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The accommodations was great. They where able to get me the room that I asked for. Everything was absolutely great.
We stayed at Havana tower For 4 days with two queen bed, coffee maker, and a small refridge. New and clean room. We only wished there is a bathtub in the bathroom and a microwave oven in room. We wish there is a bathtub in the bathroom.
I always stay here when I'm in AC. it's close to the beach, has shopping and food options inside for the rainy days, its own movie theater and gym and three night clubs!! That the Night clubs are weekend only. so during the week you have to venture out to party.
Liked the location on the AC boardwalk. Knew it would be worth the cost Spacious rooms, clean, decor food
Terrible room in west tower, bathroom wouldn't lock, toilet didn't work all the time, and you could hear elevators running all night in the room that sounded like a loud roller coaster.
Variety of activities and events, also plenty of restaurants that are themed around different ethnic groups. When I get to my room, it is handicapped designed. Windows so dirty I can't see out of. Nothing to control the climate of room. Water was scalding hot and no cold at all. The next day I was able to get another room.
Location Don't know on who's end it happened but they lost my reservation checking in took way to long. Had to show room key each time to get to elevator so annoying
Leaving Smell of room,cheap amenities in room,inadiquit lighting in room
The night club was so much fun!!!
Shower was aweful! Poor water pressure! Beds were lovely!
Found one in our bed. Confirmed by security. Management gave us the runaround -- had to call three times to get someone with authority up to our room. Disgusting. Poorly handled.
Room was not as clean. Bathroom need major update. Water was freezing cold. No hot water for long time. Got west tower. DO NOT recommend west tower . So crowded waiting for an elevator. Have to show keys all the time.
Clean and had a good buffet Extra charges for basic amenities (wifi, asking for plates forks and knives for the room)
they took all my money
Affordable. Smelly rooms, barking dog til midnight called 4 times they finally must have dine something because it stopped. Food is very overpriced and slim on any choices for special diets (I am celiac). It was our first time in AC and I can say we won't be back.
The lobby is very nice, the food was really good, the pool was good as well. The rooms are a bit outdated, no toothpaste in the rooms, customer service in the check in site is okay. You can hear the other guests in other rooms from your room.
Cheep Pools where closed for renovation Could not receive rewards card (10pm was too late) No remote No room service past 12am Pillows VERY small Bed sagged in the middle Room smelled like mildew Carpets where stained beyond belief.
Wifi included I wish it should have microwave
We were woken up 3 hours before checkout by housekeeping. They rushed us to leave the room and didn't give us ample time to pack and leave. We were not allowed to stay until check out because housekeeping wouldn't allow it. Very disappointing and rude.
I like that the casino was right downstairs. We paid $622 for a weekend stay. They placed us in the oldest tower. There are 5 towers that the hotel has. We happened to get the oldest one. The bathroom was old the bed was stiff. Just a horrible experience. I will never stay there again. Room service was ridiculously overpriced. Watch what you order. A box of pizza and some gingerale ran us like $198.00 smh. Never again.
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
I was trying to sleep. My room phone started ringing at 4am like crazy non stop. People kept harassing me and calling my room I was scared I had no idea who it was. This is absolutely ridiculous I shouldn't have had to deal with that.
The view N/a
Every thing was goog Every thing was good except the smell of smoking butchers us although our room was non smoking
Room faced lobby, was bright all night long, tons of noise coming into room, room was not ready when we arrived as offered online for 3pm check in, waste of 200 dollars, didn't sleep all night due to light coming in and noise from lobby traffic, would NEVER stay if here if had a choice elsewhere
The overall hotel experience was fine. kayak experience was not fine. Registration was a mess and the 45 plus minutes I spent on the phone with Kayak was terrble. Kayak and Caesar's did not work well together. The coupons were poorly handled as well.
One of the best places to stay in AC
It's as if a pipe was vibrating between the walls, but it would happen every 15 minutes. Very annoying while trying to sleep.
I just came back from Europe that was a month long, this hotel is totally a replication of the hotels in Europe! High quality rooms that are extremely clean! I won't stay anywhere else now!
