Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
The town of Isla, Spain is somewhat hard to find, but worth the effort! The Hotel Astuy is located directly on the beach, with beautiful panoramic views of the ocean and mountains. Rooms were new and nicely appointed (granite counters, whirlpool tubs, etc). Beds were large, new and comfortable. Hotel staff spoke English, which was very helpful. The hotel needs coin-operated guest laundry facilities.
The location of the hotel was superb and the staff were very helpful. The room was comfartable, clean and with a balcony with a sea view.
Great position in apartment block with lovely views from large balcony. Comfortable - even the pull-out beds in lounge area were very comfortable. Replacement linen and towels whenever we needed them. Very handy for beaches and we were, in fact, overlooking one of them. The teenagers loved the jacuzzi bath!(There was a good shower, too.) Overlooking the beach carpark which we enjoyed during the day as it was fun to see people coming and going. At night, however, it was very noisy as youngsters would hang around in the early hours of the morning.
View from room. Reasonable rates. Surly waiter in restaurant who seemed annoyed that we had appeared. We walked out and had dinner at another hotel restaurant 200 yards away. The menu at Hotel Astuy limited and very expensive. We would only stay here again for the (albeit tired) accommodation.
The hotel was opposite the Brittany ferry terminal
it was right in the city centre 2mins from all the shops would stay at this hotel again. fantastic hotel and location
Only stayed onwe night very good fo ferry vvv
Location and value for money
It was very relaxing the rain and wind
layout and furnishings of room
close to shops and port
Close to the bay and shopping. No
It was very convenient- I was waiting to meet with my husband who was travelling by Ferry. The room had a great view and was very large and comfortable. The eveing meal was excellent value. I do not really enjoy eating alone but the staff made me feel very comfortable The pillows on the bed! Re 2nd question below: I did not read any of the reviews so cannot comment
Location No smoking policy
Very Clean and quiet
Excellently appointed hotel close to beach and casino. Very clean and comfortable despite being an older hotel. Secure parking under the hotel at a reasonable cost of 12 euros per day.
How close it was to the water and to the Palace.
Efficient, pleasant and convenient
Very comfortable, fantastic location close to Sardinero beaches and easy access to Santander city centre
the food is really worthy(especially the toast)
Location and quality
the breakfast in the morning not many people spoke much english, and the restaurant was all in spanish, so could not order any food or drinks.
Rooms very clean and of good size Price of breakfast 32e for two persons !!
Accommodation extremely cramped in attic room even though we were the only guests in hotel.
the location near to excellent beaches The staff ranged from indfifferent to unhelpful. The beds were uncomfortable. The rooms at the side of the hotel suffered from the smells from the kitchen. Parking at weekends was challenging. On the last morning I found my car in the hotel car park covered in cow dung. The staff did not seem to regard this as a problem and gave minimal assistance. It would seem that the location of the hotel has resulted in a significant lack of effort and hospitality. The tennis court mentioned on the web site is not a tennis court- the staff informed us that it is a gane simmiliar to tennis but we were not allowed to use it unless we hired their equipment.
We spent excellent time: swiming in the Atlantic Ocean, walking on the hills surraunding beach. I is really beautiful hotel for rest and relax.
Warm welcome, Staff in bar seemed reserved at first but with our poor attempt at Spanish soon became friendly and helpful. Meals excellent. Fantastic views over the white sandy beach. There is a smell and feeling of damp but this is understandable with the ocean so close. Very steep descent to hotel.
On arrival, we recieved a warm welcome, the rooms were kept spottlessly clean by staff that were always there when needed but never in your face. The location is fantastic. It took me a few days to figure out the times different menus were being served in the bar
comfort and closeness of the beach
A beautiful classical hotel in a wonderful location. The sea view rooms are highly recommended. Probable due to the hotels age the sound proofing between rooms could have been better.
very nice rooms. very quiet and charming. Staff were helpful and spoke good english
The hotel is very well situated and is luxurious. We had a beautiful room with a spectacular view. The staff were very helpful and friendly. The pool and spar were really good but we consider it to be an expensive additional facility.
fantastic sea view location & food
Fantastic hotel, one of the best I've stayed in, fabulous location
Location, view from the room, size and decor of the room.
