Gästomdömen
Betyg totalt
7,2
Bra
Baserat på 298 omdömen
Övergripande
7,3
Gå ombord
7,4
Komfort
7,3
Besättning
7,7
Underhållning
7,0
Mat
6,8
Hoppa till huvudinnehåll
Senaste omdömena
- Alla omdömen
- Positiva
- Neutrala
- Negativa
-
7,0
Minus: There were no snacks
omdöme av
-
8,4
Bright Spots/Room for improvement
Plus: The crews are amazing. Bilingual, accommodating of passengers needs, polite, professional. We cannot say enough about the crew. And hot meal with real silverware - wow - and the food was palatable. When our flight was delayed and we had to be rescheduled, a LATAM employee was waiting at the gate for us with new boarding passes and walked us through immigration into Peru for our connecting flight.
Minus: LATAM has an optimistic future, but they need to depart and land on time. We were on four flights. None departed on time Their in flight crews have to contend with drama laden passenger situations (I guess we just drag them off the plane here in the US) and they do so with aplomb, but this causes delays. Our luggage was lost as a result of our delay in Santiago. We missed our connecting flight and had to be re-routed. They found it two days later and it was overnighted to us.
omdöme av
-
8,4
Plus: When we arrived in Miami, Lydia at LATAM's lost baggage office was very patient and did extensive research looking for our bags. She was professional and courteous and put up with two very unhappy travelers who were probably not very nice to her.
Minus: Our initial contact at baggage told us we had to file a paper claim with LATAM. He was at baggage. This was not very helpful and we had to go up to the LATAM ticket desk to find out where the baggage claim office was. Conversely, at the ticket desk, one of the customer service reps walked us down to the lost baggage office personally, instead of just providing directions.
omdöme av
-
10,0
Plus: Flight attendants wonderful very accommodating and big smiles. Check in staff also wonderful.
Minus: Nothing
omdöme av
-
4,0
Total desorganization
Plus: Route
Minus: Always problems with times Bad food on the plane Little space Old planes (ROS-LIM) Cost for change seats of the same class
omdöme av
-
2,0
Minus: I will never use you again
omdöme av
-
7,3
Uneventful and on time - priceless
Plus: Trip was on time. Everything worked out great. Nice, clean plane.
Minus: All snacks and drinks cost extra; nothing included.
omdöme av
-
10,0
Flight was on time. Boarding was smooth. Helpful staff.
Minus: In a flight of 1hour 30 minutes, they should at least offer a glass of water.
omdöme av
-
4,3
Old coaches, no WiFi
Plus: The food was ok
Minus: Two things: - The coach was not comfortable, there are other planes with better infrastructure - There was not WiFi, there are other Airlines which offer the service, obviusly charging a fee for it.
omdöme av
-
10,0
Plus: I had to change my flight due to circumstances beyond my control. The customer service agents at the Lima airport were fantastic. They have turned me into a loyal customer of LATAM.
omdöme av
-
10,0
On Time and Efficient
Plus: The flight was on time and the boarding process smooth. Staff helpful.
omdöme av
-
9,0
Minus: Needed to know to download the movie application before flying.
omdöme av
-
10,0
Plus: Flight attendants wonderful very accommodating and big smiles. Check in staff also wonderful.
Minus: Nothing
omdöme av
-
10,0
Flight was on time. Boarding was smooth. Helpful staff.
Minus: In a flight of 1hour 30 minutes, they should at least offer a glass of water.
omdöme av
-
10,0
Plus: I had to change my flight due to circumstances beyond my control. The customer service agents at the Lima airport were fantastic. They have turned me into a loyal customer of LATAM.
omdöme av
-
10,0
On Time and Efficient
Plus: The flight was on time and the boarding process smooth. Staff helpful.
omdöme av
-
9,0
Minus: Needed to know to download the movie application before flying.
omdöme av
-
7,0
Minus: There were no snacks
omdöme av
-
8,4
Bright Spots/Room for improvement
Plus: The crews are amazing. Bilingual, accommodating of passengers needs, polite, professional. We cannot say enough about the crew. And hot meal with real silverware - wow - and the food was palatable. When our flight was delayed and we had to be rescheduled, a LATAM employee was waiting at the gate for us with new boarding passes and walked us through immigration into Peru for our connecting flight.
Minus: LATAM has an optimistic future, but they need to depart and land on time. We were on four flights. None departed on time Their in flight crews have to contend with drama laden passenger situations (I guess we just drag them off the plane here in the US) and they do so with aplomb, but this causes delays. Our luggage was lost as a result of our delay in Santiago. We missed our connecting flight and had to be re-routed. They found it two days later and it was overnighted to us.
omdöme av
-
8,4
Plus: When we arrived in Miami, Lydia at LATAM's lost baggage office was very patient and did extensive research looking for our bags. She was professional and courteous and put up with two very unhappy travelers who were probably not very nice to her.
Minus: Our initial contact at baggage told us we had to file a paper claim with LATAM. He was at baggage. This was not very helpful and we had to go up to the LATAM ticket desk to find out where the baggage claim office was. Conversely, at the ticket desk, one of the customer service reps walked us down to the lost baggage office personally, instead of just providing directions.
omdöme av
-
7,3
Uneventful and on time - priceless
Plus: Trip was on time. Everything worked out great. Nice, clean plane.
Minus: All snacks and drinks cost extra; nothing included.
omdöme av
-
4,0
Total desorganization
Plus: Route
Minus: Always problems with times Bad food on the plane Little space Old planes (ROS-LIM) Cost for change seats of the same class
omdöme av
-
2,0
Minus: I will never use you again
omdöme av
-
4,3
Old coaches, no WiFi
Plus: The food was ok
Minus: Two things: - The coach was not comfortable, there are other planes with better infrastructure - There was not WiFi, there are other Airlines which offer the service, obviusly charging a fee for it.
omdöme av
Flightstatus
LATAM Airlines ruttkarta
De mest populära flygplatserna för LATAM Airlines-flyg
LATAM Airlines kontaktinformation
- LU IATA-kod
- 44 800 9776100 Ring
- latam.com Besök
Flygstatus, avbokning och info om förseningar tillhandahålls av Flightstats.com. Flightstats information kan innehålla fel och inte alltid vara korrekt. Bekräfta alltid att informationen du får här stämmer direkt med ditt flygbolag.