Hyrbilar på Charlottesville Albemarle flygplats

Plus: Nothing

Minus: Information given at time of booking was incorrect and was not able to rent car.

Minus: Reserved large SUV, got open bed smaller pickup. Open bed resulted in problems due to three days of rain and I was transporting supplies for wedding and four passengers

It got us where we were going!

Plus: Easy pick up and drop off

Minus: Car was dirty, maintenance light was on for oil change and filter when we picked it up. Tires were bare causing us to hydroplane during rain storms. Rear view mirror kept falling off.

They closed...

Minus: According to the other car rental services, dollar is supposed to remain open until the last flight arrives. This was not the case, they closed and therefore I couldn’t rent from them and had to pay double to rent from someone else. Never use them again, that’s for sure.

It is not worth it to deal with the staff here, I would walk

Plus: Low wait time, close to the doors of the airport, the lot is close to the desk

Minus: That the desk agent tried to give me a care multiple tiers below what i reserved, because I reserved through a third party site and he was not okay with that. He said I paid to little. I don't see how that is my problem, why he doesn't have to follow published rates and honor completed transactions, and where the corporate oversight it that should come down and remind this location that just because it is the only desk at the airport and a little isolated does not give them the ability to do whatever they please for whatever reason.