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Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
The bed was very comfortable and the accessible bathroom was roomy and well designed. We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
Nice place, good price, excellent service and ubication.
Well Clean!!! N/A
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
The bed was comfortable and that was the only good part. Front desk staff was not very professional. Twice I called regarding ground transportation...once to the city of Denver from the hotel and once inquiring about bus transportation near the hotel. The staff had no idea if buses even came to the area. Thankfully Uber was available to get us back and forth to the city...no thanks to the Baymont staff on that one either. The guests next to us didn't even get in to their room until 2:30am and were extremely loud and disruptive. The icing on the cake was when the shuttle to the airport that we had to reserve when we checked in told us along with half of the other patrons waiting to board that it was full and we would have to wait for 30 minutes for the next one...Uber came in handy again.
The hotel was convenient and clean. The breakfast wasn't very good. The hot water was cold, many of the apples were rotten, and the eggs were powdered and watery. There were no towels in the exercise or pool area. Housekeeping was knocking on our door at 7am. I had trouble with the computers in the lobby. And while they said that they had a sewing kit, they didn't have one when I needed one. It seems that they just are not taking care of all these details that make life good for guests.
convenient to Denver airport, good shuttle service, the pool looked lovely and next time we might actually swim if we have more time.
Internet was marginal on fourth floor. Windows 10 didn't connect properly to it. Bed was rock hard. Which isn't my preferred.
very conveniently located near airport, cost about $25 Lyft ride into denver one way.
I liked the location as myself and the person I was with had a very early flight and the hotel being close to the airport was a big plus. The sink in our room was completely clogged, hair from a previous tenant was all over it and it would not drain at all. The tub had a very slow drain making taking a shower almost like a bath.
Rooms were clean, location was great, indoor heated pool, breakfast Small rooms, small bath rooms, older utilities, did not have microwave or mini refrigerator, parking wasn't the easiest
Convenient location to airport. Room always hot, even though we never used the "heater card". No food in hotel, besides early morning breakfast. Drink and snack vending machines were out of a lot of items.
It was near airport out in the boonies. The check in clerk was unprofessional. He stated when a room becomes available he would call me on my cell. He never called. I went back to check & he said it's been available.
Room size was huge MA
excel location - fine furnishings - very professional staff - quiet
A reasonable rate for a very nice hotel that is convientently located to the 16th mall and the baseball field (coors).
we are simple middle class young adults and the warwick treated us like a million dollars. they were so helpful they even managed to help us find our way home for us on the phone when we got lost in downtown we will be staying their again. the menu at the restraunt was extremely intimidating so sadly we never even went in and the balconies are very worn and dated
The first room I was checked into was not very clean. It smelled of use and tobacco,a lamp had a burned out light bulb, and the desk top had not been washed (water rings etc). I asked to be moved and after a lot of waiting and several excuses was moved to a nicer room. However, in general, the hotel is rather shabby. Not at all like the Warwick in Dallas.
Nice and clean rooms. Good service at front desk and at front door
comfortable beds no pool
Staffs were so friendly and helpful, they upgraded my room for free, that was a nice surprise after long hours of flight. None
Lovely room. Great location close to a range of interesting areas of the city.
Super friendly staff. Great location. Rooms outdated - bad lighting (sucks when you're trying to do your makeup), no microwave/ fridge, limited parking and super uncomfortable beds.
Size of room, convienient position and restaurant menu.
Clean and centrally located hotel. The pool on the rooftop is definitely a bonus!
Seth, the guy who checked us in was great, gave us free drink card and gave us recommendations for clubs. Room was clean and hotel had a nice friendly atmosphere.
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.
Great Staff comfy room and on site resturant Price for parking
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
Located on the 16th street mall. Anything you want within walking distance.
Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
The parking was atrocious
Great location in the heart of Golden. Lots of dining areas with distinct vibes.
The room was great. Easy access to downtown Golden. Plenty of restaurants within walking distance. The staff person who checked me in seemed uninterested in helping me with a room. It seemed I was wasting his time when I inquired about room availability.
