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Every thing about this hotel was perfect; service, design, cleanness, amenities ( indoor and outdoor swimming pools,gym,steam room) the room is perfect with amazing views. Professional and very friendly stuff. Thank you!! Mrs Bagum at the reception. None
Staff friendly , concierge service giving good guidance ,room service excellent , reception very good .i would love to visit it again. Breakfast can be better
Det mesta var bra. Det är bara synd att man inte får det bästa alternativet när det gäller rummen, man måste alltid fråga om ett bättre rum. Bara att personalen i receptionen inte erbjuder det bästa rummet i den kategori som man har bokat utan alltid är det upp till kunden att be om ett bättre alternativ. Conciergen var inte så bra informerad om diverse frågor, t.ex. vi berättade att vi skulle till ett speciellt palats och när vi kommer dit då är denna stängd, info på hotellet borde ha vetat detta.
Helt fantastiskt hotell med en suverän service på alla plan. Otroligt bra restauranger och alla faciliteter som kan tänkas håller toppklass.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
our room view
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
One of the best None
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
It's Location. Air Conditions.
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
Best Location, very near from Taksim Street , vary nice rooms and all the staff speak good english. Simply i had very good time. i can not remember any thin bad about Hilton istanbul.
The booking was not known to the hotel staff.
We liked the closeness to the centre of Istanbul Old televisions in use. I stayed at Holiday Inn for my first night. Accommodation far superior.
Very nice hotel, great view for the fireworks, very friendly staff, convenient for the conference center located just beside
The size of the room. The view and the pool The hotel is old needs renovation
The hotel was in a great location. Food was wonderful. The staff were friendly; however, the staff in the Izmir Hilton were friendlier. The room and hallways smelled of smoke despite the no smoking signs.
Hotel staff were very friendly Food from room service was very bad.Did not taste fresh at all. wi fi should be free.
comfort and quiet of my room Breakfast too expensive for those who eat lightly.
Room Service was excellent and the location is perfect
the sea view was perfect also the restaurants was very much clean and beatiful I did not like the room , they gave me garden room in the mezzaneen floor ,the last thing I was expecting to stay in mezzaneen floor at hilton , it was very deficult to change the room , that is why I advise every body likes to have sea veiw to ask that before reach to the hotel , also there were no hot water in the bath room and air conditioning was not working propeply
10mins walk to Taksim square, good facilities, quite and classy Some staff were not as welcoming or friendly as you would expect in a 5 star hotel
Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
Bra hotell med pool mitt i shopping distriktet runt taksim torget. Bra rum med vacker utsikt. Mycket bra tvprogramutbud.
läget luftkonditioneringen fungerade inte alls i rummen, mitt rum förblev orimligt varmt ca 30 grader på natten eftersom fönstret måste vara stängt pga trfikbuller utanför.
Bra läge. Bra rum ( bodde på vån 15) trevlig personal.
Cleaness decoration The staff are not educated to deal with the good maner
Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions
Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.
Our room was definitelly looking "tired",maybe some rooms have been refurbished and we were unlucky.
Rooms are ok I had to change my room because the bathroom was full of water after a single bath, they made me wait for a long time like that
good breakfast only. Old hotel, old furniture, rooms not clean well, you can find better hotels with the same rate.
Free wireless internet and breakfast. The glass wall in the shower room was too small. I had to scoot myself on the shower side, or else the bathroom would be all wet.
Breakfast was great, but thats about the only good thing i can say. Wifi was way too unstable. Had to visit the common room in front of the elevator to get connected. Smoking from next room was passed onto our room making our stay painful. Staff didn't even ask whether we were smokers or not
The room was good and clean and well appointed. Spa was brilliant. Breakfast very good.overall a very good stay. The roof bar was shut renovations and the oher bar seemed to lack choice. But minor point as otherwise excellent stay.
Hotel in very nice place - middle of the city, metrobus (speed city bus) in 100 meter to hotel. Professional staff.
good breakfast poor sanitation of the pool
close to the business district prices, and staff attitudes
Everything was class act. Staff, luggage storage, room, cleanliness. Gym
Location, Services , Landscape, hospitality, Gym , rooms, food
Very nice spread for breakfast and lunch. I stayed at the Grand Hyatt Istanbul for business. Upon arriving at the hotel, I learned that the hotel had incorrectly booked my reservation for two extra days at the business rate (I had booked 2 days at a lower rate, as I would be staying for leisure and did not want to pay the higher rate paid by my employer). Rather than fixing this, I was told to deal with it with my agency, even though I had a copy of the email confirming the length of my stay. For a 5-star hotel, this is an okay option--nothing special compared to others in the city. Most of their hotel staff are nice, but many (especially reservation and reception staff) are fairly complacent and could use a refresher on etiquette and courtesy.
Our hotel was large and spacious with nice view and one of the best bathrooms I have seen in a hotel yet... Completely recommend.
Exceptionally helpful and polite staff. We arrived during the recent demonstrations and the staff went above and beyond to ensure we arrived at the hotel safely. Food at the restaurant the best we ate in Turkey. The combination of fresh boutique hotel style and staff attitude make this a place that would excel in any city. Nothing.