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No balloon And if you bring a cake, you have to pay 2.50 per person to eat the cake you brought They kept bring drinks we didn't order My friends couldn't be sitting first they wanted to surprise me, they had to wait outside the restaurant The food was good but very disappointed over all
Liked the location on the AC boardwalk. Knew it would be worth the cost Spacious rooms, clean, decor food
Variety of activities and events, also plenty of restaurants that are themed around different ethnic groups. When I get to my room, it is handicapped designed. Windows so dirty I can't see out of. Nothing to control the climate of room. Water was scalding hot and no cold at all. The next day I was able to get another room.
We stayed at Havana tower For 4 days with two queen bed, coffee maker, and a small refridge. New and clean room. We only wished there is a bathtub in the bathroom and a microwave oven in room. We wish there is a bathtub in the bathroom.
Found one in our bed. Confirmed by security. Management gave us the runaround -- had to call three times to get someone with authority up to our room. Disgusting. Poorly handled.
Terrible room in west tower, bathroom wouldn't lock, toilet didn't work all the time, and you could hear elevators running all night in the room that sounded like a loud roller coaster.
Rooms show weariness
Leaving Smell of room,cheap amenities in room,inadiquit lighting in room
Shower was aweful! Poor water pressure! Beds were lovely!
I always stay here when I'm in AC. it's close to the beach, has shopping and food options inside for the rainy days, its own movie theater and gym and three night clubs!! That the Night clubs are weekend only. so during the week you have to venture out to party.
The Havana tower was all newly renovated and beautiful. It's farther to walk to the beach than the new section.
Doesn't worth $600 for 2 nights.. you must pay for something that worth it. First of all beds are so old and rooms are not clean
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
They upgraded our room when we arrived. Although we were upgraded, when we entered the room there was an AWFUL smell. It smelled like the guests before us must've thrown up on the carpet and the smell was still lingering. We called maintenance twice and the first time they told us there was nothing they could do and the second they sprayed some air freshener and left. The smell was so unbearable that we had to avoid being in the room as much as possible. Upon checkout, they told us that they couldn't do anything since the room was already paid for ahead of time and because it was an upgrade. I would've rather not have been upgraded if I wouldn't have had to deal with this terrible odor and am unhappy that I spent $400 on a room that I couldn't even enjoy.
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
the rooms are spacious the staff are friendly. The buffet was awesome if you like crab legs mmmmmmm would go again. The only thing not expected was all the charges. Everything cost something (valet and pool accesss) and mold in the shower.
There was mold in the shower. The front desk was unable to assist us in printing tickets for the beer festival, which was the rest for our stay. Was hugely dossapinted in the lack of progressionalism regarding no help with ticket printing... Overall cleanness was mediocre.
Upgraded rooms are the way to go
They have an indoor pool but very limited seating available unless you want to pay for it. We were at the pool by 10AM and there were no chairs available. For a resort that size, who charges a resort fee, the pool should be more accommodating.
The pool after dark was very nice. Did not expect it to be so big. Nice hotel. I think if your a guest at the hotel you should get in to the pool after dark for free. Absolutely not enough towels took a hr to find 3 towels. I checked the hrs of the club online it stated 24 hrs on sat, we got kicked out at 4A.M. Concidering we had to pay for each person cant find towels we litterally jumped in and 10 min later got kicked out. As for the room i asked for the highest room posibble and i got the 4th floor. not happy at all about that! I asked for smoking it was non smoking. the bed sheets had stains on them.
Buffet Cost and room was not totally clean. Toilet not real clean and beer bottle was left in the room.
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
The pool is free for guess. Pool party not free for guess
Small old room.
It's as if a pipe was vibrating between the walls, but it would happen every 15 minutes. Very annoying while trying to sleep.
The room was nice but you need to be at the rite tower. Staff was rood at registration,we booked 2 rooms but they only showed one, also they wanted to give us double beds although we booked one king size bed.
One of the best places to stay in AC
I just came back from Europe that was a month long, this hotel is totally a replication of the hotels in Europe! High quality rooms that are extremely clean! I won't stay anywhere else now!
