Hitta billiga flyg till USA

Minus: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Plus: "Not applicable"
Minus: "See above."

Minus: "Seats are very cramped"

Plus: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Minus: "Cramped in economy"

Plus: "The food was the best I’ve ever had in a plane"
Minus: "Sound quality for the films was awful"

Plus: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Plus: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Minus: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Minus: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Plus: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Plus: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Minus: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Plus: "the captain was great"
Minus: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Minus: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Plus: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."

Plus: "Good seats - comfortable Attentive service"
Minus: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Plus: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Minus: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."

Plus: "Nothing distinguishes itself for better or worse than usual in coach."

Plus: "Very clean"

Plus: "Comfortable, great service and food, free movies."

Plus: "Excellent boating procedure Friendly crew good service"
Minus: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Plus: "Only the crew was good"
Minus: "Ridiculous entertainment system - was impossible to watch a movie."

Plus: "Good service from attendants."
Minus: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Plus: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."

Plus: "The service , the hospitality and kindness"

Plus: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The seats have been much better"
Minus: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Plus: "service personnel were excellent. Espresso is great."
Minus: "Business class main meal was disappointing."

Plus: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Minus: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"

Plus: "Friendly crew, decent-ish food"
Minus: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."

Plus: "Crew and overall service was great. Crew was attentive and friendly."
Minus: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Plus: "Polite cabin crew. Quick check- in at JFK"
Minus: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."

Plus: "Smooth flight, friendly crew, nice food."
Minus: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Plus: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Plus: "The staff was wonderful Pleasant, quick with requests , very professional"
Minus: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Minus: "I wasn't on it so I wouldn't know."

Plus: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Minus: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Plus: "I was as comfortable as I could be"
Minus: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"

Plus: "Price and crew friendliness"
Minus: "food"

Plus: "great food staff /crew very nice"
Minus: "snacks more tv entertanment"

Plus: "Nothing."
Minus: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."

Minus: "Seat problem."

Plus: "In time Nice service Delicious Meals Great Movies"
Minus: "No priority for boarding with Children No internet on Board"

Plus: "Food was great."
Minus: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Plus: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Minus: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Plus: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Minus: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."

Minus: "not enough leg room"

Plus: "Pleasant flight attendants, great landing, on time, good entertainment selection, very nice and smooth flight"
Minus: "Food"

Minus: "They didn't help me with weelqear i have to walk"

Plus: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Minus: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."

Minus: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."

Plus: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Minus: "The seat was a little lumpy. More leg room would always be appreciated."

Plus: "Fräscht plan, mycket bra personal, god mat, information på rätt nivå"
Minus: "Lite för trångt i ekononomiklass för långflyg om man är lång"

Minus: "Food"

Minus: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Plus: "Entertainment and helpful staff"
Minus: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Minus: "Squishy space and very late flight unfortunately"

Plus: "Most of it was of a reasonable standard."
Minus: "Plane was full"

Plus: "Karl was amazing! So helpful and sweet!"
Minus: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Plus: "Comfortable seat. Great crew!"

Plus: "Amazing and helpful crew. Great seat."

Plus: "The crew where awesome and catered to every need and requirement."
Minus: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Plus: "Comfy, nice crew, attentive."
Minus: "Nowt"

Plus: "Excellent service!"

Plus: "The crew was maybe average, that was still the best point."
Minus: "Extremely tight space. The food was almost inedible. Awful."

Minus: "Nyare plan, 31år är lite gamnalt"

Minus: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Plus: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Minus: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Plus: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Minus: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Plus: "Limited numbers in the top deck, silence, service and deplaning first."
Minus: "Food has to much of an asian slant."

Plus: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Minus: "Lack of importance shown to safety of young children."

Plus: "Everything except the food"
Minus: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Plus: "A smoothtrip run by great staff."
Minus: "Thé food was rather stodgy overall."

