Istanbul hotell

Plus: Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm

Minus: Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.

Plus: Being in the heart of the historical part of Istanbul yet no noise. The room is very spacious, beds are very comfortable, shower is luxurious. Friendly staff. Free upgrade with view of Hagia Sophia

Minus: if anything, to reach the top floors you need two different elevators. But this is a minor problem compare to all the hotel has to offer.

Plus: Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building.

Minus: View on the back side of the building awful.

Plus: Bekvämt, utmärkt läge, frukost

Minus: Ingenting

Plus: Everything

Minus: Nothing

Plus: The staff was so friendly and excellent . We had the most memorable stay!

Plus: Everything specially the pool and the view.

Minus: Not their problem but the traffic in order to get there.

Plus: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Plus: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Minus: Everything was perfect.

Plus: Location Staff Building Breakfast

Minus: Nothing

Plus: The service and experience is exceptional. The food is good and the view is breathtaking

Minus: Nothing

Plus: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Minus: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Plus: Staff and bosphorous view were wonderfull

Plus: Sea view and shisha

Plus: Excellent standard throughout and great location

Minus: Weddings and functions run late and create a lot of noise.

Plus: Fabulous

Minus: Nothng

Plus: Every thing was wonderful the main things I like on the day of check out there allow me to stay at 3pm in the room without charging

Plus: Amazing in everything

Plus: Nedim Supervisor of the Reception Desk and Seera at the Guest Relation Desk were amazing.

Minus: Breakfast not very good

Plus: Unique experience of luxury and privacy in suite side. Feeling of history in a beautiful palace with modern facilities. Spectacular veiw on Bospherus. Very warm welcome with flower boquet and sherbet. Wonderful breakfast. Special thanks for all the friendly staff specially Mr. Najmuldin who is very helpful, respectable and gave us an informative tour of the place. We hope to repeat this visit again soon.

Plus: Everything was perfect, the location, the room, the facilities, the staff especially Maryam from the ladies in Red team who was an exceptional and magnificent lady in all aspects. Cannot thank her enough for her valuable help.

Minus: Breakfast could be better and more organized.

Plus: grand hotel with top location along the Bosphorus. Great pool, excellent service, stellar breakfast, top restaurants both for lunch and charming formal dinner.

Minus: The palace is beautiful, but the building with the rooms is plain modern. Rooms are a bit dated for a 5-star hotel.

Plus: Comfort, location and the kindness of the employees. Bkf is great ! Pool area

Plus: Staffs are helpful. Very good location as well. A historic palace transformed to a modern hotel. The view is excellent.

Minus: One of the toilets in our suite is not very well functioned. Hotel furniture looks bit old and old-fashioned. In the the suite, I would prefer to have more working space (a bigger table, for example).

Plus: Everything was awesome. Memorial stay

Plus: the view from the restaurant. The kitchen staff of the restaurant Atelie Real food is excellente, creative and thorough. I must emphasize the work of Hikmet in the service, with total attention his work realy look for the customer satisfaction

Minus: Spa therapists and the bathroom structure needs to be revised, replace the air driers

Plus: Value for money!!!!

Minus: Nothing

Plus: Staff service

Minus: Poor breakfast buffet

Plus: The rooms are very comfortable and the staff friendly and attentive. The Executive Club was an extra extravagance to which we treated ourselves but as we have stayed here before, we were aware it was a lovely indulgence. The Head Concierge of the Executice Club , Serkan, was especially helpful.