I got a great deal on a room in the Centurion Tower (about $125 a night even after the resort fee, which was about $26 a day that they charge you at the end) and wasn't expecting a lot, though the room had a great view and was quite beautiful. Maid service was proficient in keeping it clean for the two days my girlfriend and I stayed there and I was overall very satisfied with the value I got while staying here, despite the bad Yelp reviews. The TV in the mirror (which I think is an item only available in the premium rooms) was broken, and when I called maintenance about it, they said most of those mirror TVs throughout the hotel were broken. It wasn't an essential feature of the room, though it was unfortunate that it didn't work.
It was located right in the middle of everything. You can walk to anywhere. The pool was for use by those 21 years old or older only. We had to go to ballys to use the pool. I didnt know that when booking the hotel.
While AC seems to be running down, this resort seem to be getting better. Unlike may stays in AC at other hotels, with the exception of Revel (closed) and Borgata, most place have become dirty and old, Caesar's room were spotless, nothing seemed old or run down (and I stayed at the old tower). The restaurants in the center lobby was pleasant to have dinner and a drink , connection to the mall was convenient, and the third floor restaurant in the Mall where very impressive and Manhattan like. I would recommend a couples weekend here, even for those who stay out of the Casino, as I did.
The room I asked for, I did not get.
The room was nice but you need to be at the rite tower. Staff was rood at registration,we booked 2 rooms but they only showed one, also they wanted to give us double beds although we booked one king size bed.
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City. Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
Nice showers!! Late check in time and early check out time.
great spa! the view from our room was not great.
Very nice hotel, clean rooms, nice staff. Nothing.
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
Nicest casino in AC The beds were terrible
We enjoyed everything except when walking around the slot machines & main floor of gambling... poor ventilation & smoking is really an issue for me. However, it's not a deal breaker just have to find places in there where it impacts the less. SMOKING! :-(
A lot to do within the casino and hotel Expensive with nothing included
Atmosphere Prices on alcohol
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
I really like the poker and the poker rooms. very large and lots of tables would not let us take cooler to room and did not tell until we got there. Would not let us have a luggage cart to carry luggage to room, what is up with that
Quick check in Room was not as clean this time. Very expensive for what you get there.
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
Fräscha rum, bra priser, hög klass Nej!
Fantastiskt fint hotell Läget beskrevs som när "Stripen" men det låg i utkanten och fel ända jämfört med tex New York New York
Det mesta var mkt bra. Rent fint stort urval av bra restauranger. Kunde ha funnits en kaffekokare på rummet. Fanns ett gym på hottellet men kostade 25 usd att träna. Lite väl häftigt.
Room was fairly cheap compared to close by casinos and still luxurious and clean. Pay your staff. A fairly good amount of staff were on strike outside the entrances to the casino. Maybe this is why the rooms were cheaper. I think we should have been notified that a loud stike has been in progress for quite a while now. Either way, stop being cheap to your employees.
Location to the beach was extremely close. Parking was convenient. There was a number of fine food choices in the hotel. Chairman Tower room was very night. The remodeled bathroom did help my overall opinion. Charge for parking. 6pm check-in time/12 checkout. Housekeeping tried to kick us out early. Pool closes at 6pm (check-in), so no pool. Checked in, got to our room, keys didn't work. Frankly, when this hotel was new I'm sure it was amazing. It seems money is not being put into upkeep.
Nothing The entire boardwalk is deserted. Atlantic City is a mess
The decor was beautiful and everyone was friendly The protesters screaming at us anytine we left the building. Would have been nice to know BEFORE booking.
Very big and beautiful room. Very nice and clean and the staff is excellent. Not all the tables in the casino were working. The parking lot is far from the hotel and the way from him to the hotel is not simple.