The decor The inability to get to Room 226 from the lobby without having to carry my suitcases up stairs.
Location is unbeatable, nice breakfast, great dinner, parking garage Room / bathroom dirty, outdated, saggy mattress covered w/ a piece of memory foam
King size bed with lots of pillows, balcony with table and chairs, quiet, loved the all the amenities. Complementary coffee and water was great. Loved the shampoo and lotion. Great place to stay. Nice hotel with old time feel, but modern rooms. Side door entrance would not lock after entering, allowing anyone to enter without a card key.
The staff were very nice and helpful. Great to have complimentary breakfast, happy hour alcohol, and cookies and milk! The hotel was converted from an old apartment, some of the floors have not been replaced, so it gets squeaky sometimes. The bedroom (we had a suite) is a bit tight. Wish we had more room between the bed and the TV stand.
Hotel representatives were extremely friendly and helpful. The room was spotless. No coffee when we went down for breakfast. Parked across the street cause parking was expensive.
The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!
Clogged drain in the shower
The staff was nice The price of a bottle of water was crazy never drink the water rather drink out the sink... Bring own water
The room was spacious and clean. The bathroom/shower was great. The staff provided great service and I always had clear communication with them. Highly recommended.
I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.
Loved the outdoor tennis court. The front desk staff was very courteous and helpful.
light rail and b cycle is only a block away.
Small gym and not hot tub.
Clean The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.
Very clean...happy hour was great... Rm service was just ok
Great location. Live music in the lobby was lovely. Bell boy staff was very helpful. Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.
Vi landade i Denver efter en 24 h lang flygning, var avsikt var att vila ut och komma iform infor en biltur pa 32 mil. Allt var bra pa hotellet. Jag vill anmarka pa en handuk med tuggummi pa! Det luktade inte fracht nar lugtkonditioneringen startade, mogel kanske. Personalen var trevlig.
The breakfast was very good, and the staff was friendly. No complaints to report
The check-in was handled quickly and professionally. The desk staff responded to my questions in a knowledgeable and helpful manner. The breakfast buffet consisted of a nice variety of choices, and the coffee was very good, starting our day off well. The room had an odor, possibly from an air freshener, which I found a bit unpleasant.
The food service/kitchen staff is superb. They will do whatever it takes to make the customer happy. I wanted a room a room with a balcony but they allowed me to check in at 11am with no problem.
Staff was very professional. Very small bathroom for $185 a night. Single sink.
The staff was friendly and professional, although some guy who works the restaurant literally chases you down to seat you pointlessly. The location in Golden is close to Red Rocks. The hotel is really old and run down for the price. The beds weren't comfy, but most of all, the walls are incredibly thin. Each night we had to call security because the room above or next to us was partying... They weren't even being that loud and you could hear every word they were saying thru the wall.
Everything!!! There wasn't anything I didn't like about my stay.
The last night had a large group of noisy young people next to us that partied late into the night. Multiple calls to the front desk to mitigate did not result in any reduction of noise. We now wish we would have requested a new room in another wing of the hotel. Will probably not use again due to lack of response by the staff.
The personal were professional and very courteous. We will return to this hotel again in the fall and winter. Rooms were clean. The bar service was poor and slow. More help as it was full and saw maybe at best 3 people waiting the tables.
The staff was friendly and the atmosphere was nice. It would be nice if the rooms came with a microwave and a parking spot in the garage at no additional cost.
They were friendly, it was clean except for the carpet which looked really dirty. Housekeeping kept knocking on our door when we were trying to sleep, I figured she would go away if we didn't answer, but No I had to get up and tell her we didn't want room service. We had to pay for water, never had this in any hotel. Also, only got 23 hours of free internet after that I had to pay. Oh yeah and I had to pay for parking as well!!! Never had to do that at any of the hotels I have stayed at, in fact breakfast is included at other hotel. They were very friendly but it's not enough to make me come back, next time I will stay somewhere I don't have to pay for everything.
