Hotell i Miami Beach

Plus: Proximity to beach and Lincoln Mall. Our room was right off the pool which was super convenient. Front desk staff couldn't have been nicer especially when I disputed some charges at checkout out.

Minus: The facilities need maintenance. Particularly the pool area. Broken tiles and the bottom of the pool was chopping off in at least one large area. The bathroom also could use some maintenance. The vanity top had a chopper out of it and theme leftist was rusting in areas.

Plus: Location, pool area, room & bed comfort. It is located right out of the loud crowd on Ocean Drive, so it is a lot more chilled and relaxed. Overall, much better than all other hotels on South Beach.

Minus: I can't quite say it was a true 5 star experience in terms of appearance and for the premium price. But again, a lot better than the other hotels around.

Minus: I was charged twice for my staying and although I've contacted the site several times and it's been three weeks I still couldn't get my money back

Plus: Every staff member said hello to me. Staff was very friendly

Minus: The Spa experience was ok, Massage for a deep tissue was weak. The Sauna was not on, I turned it on but should be preheated for guests or what good is it. For $440 for 2 - 50 minutes massages I expect more.

Plus: The first night was a disaster. At about 5:45 p.m. I called down to report a loud fan/ motor annoying noise. They said they would send someone up. We left about 20 minutes later for a dinner reservation.When we came back later that evening it was late nothing had changed. we were to tied to do anything so we tried to go to bed. Sleep did not come for either of us easily and we were up a good part of the night. The next day I complained and the girl offered us a $50.00 credit and would move us down from the top floor in the same proximity. the noise was probably from the motors on the roof. Looking out after agreeing I saw all the fans from the building next door so I called back and said it was not acceptable. I was turned over to the Rooms manager (Emily) who was excellent we were moved closer to the front of the building, no noise good sleep a Ritz Carlton experience. First day terrible second day great. Not sure how to evaluate Sid Barish

Plus: Staff, location

Minus: Not up to Ritz standards! More like a motel

Plus: Location is perfect for experiencing all that South Beach has to offer; staff was fantastic and very accommodating; food was very good;

Minus: The way of the travel world now appears to be to charge little bits (or more) for every little thing, this was no exception.

Plus: I like the location and the beach area.

Minus: The room had big stains on the carpet & it was not well maintained or cleaned.

Plus: Kelly at check in, superb. Ziggy, beach manager above and beyond. The beautiful lady who delivered room service at 1 AM and serenaded my daughter with a lovely Happy Birthday. All the staff were friendly, and excellent!

Minus: The lobby decor. Also, no coffee shop.

Plus: Location and staff Also quite for sleeping even though spring break

Minus: Driving on strip

Plus: The staff were amazingly helpful. The hotel itself was beautiful to an almost unbelievable level. Our view from the 8th flood was gorgeous. The window opened!! We even asked for somewhere to store a few mixers and leftovers and they wheeled us a small fridge! Awesome.

Plus: Läge och personal Även ganska för att sova trots att spring break

Minus: Kör på strip

Plus: Hotel Excelente tudo e perfeito vou voltar para ficar mais vezes

Plus: Amazing location, beautiful balcony and loved all the pools!

Minus: Wish there was a adult only pool

Plus: The room's view of the ocean! Wow! The room's layout - bed, space, yuge bathroom, closets, room safe, fridge... perfect. The parking valet, bell staff and counter staff were on their game and made our entrance and getaway as easy as it can be. We will be back! Thanks Eden Roc.

Minus: Canceled reservation with one day's notice.

Plus: Relaxed pool environment

Minus: Service by staff was slow

Plus: The valet and restaurants service was ok.

Minus: It was dated. The sheets in the bed were torn up. The phone was dirty. The fridge was broken (found out about that after 200 in good spoiled ). There was some woman that I could only say was a pimp yelling and cursing on her cell phone. When we asked if she could be removed they told us that she brings them a lot of business and is there all of the time. The elevator was old and their food was disgusting. I would never even walk through that place again even after they renovate

Plus: Right next to Fountainbleu. On the beach. Solid amenities. Nice bar scene at night.