None Everything service was terrible the room was never cleaned the two nights that I stayed. I had to call front desk to get towel. I will not go back there even if it was free
The location was convenient. The beds were comfortable. The fitness hours are 10am-6pm. This is useless. The staff was not customer service oriented. It was highly unorganized and not efficient. The restaurants did not not have vegetarian options.
i like all no like cloes
The bed & pillows. Spacious room. Security was present at all times. Its unsanitary condition. Not maintained properly. Room had a bad odor. 2 of the towels were dirty. Toile flush was not working properly. The employees on strike was sad n annoying at the same time. I've stayed here a couple of years ago and it was great. But I will never come back here.
It was less busy than the other casinos. Roberts steakhouse was amazing. Dealers and casino staff were A+ friendly and helpful. It was over priced for the quality of the rooms. Dated and not top notch anymore. Also smelled like weed alot It was over priced for the quality of the rooms. Union workers were on strike...and they were rude. They struck themselves right out of a job as it was announced it was closing.
It was terrible. Everything was closes. Gross place
Price, proximity of food, large room, cheap parking Room quality a bit lacking
I have stayed in a lot of different hotels and I have to say that the staff that waited on my husband and I where absolutely PHENOMENAL! From the minute we got to the parking garage to the minute we pack up our car they were nothing but courteous and friendly. Especially the concierge woman Chrissy that I dealt with upon arrival. I think she could tell that we had already had a long day and she just absolutely took care of us with any questions that I had. She always had a smile on her face and she was very easy to talk to to and did not make me feel like I was a burden when staying there. She would be a main reason as to why we would stay at the Sheraton in AC again. Thank you!
Location! Convenient to shops, parking, roads & highways/expressways, & (most especially for my purposes) right across the street from the NJ Transit train station. (I ride the ACS Bike-a-thon every year that I can. Now that the Bike-a-thon is back to ending in AC, I drive down with family ahead of the event, stay & park at the Sheraton, take the train back to Phil. the night before, then bike back to AC with the ACS. Meanwhile the family has a full-feature shore weekend - without disruption from my participation in the Bike-a-thon. A win-win!) Usually nothing: You get what you pay for & usually that's roomier, quieter, cleaner & more comfortable than a lot of hotels & motels in AC. Since the Sheraton does not have direct beach access or a casino, the price is usually less expensive - even for a June weekend. This year however, competition from an ANIME" convention (who knew), appears to have driven the cost up a bit. Still, cost/value ratio wasn't too bad, & the ANIME" attendees were entertaining - sort of like a colorful carnival in the lobby.
Great staff and the prefect location
The room and hallway were all permeated with smoke. It was unbearable. AVOID at ALL COST!
Very outstanding valet..its allway good to see them
All the staff were very nice and accommodating. Very nice room, spacious, comfortable and clean. Breakfast was average but nice. Bed was comfortable but pillows very flat. Overall great experience and very close to Tangier outlet. Had a great time. Would definitely stay here again Pillows
I love to be there, everything was clean, excelent view, good costumer services
View was fantastic and the rooms were great Self parking was full when we checked in, tried to call the front desk and they weren't very helpful
History of miss America displayed in lobby, and prints of previous winners. Also complimentary Starbucks coffee was nice. The staff was very friendly too! It was a hike to the beach & Boardwalk !
Great price, Close to all the action.
My wife and I went there January 1st to January 3rd to celebrate our 25th wedding anniversary. The staff was professional, polite, and friendly. The room was beautiful, with nice pillows and sheets. We were walking distance from restaurants and shopping, and had a wonderful time while staying at this hotel. I hope others go there too. It's a great place. I wish the room had a refrigerator in it. But that was no big deal compared to all the other things the hotel had to offer.
Perfect location for shopping, casinos, beach and restaurants! There wasn't a refrigerator and microwave in all the rooms. But we made do with our cooler.
Fast check in and out. Friendly, polite staff. Clean rooms. Prompt valet service. Elevator access was limited and very slow
Very nice rooms, I was very pleased. Hotel requires valet parking. No breakfast included. Some of the channels were scrambled and unwatchable.
It was a good place to be. Not close to casinos but not a bad walk/drive
Very clean, updated, friendly staff, great room-- best beds. A quick walked to the board walk from the hotel. A soul food restaurant one block up the street. I wish breakfast was included, however a fridge was in the room, just bring some food or snacks.
