Resenärsomdömen
Betyg totalt
7,4
Bra
Baserat på 217 omdömen
Övergripande
7,5
Gå ombord
7,6
Comfort
7,3
Besättning
8,0
Underhållning
6,8
Mat
7,1
Hitta billiga flyg med Kulula
Tur & retur
Ekonomi
Senaste omdömen
- Alla omdömen
- Positiva
- Neutrala
- Negativa
-
8,5
Minus: Delay in collecting baggage. Probably due to different parking bay further away
omdöme av
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8,0
Minus: Baggage control very bad. Waited an hour for the carousel to deliver the bag
omdöme av
-
8,0
Minus: Baggage control very bad. Waited an hour for the carousel to deliver the bag
omdöme av
-
5,0
Minus: Proper communication and oversight of the boarding process. Tell us to stand in 2 queues a third one develops and we need to sort out unhappiness. Almost like the taxis! And as usual departed late
omdöme av
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8,3
Plus: Crew helpful. Reasonable amount of leg room
Minus: Good value for money
omdöme av
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7,6
Plus: Easy to check in - yummy sandwich and friendly crew
Minus: Comfort - paid food by card only available
omdöme av
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8,0
Minus: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?
omdöme av
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9,0
Plus: Excellent assistance
Minus: Nothing
omdöme av
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4,0
Minus: No window at seat row 11, no warning about this at check-in
omdöme av
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2,0
Minus: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!
omdöme av
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3,0
Plus: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.
Minus: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.
omdöme av
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6,0
Checking in
Plus: The airport staff went to great length to try and assist me but couldn't due to things not in their control.
Minus: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.
omdöme av
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8,0
Plus: Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on
Minus: Budget travel - so no food, entertainment or the like
omdöme av
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2,6
Minus: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.
omdöme av
-
10,0
Plus: Hospitality
Minus: All is awesome
omdöme av
-
6,0
Plus: Cost and quickness.
Minus: Tiny cramped plane.
omdöme av
-
4,5
Plus: Cost, speed of boarding and un-boarding.
Minus: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.
omdöme av
-
10,0
Plus: The frenlynes
omdöme av
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3,6
Minus: Delayed with no communication from the airline
omdöme av
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8,0
Straight forward and predictable flight
Plus: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.
omdöme av
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8,3
Back in ZA
Plus: Hot meal a pleasant surprise.
Minus: One hour delay. One piece of baggage lost, which arrived the next day.
omdöme av
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4,0
Baggage stolen again
Plus: Relatively quick boarding procedures
Minus: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.
omdöme av
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8,3
Bad legspace, good overall
Minus: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.
omdöme av
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6,3
Plus: Quick boarding
Minus: Crying babies
omdöme av
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9,6
Plus: The staff were fantastic, as usual.
Minus: no complaints
omdöme av
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7,3
Plus: Lots of leg room
Minus: No complementary food
omdöme av
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2,3
Delayed at our expense
Plus: Color green is nice.
Minus: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.
omdöme av
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5,3
Same old
Plus: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.
Minus: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.
omdöme av
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6,6
Comfortable flight on time
Plus: Boarded on time and for a very full flight without a hitch
Minus: No complaints
omdöme av
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2,6
Late, missed connection and Very POOR customer servive
Minus: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!
omdöme av
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8,4
Great value
Plus: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.
Minus: I couldn't get miles on my American Airlines program, even though they're a partner airline.
omdöme av
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4,0
Plus: Caring and courteous crew.
Minus: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!
omdöme av
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3,6
No proper communication.
Plus: Once the boarding started, it was efficient, and the crew were friendly.