The view N/a
I thought the staff was so helpful and friendly
Room faced lobby, was bright all night long, tons of noise coming into room, room was not ready when we arrived as offered online for 3pm check in, waste of 200 dollars, didn't sleep all night due to light coming in and noise from lobby traffic, would NEVER stay if here if had a choice elsewhere
It was located right in the middle of everything. You can walk to anywhere. The pool was for use by those 21 years old or older only. We had to go to ballys to use the pool. I didnt know that when booking the hotel.
While AC seems to be running down, this resort seem to be getting better. Unlike may stays in AC at other hotels, with the exception of Revel (closed) and Borgata, most place have become dirty and old, Caesar's room were spotless, nothing seemed old or run down (and I stayed at the old tower). The restaurants in the center lobby was pleasant to have dinner and a drink , connection to the mall was convenient, and the third floor restaurant in the Mall where very impressive and Manhattan like. I would recommend a couples weekend here, even for those who stay out of the Casino, as I did.
I got a great deal on a room in the Centurion Tower (about $125 a night even after the resort fee, which was about $26 a day that they charge you at the end) and wasn't expecting a lot, though the room had a great view and was quite beautiful. Maid service was proficient in keeping it clean for the two days my girlfriend and I stayed there and I was overall very satisfied with the value I got while staying here, despite the bad Yelp reviews. The TV in the mirror (which I think is an item only available in the premium rooms) was broken, and when I called maintenance about it, they said most of those mirror TVs throughout the hotel were broken. It wasn't an essential feature of the room, though it was unfortunate that it didn't work.
The room I asked for, I did not get.
Every thing was goog Every thing was good except the smell of smoking butchers us although our room was non smoking
great spa! the view from our room was not great.
Very nice hotel, clean rooms, nice staff. Nothing.
Nice showers!! Late check in time and early check out time.
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City. Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
Food was great, place was clean and it felt safe The only thing I didn't like was that I requested a room with a view but didn't get one. Other than that my stay was awesome
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
Nicest casino in AC The beds were terrible
A lot to do within the casino and hotel Expensive with nothing included
Atmosphere Prices on alcohol
The hotel was clean, the people were friendly... Everything was way too expensive... $500/night for an average room, $10 for 320mbs of data (wifi), $150 deposit on the room on top of the $500... The drinks had no alcohol in them, there were no free movies in the room and you were not allowed to use or take the shampoo and body wash in the room. They had a sign that literally said, if you take them we will charge you. For all the money I paid for the room I should get a free breakfast or something, strong drinks, free wifi etc. I had a nice time at the concert I went to but I will never stay overnight again.
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
Good restaurants. That you have no access to Water Club pool when you are an overnight guest at Borgata.
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
Fantastiskt fint hotell Läget beskrevs som när "Stripen" men det låg i utkanten och fel ända jämfört med tex New York New York
Fräscha rum, bra priser, hög klass Nej!
Det mesta var mkt bra. Rent fint stort urval av bra restauranger. Kunde ha funnits en kaffekokare på rummet. Fanns ett gym på hottellet men kostade 25 usd att träna. Lite väl häftigt.
I have stayed in a lot of different hotels and I have to say that the staff that waited on my husband and I where absolutely PHENOMENAL! From the minute we got to the parking garage to the minute we pack up our car they were nothing but courteous and friendly. Especially the concierge woman Chrissy that I dealt with upon arrival. I think she could tell that we had already had a long day and she just absolutely took care of us with any questions that I had. She always had a smile on her face and she was very easy to talk to to and did not make me feel like I was a burden when staying there. She would be a main reason as to why we would stay at the Sheraton in AC again. Thank you!
Great staff and the prefect location
Perfect location for shopping, casinos, beach and restaurants! There wasn't a refrigerator and microwave in all the rooms. But we made do with our cooler.
I liked that my request for being on a high floor was meant & the view was great. Both check in/check out process were great, staff is very friendly. I liked the valet parking which is good for 24hrs in or out, very accomadating. After check out I was able to leave my car and do some shopping. I was close to the elevators, so there was a lot of foot traffic/noise. I could have asked to switch rooms but I was already settled in and it was only a 1 night stay.