Minus: Our main reason for returning to this hotel was the beautiful rooftop pool. When we arrived we discovered it was closed as was being refurbished and was due to reopen just after we left. It was a major disappointment. We had saved for some time to go on this trip and were looking forward to relaxing on the beautiful sun deck. The hotel had made arrangements with another hotel to allow guests to use their pool and were including transportation. However, we wanted to be able to go to pool when convenient and be able to pop back to room when we chose. We therefore had to spend our days wandering around the locale or visiting shopping malls. We were staying in a room on the Executive Club Level as we had done previously. Although an Executive Club guest enjoys exceptional free facilities and their own Concierge , there were very few other guests using their services (which were all included in room price) and so the atmosphere was missing and we felt a little obtrusive. For example, when we went for a light lunch or afternoon tea we were usually outnumbered by the staff. Obviously this is not the fault of the hotel - the Head Concierge, Serkan, and his assistants could not have been more helpful. Perhaps we were there at a particularly quiet time in Istanbul. The only other minor inconvenience was the TV kept losing connection on some channels and there was less choice than on previous occasions. This is not an inexpensive hotel. I would really like to return to experience the holiday we had been looking forward to for the last few months but I fear the cost would be prohibitive.

Plus: Everything. Exceptional 5* Service. Amazing hotel, staff and service standards. Reminds me of the quality of service received at the Savoy in London last year. The Ritz Carlton understands the concept of service excellence.

Minus: No complaints

Plus: Amazing staff and service !!

Minus: Nothing

Plus: Everything was excellent

Plus: Convenient, comfortable, excellent staff and service.

Plus: Everything

Minus: None

Plus: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Minus: Content with situation. No improvement required.

Plus: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Minus: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Plus: Great location and views

Plus: Very comfortable bed and excellent room service. The pool in the roof it's amazing with view to the marina

Minus: Breakfast is not exactly what I expected from a 5 star hotel. The hotel offer transportation to and from Istanbul airport the prices so much expensive its cost 500 Turkish lira in taxi it is just 180 .

Plus: We really enjoyed our stay in this hotel which provides elegant rooms, an excellent breakfast and an extremely nice and helpful staff especially Ozcan, Majed and Yekta. The hotel is well located at the kalamis marina, a nice and quiet place. There are many good restaurants around. I highly recommand this hotel and will surely comeback.

Minus: Really nothing.

Plus: super nice and friendly staff. Thanks to ridvan who helped me to check in long before the usual check in time is! Great location, awesome service, comfy and clean rooms. Will definitely come back!

Plus: Beautiful hotel with amazing views and comfortable, big, nicely decorated rooms. Roof swimmingpool is excellent. Roof bar with a spectacular view. Roof restaurant was also great.

Plus: Cozy and super clean friendly staff.

Minus: The bed was too soft but ok, the door need sounds isolation.

Plus: Absolutely amazing! Hotel reception and guest relations thank you for making the best stay!

Plus: The rooms are great, has everything you need. Location is very convenient if you don’t need to stay at the historical areas or don’t mind commuting some. An amazing roof top pool.

Minus: The room service was nice but can step up their game a bit. The bath robes had holes in them and one time room service took wash clothes and forgot to place new ones one time. These are minor issues and can be understandable considering we stayed at a very busy time but there is room for improvement.

Plus: Frukosten

Minus: Musik utanför på kvällen

Plus: Friendly staff

Minus: Rooftop pool not available to families with young children. Our family room with city view basically meant we were above a noisy pub on a very busy noisy road with a view of the road. Family room is adequate but separate room is very very small and did not meet expectations. Breakfast was ok but limited.

Plus: Everthing was perfect

Minus: X

Plus: Rummet var perfekt! Servicen vid poolen var inte alls bra, vi beställde mat, fick ej bestick. När ju bad om bestick tog de tillbaka vår mat. Vi förklarade igen att maten var okej men det fattades bestick, då blev dem arga. Chefen kom och bad om ursäkt och strök vår nota men tyvärr var det så vistelsen började. Förutom det så var det väldigt härligt. Spa delen behövde bättre rengöring dock!

Minus: Personalens språkkunskaper. Restaurang personal ska kunna göra sig förstått samt förstå enkel engelska

Plus: The location is wonderful. The staff and all facilities just exceeded our expectation of our trip. Check in staff was helpful and always willing to go the extra mile. It is easy to navigate to bazaars and shopping spots. Food was great and plenty of great restaurants in and around the area.

Minus: Nothing

Plus: Se Restaurang

Plus: Personalen var utmärkt, i synnerhet, Malike. Kan knappt vänta med att åka tillbaka.

