10.0
I’ve honestly never had a better car rental experience. Checking in was quick and easy; checking out/returning was smooth and efficient. The person who helped me with both rental and return was pleasant, courteous, and well prepared for my transaction. The car was spotless. Highly recommend using Hertz in the airport when traveling to Chatanooga.Omdöme skrivet 28 juni 2023
omdöme från![kayak]()
2.0
They were closed!! Flight was delayed. Arrived at midnight. Got to desk at 12:05 and they were gone. Left aT midnight ancco to customer service by phone. Other companies were open and waiting for their customers with reservations. Very disappointed to say the least.Omdöme skrivet 5 juni 2023
omdöme från![kayak]()
2.0
TERRIBLE! I RESERVED A MID SIZE SUV, AND HERTZ DID NOT HAVE A VEHICLE TO GIVE ME THAT FIT MY SIZE. ONLY SMALL CARS OR PICK UP TRUCKS. AND NO EFFORT BY DESK PEOPLE TO FIND A VEHICLE AT OTHER HERTZ NEARBY LOCATIONS. GRADE "F" FOR HERTZ!Omdöme skrivet 30 maj 2023
omdöme från![kayak]()
2.0
Issue 1: $230 per day for a standard car. Issue 2: Nearly $1900 billed to my card a week later because that forgot to check it in when I returned it the next day. Issue 3: Their customer service HUNG UP ON ME because I refused to accept "It's still only pending. We can't do anything about the charge until it's taken out of your account."Omdöme skrivet 4 sep. 2022
omdöme från![kayak]()
2.0
Got to rental counter at 5:30 after my flight landed and they were closed. Had to rent a car from another company. They suck!Omdöme skrivet 1 jan. 2022
omdöme från![kayak]()
2.0
Was told it would be $446 when I picked up the car. 20 min latter I received a second email saying the price was now $506 with no expiration of the price increase. When I called they couldn’t explain it or change it. Very dishonestOmdöme skrivet 27 dec. 2021
omdöme från![kayak]()
2.0
They did not have a pickup truck that I reservedOmdöme skrivet 23 dec. 2021
omdöme från![kayak]()
2.0
Hertz is the worst!!! I go out of my way to use any other rental company. Was given a car with a half tank (they gave me a hard time when I returned with 3/4 tank because I should have asked them to mark that in my record. Is it my job to do their jobs?). It also had low tire pressure that I had to fill up, the oil change light was on the whole time and the passenger seatbelt would not latch. I had sworn to stop using them and gave them one more shot, avoid Hertz at all costs. The worst company.Omdöme skrivet 15 dec. 2021
omdöme från![kayak]()
6.0
Luckily, I had printed my reservation info. The Hertz agent said there was no record of my reservation. The car was mediocre and had a very creaky driver’s side door. There was no one to check the car before leaving the lot, so we just left.Omdöme skrivet 7 dec. 2021
omdöme från![kayak]()
10.0
I was a little confused about how the mileage worked but it was also my first time renting a car so probably just me LOLOmdöme skrivet 2 nov. 2021
omdöme från![kayak]()
5.9
Won’t ever ask for the managers special again . Didn’t in my wildest dreams think I’d get a Chevy Silverado . Pay the extra and get a car .Omdöme skrivet 28 sep. 2021
omdöme från![kayak]()
10.0
Service at pickup was excellent. Representatives had good energy and were very polite and helpful. Which made my experience much better. I was having a "not so good" day and they made it so much better! Thank you.Omdöme skrivet 10 aug. 2021
omdöme från![kayak]()