All the staff were very nice and accommodating. Very nice room, spacious, comfortable and clean. Breakfast was average but nice. Bed was comfortable but pillows very flat. Overall great experience and very close to Tangier outlet. Had a great time. Would definitely stay here again Pillows
Everything was great! Nothing, except I wish it was closer to the boardwalk for our purposes.
I love to be there, everything was clean, excelent view, good costumer services
History of miss America displayed in lobby, and prints of previous winners. Also complimentary Starbucks coffee was nice. The staff was very friendly too! It was a hike to the beach & Boardwalk !
Very outstanding valet..its allway good to see them
Location! Convenient to shops, parking, roads & highways/expressways, & (most especially for my purposes) right across the street from the NJ Transit train station. (I ride the ACS Bike-a-thon every year that I can. Now that the Bike-a-thon is back to ending in AC, I drive down with family ahead of the event, stay & park at the Sheraton, take the train back to Phil. the night before, then bike back to AC with the ACS. Meanwhile the family has a full-feature shore weekend - without disruption from my participation in the Bike-a-thon. A win-win!) Usually nothing: You get what you pay for & usually that's roomier, quieter, cleaner & more comfortable than a lot of hotels & motels in AC. Since the Sheraton does not have direct beach access or a casino, the price is usually less expensive - even for a June weekend. This year however, competition from an ANIME" convention (who knew), appears to have driven the cost up a bit. Still, cost/value ratio wasn't too bad, & the ANIME" attendees were entertaining - sort of like a colorful carnival in the lobby.
Not bathroom fan, and toilet noises
My wife and I went there January 1st to January 3rd to celebrate our 25th wedding anniversary. The staff was professional, polite, and friendly. The room was beautiful, with nice pillows and sheets. We were walking distance from restaurants and shopping, and had a wonderful time while staying at this hotel. I hope others go there too. It's a great place. I wish the room had a refrigerator in it. But that was no big deal compared to all the other things the hotel had to offer.
The room was clean, stylish and the beds were comfortable. Had to pay for parking. No pool/hottub.
Location, amenities, room HVAC was not working but the staff responded and fixed it quickly. They were willing to move us if needed. Price was nearly $350 for one night with parking, taxes and fees.
it was very comfortable everything was very well as place I really enjoyed myself I didn't have enough time to stay longer
Nice size rooms and very modern.free wifi was a plus to have. None
Fast check in and out. Friendly, polite staff. Clean rooms. Prompt valet service. Elevator access was limited and very slow
Location was great. Rooms were clean and comfortable. Housekeeping staff was very friendly and accommodating. Front desk staff that checked me out were not very friendly. I had questions on my bill and she did not even address them. She needs training on guest service.
Got my moneys worth very clean everyone was soooo nice That we had to leave :(
It was a good place to be. Not close to casinos but not a bad walk/drive
The price was perfect and hotel is very clean and rooms are very nice and well mantained. Did not have free parking
Very nice rooms, I was very pleased. Hotel requires valet parking. No breakfast included. Some of the channels were scrambled and unwatchable.
Very clean, updated, friendly staff, great room-- best beds. A quick walked to the board walk from the hotel. A soul food restaurant one block up the street. I wish breakfast was included, however a fridge was in the room, just bring some food or snacks.
I liked the hotel, good design, good restaurants, room was spacious and comfortable. I was on the fence about the nightclub, the people going in and out were drunk and slightly annoying. We couldn't hear any noise from the club so it didn't really bother us when we went to sleep. I think because we were on a high floor--which was great!
Very comfortable king sized bed with a gorgeous headboard. extremely helpful valet staff hallways and elevators seemed a little dingy
The smell of no smoking. I don't have anything, We really enjoy everything.
