Punta Cana hotell

It reminded me of the melia caribe tropical hotel and resort, but cozier, hence easier to find family members when you pick a place for a wedding & not as costly. The wedding went well. I do not know if it was the actual hotel experience because I was touring the countryside 2 days prior to check-in, but 2 days into my hotel stay, I was invalid in my hotel room with a severe bout of diarrhea and fevers. Also, in the Family buffet, you get these scantily clad women at the only entrance / exit of the buffet haggling you for photos with them. Maybe this flies with the Europeans, but it's kind of embarrasing when you have a 3 year old.

Beach was great! Several front desk staff and restaurant servers had very nasty and rude personalities; no remote control for TV and did not get one for 2 days despite asking repeatedly; food in main buffet was not kept very hot; I got Traveler's diarrhea while there because of the food; housekeeping did not clean room twice! I had a butler, who was not very responsive or helpful; I had to complain and act crazy with the front desk in order for them to do their jobs with regards to my room, room service, my butler,etc. I felt like I was working because of the lazy service instead of enjoying myself! Never again!

GREAT BEACH AND DRINKS BAD FOOD, TERRIBLE CUSTOMER SERVICE, THE HAVE TO CHANGE ALL THE EMPLOYEEES,

When we arrived they had no reservation for us. They claimed we were booked at the catalonia bavaro not the royal. Our friends that booked with us had a room waiting. I showed them my receipt that clearly stated catalonia royal bavaro. We waited and waited for hours until we were given a room, only to have to move to three rooms until we had a room that the air conditioner worked. Now it's 2am and we are tired. We came to celebrate our anniversary and mentioned it to the front desk when we checked in. I also sent an email to the hotel. We also brought 2 other couples with us to celebrate. Nobody cares. The food was horrible. The pool was chipping paint. Tiles at the pool were broken. The personal service was terrible. We travel around the world and this was the worst I have seen. I can keep going but what's the point!

The poll are a was lovely and very relaxing. Good variety in the restaurants although food was often not as hot as it could have been. Overall, I would say this was a four star not five star hotel.

Very nice pools, sizeable clean rooms, friendly staff, pretty grounds. Tried to charge more than we booked for; problem getting adjoining rooms; seaweed-filled ocean; mediocre food and slow waitstaff, zero entertainment on the Royal side. A bit dull.

I like the beach and pools Not good nigth shows ,

Nice facility with great pools and beach. Most staff were friendly Buffet restaurant had good selection of foods and pretty consistent good food quality. No convenient/cost effective way into town. Taxi ride for 3 mi trip was minimum $30 US dollars, pretty steep for a very short ride. Wait at restaurants other than buffet was horrendous for stand by. If you didn't have a reservation you were pretty much out of luck. Female greeter at the Mexican themed restaurant "Margaritas" was just plain rude to everyone. Ignored peoply and seemed in her own world. Most gym equipment (treadmill, bench, eliptical, etc.) were in a state of disrepair or malfunctioning. Availability of gym towels was spotty at best. Ping pong table had old paddles that were worthless and no ball readily available. Gave up wait for a ball to be delivered after 15 min from when staff member advised they'd be right back.

The food, the beach, the sorroundings. Room service but it could have been because the hotel was overbooked

They change my room the first day to be closer to my family for the wedding The food was OK