Location was great. Rooms were clean and comfortable. Housekeeping staff was very friendly and accommodating. Front desk staff that checked me out were not very friendly. I had questions on my bill and she did not even address them. She needs training on guest service.
The price was perfect and hotel is very clean and rooms are very nice and well mantained. Did not have free parking
Location, amenities, room HVAC was not working but the staff responded and fixed it quickly. They were willing to move us if needed. Price was nearly $350 for one night with parking, taxes and fees.
The room was clean, stylish and the beds were comfortable. Had to pay for parking. No pool/hottub.
Got my moneys worth very clean everyone was soooo nice That we had to leave :(
it was very comfortable everything was very well as place I really enjoyed myself I didn't have enough time to stay longer
Nice size rooms and very modern.free wifi was a plus to have. None
Nothing Was screwed out of the King size room in the ocean tower that I chose specifically to be near friends in that tower in a king bed. Was given a queen bed in the Rendevous tower, far from our friends. Our bed was only a queen. For $53 PLUS the $20 in taxes PLUS the $10 resort fee- I feel ripped off. Don't let people book rooms if the hotel doesn't have them available!
The room was spacious The entire hotel to include the non smoking floor smells like Cigarettes
Location , all activities , No promotions or comps that would make me stay here instead of another hotel
I liked the room. I liked the casino. Elevators are nice. Bathrooms too. I liked the ocean view from my room. I don't like the Parkin garage. N checking area is confusing. Not a lot of food options in the casino but not bad.
Located directly on the boardwalk and beach. Plenty of restaurants within a few mins walking. New bathrooms. Rooms were comfortable and were inexpensive. Ocean views from the room. Would definitely recommend. Really enjoyed our stay here. Perfect getaway for a few days for adults. I would not advise bringing children. Besides the beach and the pier, there isn't much for children to do. The room decor seemed a little dated, but that was the least of my worry. There was a mouse in our room (not that a mouse would hurt anything, we just didn't want it to get into our suitcases and food) and the front desk was more than willing to switch our rooms. Not that I was worried about it, but I figured there may have been a little compensation, but we can't control nature.
Todo estaba nuevo y limpio Las almohadas para dormir estaban muy duras
Beds were ok The bathroom was outdated. Bathroom floor blue tiles and shower curtain were dirty. Carpet floor looked dirty. 2 dusty closets I WAS DISAPPOINTED
Beachfront access, on the boardwalk, good parking, excellent staff. Old, worn-down rooms and bathrooms. Bath instead of shower. More expensive than the one next door (Taj) which is a much nicer room, floor-to-ceiling windows, modern, updated and cheaper.
Close to everything we wanted to do Requested rooms together, they said it would be a problem...they did not keep that promise.
We booked 2 rms. for a wknd. party of 8. Had a great stay! The staff were pleasant and helpful everywhere we went. Live music at Margaritaville on Fri. night was awesome with good food and great drinks.The pool and pool bar Sat. afternoon was fun and friendly. There's so much to do in the area- we went parasailing, spent time on the beach and Boardwalk, and went to the beach bars and a couple of nearby casino clubs (we didn't sleep much!) Resorts was a great base for our weekend with plenty of space in the rooms for all of us and plenty of on site options for food, drinks and music.
I liked that we can go outside right to the beach and rides . I liked the security guard checking everyone's room keys before you can get to the elevator. The staff is very polite. The bathroom is very spacious and clean. The beds are comfortable too. Check in is late. We requested an early check in because our daughter needs to nap after going on the beach and before our 6:oo dinner reservation . Also a sign that there is a food court would be good to put in the lobby. Did not realize it was there.