Having a refrigerator in the room at no additional charge As I was adjusting the pillows to go to sleep, the headboard of my bed came off the wall, and fell to the floor nearly hitting me in the head. When I called the front desk to let them know, I asked if a manager could please come up to my room so that I could show them the severity of the situation. I felt that a manager should be informed of the condition of the facilities that ther customers are staying in. I felt that this was a highly bad situation and poor customer service, and felt that a manager should be informed.. They said they would send them up, but instead maintenance was knocking at my door and offering to reattach the headboard so that I wouldn't need to worry about it falling on me that night. However I was on my way downstairs to check out from my one night stay. When I went to the front desk to check out, the receptionist asked how my day was and I voiced my displeasure about the headboard and how it was not handled very well. I want they can ask to speak to a manager and was told that there wasn't one available. She offered to take the charges off of my hotel bill, which was $10 for parking and a $2.50 bottle of water. I feel that this was extremely unsatisfactory for the amount of money that I paid for the hotel room and the fact that having something so unpleasant happen during my one night stay was ridiculous. I expected more than a $12.50 incentive. I will never recommend this hotel to anyone, and the fact that I paid $180 for a room where when I ask for extra towels, I did not receive them, and my headboard sell off most hard to adjust pillows, was horrible. After the headboard fell down, I could see that this has been a problem before as there were previous drywall anchors that were in the wall and that have been stripped out from the headboard following previously. After the headboard fell, my bed was covered in sheetrock dust. I'm asthmatic and this definitely causes the problem. But as it was late at night, & I was extremely tired and did not feel like moving all of my things to a different room, I dealt with it. It became an issue though in the middle of the night when I woke up having an asthma attack because of all of the dust. I got one night away to get some rest, and was completely unable to. It was a very disappointing experience.
Staff friendly but professional Clean with all the amenities we were looking for We just wished that parking was better Very surprised to find we had only 2 options regarding parking both of which we thought pricey
The staff were wonderful and the room was clean. They have a policy of 2 kids per adult but when I told them I have triplets they quickly made an exception. They had a party that was really loud till 11pm
Very comfortable bed!
The staff was great!!! The room was quiet even though there was a lot of activity in the atirium. The service in the restaurant was very accommodating and the food was excellent. The grungy desk staff and concierge was extremely helpful.
Pros... Room darkening curtains, triple sheeted bed, lots of pillows, nice restaurant and bar on the second floor with a decent happy hour, Starbucks in-room to brew. $12/day parking, no wifi instructions in the room, dirty bathroom, tiny room, air conditioning never truly got cold, broken ice machines on several floors, guest smoking marijuana in outdoor pool area and letting non hotel guests in to "party". Security did nothing when notified. Not a place to bring children (we didn't, just a heads up). There are add on charges for every little thing. This hotel is not conveniently located to downtown Denver. Will pass on it the next time we are in town.
Spacious rooms, employees were friendly, nice breakfast, well priced. The person who checked us in was in training and didn't know what she was doing. We didn't receive our buffet vouchers until we asked the next morning. The cards frequently did not work in the parking garage, which was really frustrating. The TV did not work until we had an "engineer" come and fix it. He said this happens all of the time and it took about 20 minutes to fix.
The hotel was clean and quiet and had an indoor pool. Price was high for two small double beds and breakfast was not included. The pool water was severely burning to eyes - rest of the evening spent periodically flushing eyes out with fresh water after swimming in the afternoon.
The room was nice and spacious with a small fridge and microwave which were handy. The front desk staff were really nice and helpful. Especially the lady who had moved there from Florida (don't know her name). She was really nice. I also liked that they had a few frozen dinners for sale for when you just wanted a quick something to eat without going out. The location was great also, just a short drive to nice restaurants and the movie theater. Really a nice place with nice people. I didn't like being right down the hall from the cafe because I could smell food cooking in the morning and hear people laughing and talking over their breakfast which woke me up.
Cleanliness / decor / staff
clean rooms, good hotel a little too far in the west of Denver
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The beds are the most comfortable beds we've ever slept in at a hotel. The atmosphere of this hotel is lovely. Very home-like. I wish the hotel had a pool - I don't think it did.