Minus: A little up from southbeach. Wish it was closer but you cant complain. Long walk to convenient stores

Plus: Overall very good experience. Excellent location and service. Rooms are clean. Spa was lovely.

Minus: Upper pool is under construction and spa pool in bad need of renovation. The beach facing bar/ restuarant will also be a huge amenity when open (in the spring?) but I missed having a second food option onsite and ended up going next door.

Plus: Eden Roc's resort is nice. The private beach and pools are the best part of the hotel. Cabana restaurant was also good - but, they don't serve brunch and stop serving breakfast at 11am (a little early if you're on vacation). The food is a bit over priced as well. It's a good place to bring your family.

Minus: DONT STAY AT THIS HOTEL. WAIT UNTIL THEYVE FINISHED RENOVATING. The majority of the hotel is under construction. The entire lobby is closed off with white curtains due to the construction, leaving only the elevators and front desk assessable. The set-up makes the hotel dark and depressing. The decor is outdated. The staff at the front desk was not friendly at all. Most of all, the rooms in the main tower are NOT what you will expect them in a resort. We stayed in a deluxe king room and it was tiny! The view was terrible! If you're going to stay here you have to stay in the ocean view tower and don't be afraid to pay for the best rooms available: only then will your stay be worth your buck.

Plus: Staff was very friendly, courteous and accomodating, food and drinks were delicious. The beds were so comfortable that I did not want to get up. The convenient access to the beach was great, as well as the beach chair amenity, twas welcomed! Due to the inconveniences my sister, cousins and I were given complimentary tickets for drinks and breakfast.

Minus: Some staff were not truthful when faced with conflicting situations, which led to a lot of unwanted and unnessary aggravation, and wasted time. A lot of renovation was, and still is taking place, which also added to 2 of 4 elevators being unaccessible. Thus waiting for the elevator was a task. And getting on the elevator was another task, then getting to your room or the lobby was another task in itself. Had I known about the renovation that I was not told about, I would have booked another hotel. The room was not a replica of the luxurious room that was pictured. The refrigerator was not working, thank God I did not have my kids with me.

Minus: Renovations were taking place during my stay. It was extremely loud. Difficult to enjoy my room or time at the pool.

Minus: The only issue was all the construction we were NOT warned about!!

Plus: Amazing infinity pool. Hotel is on the Beautiful beach with two chairs and towels included per room.

Minus: Hard to sleep due to people partying. Good part the hotel doesn't tolerate . Security is ready to help.

Plus: Food, room, location, beach, pool...all were excellent.

Plus: I loved the exceptional customer service, Natalya was amazing. Customer service makes or breaks a vacation and the national definitely made it.

Minus: Didn't like that our room was on the stairway but it worked out because we had loud music and we didn't disturb the neighbors.

Plus: Staff was incredibly friendly and accommodating. Awesome location. Very clean and great decor.

Plus: Nothing

Minus: Air broke 2 nights terrible service terrible crowd and the TV was broken my whole stay. Everyday is have to complain about it and nothing was done. When I asked for at least a night or 2 free because of the inconvenience I was denied

Plus: It's nice to be in the middle of everything yet there is not a scene at this boutique hotel. Rather it is mellow and elegant.

Minus: No ice machine and restrictions from bringing on outside food and drink

Plus: Great location, architecture, and a clean room. The beach out back was beautiful and servers at the bar out back were great.

Minus: There was a party there that didn't stop until 1am. Carpet wasn't laid correctly and had many humps to trip you up sometimes. Bed was on a wooden box frame with sharp corners that stuck out far enough to leave a few marks on your shins.

Plus: The location, easy to get to the beach

Minus: One of the pools were being reconstructed, but there wasn't a notice about it anywhere on the site. Should've gave guest a discount. Very disappointed

Plus: We had a great stay till the end when they overcharged my card and a week later they are still holding the money.

Minus: Jessica the Reservations Manager is rude and unprofessional. Very pricey and on top of that they hold over $400 you never spent on your card..RIDICULOUS!

Plus: It was incredible. The hotel is beautiful with an amazing pool and beach. The staff is friendly and provide wonderful service. I would stay again at the National without a doubt.