Plus: Excellent location Clean and comfortable The staff is friendlyl I strongly recommend it

Plus: Clean, excellent location , good food

Minus: Nothing

Plus: We got upgraded to a suite with bosporous view. The view from the room was just incredible! Very nice suite and executive lounge. The staff was attentive and nice The location is great

Minus: Could smell some smoke in the room at times (non-smoking room) Gym was smaller and more crowded then we are used too for 5 star hotels in Istanbul (which usually have very big and well equiped gyms). But enough if you want to keep in shape. That we had to leave ;-)

Plus: Loved everything about Swissotel. The rooms were very comfortable and spacious. The breakfast buffet is superb, with so many delicious and fresh options. The lobby itself has incredible views of the Bosphorus, you could spend the whole day just there! The rooftop on the 16th floor is also lovely! We greatly enjoyed taking a walk in the hotel’s park. The spa was also great. In terms of location, it is a ten minute walk to one of the main shopping districts in Istanbul, yet secluded in a way that makes it very relaxing. Would not hesitate to stay here again!

Plus: Executive rummet och loungen var helt toppen!

Minus: Lite långt från spårvagnshållplatsen.

Plus: Room lay out. Gastronomic options

Minus: Too crowded, so facilities at maximum capacity (swimming pool) and too noisy as the hotel has special functions and do not care how loud is the music

Minus: Lite för hård säng. Alldeles för varmt i hela hotellet.

Plus: Everything

Minus: Pillows are so soft. I had to request more.

Plus: Jättebra läge, mkt fint hotell, otroligt schyst takterrass (restaurang och bar) samt utomhuspool (även mkt bra gym och inomhuspool), fantastiskt personal, jättegod frukost! Vi skulle bo här igen. Rekommenderas starkt.

Minus: Inget.

Plus: Location and the view was excellent and the value

Minus: Room service you have to give tips to clean the room and put new soap and towles

Plus: The view from my room

Minus: To many outsiders for massage and the use of swimming pool

Plus: Good Hotel.

Minus: Everything was good

Plus: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Minus: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Plus: Service

Minus: Breakfast

Plus: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Minus: N/A

Plus: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Minus: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Plus: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Minus: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Plus: Helt fantastiskt hotell med en suverän service på alla plan. Otroligt bra restauranger och alla faciliteter som kan tänkas håller toppklass.

Plus: Det mesta var bra. Det är bara synd att man inte får det bästa alternativet när det gäller rummen, man måste alltid fråga om ett bättre rum.

Minus: Bara att personalen i receptionen inte erbjuder det bästa rummet i den kategori som man har bokat utan alltid är det upp till kunden att be om ett bättre alternativ. Conciergen var inte så bra informerad om diverse frågor, t.ex. vi berättade att vi skulle till ett speciellt palats och när vi kommer dit då är denna stängd, info på hotellet borde ha vetat detta.

Plus: I liked the Location and the professional staff they have and for sure the outdoor pool.

Minus: The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.

Plus: location

Minus:

Plus: location, garden and pool area, extremly attentive staff

Minus: the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor

Plus: Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long.

Minus: Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.

Plus: Position of hotel. SErvice of the hotel.

Minus:

Plus: Oerhört hjälpsam personal

Minus: Inget restaurang. Buller på natten

Plus: Väldigt nära till HoponHop off bussen :-)

Plus: Location was excellent in terms of finding taxis or walking to quaint neighborhood restaurants and shops. Breakfast was good with a wide variety of hot dishes as well as fruits and breads.

Plus: The waterfall in the shower Was a great experience.

Minus: Internet was seriously slow most of the time

Plus: I liked everything about this hotel, services, location, view, etc.

Minus: No comment

Plus: food and staff rooms excellent

Minus: nil

Plus: It’s historic value

Minus: The staff of a supposedly “5 stare hotel “ don’t know how to speak English. They don’t do a good job cleaning the rooms. The water pressure is really low, you can’t even take a decent shower in the hotel. And finally everything electronic in the hotel is bad, air conditioning is bad, fridge that doesn’t cool anything and a TV that’s basically useless.