Location, cleanliness, and staff were good. Street and hotel guest noise made it difficult to rest.
the best is location. the hotel located in golden, where is very peaceful and safty. my friend told me this is the best hotel in golden.
When I got to my room the towel bar was hanging off the wall and was never fixed during the 4 nights I stayed here. The water heater and air conditioning broke while I was staying. Everyone had to take cold showers until the water heater was fixed. Managment did not communicate these issues to the guests, we had to figure it out for ourselves. Management also did nothing to make up for the inconvenience and uncomfortableness these issues caused. My friend held a brunch in one of the small meeting rooms near the hotel lobby and it was probably 90 degrees in there. It is a good location, but I would never stay there again.
Modern, comfortable, amenities, great location. Excellent catering. Wedding event
What a great little hotel! The best location - we were right downtown in the quaint old downtown & on the river too!Rooms are gorgeous - big fluffy beds, lots of nice touches like free bottled water, fridge, robes. Very clean & very comfortable. Staff are beyond friendly & the restaurant was great - especially the patio overlooking the river. Their burgers are awesome!
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Front desk person was nice. At first look thought it looked great. It was a suite which is fine, but the first coffee mug i took out of the cabinet was dirty. 99% sure the hair conditioner was refilled with body lotion.
Staff was very friendly, room was large with kitchenette. Very clean and very quiet. Bed was comfortable! Slept great! The location, not within walking distance to any restaurants or stores. It would have been nice NOT to have to get back into the car again after driving 7 hours. But it is right off of the highway, easy on/off access.
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Clean, modern, great hot breakfast, friendly staff
Staff was great, rooms were very spacious and very clean. Definitely go back to that hotel.
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The location and the pleasant staff. NA
What I liked best about the hotel was the breakfast and friendly staff. The only thing I was disappointed was the fire pit was not up and running. It was too cold.
Good breakfast The hot tub was filthy, green and smelled awful.
Location to Golden and the room itself were great for the whole family. The pool area could have been cleaner and the water a tad bit warmer.
Staff were courteous and helpful. Shuffle to airport on departure. Business center. Distance from downtown. Noisy. Overpriced. No separate shower. no refrigerator. Stirrers instead of spoons. Food was mediocre
We loved the way the women up front went out of their way to help us. The woman that worked security was also very helpful in assisting us in solving the problem we had not being able to get into our room. The staff was great. We didn't like having to go through the process of getting our room unlocked, we arrived at 12:25 am and didn't get into our room until 1:30 am because we were locked out of our room, it apeared that someone had been using the room to watch television in during the day because of the empty water bottles left on the dresser and the indents on the beds from someone sitting on them. There was also a man sleeping on the sofa out in the hallway by the elevator like a homeless person.
Staff, service, room, restaurants, lounge all top-notch. Staff especially sharp, helpful and attentive in ALL areas. Our event was enhanced by the helpfulness and efficiency of the excellent staff as well. My wife and I both were very impressed. Breakfast service at the hotel restaurant was strained due to lack of enough staff. However, those that were working gave service unexpectedly above and beyond given the hectic conditions.
Nice balcony. Well designed lobby Did not get the room I booked.
Has everything you'd need
The room was nice and clean, staff was very friendly and helpful. They are still charging for wifi which seems pretty archaic these days, especially since the facilities are geared more toward business travelers.
Very affordable for a big room with 2 queen beds and a patio overlooking downtown Denver and the mountains. The sliding door to the patio was in really bad shape. Other than that, great experience. Service was second to none
Great location, easy parking, excellent price. Enjoyed the little patio off the room. Wireless internet was poor--couldn't even connect.
- Decent bar, great food at said bar - Very friendly staff that asks which side of the building you'd like, a fairly rare experience for me - Clean and spacious - It seems on the ground floor like it's going to be loud, but the set up turns out to make that a non-issue in rooms. - Not close to much you'd want to see, wouldn't use as a base for a stay in Denver, but it's very easy to get to if you're on your way from Denver or the airport to somewhere else (or vice versa). - On the west side of the building you may hear obnoxious protesters in the morning who have nothing better to do than harass women seeking healthcare. They don't tell you this when you check in and they ask which side of the building you'd like. - Although my car was parked, they didn't think to tell me to keep my room key until I got my car. This created a bit of a headache.