The hotel focused on a younger crowd
Overall it was nice. The heating/Cooling system was loud. Noise of air / heating system
No hot water
everything valet service was very slow at check out
I order smoking room, but hotel dont have its, also they have a problem with water on high flours
My wife and I stayed at the Chelsea for her 50th birthday The room was large, clean and it was on the18th floor. We had an ocean view which was a nice romantic touch. The staff were outstanding. I would highly recommend this hotel.
Close to Boardwalk Hall....to attend a concert there, also the price for a room thru your booking service was reasonable for the area on a Saturday night Hotel was woefully inept at attending to it's overnight guests vs. catering to it's bar crowd. We waited over 50 minutes to get an elevator up to our room on the 18th floor, as the bar on the 5th floor had OVER capacity crowds and had to enforce a closing due to exceeding fire regulations for the amount of people allowed by law in that area. We were exhausted and at 1:15 a.
Todo estaba nuevo y limpio Las almohadas para dormir estaban muy duras
Close to everything we wanted to do Requested rooms together, they said it would be a problem...they did not keep that promise.
Beds were ok The bathroom was outdated. Bathroom floor blue tiles and shower curtain were dirty. Carpet floor looked dirty. 2 dusty closets I WAS DISAPPOINTED
Location , all activities , No promotions or comps that would make me stay here instead of another hotel
Located directly on the boardwalk and beach. Plenty of restaurants within a few mins walking. New bathrooms. Rooms were comfortable and were inexpensive. Ocean views from the room. Would definitely recommend. Really enjoyed our stay here. Perfect getaway for a few days for adults. I would not advise bringing children. Besides the beach and the pier, there isn't much for children to do. The room decor seemed a little dated, but that was the least of my worry. There was a mouse in our room (not that a mouse would hurt anything, we just didn't want it to get into our suitcases and food) and the front desk was more than willing to switch our rooms. Not that I was worried about it, but I figured there may have been a little compensation, but we can't control nature.
We booked 2 rms. for a wknd. party of 8. Had a great stay! The staff were pleasant and helpful everywhere we went. Live music at Margaritaville on Fri. night was awesome with good food and great drinks.The pool and pool bar Sat. afternoon was fun and friendly. There's so much to do in the area- we went parasailing, spent time on the beach and Boardwalk, and went to the beach bars and a couple of nearby casino clubs (we didn't sleep much!) Resorts was a great base for our weekend with plenty of space in the rooms for all of us and plenty of on site options for food, drinks and music.
Nothing Was screwed out of the King size room in the ocean tower that I chose specifically to be near friends in that tower in a king bed. Was given a queen bed in the Rendevous tower, far from our friends. Our bed was only a queen. For $53 PLUS the $20 in taxes PLUS the $10 resort fee- I feel ripped off. Don't let people book rooms if the hotel doesn't have them available!
Restroom is not clean,reservation is not the right amount,noise all night
I liked that we can go outside right to the beach and rides . I liked the security guard checking everyone's room keys before you can get to the elevator. The staff is very polite. The bathroom is very spacious and clean. The beds are comfortable too. Check in is late. We requested an early check in because our daughter needs to nap after going on the beach and before our 6:oo dinner reservation . Also a sign that there is a food court would be good to put in the lobby. Did not realize it was there.
Beachfront access, on the boardwalk, good parking, excellent staff. Old, worn-down rooms and bathrooms. Bath instead of shower. More expensive than the one next door (Taj) which is a much nicer room, floor-to-ceiling windows, modern, updated and cheaper.
The room was spacious The entire hotel to include the non smoking floor smells like Cigarettes
I liked the room. I liked the casino. Elevators are nice. Bathrooms too. I liked the ocean view from my room. I don't like the Parkin garage. N checking area is confusing. Not a lot of food options in the casino but not bad.
Great location mid board walk. Loved the art gallery. Coffee machine didn't work. House keeping was often late in the day and pretzels from the last guest never made it into the vacuum. Parking charge is excessive but known up front. The resort charge is not presented upon arrival and a negative surprise at the end of the stay. The bathroom was functional but not in-line with the room remodel (missing faucet buttons, loose shower head).