Plus: Comfortable rooms. Good breakfast. Lovely terrace.

Plus: Staff very friendly, unique atmosphere, nice view, definitely good value for money.

Minus: Just small details: it'd be nice to have more coffee in the room and more products available in the minibar.

Plus: What i like ? The location , the staff every thing was awesome. Special thanks to mr. Orcen he will do his every time with a smile . Mrs. Saba Ece in the concierge really one of the best And mrs . Beyza she help me ones in something that not in her work .

Minus: Nothing ...every thing was great

Plus: The serivce is perfect and the experience is extraordinary. You can feel the history of this hotel even in the corner !

Minus: No.

Plus: The hotel location was very good , walking distance shop & restaurant was available. The hotel staff was very polite & friendly. Hotel was beautiful & characteristic.

Minus: The pool was so small

Plus: Everything... Mr.umor was helpful and give us whatever we need about the room...stuff was very politely

Minus: Time for breakfast to be up to 11 am .only one day i got chance to take it...

Plus: I liked the they upgraded my room to a junior suite, which made my stay extra special, I also loved the pillow spray excellent touch.

Minus: The staff near the door are hesitant to help, they'll probably would like you to move your luggage inside.

Plus: location friendly staff

Minus: there was annoying family (man, wife with his kids) asking for Money staying at the hotel enteras i've seen them on a daily basis.

Plus: Other than the mentioned guy, the staff was smiling and answering with good english... the swimming pools is good and adequate gym... the location near migros supermarket and other nice cafes.

Minus: Late night shift receptionist seated at most left counter on 1st aug 2019 was not friendly and rude in some of his English statements, I'm not sure if he knows that based on his culture ... another incident when my crawling girl managed to get pistachio nutshells from under the carpet (room 250)!!

Plus: Det är bästa hotellet och bästa personal och bästa läge

Minus: Det finns inget jag tycker inte om på Radisson blå jag kommer alltid bo där

Plus: The location

Minus: It was a nightmare to stay in this hotel ( Radisson blu ) the AC was to hot, it’s looks like a sauna, i call the room service and they didn’t respond to my calls also they yelled at me when they answer and close the phone while I’m talking, after 2 hours they finally send someone to fix it but he can’t, After that they won’t move us to another room!!. Think twice before you decide to book there.

Plus: I liked location and room

Minus: I am going for a years in Radisson, everything is great except 2 things, reception is very slow, long check in process and internet is week, I couldn’t even connect last time because they have unsecured network and my iPhone has new software so doesn’t connecting on unsecured networks

Plus: You can ask whatever you need and they will arrange it ! Excellent customer care

Minus: The stuff

Plus: The bed was super comfort the breakfast was amazing i loved finding gluten free bread everyday for those who are allergic and the room was clean

Minus: The view of the room was horrible ( a back side of a deserted building

Plus: To be honest i have been here before for business trip last year but in this time am with my family for holiday It’s really great hotel very helpful staff rooms is great also location is middle of İstanbul also much important which is road in the area not heavy traffic compared with Taqsim Area I would like to thank “Mr. Ersin Durgun” for offering his service and employees who working under his management Be sure when I visit İstanbul i will not hesitate to select same place best wishes Eng. Ayman Aljouli

Minus: Nothing

Plus: Helpful staff, location, large room and clean

Minus: They don't have swimming pool for kids

Plus: Rent och centralt till köpcentrum jawaher mall

Minus: inget

Plus: QUITNESS COMFORT ROOM SPACE EXCELLENT BREKFAST TV CHANNAL

Minus: Services 1-(I spend 45 mints to got my bags when arrived after chk-in) 2-(I call 6 times to got extra bedsheet/waiting time 35 mints) 3-SAD face when facing you(no smile)

Plus: Location , modern rooms , very safe , Gym , food , outdoor smoking area

Minus: The concierge , Pool facilities , housekeeping should take care for the details

Plus: I like the decoration of the hotel and cleanliness the housekeeping also good

Minus: The location and the check in was slow

Plus: The location and the veiw.

