhuhai Airport flygplats (ZUH)
- Xiamen Gaoqi Intl flygplats (XMN)
- Wuhan flygplats (WUH)
- Shanghai Hongqiao & andra flygplatser flygplats (SHA)
- Qingdao flygplats (TAO)
- Abu Dhabi Intl flygplats (AUH)
- Ningbo Lishe International flygplats (NGB)
- Harbin flygplats (HRB)
- Nanchang flygplats (KHN)
- Shijiazhuang Daguocun flygplats (SJW)
- Guiyang flygplats (KWE)
- Wenzhou flygplats (WNZ)
- Kunming Changshui flygplats (KMG)
- Jinan flygplats (TNA)
- Fuzhou flygplats (FOC)
- Hefei Xinqiao International flygplats (HFE)
- Vancouver Intl flygplats (YVR)
- Shenyang flygplats (SHE)
- Winnipeg flygplats (YWG)
- Edmonton flygplats (YEG)
- Seattle/Tacoma Intl flygplats (SEA)
- Ottawa flygplats (YOW)
- Taipei Taiwan Taoyuan Intl & other Airports flygplats (TPE)
- Changchun flygplats (CGQ)
- Halifax Intl flygplats (YHZ)
- Montreal Elliott Trudeau flygplats (YUL)
- Nanning flygplats (NNG)
- Boston Logan International flygplats (BOS)
- Köpenhamn Kastrup Copenhagen flygplats (CPH)
- Zürich Zurich Intl flygplats (ZRH)
- Weifang flygplats (WEF)
- Chifeng flygplats (CIF)
- München Franz Josef Strauss flygplats (MUC)
- Dallas/Fort Worth & andra flygplatser flygplats (DFW)
- Stuttgart Echterdingen flygplats (STR)
- Frankfurt flygplats (FRA)
- Köln/Bonn flygplats (CGN)
- Regina flygplats (YQR)
- Xining Caojiabao flygplats (XNN)
- New York John F. Kennedy International Airport flygplats (JFK)
- Wien Vienna International flygplats (VIE)
- Las Vegas McCarran flygplats (LAS)
- Xuzhou flygplats (XUZ)
- Chicago O'Hare International flygplats (ORD)
- Yinchuan Hedong flygplats (INC)
- Geneve-Cointrin flygplats (GVA)
- Göteborg Landvetter flygplats (GOT)
- Düsseldorf flygplats (DUS)
- Yining flygplats (YIN)
- Bangkok Suvarnabhumi & other airports flygplats (BKK)
- Yichang flygplats (YIH)
- Stockholm Arlanda flygplats (ARN)
Hainan Airlines kontaktinformation
- HU IATA-kod
- +86 898 6673 9801 Ring
- global.hnair.com Besök
Flygstatus, avbokning och info om förseningar tillhandahålls av Flightstats.com. Flightstats information kan innehålla fel och inte alltid vara korrekt. Bekräfta alltid att informationen du får här stämmer direkt med ditt flygbolag.