Restroom is not clean,reservation is not the right amount,noise all night
I love the room it was clean and comfortable
The facility had great access to the beach, a beach bar, and a relaxing roof top pool with bar. Rooms we're a good size. Staff members were not very welcoming. They weren't mean or rude, but didn't seem like they enjoyed their jobs or the guests. Older hotel so not many elevators, but what made it worse was when the service personnel put the elevators on hotels on hold during the busy mid morning. The hotel needs renovated badly. The hallways had stains on the carpet and the walls looked dirty. The rooms had damage to ALL the furniture which is weird because they make you put down $125 security deposit if damage is done. Sooooo if people are beng charged $125 when they cause damage then FIX the damage! Not staying there again. I'll pay a little extra to stay at the Tropicana.
My husband and I loved the fact that the entire hotel is non-smoking. We were right next door to the Tropicana which was very convenient. it was nice leaving after our stay and not having to walk to a smoke-filled casino to do so.
The room smelled like mold and cigarettes and we were on the non smoking side. The room door was not sealed good so the wind in the hallway made it seem like someone was trying to get in, so we had to place a folded piece of cardboard in the crack of the door to stop the noise. The shower head sprayed so wildly I had to shower with my back to the shower head which wet my hair up. Smh! Not a good stay!
Location is great Hotel manager was extremely rude and unaccommodating. Hotel room was old unkept and dirty. For almost $400 a night that hotel room should've been pristine.
The comfort was second to none n cool decor. TV was terrible n nothing to do in that area except the Trop. Was never told in advance about security deposit.
the water pressure absolutely terrible!! how do you expect a person tp take a shower under trickling water?
Walking distance from boardwalk and casinos. Nice view. Comfy bed. No coffee in room. Toilet paper holder fell off wall. Hallway needed much improvements. No adjustable shower head. Most common areas were closed, for renovation ahead of summer season.
The lobby and rooms were just tired. Bed was comfortable with nice bedding but the decor needs updating. Everything was clean. No coffee maker in the room or free coffe in lobby was disappointing. Seems that is standard in most hotels now. We had almost no hot water both days.
The shower had no water pressure and there was no hot water
Friendly staff Things were falling off in our room that heater broke while we were in there the door wouldn't open with the key card ever lots of sounds in our room coming from the air vents loud people in the hallways at all hours of the night the smell of marijuana in the hallways somebody was jiggling are knob we had to evacuate not a good stay
The Chelsea main tower location was clean and the valet staff was nice. The halls and elevator are very dated. The weekend rate was way too expensive for the overall condition of the hotel.
Room was good size, roomy In room fridge Check in was difficult to find from self parking garage Not enough towels in room Room phone was broken Could not check out on TV
Easy access to boardwalk , dining and casinos. Staff was excellent. Bathrooms needed some updating. More hangers in the closet.
There's a classic Atlantic City feel to the hotel that cannot be outdone by most other properties in the city. Rooms are more spacious than others and everyone was helpful! Even their self-park employees were so helpful to give us helpful information on the hotel and its neighbouring properties (especially since the food choices helped our starving selves upon arrival.) Would have been nice if the counter at the second floor, which looks like a check-in and concierge counter itself, told guests to turn around and check-in at the first floor. It makes the hotel look a percent abandoned, so it makes that little spot look more like a museum half-done.
Price Elevators are almost impossible to get. Tv was broken, called the front desk about it, they lied and said they were sending someone up and never did. Children and families running around even later on in the evening
Across from Boardwalk, close to casino and shopping centers. Room was clean. Minor maintences needed in room, refrigerator was not cold, ventilation was not working, iron and ironing board needs replacing, toilet flushes like it was going to overflow, and only 2 out of 5 elevators was working, took 20 mins to sometimes catch one.
nostalgic and classy our fridge didn't work, but they replaced it immediately. the ice machine in the hall didn't work, had to go two floors away for ice.
AC kept returning quickly to auto mode and setting the temperature higher than comfortable.
Tv did not work, should have received a refund
The king size bed The bathroom was small
The place was close to the beach and board walk, staff was friendly, hotel itself was comfortable and clean. Terrible restaurant! Went there for breakfast- I've never seen someone mess up an egg so badly! Staff was extremely slow! Overall it wasn't a big deal, and they were very nice. Oh, and the drinks they served were awful!