Minus: The shower smells bad where the water enters on the ground. When I order taxi, the get lost because the main gate is not visible so the drivers have to call and i get stuck because I dont speak Turkish very well. Therefore I have to seek assistance from the concierge or bell boys.

Plus: The rooms are beautiful so spacious and clean. The views are sensational. The staff is lovely friendly super helpful. We stayed here three times in 3 weeks. First time was a standard room and the second two times was a suite we upgraded to. The staff really made the stay so much better they’re always smiling so kind and helpful and they didn’t mind the noise and chaos my two boys would make, instead they would play with them and engage with them. Just such a lovely place to stay and money wise it is very very well priced for everything they offer. The spa and hairdresser on level S was also so lovely and clean and staff there were also friendly. Will definitely be coming back here.

Minus: Nothing.

Plus: I like there SAP service, hotel location is good, there is Starbucks and Mado Cafe near the hotel 10 min walking or less

Minus: The air conditioning was hot especially at night time, and we asked them many times to fixed it and they did but still it was difficult to sleep at night with hot temperature, also we asked them to empty the room fridge from alcohol items but they said it will cost us 10 euro

Plus: The view, the room, the restaurant on the 5th floor. The staff was very helpful.

Minus: The pool was always crowded, I think it’s because they accept also people from the outside, not only hotel guests. As a guest of the hotel you should always have priority.

Plus: Personalen var helt fantastiska och rummen stora samt välstädade. Bra frukost och jättebra gym/spa. Poolen på talet hade en helt otrolig vy.

Plus: Nice sight from skyline room

Minus: Nothing

Plus: Bed very comfy, bathroom spacious Gold d lounge was nice cause it has a balcony and very nice view

Minus: Traffic noise although I was on the 34 floor

Plus: Professional staff, The receptionists were very welcoming and helpful. Moreover, the rooms are quite big. It is definitely one of the top places in Istanbul Asia that I will consider staying in during my next visit. Especial thanks to Engin and Melek at the reception and Kemal and Ali at Valet parking.

Minus: The swimming pool was very cold.

Plus: Staff , parking,clean,

Plus: Stort och bekvämt rum. Väldigt hög standard på hela hotellet.

Minus: Läget, en bra bit till sevärdheterna i Istanbul.

Plus: Every thing. Wonderful staff.

Minus: N/A

Plus: The staff was very help-full and the hotel was very clean

Plus: location

Minus: not applicable

Plus: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Minus: Nothing

Plus: Good breakfast, excellent gym and spa. Very friendly and helpful staff. Quick check in/out. Rooms very good size and well equipped toilet and shower facilities.

Minus: Nothing

Plus: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Plus: was excellent

Minus: was excellent

Plus: Everything was Very good.

Plus: Kom bra överens med chefen. Fick rabatt, nyckel till loungen.

Minus: Otrevlig personal, kan knappt engelska, inte alls bra mat, ljud utifrån, ljud från alla i hotellet utanför dörren, roomservice kommer in bara sådär i rummen.

Plus: Utmärkt läge nära till allt.

Plus: Amazing experience! The beautiful hotel is located right next to Topkapi Palace, Hagia Sophia and Blue Mosque! The hotel personnel was very attentive, informative and so nice! Many thanks for making my stay in Istanbul welcoming and memorable! The hotel accommodations were extremely comfortable, tastefully furnished and luxurious! My room had a spectacular view of Hagia Sophia! I had an unforgettable experience in the city and hope to come back soon!

Minus: n/a

Plus: Super staff - best receptionists in Istanbul - always with smile and helpful, beautiful rooms with view on Hagia Sophia and Topkapi palace, all service on high level, room so clean, very tasty breakfast

Minus: Nothing

Plus: Excellent staff, great central location (right by the AS/Topkapi entrances), great views of Aya Sofya and Sultan Ahmet from the roof top breakfast room, very well appointed (if somewhat smallish) and comfortable rooms...

Minus: Everything was great

Plus: Location was excellent, the staff were very nice and helpful.