Parking was easy. Early check in and late check out no problem. Clean room. Great breaakfast. Price! All good. Ladies at front desk were nice. Low season hotel was empty. Easy access to Ballys casino!
The king size bed The bathroom was small
Across from Boardwalk, close to casino and shopping centers. Room was clean. Minor maintences needed in room, refrigerator was not cold, ventilation was not working, iron and ironing board needs replacing, toilet flushes like it was going to overflow, and only 2 out of 5 elevators was working, took 20 mins to sometimes catch one.
Liked everything about my stay at the hotel. Nice big spacious rooms. Good value for money. Very close to the beach. Lobby area had a weird smell. Restroom in the room did not have a fan.
Whatever the hotel is missing, walk across the connecting bridge and get it at Ballys. I loved the pool and deco throughout. I felt as though there was not enough lighting in the room. I wasn't satisfied with the lack of bedding but after adjusting the thermostat it didn't matter.
Used a spare blanket from the closet in the room and next morning woke up with sand all over myself and the bed. Called in the morning to report the issue, room was made and sand and dirty blanket were born left in room. Called again in the evening and sand was finally taken off the bed but same dirty blanket was left in the room. Finally at around 9pm a new blanket was given to me and I was told that the spare blankets in the closets were not replaced unless asked by the guest. That is disgusting.
Tv did not work, should have received a refund
The place was close to the beach and board walk, staff was friendly, hotel itself was comfortable and clean. Terrible restaurant! Went there for breakfast- I've never seen someone mess up an egg so badly! Staff was extremely slow! Overall it wasn't a big deal, and they were very nice. Oh, and the drinks they served were awful!
nostalgic and classy our fridge didn't work, but they replaced it immediately. the ice machine in the hall didn't work, had to go two floors away for ice.
AC kept returning quickly to auto mode and setting the temperature higher than comfortable.
Good location for the price. Clean and air conditioning worked great Cleaning ladies were loud. Wish parking was free
I like AC very much but I normally stay away from the motels by the boardwalk, and now I know why. Good: a block away from the boardwalk; rooms are excellent; corteous staff. Bad: is the off season but they still charged $10 for a second car and $20 for an additional guest. Exteriors are in need of a hose down and the area is very sketchy, didn't felt safe. The value quotient went out the window and we are not staying here again.
The staff went above and beyond to accommodate my requests. Very friendly and clean rooms, not to mention a great price. I will be back!
Price: $65 on a Saturday night. Rooms where clean, and service was fine. Typical motel noise.
Reasonablly priced and very clean Street level Chealsey Ave side a bit noisy due to traffic.
Breakfast was good, staff excellent, the bed and pillows were awesome The pullout sofa was very old as were the rusted lamps and chipped table, it was enough to make me not want to stay there again.
Overall great location, block away from the board walk and ocean perfect! Great price, grocery store and liquor store across the streets 24 hour bonus!!!! Plus shuttle bus on main street. Great walking distance to every and anything. Will be returning,. Fuzzy cable
The price was great considering the other hotels nearby. About 1/3 of the price of the Tropicana 2 blocks away. Read reviews about $10 for parking but it was never mentioned to me. Haven't noticed a charge yet so I'll wait and see if that holds true. I think our bathroom fan was broken since it never came on when we turned the bathroom light on. Also, there aren't any normal size pillows? Just small square ones? Yet still using regular pillow cases tucked in to hide the extra case...you probably get what you pay for.
Proximity to the beach and boardwark was great. A great value for the location and the staff was friendly. The floor in our room was damp in some places.
simple good room. just one night to sleep in. place could use a facelift but room was good
The price, freebreakfast and close to beach and Boardwalk. Room smelled bad, musty/moldy.
The bathroom had granite countertop The room was crawling with roaches; did not sleep at all; totally freaked out. Management and staff gave no apologies or concessions and accused me of bringing the roaches in from the outside. They claimed they never had roaches in the property, yet they refused to go back to the room with me so that I could show them the roaches. They offered no discounts, refunds or apology! The place should be shut down and the staff fired.
in the middle of all casino and near 7 eleven what ever i needed it was right there
We liked the location to the boardwalk and the drive to the other three casinos was easy.