Used a spare blanket from the closet in the room and next morning woke up with sand all over myself and the bed. Called in the morning to report the issue, room was made and sand and dirty blanket were born left in room. Called again in the evening and sand was finally taken off the bed but same dirty blanket was left in the room. Finally at around 9pm a new blanket was given to me and I was told that the spare blankets in the closets were not replaced unless asked by the guest. That is disgusting.
Liked everything about my stay at the hotel. Nice big spacious rooms. Good value for money. Very close to the beach. Lobby area had a weird smell. Restroom in the room did not have a fan.
I liked the room and the recreation center. Valet parking could have been better. I gave specific instruction on how to start my car's security system but I still wound up having to wait 20 minutes and eventually go up and pick up my own car. I should not have been charged for that.
All of the condo commodities, very up to date. None
Nice family clean hotel near many attractions.
Very Clean and renovated so everything was new. Even though we booked on Kayak and paid for the room, we were expected to attend a timeshare presentation. When we didn't show up due to our agenda, they would not stop calling the room every hour for the next 2 days. We took the phone off the hook to enjoy some peace a quiet. There are only 3 elevators for over 30 floors. Expect to spend some time either waiting for the elevators (thank you for seating by the elevators) or inside the elevators (housekeeping will be using the same elevators as well). Next time I would prefer to stay at one of the major casinos in the future.
The Wyndham resort was excellent! I wanted a place to relax for spring break with my children an this resort fit the bill!!! The unit was spacious the king beds cozy and comfy!
my bedroom suite was great
Hotel is in good condition, suites are spacious. Local transportation works well between Skyline Tower and city center. Was a great value for money. More than mile from city center. Not on the boardwallk. Check-in time 16pm and check-out 10am.
during my stay i love how my room looked, i love tha fitness and the swimming pool area, and last but not least i like how we were treated by your staff.
I was holding my breath as I had read so many reviews of it being dilapidated and smelly. I moved from the Days Inn next door which was exactly that. My room at the Annex ended up being perfect, just like the pics online. It was super clean and comfortable. Great that they shared the 2 pools with the Chelsea. I loved it. Well my door didn't exactly fit on the hinges. You had to slam it hard for it to lock and even the it wasn't fully on. Guess you can't have it all. ..Also whats up with the fitness center being $15?
Location, clean, hip, Hot water was tough to adjust in shower
Location Old and dirty
Old bathrooms. Dirty hallways.
The bedding was phenomenal!!!! Price great and location right next door to tropicana and 3 seconds off the boardwalk. Walking distance to 7/11 and dunkin donuts which was great to have at 5 am hunger strike.
Absolutely nothing!! Room was disgusting...outdated! Nice hot tubs but had to pay for them. Ridiculous!! Everything...bathroom was gross. Laminate peeling from countertop. Drawers to dresser wouldn't close. DIRTY! ! FLOOR WAS GROSS! VIEW SUCKED! Couldn't check in computers down. .. 2 hours later we went back got this terrible room...demanded a refund and left. 1st day of vacation ruined!
The hotel room was clean, and neat. For the price you can't beat it. The diner on the first floor was really great for breakfast the next day. The hallway smelled awful when we first arrived which gave us a bad impression but the rest of the stay was fine!
The only thing positive about the room was the bed. The bed was clean and comfortable. The room was gross. There were knuckle punch mark in the wall as soon as I walked in. the paint job was sloppy. The furniture out dated and marked up. bathroom counter top falling apart. Hair in the tub. Floor molding missing. lighting in the room was dark. No full length mirror. Only mirror was in the tiny bathroom. Chips of wood missing at bottom of bathroom door. Cheap hollow bathroom door. No fan in bathroom. The walls are paper thin. You can hear your neighbors clearly. Drinking water cups were plastic and not new. They had been used.
Lights off by elevator.