Minus: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.
omdöme av
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8,0
On time
Plus: Almost only flight of the day on time.
omdöme av
-
8,0
On time two flights in a row
Plus: They can actually be on time. The best way of winning me over. Do as you say.
omdöme av
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5,0
Plus: Friendly helpful staff
Minus: Being delayed by 5 hours with a baby is not my idea of fun...
omdöme av
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2,0
Minus: Always delayed. Again 2 hours. No communication from Kulula
omdöme av
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2,0
Minus: Pathetic. 2 hour delay
omdöme av
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8,0
Plus: Made a plan to have a BA plane ready iso of us having to be delayed. Well done
Minus: Why not have the ladders ready when we arrive from Cape Town?
omdöme av
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7,3
Always late
Minus: Late as usual albeit due to weather conditions!
omdöme av
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2,0
Bad experiment not BA standerch
Minus: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.
omdöme av
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8,0
Food
Minus: Except for nuts and regular drinks no food was available that was complimentary.
omdöme av
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7,6
Plus: Drink Service and lunch
Minus: No air!
omdöme av
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2,6
Minus: It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again .
omdöme av
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4,0
Minus: Flight was extremely late. Food was pretty mediocre.
omdöme av
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3,6
Minus: Delayed as usual. 1 week. 3 flights. 3 delayed!
omdöme av
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3,6
delayed as usual
Minus: knew 24 hours in advance and still no resolve
omdöme av
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6,3
Plus: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.
omdöme av
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10,0
Plus: excellent service
Minus: nothing
omdöme av
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2,0
Plus: nothing
Minus: nothing
omdöme av
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3,3
Plus: nothing
Minus: nothing
omdöme av
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6,0
Plus: Short and sweet
Minus: Too short of a flight.
omdöme av
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10,0
Great short ride to Durban
Plus: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.
omdöme av
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8,0
Flight on time
Plus: On time. At long last
omdöme av
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2,0
Kulula lies
Plus: Flight itself was not bad
Minus: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!
omdöme av
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10,0
kulula is for us!
Plus: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in
Minus: Zero,
omdöme av
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7,6
Minus: Shuttle to plane stood stationary for 15mins.
omdöme av
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10,0
Plus: Easy check in
omdöme av
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2,0
Bad communication and even worse customer service
Minus: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move
omdöme av
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6,0
Minus: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
omdöme av
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8,5
Minus: Delay in collecting baggage. Probably due to different parking bay further away
omdöme av
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9,0
Plus: Excellent assistance
Minus: Nothing
omdöme av
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10,0
Plus: Hospitality
Minus: All is awesome
omdöme av
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10,0
Plus: The frenlynes
omdöme av
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9,6
Plus: The staff were fantastic, as usual.
Minus: no complaints
omdöme av
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10,0
Plus: excellent service
Minus: nothing
omdöme av
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10,0
Great short ride to Durban
Plus: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.
omdöme av
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10,0
kulula is for us!
Plus: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in
Minus: Zero,
omdöme av
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10,0
Plus: Easy check in
omdöme av
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8,0
Minus: Baggage control very bad. Waited an hour for the carousel to deliver the bag
omdöme av
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8,0
Minus: Baggage control very bad. Waited an hour for the carousel to deliver the bag
omdöme av
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8,3
Plus: Crew helpful. Reasonable amount of leg room
Minus: Good value for money
omdöme av
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7,6
Plus: Easy to check in - yummy sandwich and friendly crew
Minus: Comfort - paid food by card only available
omdöme av
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8,0
Minus: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?
omdöme av
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8,0
Plus: Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on
Minus: Budget travel - so no food, entertainment or the like
omdöme av
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8,0
Straight forward and predictable flight
Plus: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.
omdöme av
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8,3
Back in ZA
Plus: Hot meal a pleasant surprise.
Minus: One hour delay. One piece of baggage lost, which arrived the next day.
omdöme av
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8,3
Bad legspace, good overall
Minus: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.
omdöme av
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7,3
Plus: Lots of leg room
Minus: No complementary food
omdöme av
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6,6
Comfortable flight on time
Plus: Boarded on time and for a very full flight without a hitch
Minus: No complaints
omdöme av
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8,4
Great value
Plus: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.