Although not fancy the facility was well maintained and the rooms clean and functional. Staff was pleasant and helpful. Would return. Nothing
The shopping in the outlet stores The price
The continential breakfast was fantastic. Service was nice, people were friendly. I booked a non-smoking with double beds. They first gave me a non-smoking with a king. Then I had to settle for a smoking (gave me a can of air freshner) room with double beds. Each morning the room had the odor of living over a septic tank or pool. Very bad odor.
we went to the casinos that were very very close to the Best Western the beds were a little hard but we dealt with it
Staff were helpful, free internet, free breakfast Not such a good location
good location/value for the price. Breakfast buffet is ok. 5-10 minutes walk from the main city attractions and beach. 10 minutes walk from the main greyhound bus terminal
Very surprised at how nice, new and clean the room and bath were. Parking, location, lobby were not good. The breakfast area, was to small and hot.
Clean, comfortable room. Close to boardwalk and casino'S. Walking distance to outlets, also.
Enjoyed the daily breakfast they offered - nice selection to choose from. The location is awful!! The room attendant assigned to our room did not replace shampoo or soaps - the bathroom seemed to not be cleaned rather it was tidy-upped.
Dog hair everywhere?in the room and sofa. Dark lighting everywhere? Open to early to take ur money. There was no $ put into hotel. Nothing
The room was clean and the bed was comfortable. Would definitely stay there again. The master bedroom sliding door could be replaced. Understaffed. Should bring the casino back.
Pet friendly hotel and quick and easy check in. There is absolutely nothing around. With Taj being closed and Showboat no longer a casino, it is very far from other casinos.
The room was clean, beds were comfortable. Location was great, right next to the Tropicana and a Jitney stop. Since it was January we didn't go on the boardwalk but it is a block away so it would be convenient in the summer. I also felt safe because there were multiple cameras in each outdoor hallway. Didn't get up early enough for breakfast so I can't comment on that. No bed bugs or other critters like I've seen in other reviews. The guest policy. If you wanted to have a friend in your room for any part of your stay, even just to hang out for a small period of time, you had to pay for them. Parking lot was small. I did not park here (parked at the Tropicana), but it looked like you would get parked in in certain spots.
TV selection Proximity to the casinos Complimentary bath item (forgot a toothbrush)
The room itself was a good size, clean and very comfortable beds. SO MUCH HONKING! Literally, nonstop honking from cars at the corner the hotel sits on. ALL NIGHT LONG. It's like honking will actually make cars move? I know that this is something that the hotel itself can't change but seriously I will never recommend anyone to stay here. Also, this is definitely a hotel that people come back to after partying. You can't hear ppl in other rooms, but holy crap can you hear them perfectly when they are outside.
The room was clean and roomy and the staff was very helpful. I had a wonderful time. Excellent price and location. Nothing
I really enjoyed my stay here it was beautiful and the bed is so comfortable and they have a nice bathroom with a blown dyer
Staff was great, can't wait to come back!
The entire place was very very dirty, stains all over. the bathroom would not work properly. the door was open when i went to my room, its sad because Its a good location near the beach, by the boardwalk but the place is disgusting, i stay a few hours and left immediately, had to booked a different hotel, DO NOT STAY HERE! Kayak, you should not offer this hotel on your sight.
Nothing... At all.. The worst place I have ever seen, did not stay, still have not reserved my money back. The worst hotel I have ever seen! Hookers, drug dealers, the smell was sickening. Dirty, disgusting! Should not be offered on your sight. On a 1-10 scale minus (-5) five. Do not book at this hotel unless they pay you to stay there!!!
