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9,2
Minus: No spare tire a three hour delay almost missed my flight very stressful experience I was not happy
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8,0
Minus: Provide directions to the Drop off location when the vehicle is originally picked up.
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6,0
Plus: Yes good and friendly staff
Minus: I left my eyeglasses in car at time of turn in. I had a horrible experience trying to get a phone call in before closing time. Kept getting bounced to the national Avis phone service and wasted time. I wanted simply to talk to desk clerk before she was done work and have her check. No go.
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10,0
Plus: The young lady at the Casper Airport was as professional and courteous as any rent a car person I have ever dealt with. Highly recommend her
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5,6
Car was to small and was dirty
Plus: Checkin and dropoff
Minus: We had 7 people including 2 with handicaps. The Tahoe was not big enough for all passengers plus two mobility scooters. This made the 4 day’s we had the car very miserable. And the rental agency was too far away to take the car back.
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10,0
Plus: Car was ready for us Casper and check in at Denver was extremely fast.
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8,8
Plus: The hosts were friendly and helpful.
Minus: I was not found in the system at first, even with my confirmation number, but the owner continued to look for my reservation which she eventually found. I was going to be charged $170.00 instead of the $106.00 quoted price. The owner and I agreed on a charge of $117.00.
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9,6
Avis car rental critique
Plus: The rental experience with Avis was excellent
Minus: I didn’t like the Nissan Sentra. 4 stars overall for the rental because I thought the car itself was awkward
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10,0
It's the people who help you.
Plus: The people who work for Avis in Casper we're so happy to help with everything I requested it makes me want to go back again.
Minus: The car was clean and like new.
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10,0
Plus: Great car
Minus: nothing
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8,0
Plus: Easy check-in and return process
Minus: The first car they gave us had a low tire warning light on. It turned out there was a nail in the right front tire. With the warning light on, it seems like they should have caught the problem before sending a customer out in the car.
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6,0
Minus: Quoted $38/day in Casper and $672 for two day trip to Spokane. What is the sense in this?
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9,2
Minus: No spare tire a three hour delay almost missed my flight very stressful experience I was not happy
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10,0
Plus: The young lady at the Casper Airport was as professional and courteous as any rent a car person I have ever dealt with. Highly recommend her
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10,0
Plus: Car was ready for us Casper and check in at Denver was extremely fast.
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8,8
Plus: The hosts were friendly and helpful.
Minus: I was not found in the system at first, even with my confirmation number, but the owner continued to look for my reservation which she eventually found. I was going to be charged $170.00 instead of the $106.00 quoted price. The owner and I agreed on a charge of $117.00.
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9,6
Avis car rental critique
Plus: The rental experience with Avis was excellent
Minus: I didn’t like the Nissan Sentra. 4 stars overall for the rental because I thought the car itself was awkward
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10,0
It's the people who help you.
Plus: The people who work for Avis in Casper we're so happy to help with everything I requested it makes me want to go back again.
Minus: The car was clean and like new.
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10,0
Plus: Great car
Minus: nothing
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8,0
Minus: Provide directions to the Drop off location when the vehicle is originally picked up.
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8,0
Plus: Easy check-in and return process
Minus: The first car they gave us had a low tire warning light on. It turned out there was a nail in the right front tire. With the warning light on, it seems like they should have caught the problem before sending a customer out in the car.
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6,0
Plus: Yes good and friendly staff
Minus: I left my eyeglasses in car at time of turn in. I had a horrible experience trying to get a phone call in before closing time. Kept getting bounced to the national Avis phone service and wasted time. I wanted simply to talk to desk clerk before she was done work and have her check. No go.
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5,6
Car was to small and was dirty
Plus: Checkin and dropoff
Minus: We had 7 people including 2 with handicaps. The Tahoe was not big enough for all passengers plus two mobility scooters. This made the 4 day’s we had the car very miserable. And the rental agency was too far away to take the car back.
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6,0
Minus: Quoted $38/day in Casper and $672 for two day trip to Spokane. What is the sense in this?
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