Flyg till USA

Plus: Inflight services

Minus: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Plus: Place was clean; crew was nice and attentive

Minus: Seats are small and uncomfortable for long haul flights

Plus: Comfortable

Plus: Arrived early, nice bus. Class lounges

Minus: Friendly flight attendants, more comfort . Better food. Faster service

Minus: A better breakfast...

Plus: A350, very comfortable and quiet. Good crew and pleasant flight

Minus: cabin temperature was a bit too high through the night.

Plus: Everything was nice.

Minus: Nothing to complain about.

Minus: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plus: Fast boarding

Minus: Slow in refuelling, got us delayed for 40-

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: KLM are our airline of choice. A great full-service carrier with impecable standards.

Minus: Nothing

Plus: Comfort

Minus: Wifi on klm

Plus: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Minus: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Minus: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plus: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Minus: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Plus: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Minus: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Plus: the seating was very uncomfortable i barely had any leg room

Minus: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Plus: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Minus: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plus: The crew was amazing. The food was good

Plus: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Minus: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Minus: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Minus: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Plus: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.

Minus: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.

Plus: Crew.. single person was okay. Overall company operation plus late flight was poor

Minus: Luggage handling could be better. Flight on schedule will be good.

Plus: Crewwere polite and competent. Seats felt a little cramped.

Plus: Captain was trying to uplift passengers spirits

Minus: Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr

Plus: Crew!

Minus: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.

Plus: nothing

Minus: everything

Plus: The crew were gracious and attentive to keeping us hydrated in Economy.

Minus: The seats were uncomfortable on this full flight, the food was average.

Minus: Enternteiment and seats

Plus: everything was fine. uneventful

Minus: food

Plus: My air hostess was very friendly and kind

Minus: Food for vegetarians

Minus: This has been the most convenient way I’ve ever traveled.

Plus: Crew were polite

Plus: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Minus: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Plus: Very polite and helpful crew. Nice selection of movies in-flight

Minus: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Plus: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Minus: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Plus: Lufthansa is a great airline.

Minus: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Minus: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Plus: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Plus: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Minus: The tv news on BBC was 1 week old.

Plus: The crew and the food

Minus: The entertaiment selection. Should get better movie, TV and news selection

Plus: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Minus: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plus: A350, very comfortable and quiet. Good crew and pleasant flight

Minus: cabin temperature was a bit too high through the night.

Plus: Crew great.

Minus: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plus: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Minus: I flew economy and all was good and appropriate to the level.

Minus: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plus: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Minus: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Plus: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Minus: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Plus: The crew tried to be helpful but were equally frustrated with the ground crew.

Minus: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plus: Staff were professional and polite.

Minus: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Minus: Boarding was crazy. Could not everyone in the gate area.

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Plus: The crew was professional & friendly

Minus: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plus: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Minus: I flew economy and all was good and appropriate to the level.

Plus: The socks offered in business were comfortable and nice looking. The red wine was good.

Minus: The food was just average and the seat not too comfortable

Minus: When its rain we shouldn’t walk to the air plain

Plus: Captain was trying to uplift passengers spirits

Minus: Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr

Plus: Very comfy seats.

Plus: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Minus: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Plus: everything was fine. uneventful

Minus: Food

Plus: The time and the route and seat pitch.

Minus: Food and crew.

Plus: Crew wonderful.N

Minus: None for now.

Plus: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Minus: The tv news on BBC was 1 week old.

Plus: quick entry - but it was not a full flight!

Plus: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Minus: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Plus: Crew great.

Minus: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plus: meal

Plus: the seating was very uncomfortable i barely had any leg room

Minus: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Plus: Easy boarding process

Minus: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Plus: Nothing!

Minus: Racists bastards!

Plus: The crew was amazing

Minus: The WiFi

Minus: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Plus: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Minus: Don’t sell an unrealistic connection time

Plus: comfortable seats, quick flight

Minus: in-seat entertainment and a full salami sandwich instead of half for snack

Plus: amazing and great customer service

Plus: Seats very comfortable

Minus: Nothing