The only thing that was good about this hotel was that I did not see any bugs and it was close to the beach. The lady who worked the breakfast area was the only employee who was very nice and attentive even though the food options were not good. Also the TVs seem to be the only thing new in this hotel. On arrival, we waited to be checked in and listened to the lady in front of us talk about how she was glad to be out of jail. Then we were greeted and informed there was a $10 per day parking fee which we had to pay cash for after she swiped our card numerous times and blamed it on our insufficient funds and not their card machine (it was definitely their machine). The lobby air conditioner was broken. The entire place was very very dirty, stains all over the couches, nasty small towels that we had to ask for over and over, random broken furniture just thrown in the room. The refrigerator was very small and smelled weird. The windows were bolted shut. At one point we came in from the beach to use the lobby bathroom and found blood all over the floor of one of the stalls. The worst part was when I was alone in the elevator going up to my room and a guy comes in with me. He asked what we were doing that night and I said I was not sure yet. He asked if I was "into weed or cocaine or anything." When I replied with no thanks, the elevator doors opened on my floor so I got out. He then shouted "don't be so scared you b*tch!" Very scary. Needless to say, DONT STAY HERE. Very sketchy and dirty. Not worth it.
We liked that it was very convenient for us to walk to the boardwalk it was clean The beds weren't comfortable the furniture was ripped in some places the t.v. didn't have much channels to watch the breakfast was not soo good it looked empty
I was in the Beaumont hotel for thanksgiving and theirs was a lot of bugs and no hot water with the smallest and worst breakfast in the world this is not a place for humans
Overall it was a great experience we went during the pageant so all the big name hotels were booked. We got a bigger room for the price of the fancier hotels It was a great stay!
Front desk staff was very helpful Lobby had no heat, great start Carpets looked so bad I didn't want to take my shoes off Bathroom was dated The SNL 40 episode was on and this hotel did not have NBC. That is unheard of right? The living room portion of the suite had no heat. I tried to turn on the heater and nothing happened. The bedroom had heat, too much heat. It was almost like I was trying to sleep in hell and there was no way to turn the heat down. When I woke up there was no more heat blowing from the unit, but instead it was cold air! I was freezing at this point and wanted to get out of the place as soon as I could. Also it is unclear where to park when you first pull up so I parked a block away at Bally's. Apparently the hotel's lot is behind the hotel on street level so I felt safer at Bally's anyway.
Nothing Do NOT stay here. Not at all as pictured. Greeted by cockroaches on door frames & mice wandering the halls. Rooms dirty, bathroom had hair & blood, shower drain clogged. A/C-heat broke, had box fan on table. Sheets stained. Elevator shook. Lobby smelled. Staff sketchy. My neighbors were a prostitute (she actually called herself an escort) and a meth head. I have very, very low requirements for a hotel, and this was miles below my line.
The rooms were beautiful and very comfortable! My stay exceeded my expectations.
The lobby was very trendy. The elevators, hallway and room were in need of major upgrades and renovations.
The design of the hotel lounge. Location close to the beach. First room provided to us was impossible to sleep due to loud noise coming from air conditioning outside machines. After some discussion with hotel staff we moved to another room which was fine regarding to noise. The rooms were humid.
Location. Great beds. First room we checked in had not been cleaned properly. Complained to front desk and we were moved to another room.
. My credit card had unwanted charges over the internet (to LLC's in VA, MI, and NJ) 1-3 days after I stayed at the Chelsea and can blame either the man and check in for selling credit card numbers or that their computer system has been hacked into because I had not used this credit card in over 30 days prior to using it to book the room
Courteous staff, great location, high class, great rates, and great all around facility.
Very comfortable bed, nice room. This hotel has horrible customer service. Not only did they cause me 100s of dollars in overdraft fees when they randomly took out the money for the hotel without notice or a clear stated policy of pre-authorizing credit cards on their website, they charged me $10 for a water from the mini fridge I did not drink. When I called about the charge I could not get a straight answer from anyone. I am trying to get my money back for this and it has been a nightmare. I have been transfered to so many different voicemails with no response. It is not worth the stay there.
The bed was very comfortable and I liked the fact that the hotel was right next to the Tropicana. I didn't like the fact that the security deposit was so high and was held on the credit card.
The location was awesome...away from all the noise. It was very nice inside as well. Everything was great!
I wasn't bothered by anybody No Heat. When I inquired they said they don't turn on the heat until the end of october.