2.0
First, the rental was not ready, we had to wait about an hour to get a car. Second, they overcharged for an extra day after we dropped off the car in time. Although the time they entered as starting time was not the time we left with the rental. They stamped the time at 11:47pm but didn’t get the car until pass 12:30 am. So we had to go the office to get the 2nd day charge removed. Third, they now said the is a crack in the windshield, after 48 hours that we return the car.Omdöme skrivet 21 aug. 2023
omdöme från![kayak]()
6.0
Service desk and drop off were not helpful and really didn’t care about anything but selling you insurance when you pick up the vehicle. Also they didn’t have the vehicle I ordered and told me I would have to wait around 40 min to an hour and that was only if they could find one. The vehicle I got was nice but didn’t fit our stuff causing us to take two cars instead of oneOmdöme skrivet 16 juli 2023
omdöme från![kayak]()
2.0
Pick up was horrendous,, total chaos waited over 2 hours to be told I’d get a vehicle but not what we hired , this happened to all people waiting.. We actually got a similar car to the one booked so we thought we were luckier than others . Car was filthy dirty no option to sort we had to leave it’s now 4 am , we hadn’t left car park and clearly the vehicle with 42,000 miles had multiple faults and should have been in for repairs not out on hire …Omdöme skrivet 23 apr. 2023
omdöme från![kayak]()
10.0
Checkin took nearly an hour. There were 3 or 4 agents working and 4 guys standing around watching. Not sure why it takes so long, there were lots of cars in the lot. Granted that things were busy since the Ft Lauderdale airport was closed, but why does it have to be so slow?Omdöme skrivet 15 apr. 2023
omdöme från![kayak]()
2.0
Pick up was extremely disorganized. The Tampa Airport staff needs additional training. But the cost of the rental itself was on the lower end, so that was a positive.Omdöme skrivet 5 mars 2023
omdöme från![kayak]()
2.0
We had booked a van online at Tampa international airport and when we got there we were told we didn’t but they said u must have been re-routed to a Avis agent half hour north of airport- this was terrible- then we were told we could not return it at Tampa and had to bring it back the agent or we would be charged - terrible - we should be partially compensated for out trouble DarrenOmdöme skrivet 3 mars 2023
omdöme från![kayak]()
2.0
I arrived at the airport at one am and had a car reservation and they gave it away and stranded me. I will never rent another car from this company again!Omdöme skrivet 24 feb. 2023
omdöme från![kayak]()
2.0
Kayak states fee cancellation, not the case. Stood in line over 1 hour to rent a car and their systems were down along with cars not available. I left the line and Uber Ed to my destinationOmdöme skrivet 28 dec. 2022
omdöme från![kayak]()
10.0
This is one of the best car rental places I have been to. Professional staff that made the pickup and return easy. Easy to get to this location also. For some reason also cheaper than the other locations.Omdöme skrivet 17 dec. 2022
omdöme från![kayak]()
2.0
Had reservation to pick up car at 2am. When I got to window to get it, they said it wouldnt be ready until 5Omdöme skrivet 23 aug. 2022
omdöme från![kayak]()
10.0
I had been unable to find cars at the last minute at the airport and this place came through for meOmdöme skrivet 19 juni 2022
omdöme från![kayak]()
4.0
Tampa counter was very slow to process the reservation. It wasn't overly busy but their computers just seemed to take a long time to pull up any info.Omdöme skrivet 9 maj 2022
omdöme från![kayak]()