It is a two star hotel.matress is 50 years old. tv the same.nothing works. water pressure unestable then you burn or freeze when other open a faucet. elevators unsuficient. dirty old rugs.restaurant poorest in whole spain. no way to roll your lugage at entrance and no staff when you arrive or depart. unconveniently located and no taxis out front. safe did not work and did not received kind of room I reserved. two bed room. Worst hotel I have ever been.dont know how come is at category small luxury hotel
Service! In this hotel they are very much aware of what hospitality really is and how you should pamper your guests. Breakfast is delicious, nearly a reason to select the hotel. Wonderfull location and very, very nice beds. Not applicable
staff very helpful
Lovely setting and terrace area looking out to the sea. Breakfast was not included in the price.
Location, being close to ferry port at Santander for onward trip to Portsmouth. Views from hotel/room & proximity to town centre & located in an upmarket area. No tea/coffee making facilities in the room. However, we have found this seems to be standard practice in most of the Spanish hotels we have stayed in, why? Also car parking charge excessive, but underground garage is secure albeit when we stayed appeared hardly used.
Good facilities and helpful staff. Lacking in atmosphere.
friendly reception - position of hotel
Helpfulstaff excellent dinner Breakfast appeared not to be staff available to cope with the demand
The room was excellent with a nice view of the sea.
Location for beaches. Breakfast served in dull basement area. Not all waiting staff were helpful like reception staff. Would not class this as a 4 star hotel.
The location The noise of the next door bathroom woke me up at 8 am The pictures of the rooms on the official website are not relate in some cases (like mine) with the real rooms. Really careful with this.
Nice, modern hotel. A little over-priced
Large comfy rooms with excellent staff bathrooms could do with a little update
Closeness to the beaches and parks Tea and coffee making facilities in each room would be a good idea, and information about local restaurants, swimming pools etc, useful.
Having read all published comments about this hotel I can only wholeheartedly agree - excellent choice - all rooms had a seaview!
We stayed 3 nights here and found it to be a superb hotel well situated . right on a beautiful beach. Modern rooms which were very comfortable and clean. The staff were extremely friendly and helpful. Excellent breakfast, everything you could wish for. Restaurant facilities were good and value for money. An ideal base to see the area. Would stay here again and would thoroughly recommend it.
Warm and comfortable and with variety of eating options. Well placed for Santander and ferry terminal On leaving garage at top of slope my car exhaust hit the ground, so a problem with car which are low o to the ground
The cleanliness of the room and the view - also the buffet breakfast
Convenience Poor breakfast
A comfortable and well appointed hotel. Close to the ferry port. The staff were very friendly and helpful. No obvious deficiencies
The decor, bar and restaurant service and the general quality of the experience. There was nothing that I didn't like.
Lovely room with balcony (424) very pieceful had a wonderful weekend. Great Chinese down the road 1st right after roundabout (Not the Oriental that's crap) Expensive for food and especially fresh orange juice (£3+ a small glass). After all they grow like weeds in southern Spain!!!
great location and good price, nice bar (didn't try the restaurant but looked good)
easy to find great and helpful staff lovely snacks and polite waiters no english tv stations and curtains didnt pull across no coffee making facillities in room
Right on sea front very near old part of Santander easy to walk everywhere Air conditioning in room wasn't working which staff knew about but we were given another room with a sea view.
Friendly, obliging staff. Spoke good English. Good location as in the middle between the shopping/commercial area one way and in the other, the beaches. Also well served by public transport - bus stops right outside hotel. Had nice room on top floor - room 901. Has balcony and nice views. Lovely, good size bathroom. Room a little small, beds a little bit too hard. Also room a bit cold.