Plus: We loved the pool and beach access at the hotel. The outside staff was amazing and super helpful. The $19 a day charge for pool/beach service was WELL worth the money spent.

Minus: The first 2 rooms they tried to put us in were IN the stairwell. We read reviews that the hotel will put people in those rooms. It was VERY frustrating but they did end up moving us to a normal room on the 3rd trip down to the front desk.

Plus: Great access to beach, beautiful pool area.

Minus: It took 50 min to get my car. I was told it was because of "shift change". I asked for the manager to call but they never did. Unreliable Internet. I was unable to connect.

Plus: The best hotel a block from the beach with great accommodations and value.

Minus: The elevator was extremely slow

Plus: It was literally a dream, best hotel experience yet!

Minus: Nothing! I wish I could've stayed longer

Plus: the hotel is really nice and staff work hard to make your stay awesome

Minus: The elevator on my floor was in and out of service about three or four times during the three day stay , it just made it difficult to get to and from the rooftop pool ... And the room service food portions are small based on the amount charged, and the person taking the order seemed to have a bit of a attitude one night

Plus: great location. rooftop pool is great.

Minus: delux room?! not so sure we got one. f

Plus: Everything

Minus: Pool closed at 9

Plus: there was an incredible rooftop pool party. Nunlike I've ever seen before. DJ's best in the world.

Minus: The only thing that I didn't like. Was that I had to leave!

Plus: Great location, very comfortable stay. Everything was within walking distance -- food, shops, and of course the beach. Staff was super nice and helpful. Worth the $!

Plus: Great location to get straight to the beach. Walking distance to Lincoln Rd, Washington Ave and Ocean Dr!

Plus: Location is great! Price was fair.

Minus: Rooms are small and walls are thin. Room service also lacks a bit.

Plus: Decor and bed

Minus: So noisy ...thin paper walls and doors.. No sleep at all. They also gave me wrong information for parking

Plus: We just stayed overnight, and arrived very late. Front lobby was open late (great!) and check-in easy. Valet accessible right in front (great!) Clean, fluffy linens (great!) Hotel not noisy (great!). Staff very helpful (great!) And, you're right on South Beach (great!). Didn't get to the pool, but it looked nice from the window in the dark (oh, well).

Minus: Old elevator is cool, but some instructions for those of us not born in 1855 always appreciated. Valet parking $35 a day, but hey, it's Miami, and we didn't helicopter in. Typical narrow room/layout for the 1920's. They do a good job with space saving, though. Doesn't bother me, but might bother some. Also, the hotel front is easy to miss at midnight. We drove right by it, and we weren't inebriated.

Plus: Very clean, friendly staff, great food and comfortable accommodations. All around a great experience.

Minus: Pool was small but nice

Plus: perfect location, quiet even close to ocean drive ( a good quietness policy to sign at check in), nice little pool

Minus: nothing

Plus: Mycket rent, vänlig personal, bra mat och bekväma boende. Alla runt en fantastisk upplevelse.

Minus: Poolen var litet men trevligt

Plus: excellent , the host very friendly , excellent Barman and drinks

Minus: nothing

Plus: The staff was grade a. Everyone was so nice and friendly it was a blast. The people who stayed were polite. The location was bomb 10/10

Plus: Me and a group of friends went for my bday. Staff was very friendly and helpful. Nice happy hour.

Minus: I can honestly say I had no complaints.

Plus: An efficiently run system. As comfortable as can be expected when in an eight-bed dorm situation. Amazingly convenient to beaches, night-life, public transportation. Without doubt the best way for a solo traveler on a limited budget.

Minus: Dirty restrooms

Minus: Front desk was rude. Reservation in their system didn't match what I booked online and they wouldn't honor it even when I showed the reservation details. Charged my card for the night and refused to refund money.

Plus: Utmärkt , den värd mycket vänlig , utmärkt Bartendern och drycker

Minus: Ingenting

Plus: Personalen var klass a. Alla var så trevlig och vänlig det var en häftig vind. De människor som bodde var artig. Läget var bomb 10/10

Plus: Jag och en grupp vänner åkte dit för att fira mina bday. Personalen var mycket vänlig och hjälpsam. Trevlig happy hour.