I like nothing in this hotel dirty room and bed sheets, blankets had blood on it I checked out that hotel right after 30min check in because don't like the room and has blood on the blanket,and when I talked to the front desk person she said they didn't have any other room available and they charged me 1 night stay even I checked out after 30min
It was near the water. Check in was horrible and took forever. It was overcrowded and not enough people at desk to accommodate everyone. The room was very old and dirty, as well as the bathroom. The Annex side of the hotel is an old hotel that does not fit with the Chelsea. I have stated at the Chelsea several times bit never the Annex. The should be 2 separate hotels. ..
Pet friendly hotel and quick and easy check in. There is absolutely nothing around. With Taj being closed and Showboat no longer a casino, it is very far from other casinos.
Cheap Not very clean, and just overall pretty crappy
Dog hair everywhere?in the room and sofa. Dark lighting everywhere? Open to early to take ur money. There was no $ put into hotel. Nothing
The agent at the front deak was more than accomedating! Unfortunatly I cannot recall his name but he made a wonderful first impression of the place. The server during breakfast was a delight! Although the food at the breakfast buffett was subpar she apologized for the establishmemts shortcomings and engaged us all in conversation. I almost forgot how disapointing the food was. The place seemed to be in a limbo status under renovations or something. I felt like they were trying to hang on.
The room was clean and the bed was comfortable. Would definitely stay there again. The master bedroom sliding door could be replaced. Understaffed. Should bring the casino back.
The room price for this hotel was about half of what casinos were charging for the same night. The room was clean with a marble bath and granite counters on all of the furniture. We had a nice ocean view. Overall it was a good value. Resorts casino is nearby as is the Landshark oceanfront bar. Two additional casinos are planning to reopen on either side. The Hard Rock, at the old Taj and the Ten at the former Revel. The former casino was busy during our stay but had less amenities than the casino hotels. The hotel does have a couple of restaurants and one has a bar. It has large unused casino space. The hotel needs to find use for this open space. The former boardwalk front Johnny Rockets restaurant should be reopened. Old casino signage should be removed from the front of the building advertising a long closed buffet.
Reasonablly priced and very clean Street level Chealsey Ave side a bit noisy due to traffic.
affordable Clean sheets and pillows Free breakfast and coffee Close to the beach (2 blocks) Breakfast lady hardworker Manager was nice Damp carpet Room had odd odor due to humidity Breakfast lady not flexible on breakfast time to other guests
Proximity to the beach and boardwark was great. A great value for the location and the staff was friendly. The floor in our room was damp in some places.
Affordable Room was damp. Comforter felt damp. No microwave available.
Breakfast was good, staff excellent, the bed and pillows were awesome The pullout sofa was very old as were the rusted lamps and chipped table, it was enough to make me not want to stay there again.
Overall great location, block away from the board walk and ocean perfect! Great price, grocery store and liquor store across the streets 24 hour bonus!!!! Plus shuttle bus on main street. Great walking distance to every and anything. Will be returning,. Fuzzy cable
The bathroom had granite countertop The room was crawling with roaches; did not sleep at all; totally freaked out. Management and staff gave no apologies or concessions and accused me of bringing the roaches in from the outside. They claimed they never had roaches in the property, yet they refused to go back to the room with me so that I could show them the roaches. They offered no discounts, refunds or apology! The place should be shut down and the staff fired.
I like AC very much but I normally stay away from the motels by the boardwalk, and now I know why. Good: a block away from the boardwalk; rooms are excellent; corteous staff. Bad: is the off season but they still charged $10 for a second car and $20 for an additional guest. Exteriors are in need of a hose down and the area is very sketchy, didn't felt safe. The value quotient went out the window and we are not staying here again.
simple good room. just one night to sleep in. place could use a facelift but room was good
The price was great considering the other hotels nearby. About 1/3 of the price of the Tropicana 2 blocks away. Read reviews about $10 for parking but it was never mentioned to me. Haven't noticed a charge yet so I'll wait and see if that holds true. I think our bathroom fan was broken since it never came on when we turned the bathroom light on. Also, there aren't any normal size pillows? Just small square ones? Yet still using regular pillow cases tucked in to hide the extra case...you probably get what you pay for.