Incredible Views above the 5th floor. I just sat and watched the perfect framing of Denver with the snow-covered mountains behind for quite a while. This is "closer" to the airport than downtown, but make sure you get the shuttle service to the airport because the taxi will cost you $35-$40 if you are lucky and head out when the traffic is light.
It was clean, decent furniture and decor. Sunday late night service took too long. after multiple calls, we finally got room service ordered. But then they took too long so canceled. Also they charge you to park.
The bed was fine, the staff friendly, and the bathrooms were clean enough. It took me over an hour to connect to their internet, even with tech support on the line, and even then only via wi-fi as the LAN line wouldn't ever work. The television was a decade old and could never properly decipher the signal, maintain a single screen instead of split, or pass audio through an HDMI port. As much as they're charging, some of those profits need to be invested in upgrading their outdated and insufficient equipment. I wouldn't go back.
It's in kind of a nice location. The room was clean and we had access to the deck from a back door unlike several other rooms. The staff was very nice and welcoming. Wifi was terrible. There is no air conditioning in the room so we had to rely on a ceiling fan to keep cool. Didn't really work for us. Nice place but overpriced.
It was quiet, dark and warm, though quite expensive.
We loved this hotel. The location is perfect and the service is exceptional - just what you would expect from a Four Seasons. I would absolutely return and can't imagine a better experience.
We were there opening week so everything was brand new! It is not your typical Four Seasons--very trendy and seemed to cater to a very young clientele but we enjoyed our stay. The room was beautiful and the restaurant was great. Delicious dinner and terrific breakfast.
Our room was beautiful, especially the restroom. The restuarants were outstanding. The only regret we have was we ran out of time to be able to utilize the spa.
I stayed here with some friends prior to a conference. Everything about the Four Seasons was exceptional, so the staff definitely lives up to the Four Seasons standards. Great location - close to fantastic bars, restaurants and shopping.
My wife and I spent a weekend in Denver in late January. The room was beautiful and quiet. The shower was great with the rainfall shower and the regular shower head. We used the work out facility and the spa. The machines all had a touchscreen that allowed you to watch tv, control your idod, or play games while you worked out. It was the best workout touchscreen interface that I have seen. The spa has a hot tub, steam facility, relaxation room and the showers have three different water spray options: Regular shower head, side show heads. and rainfall shower heads. You can use all three simultaneously: It's great. The hotel staff used the house car to bring us to a restaurant that was a little too far to walk. They picked us up afterward. Many hotels have nice rooms. I have found that Four Seasons also have the best service around. The only negative of the visit is the road construction in front of the hotel. We ended up parking at the garage across the street because we didn't see...
Four Seasons Denver is elegant, upscale, and has a marvelous bar and Edge Restaurant. The SPA is wonderful. A few service flaws to work out.
The hotel is nice, staff courteous and helpful, and the atmosphere was excellent. I chose this hotel based on proximity to my morning meeting, but would return for the comfort and service.
Very inviting, spacious rooms - loved the illuminated bathroom sinks! Particularly modern decor and great access to the dining/shopping areas of LoDo
Great hotel with superior service and the room was excellent with oversize tub and shower. Very comfortable bed.
Beautiful room-spacious suite.excellent auto valet service and courteous staff Checked in about 3pm-broken mini-bar refrigerator in the hall along with dirty dishes from someones breakfast 2nd day -Left the room at 11am,returned at 4pm ,no maid service. Had to call front desk for service,no paper 3rd day-no turn down service,had to contact front desk for a breakfast room service menu Elways-two salads-$ 60 SYSCO precooked chicken-salty
NIce hotel in a good location Lobby and bar area are lacking. Room bathrooms need updates.
The hotel didn't get my reservation from Booking.com. The staff was very nice though and honored the rate that I said I had booked and gave me a room. The room service menu is very so-so.