Minus: Rooms were small (I think most of the Sultanahmet hotels are the same), There wasn’t an electrical kettle for making tea or coffee Breakfast was limited.

Plus: The location is very good for touring Sultanahmet.

Minus: Unfortunately, at check-in I was not issued the two rooms I reserved.

Plus: The staff where very friendly and helpfull the location was excellent

Plus: Location perfect for exploring the old city, very friendly and helpful staff, made us feel completely at home.

Minus: Nothing

Plus: Location the best and staff amazing!!!!!! I loved it and recommended 100% !!!!

Minus: I loved everything!!

Plus: Location, location, location. Also, the staff went out of their way to make us comfortable.

Minus: Room was on the smaller side. Also, WiFi could be a little spotty.

Plus: We liked everything about our stay in this hotel. The rooms are pretty small, but comfortable, staff is amazing, very helpful. We booked months ago, so price to value was good, considering the location and the room with view to Hagia Sophia. Breakfast is delicious and is served on the roof top terrace, which is a nice bonus. The location is just fantastic - only a few minutes from main attractions, easily accessible, saves a lot of time if you’re visiting for only a few days. However, keep in mind that the area is pretty packed with tourists and it gets a bit noisy at night and early mornings - we woke up couple of times during the night because of people driving back and forth on cars with loud music. Overall it was a pleasant stay, definitely recommend staying there. Thank you!

Plus: Very good location in the old town right by Hagia Sofia Breakfast grandpa was nice Room was clean and everything funtions

Minus: Bit loud No complimentary water in the room

Plus: Bra anläggning

Minus: Långt från den historiska centrum

Plus: I like everything about the hotel. The location is convenient, the services were perfect, and it feels very comfortable and homey. The staff were amazing; big thanks to Mr. Ugur for being friendly and helpful, and also Betul, Serdor, Irem, and Hayrettin. I definitely recommend this hotel to everyone, and it will always be my first choice in Istanbul.

Minus: Nothing

Plus: The location of the hotel was great.. And it is located in in the great city of Istanbul

Minus: The hotel did not fulfill my request to remove mini bar drink. They asked for extra chatge to remove the items :( Also, it took so long for the check-in process. It was really unacceptable delay.

Plus: Breakfast was great, comfort of the room was better than other hotels wherever i stayed

Minus: waiting while check in

Plus: Great location

Minus: The room was dirty, the bed sheets had human hair!! I asked to change the bed sheets and to clean the room and it took forever to respond! If you wonder how do people get Scabies, this is the way, dirty bedsheets and lazy housekeepers and ignorant managers!!

Plus: Rent , fint och härlig frukost

Minus: Inget

Plus: Location Survice

Minus: they are charging 10€ for removing of mini bar which is so funny

Plus: The location of the hotel is just very convenient! You can grab the metro right from the hotel. It’s nice and clean

Minus: The redhead in the reception wasn’t very nice! And withdrawed more money from my credit card without informing me ahead! They have rooms overlooking the cemetery! If that creeps you out!

Plus: Läge

Minus: Inget att klaga på

Plus: Everything

Minus: Nothing

Plus: Comfortable room, very nice breakfast too many chooses, good gym and swimming pool, friendly staff, good location near 3 malls. Im general amazing stay and i will book with them for the next time.

Minus: None

Plus: The location of the hotel and the mall in the hotel.

Minus: The carpet of the 9th floor corridors was dirty with bad smile. The clean staff was not good and didn't clean the room well.

Plus: Everything,

Minus: Nothing Quite far away from tourist places. Approximately 20 minutes.

Plus: Det var en fantastisk vistelse. Fantastiskt uppmärksamhet på detaljer, frukosten var fantastisk.

Plus: Personalen mycket hjälpsam

Minus: Allt var perfekt

Plus: The hotel was nice and very convenient for family

Minus: Little bit away from shopping

Plus: Jätte bra

Plus: Extremely welcoming and helpful staff.

Plus: Nice hotel. Great facilities. Very friendly staff. Nice location. Close to the Dolmabahce Palace ( 15 minute walk). Great breakfast.

