Hyrbilar på Bloomington Bloomington-Normal flygplats

Minus: The experience started pretty rough. There was only one guy working so he ended up being about 45 minutes late opening. Pretty sure he was checking cars, mileage, fuel etc. However myself along with five other customers were not aware of this until later. Two were quite upset, I was just frustrated from waiting so long.

Parking Lot Employee Needs Further Training

Plus: It's a small, regional airport, so there was no line when checking in and returning. About 15 minutes after returning the vehicle, I realized that I had left a jacket in the back seat of the car. The employee was able to give me a special remote (no key attached) in order to go back to the vehicle to get it out of the car. Responsive to my needs - see the what I didn't like summary.

Minus: I was told the car was in a particular spot in the parking lot; however, after searching around, I ended up finding the car still parked in the "return" area. The car still had some trash in it from the previous renter, which I had to clean up. Upon starting the vehicle, I found that the gas tank was at 3/8 of a tank only, but the tank should have been full. I had to go back into the airport to the Budget (Avis) counter where the employee walked outside with me and directed another employee (a young man working in the parking lot area) to follow me to a gas station so he could fill the tank for me. The counter employee commented that someone was not doing their job and it shouldn't be that hard. Obviously, the car had not been "processed" properly upon being returned from the previous renter, which cost me about 30 extra minutes. Luckily, there were no mechanical issues with the car - I had no further problems.

Plus: Bloominton had great service.

Estacionamiento El Empleado Necesita Más Capacitación

Plus: Es un pequeño aeropuerto regional, así que no había colas al registrarse y regresar. Unos 15 minutos después de devolver el vehículo, me di cuenta de que había dejado una chaqueta en el asiento trasero del coche. El empleado pudo darme un mando a distancia especial (sin llave) para volver al vehículo y sacarlo del coche. Responder a mis necesidades - ver lo que no me gustó resumen.

Minus: Me dijeron que el coche estaba en un lugar particular en el aparcamiento; sin embargo, después de buscar alrededor, terminé encontrando el coche todavía estacionado en la zona de "regreso". El coche todavía tenía un poco de basura del inquilino anterior, que tuve que limpiar. Al arrancar el vehículo, descubrí que el depósito de gas estaba a 3/8 de un tanque solamente, pero el tanque debería haber estado lleno. Tuve que volver al aeropuerto al mostrador de Budget (Avis), donde el empleado caminaba conmigo y dirigía a otro empleado (un joven que trabajaba en la zona del aparcamiento) a que me siguiera a una gasolinera para que pudiera llenar el tanque para mí. El empleado del mostrador comentó que alguien no estaba haciendo su trabajo y que no debería ser tan difícil. Obviamente, el coche no había sido "procesado" correctamente al ser devuelto del inquilino anterior, que me costó unos 30 minutos más. Afortunadamente, no hubo problemas mecánicos con el coche - no tuve más problemas.