Minus: Jag kan ärligt säga att jag hade inga klagomål.

Minus: Smutsiga omklädningsrum

Plus: I had a wonderful time at this hotel. There are two pools and a jacuzzi. Great vibes!

Plus: I liked the smell of the lobby and it brought back memories for me when this was one of the coolest spots to stay in Miami Beach. It has definitely lost that X factor.

Minus: Everything feels dingy and not kept up. Checking in was the longest process I have ever been through aNd the girl seemed nervous. Maybe she was new, but it was over and over the same information and had multiple cards for all kinds of things, unlike any check in experience I have had before. Seems like they get stiffed by other guests a lot before. The security are constantly checking if you are staying there and annoying...definitely have decided to hire less than personable staff in general. One of the front desk girls when handing me the final bill, held it out to me without looking at me as if passing on to the next task, CUSTOMER SERVICE 101! Treat each guest as if they are the only person in your world at that moment and look them in the eye with a smile. In general, the whole world has lost this touch, but you would think a 300 a night hotel would still care about this. Finally made it to the beach chair area after being asked twice to show room key by security and then the beach chair guy wanted me to walk all the way back to his booth to check in instead of just taking care of me at my chair. When I refused and told him to take care of it, he kept calling me boss in a derogatory way like I was asking too much. Hire people that care and understand that the only reason they have a job is because of people like me choosing your hotel!! This is standard and not asking too much. I should have great things to say because they did all of this basic stuff and then decided to do more!! They all need help on how to treat guests. There was a blood stain on newly replaced linen in my room. They did an okay job of responding but it should have never happened!!! They only took off the resort fee and $50 and then didn't do it! Had to remind the people upon checkout and they acted like I was lying to them. The valet brought my car when I asked and left it in the rain and not under the overhang!!! What?!! When I asked him to bring it out of the rain his reply was that they were too busy and slapped me on the shoulder like I was his friend and gave me a dirty look like I was asking too much. hahaha I will never again recommend this hotel to anyone as I always have in the past. I'M GOING BACK TO AIRBNB WHEN I TRAVEL NOW. HOTELS LIKE THIS ARE COMMON NOW.

Minus: Food Shows very poorly, everything seems worn and in need of replacement

Plus: Everything. Location, access, food, the pool, music, rooms, and excellent staff customer service (kudos to Laura, Sofie, DJ, and Gary). Thank you!

Minus: Our building was getting ready for shut down for renovations, wish we knew about it in advance but not a big deal, just a matter of optionality for rooms and extended stay.

Plus: Location

Minus: Old bed , not comfortable

Plus: It location is great and the beach is lovely right out front. The rooms are tired and need a refresh.

Minus: The check in process was strange. We were told that they were sold out of the room category and we would be upgraded for one night and then had to move. We went back the next day and since I guess we were prepaid they tried to give us a handicapped room and was told this was the only one available. We had an argument with front desk manage Sandra and after three tries we got a room overlooking the parking lot that was acceptable.

Plus: All around great staff

Minus: Rooms are in need of a facelift. subpar wedding DJ's at the pool, bring earplugs. Sloppy Sunday crowd.

Plus: The resturants. delicious food.

Minus: The service at the pool wasn't great could be a lot better.

Plus: Great location, nice pool, good restaurants, fun/clubby scene

Minus: Rooms were a bit dated. I had a pool side bungalow (#1) and the downstairs was just wasted space. Didn't even have a couch!

Plus: Jag hade en underbar tid på detta hotell. Det finns två pooler och en jacuzzi. Bra vibrationer!

Minus: Mat Visar mycket dåligt, allt är sliten och i behov av ersättning

Plus: Läge

Minus: Gamla säng , inte bekväm

Plus: Ummm.....the cleaning lady?

Minus: Uncomfortable beds. Not enough showers or bathrooms. Room was over their bar, so it was very loud. Dirty.

Plus: My first experience staying in a hostel ever...it was so much fun with super friendly staff, close location to the beach, fun planned events and convenient shuttle service to the airport. It was great partying with random people from all over the country and the world. I am so happy I decided to stay here and I hope to come back soon to the South Beach Hostel!

Minus: A little cramped, but really not much to complain!