Minus: I couldn't get miles on my American Airlines program, even though they're a partner airline.
omdöme av
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8,0
On time
Plus: Almost only flight of the day on time.
omdöme av
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8,0
On time two flights in a row
Plus: They can actually be on time. The best way of winning me over. Do as you say.
omdöme av
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8,0
Plus: Made a plan to have a BA plane ready iso of us having to be delayed. Well done
Minus: Why not have the ladders ready when we arrive from Cape Town?
omdöme av
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7,3
Always late
Minus: Late as usual albeit due to weather conditions!
omdöme av
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8,0
Food
Minus: Except for nuts and regular drinks no food was available that was complimentary.
omdöme av
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7,6
Plus: Drink Service and lunch
Minus: No air!
omdöme av
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8,0
Flight on time
Plus: On time. At long last
omdöme av
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7,6
Minus: Shuttle to plane stood stationary for 15mins.
omdöme av
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5,0
Minus: Proper communication and oversight of the boarding process. Tell us to stand in 2 queues a third one develops and we need to sort out unhappiness. Almost like the taxis! And as usual departed late
omdöme av
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4,0
Minus: No window at seat row 11, no warning about this at check-in
omdöme av
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2,0
Minus: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!
omdöme av
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3,0
Plus: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.
Minus: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.
omdöme av
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6,0
Checking in
Plus: The airport staff went to great length to try and assist me but couldn't due to things not in their control.
Minus: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.
omdöme av
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2,6
Minus: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.
omdöme av
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6,0
Plus: Cost and quickness.
Minus: Tiny cramped plane.
omdöme av
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4,5
Plus: Cost, speed of boarding and un-boarding.
Minus: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.
omdöme av
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3,6
Minus: Delayed with no communication from the airline
omdöme av
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4,0
Baggage stolen again
Plus: Relatively quick boarding procedures
Minus: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.
omdöme av
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6,3
Plus: Quick boarding
Minus: Crying babies
omdöme av
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2,3
Delayed at our expense
Plus: Color green is nice.
Minus: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.
omdöme av
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5,3
Same old
Plus: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.
Minus: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.
omdöme av
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2,6
Late, missed connection and Very POOR customer servive
Minus: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!
omdöme av
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4,0
Plus: Caring and courteous crew.
Minus: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!
omdöme av
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3,6
No proper communication.
Plus: Once the boarding started, it was efficient, and the crew were friendly.
Minus: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.
omdöme av
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5,0
Plus: Friendly helpful staff
Minus: Being delayed by 5 hours with a baby is not my idea of fun...
omdöme av
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2,0
Minus: Always delayed. Again 2 hours. No communication from Kulula
omdöme av
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2,0
Minus: Pathetic. 2 hour delay
omdöme av
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2,0
Bad experiment not BA standerch
Minus: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.
omdöme av
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2,6
Minus: It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again .
omdöme av
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4,0
Minus: Flight was extremely late. Food was pretty mediocre.
omdöme av
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3,6
Minus: Delayed as usual. 1 week. 3 flights. 3 delayed!
omdöme av
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3,6
delayed as usual
Minus: knew 24 hours in advance and still no resolve
omdöme av
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6,3
Plus: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.
omdöme av
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2,0
Plus: nothing
Minus: nothing
omdöme av
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3,3
Plus: nothing
Minus: nothing
omdöme av
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6,0
Plus: Short and sweet
Minus: Too short of a flight.
omdöme av
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2,0
Kulula lies
Plus: Flight itself was not bad
Minus: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!
omdöme av
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2,0
Bad communication and even worse customer service
Minus: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move
omdöme av
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6,0
Minus: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
omdöme av
Flightstatus
Kulula ruttkarta
Populära flygrutter
Flyg
Avreseort
Resmål
sön
mån
tis
ons
tors
fre
lör
S
M
T
O
T
F
L
494
Kapstaden
CPT
Johannesburg
HLA
506
Durban
DUR
Johannesburg
HLA
457
Johannesburg
HLA
Kapstaden
CPT
515
Johannesburg
HLA
Durban
DUR
106
Kapstaden
CPT
Johannesburg
JNB
109
Johannesburg
JNB
Kapstaden
CPT
602
Durban
DUR
Johannesburg
JNB
902
George
GRJ
Johannesburg
JNB
901
Johannesburg
JNB
George
GRJ
633
Johannesburg
JNB
Durban
DUR
703
Kapstaden
CPT
Durban
DUR
704
Durban
DUR
Kapstaden
CPT
803
Johannesburg
JNB
East London
ELS
804
East London
ELS
Johannesburg
JNB
De mest populära flygplatserna för Kulula-flyg
Kulula kontaktinformation
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- kulula.com Besök
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