Minus: "Missed connection to SFO"

Minus: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Plus: "Top glass airline"
Minus: "I lake food and good service crew"

Minus: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Plus: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Plus: "Staff on this flight were excellent"

Plus: "The cabin crew were excellent!"
Minus: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Minus: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Plus: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Minus: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Plus: "Crew were great. EconomyX is a wonderful seating set up"
Minus: "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Plus: "Crew very friendly"
Minus: "Seats and legroom poor if you’re six feet tall"

Plus: "Food and entertainment was excellent"
Minus: "Staff seemed a bit stressed and busy but very efficient"

Plus: "Overall comfortable journey"
Minus: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Plus: "I had a comfortable flight to Tobago. Staff was quite friendly and helpful"

Plus: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Plus: "Nothing"
Minus: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Minus: "Everything about my experience was HORRIBLE."

Minus: "Too much food - not enough time to sleep in comfort!"

Plus: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Minus: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Plus: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Minus: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Plus: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Minus: "Could do with more legroom. Food not the greatest"

Plus: "Not flown with Delta in many years and impressed by the aircraft (A320), crew and customer service"
Minus: "Check-in was a bit of a hassle as kiosk would not accept our details but agent was able to resolve the problem"

Plus: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Plus: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Minus: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Plus: "Getting to Barbados from Manchester airport is convenient"
Minus: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Plus: "Food was great, plenty of it also"
Minus: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Plus: "Genuinely pleasant cabin crew, good service, good food."
Minus: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."

Minus: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Plus: "Leg room in comfort +"
Minus: "Removal of food trays could be done sooner"

Plus: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Minus: "Be on time , delayed for an hour"

Minus: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Plus: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Minus: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Minus: "Best option across the pond, amazing upgrade prices"

Plus: "The crew was great!"
Minus: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Plus: "good flight, inflight menu and movie library"
Minus: "rude bag drop off kiosk"

Plus: "extra legroom of comfort plus zone"
Minus: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Minus: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Plus: "Delta does an overall nice job."
Minus: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Minus: "Departure delayed by 1hr30"

Minus: "No issues at all"

Minus: "I fly regular this was an excellent flight"

Plus: "The crew was amazing"

Plus: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Minus: "Delta One is a bit jaded on this flight."

Plus: "The crew were good."
Minus: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Minus: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Plus: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Minus: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Minus: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Plus: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Minus: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Plus: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Minus: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Plus: "Flight was early into New Orleans"
Minus: "Flight had a lot of turbulence"

Plus: "Food was decent and crew were nice enough"
Minus: "Seat space was small and cramped. Entertainment was poor unfortunately"

Plus: "On time"
Minus: "Seats did not recline"

Minus: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Minus: "I couldn’t sleep in a chair... wish I could"

Plus: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Minus: "See above."

Plus: "I was surprised by the amount of snacks and drinks on such a short flight."

Plus: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Minus: "The landing was pretty tough and we took off almost a half hour late."

Plus: "Excellent"

Plus: "Food was unexpectedly good."
Minus: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Minus: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Minus: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Plus: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Minus: "Crew attaitude is not really pleasant with passengers"

Plus: "Cheese plate"
Minus: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Minus: "Plane was late numerous times. Boarding was painful"

Plus: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Minus: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Minus: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Minus: "3 hours delay"

Plus: "Food and entertainment was good"
Minus: "The bathroom I used was disgusting."

Plus: "Movies"
Minus: "Everything else"

Plus: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Minus: "Flight delayed, almost missed international connections"

Plus: "Waiting in the departure lounce was ok"
Minus: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."

Plus: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Minus: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Plus: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Minus: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Minus: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Minus: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Plus: "Helpful crew Good food"
Minus: "Our luggage came back damaged and open !"

Plus: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Minus: "No WiFi despite paying. No Kosher food despite ordering."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Flight departed on time. Crew were friendly and efficient"
Minus: "Boarding seem to be chaotic, no boarding by group or seat number."

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "As previously stated hated having to go through security again"
Minus: "Chocolate"

Plus: "On time, efficient."
Minus: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Plus: "Nothing much to say. The crew was polite, kind and professional."
Minus: "nothing."

Plus: "The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased."
Minus: "Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have."

Plus: "Service"
Minus: "Delay for both leg trip."

Plus: "Free drinks"
Minus: "Plane land on time"

Plus: "Lufthansa should keep up the standard."
Minus: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Plus: "Everything was good."
Minus: "No major complaints."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Minus: "The plane was delayed"

Plus: "snacks and entertainment"

Minus: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"

Plus: "Lufthansa take great care of their passengers, always"
Minus: "Poor gliding in and rough landing"

Plus: "Evrything"
Minus: "Nothing"

Minus: "1hr 20 minutes late"

Plus: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Minus: "I think the process was too long in Lagos, but in London it was smooth."