Minus: A little bit far from the tram station ( 20 minute walk), but ok.

Plus: Breakfast,

Minus: Pillowcase change once every 2-3 days

Plus: Good location Nice staff I was with my son and i got also upgrade

Plus: Staff, breakfast, facilities, everything was simply the best. Except for the ATM machine that took my ATM card.

Plus: The friendly staff, the breakfast and the spa.

Plus: Perfect location, amazing view from the 14th floor.

Plus: Det var utmärkt!

Plus: Staff were polite, room was very clean and had a superb view. I chose the bosphorous suite with balcony and executive lounge access. I cant fault it one bit.

Minus: Cant think of a single fault whilst staying there for a week.

Minus: Very poor cleaning.

Plus: Fin anläggning Utmärkt buffé Nära till flygplatsen Gratis flygplatstransfer

Minus: Inte många restauranger inom gångavstånd

Plus: The cleaning of the rooms The staff were helpful and smiling The ease of check in and check out Two receptionist were very good Yuvez and Cam special thanks to them

Minus: Mainly the breakfast buffet was the same types every day there was no changing in food, unlike Levent hotel which they make small changes but it works There was no chief for the eggs to make what the guests what

Plus: The best family hotel

Minus: Nothing

Plus: Upon our arrival we were offered help by the bell boys immediately. The receptionists gave us a room even though we arrived earlier than the check-in time. Then we requested a room change (because we wanted to avoid the first floor) and we were given a new room without any hassle on the 10th floor. The breakfast was really good, the staff was fast and great, they all spoke English and we didn't have any problem. The parking is very well organized and easily accessible from the hotel. I am just very sorry that we didn't have time to try the SPA (which I read was really good). I recommend this place!

Plus: BATHROOM IN THE ROOM

Minus: EXCECUTIVE LOUNGE ITS TOTALY NONSENCE-4 BEER TO ALL LOUNGE GUEST ALL MEAL TOTALY COLD ITS NENORMAL SITUACION,PLEASE CHECK LOUNGE ACCESS BREAKFAST 5* HOTELS LIKE 2* ITS NONSENCE ARRIVING PAY IN CASH,2 DAY WAITING RETURN MONEY TO MY CREDIT CARD THIS TIME ITS NOT RETURN RESERVATION DEPOSIT ?

Plus: Welcoming staff , nice room - i got upgraded

Minus: A little old ...

Plus: Everything was good. it's nice and comfy

Plus: Everything

Minus: Nothing

Plus: Everything

Minus: Nothing

Plus: bättre än väntat

Plus: Not the first time to stay here. I chose the Apartment this time and it was big. Good value for money. Has all the necessary amenities. Breakfast was good. There are other restaurants around the place. Malls are close.

Minus: Location is a bit far from old Istanbul.

Minus: I called from the room and asked about the wet bar. I was told it’s complimentary. There was no price list with it. then when I used it I was charged $65 for few cans of soda and two chocolate bars. Front desk representative refused to take it off and when I asked for the manager he said he is the manager and he won’t get anyone else to talk to. Also the water temperature in the bathroom is not consistent. It keeps changing from cold to hot and from hot to cold during shower.

Plus: Great value for money, and excellent for a family with kids. The gym was fantastic.

Minus: Nothing really

Plus: Great location, the staff could not do enough for you.

Plus: The hotel is fantastically located, only minutes from Hagia Sofia and the Grand Bazaar. It is in a very tourist area, which means that access by taxi can be problematic. The staff were really lovely and helpful. Because it is in such a tourist area, the rooms were a bit small. The breakfast was great, with a lot of fruit and vegetables. There is a sauna, steam room and gym, which is quite nice after a day of walking the city. Overall, a great place to stay.

Minus: The wifi needs to be upgraded: it works, but it is spotty and not very fast.

Plus: Friendly staff. Accomodating. Extremely central location for Istanbul.

Minus: They tried to push a tour on us but it wasnt too bad. Overall very good people!