The price, freebreakfast and close to beach and Boardwalk. Room smelled bad, musty/moldy.
The staff went above and beyond to accommodate my requests. Very friendly and clean rooms, not to mention a great price. I will be back!
We liked the location to the boardwalk and the drive to the other three casinos was easy.
Very surprised at how nice, new and clean the room and bath were. Parking, location, lobby were not good. The breakfast area, was to small and hot.
Clean, comfortable room. Close to boardwalk and casino'S. Walking distance to outlets, also.
good location/value for the price. Breakfast buffet is ok. 5-10 minutes walk from the main city attractions and beach. 10 minutes walk from the main greyhound bus terminal
we went to the casinos that were very very close to the Best Western the beds were a little hard but we dealt with it
Staff were helpful, free internet, free breakfast Not such a good location
Enjoyed the daily breakfast they offered - nice selection to choose from. The location is awful!! The room attendant assigned to our room did not replace shampoo or soaps - the bathroom seemed to not be cleaned rather it was tidy-upped.
in the middle of all casino and near 7 eleven what ever i needed it was right there
The shopping in the outlet stores The price
Although not fancy the facility was well maintained and the rooms clean and functional. Staff was pleasant and helpful. Would return. Nothing
The continential breakfast was fantastic. Service was nice, people were friendly. I booked a non-smoking with double beds. They first gave me a non-smoking with a king. Then I had to settle for a smoking (gave me a can of air freshner) room with double beds. Each morning the room had the odor of living over a septic tank or pool. Very bad odor.
TV selection Proximity to the casinos Complimentary bath item (forgot a toothbrush)
Close to beach Comfortable bed Modern look for a motel Pay $10 for parking not disclosed as free parking on kayak Dirty furniture It's a motel with window facing outside walkway Horrible coffee with an almost breakfast not worth eating
The room itself was a good size, clean and very comfortable beds. SO MUCH HONKING! Literally, nonstop honking from cars at the corner the hotel sits on. ALL NIGHT LONG. It's like honking will actually make cars move? I know that this is something that the hotel itself can't change but seriously I will never recommend anyone to stay here. Also, this is definitely a hotel that people come back to after partying. You can't hear ppl in other rooms, but holy crap can you hear them perfectly when they are outside.
The hotel is older looking outside but the room inside are newly rennovated. The room was clean, spacious, and comfortable. The price for the room was resonable and plan on staying there again in the future.
The room smiled of smoke' Breakfast was bad the eggs where not cooked nor the sausages. Have to pay for parking
The room was clean, beds were comfortable. Location was great, right next to the Tropicana and a Jitney stop. Since it was January we didn't go on the boardwalk but it is a block away so it would be convenient in the summer. I also felt safe because there were multiple cameras in each outdoor hallway. Didn't get up early enough for breakfast so I can't comment on that. No bed bugs or other critters like I've seen in other reviews. The guest policy. If you wanted to have a friend in your room for any part of your stay, even just to hang out for a small period of time, you had to pay for them. Parking lot was small. I did not park here (parked at the Tropicana), but it looked like you would get parked in in certain spots.
Great price. Directly across the street from Tropicana and 1/3 of the price If you are looking for a quiet hotel to go to bed early and not hear anyone outside your room then this probably isn't your place. But if you are looking to go experience AC nightlife and go back to your room late and not pay a lot of money then this is your spot
The room was updated and cleanliness was good Although I didn't have a problem parking, parking is scarce and I could see it being a problem if you check in to late
The room was clean and roomy and the staff was very helpful. I had a wonderful time. Excellent price and location. Nothing
The worst hotel I have ever stayed at. Only stay here if you want bed bugs and really stained bed sheets. There are roaches all over the place. I am a Wyndham premium member who has stated Wyndham properties all of my life. This place really devalues the Wyndham Brad. Wyndham needs to remove this hotel from their properties.
I really enjoyed my stay here it was beautiful and the bed is so comfortable and they have a nice bathroom with a blown dyer
Good for the money & good size rooms. Cleaning staff was lazy & the breakfast was pretty cheap.