Plus: "Very nice crew"
Minus: "Legroom"

Plus: "All"
Minus: "Nothing"

Plus: "coffee"
Minus: "boarding was chaotic"

Minus: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Plus: "Crew and service was amazing"
Minus: "No entertainment food Horrible"

Plus: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Minus: "Nothing"

Minus: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Plus: "See above"

Minus: "Flight delay due to connecting flight"

Plus: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Minus: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Plus: "The plane was very good , the hospitality was very good b"
Minus: "Every thing in Lufthansa was horrible"

Plus: "Great service, comfy plane, smooth ride."

Plus: "Luthansa flight was very good. On time, and best quality"

Plus: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Minus: "They were vague about the security procedures. Minimal entertainment."

Plus: "The flight itself was on time, the food was basic, just like drink."
Minus: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."

Plus: "Friendly staff amazing boarding experience"
Minus: "No vegetarian options for food"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Plus: "The crew was a lot nicer and more proactive than on Air China before hand"

Minus: "2 hours delay on a 1 hour flight."

Plus: "The boarding process was very fast and smooth"
Minus: "The seating space is very tight, more space is needed specially for tall people."

Plus: "Everything went according as planned. No problem at all."
Minus: "There is nothing I didn’t like."

Plus: "The short transist time in Frankfurt"

Plus: "Seats on PE were comfortable, on time, clean flight."
Minus: "The worst crew possible, absolutely no concept of customer service, Last flight on lufthansa....so no more complaints Customers needs training on how to use the LOO."

Minus: "Refusal to board as our flight was a few minutes landing"

Plus: "Perfect"
Minus: "More food"

Minus: "Boarding tool a long time and late take off"

Plus: "Overall Austrian was fine. Smaller plane and people were professional."
Minus: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Minus: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Minus: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Plus: "On time & clean"
Minus: "Can’t really say"

Plus: "Why the 3 hours delay?"
Minus: "Be on time"

Plus: "The flight attendants were quite personable and engaged."

Plus: "Noting outstanding."
Minus: "Seat comfort."

Minus: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Minus: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plus: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minus: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plus: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Minus: "flight was delayed, 2nd Austtian flight delayed in the same day"

Minus: "Äta en muffins"

Plus: "thebflight wqs smooth and on time"
Minus: "snack they gave something sweet at 07:00 AM"

Plus: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Plus: "Very comfortable journey, leaving on time, arriving on time"

Plus: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Minus: "Poor selection of films on the entertainment system."

Plus: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Plus: "Amazing"
Minus: "Nothing"

Plus: "Comfortable seat."
Minus: "Quality of red wine"

Plus: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Minus: "It would be wonderful to have all seats the same as first class for a long distance flight."

Plus: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Minus: "Seat wasn't the best, quite hard on the middle back."

Plus: "Lost my luggage"
Minus: "Not loosing my suitcase!"

Plus: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Minus: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Minus: "Seat !!"

Minus: "One hour late for take off..."

Plus: "Nothing at all."
Minus: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Plus: "Nothing. See below."
Minus: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Plus: "I get Airpoints with the flight, crew were lovely."
Minus: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Minus: "They overbooked the flight which delayed boarding but the flight was on time."

Plus: "It was a high quality service hands down."
Minus: "The available entertainment choices were a little limited."

Plus: "Almost every thing was very good"
Minus: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Plus: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Plus: "Everything was good"
Minus: "Red uniforms are ok but red tights awful"

Plus: "The flight attendants worked very hard Patient and courteous."
Minus: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Plus: "On time"
Minus: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Minus: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Minus: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Plus: "Crew were amazing"
Minus: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Plus: "Staff were always courteous."

Plus: "Timing flight people working very nice and hospitality"
Minus: "Na"

Plus: "Friendly staff, on time flight. Nice refreshments"

Minus: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Minus: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Plus: "It was a very safe trip"
Minus: "Small space in Economy class"

Minus: "arogant staff, flight canceled, great difficulties to claim my money back"

Plus: "Great flight. Was long but made nice by staff/crew and entertainment options."

Plus: "smooth flight, friendly crew"