Plus: Great location

Plus: Everything was fine Clean, comfortable, nice location, and good price

Plus: Great hotel. The staff are polite, knowledgeable and very helpful. They arranged travel and massages, and recommended good places to eat The location is excellent if you want to spend time in the old town.

Minus: Internet could have been better.

Plus: The welcome and the staff. Wonderful location

Plus: I like the staff dealing and kindness and cooperation. They allowed to stay at a rest room in the basement after checkout as we have late flight.

Minus: I did not like the breakfast as There is limited foods offered and repeted. Also , the turkish hamam very difficult to reserve a slot. The coffee offered in the loppy is expensive comparing to nearby restaurants. They did not give us a late checkout even two hours. The offered tourism trip to other area such as sabanga and Borsa are very expensive around 700 lira.

Plus: Location and staff very helpful! Always smiling, showing guests a lot of respect!

Plus: The Turkish bath and sauna was really a plus. You can make reservation from 7am to 10pm then enjoy the private space in the Turkish bath room. Breakfast was fantastic, especially the tea and coffee. Staffs are kind and helpful, they couldn't help more. Location was great, only 7 minutes to the Hya Sophia and there are lots of markets, shops and restaurants nearby.

Minus: I wish I could have more time to stay...

Plus: The location was excellent - right in the heart of Sultanahmet. The bed was very comfortable and the staff were very friendly.

Minus: The bathtub could have been cleaner.

Plus: A very nice location + a very friendly staff.The Hotel is small,but nice

Minus: The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.

Plus: the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.

Plus: Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons

Minus: The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast

Plus: The staff were very friendly. i felt like home. The hotel is in the middle of all attractions.

Minus: The hotel is small compared with the pictures on the site

Plus: The staff and the location. The room was fine as well

Plus: The location

Minus: Next door construction

Plus: good quality for given price. Was only due to the low season I am affraid.

Minus:

Plus: staff service / welcome

Minus:

Plus: Privacy

Minus:

Plus: Hotel well located. Spacy room.

Minus: The hammam does not work. You can not use the spa when ever you want. You have to book before, you can not share the hammam with other people.

Minus: Ingenting

Plus: Personalen vänlig, concierge-servicen ger bra vägledning, rumsservicen utmärkt , receptionen mycket bra. Jag skulle älska att besöka det här stället igen.

Minus: Frukosten kunde vara bättre

Plus: Breakfast variety and service was very good, reception was also helpful and responsive.

Minus: This is the only hotel I ever visited in the world that ask you to pay for using its facilities, we chose this hotel because it had an outdoor pool, however you have to pay an additional 20% of the room rate to be able to use it! That was very disappointing. They also forgot to service the room for 2 consecutive days, we had to call them to come and clean. The worst part is electricity was out in most hotel rooms for a full night. I do not recommend this hotel if you are staying more than a day or 2 max the view from the hotel is mediocre ( facing a construction site) not like the photos and the price is too high for the value you get.

Plus: Excellent helpfull staff Kleen big room Nice hug enterance lobby

Minus: Inside swimming pool is very noisy from children

Plus: Clean rooms , nice staff

Minus: The food is really not good

Plus: The room was very dirty and too small to accommodate three of us The bed of the child was not arranged We waited to provide the extra bed but nothing happened till we departed. Unexpected treatment from Hilton .

Plus: Warm friendly staff.The food was delicious.Beautiful views .

Minus: Communication,The was misunderstandings because of language barrier.

Plus: Everything was amazing!

Minus: The receptionist gave me a hard time with the check out . I requested to be given more time but she said u gotta leave the room now or we will charge u for more money. Her attitude was awful and scary. In over all my stay was comfortable except for the breakfast time, it was crowded and the food would run out so quickly without the staff refilling again.

Plus: Säng och kudde extra sköna

Minus: Ibland lång kö till reception

Plus: Poor guest services team and did not attend to any of our requirements. We were a group of 18 pax, we had a series of incidents one after the other and the team did not respond properly to our requirements since arrival.

Minus: Bad customer service

Plus: Everything

Minus: Nothing

Plus: Servicen var förträffligt:)