1. WIFI does NOT work. Missed deadlines! I was unable to do work because of wifi not working, missed important deadlines! 2. Every door slams so loud that sounds like bomb. 3. Smells cheap and kinda nasty. 4. Receptionists are incompetent and showed attitude instead of trying to resolve the problems related o WIFI. 5. The day I was leaving they proposed to change room. I thought it was clear expression of mocking and making fun of a customer. 5. In room 506, there is a light on the building outside near the window, which so strong that at night seems like you are the beach in front of the sun and the curtains do not help. I am not a light sleeper and I fall asleep easily, during this 4 day stay I could not sleep because of that and extremely loud door slamming. Overall experience was horrible. I flew across the globe from Los Angeles for work and due to mainly almost not working WIFI my trip was next to nothing. I feel I was robbed. This hotel does not deserve to be 4 star one.
The location of the Puertochico was excellent, lovely views over the bay and very close to the old City and restaurants etc. Very clean and efficient with very good Continental breakfast.
Great position in the city and close to everything bars restaurant and a short walk to the beach It was a bit expensive for what you got
The overall atmosphere was very welcoming and relaxing
Ideal location with great view over Marina, staff very friendly.
Fantastic location overlooking the marina and walking distance to restaurants, bars and shops. We had booked 3 rooms and all of them overlooked the water. On arrival we sat outside and ordered a bottle of Rioja and paid the average rate, We expected to be charged more for a 4 star hotel with such a lovely view. Wished we could have stayed longer. We will be back.
Excellent service and good location
The staff were first rate
Large room, good bed, close to the beach. Poor breakfast.
Very good location and a very nice breakfast. The room was old and musty and the air conditioning made a rumble all night long. The front desk staff was dismissive and not very helpful.
Very good location, nice room (big bathroom and comfortable beds), not too expensive for a 4 stars hotel
location, staff spotless
Easy booking in process, friendly staff, good food, clean and spacious room. Cannot say anything negative about the hotel.
Enjoyable stay for 3 nights in a junior suite. Slightly dated room but very well maintained, espresso machine a real delight. Maid service was excellent. Front desk staff was friendly and helpful (thanks, Mar and Angela). Air conditioning quiet and efficient. Overall a 9+ in my book. Ate at the restaurant twice, food was good and the portion was generous. Having the TV on spoiled the otherwise pleasant atmosphere.
The provision of secure car parking but the charge was rather high. I would expect a 4 star hotel to provide a full room service 24/7 when your dinner service is too late for many people.
The hotel was excellent value for money, and provided an ideal base for both a beach and city break in Santender. Noisy bedroom doors.
pleasent view and well apointed rooms
It was OK, not much beyond that. Location was not very good, a bit far from the city center, however there was a bus near by. The room design and comfort was a bit dissapointing.
I was given a room with three single beds instead of a double bed as promised on the booking
The location is greaty for the pretty beaches of Isla, only a few minutes walk away, no dinner at hotel but plenty of options within 2 to 5 minutes walk.
The hotel was in a perfect location, had parking which was a necessity. Hotel staff were very friendly and helpful, the girl in the restaurant even remembered what teas/coffees etc. we had the previous morning, and even remembered our room number! Would have liked free WiFi in our room.
Very well run hotel with helpful and polite staff.
the roof balcony was lovely good for drinks on a starry night
extremely friendly staff and good location
The parking places too small
I think that the reception on our arrival and checking out was first class . A job well done and a credit to the hotel. We dont have the young ladies name but she had just had her done. wi fi is only free if you use your own laptop and it is not free in the hotel rooms
Good location. No evening meals available on a bar.
evening meal in the restaurant was first class, all staff could not have been more helpful. would not hesitate to recomend or stay there again. not applicable
the room was smelled of tabaco.
This hotel is very close to the ferry terminal for travelling to the U.K. Parking is safe for your vehicle.
very nice place to stay with our dog
Bra med separat vardags- och sovrum. Det fanns allt som behövdes för en helgresa. Mycket bra att man kunde äta frukost i baren och inte var att äta dyrt i frukostmatsalen. Trevligt med välkomstdrink. Att duschhandtaget är fastmonterat i väggen. Inget bra för vare sig håret som blir blött och en ev make-up som blir förstörd när du inte kan använda duschen som du vill.
Mycket nära till buss-stationen, bara över gatan. För oss som var i staden första gången och inte under badsäsong, var det perfekt. Personalen hade, precis som de flesta i Santander, problem med engelska.
Trevligt och välstädat rum. Sängarna för hårda.