Hotell i Punta Cana

Plus: Amazing resort, but hands down the The staff definitely made this experience amazing! Super accommodating, eager to go above & beyond. Took my boyfriend for his birthday & he felt like a king. Jose Minaya was helpful the entire trip, he showed us around, was our personal driver & on the last day he even surprised us with a bottle of wine. On my boyfriends actual birthday while we were at dinner, the maids came in & decorated our room with rose petals, balloons, & set up the jacuzzi with bubbles with champagne waiting! Beautiful surprise. Out by the pool, we met Domingo, who was so friendly & escorted us to a personal bed by the water. He brought us drinks & even offered to bring us food. The property itself is beautiful & the experience was great, but hands down the staff went above & beyond! Very grateful

Minus: Need More vegetarian food options at dinner

Plus: Allt. Svårt att hitta något att klaga på. Spaet var helt förtjusande. Njuta av maten, särskilt på Passion. Personalen var mycket vänlig och informativ.

Minus: Allt var bra.

Plus: The Reserve and surrounding resort are absolutely beautiful. The room amenities can't be beat: jacuzzi in the room, hot tub on the balcony, double shower, living area, dining area, awesome a/c, free mini-bar. The food was pretty good, but as a vegetarian there were hardly any options. They were very accommodating and would make me veggies, but there was little variety. The staff was awesome and would go out of there way to serve you. The beach was gorgeous and came with ample amounts of beach towels, little catamarans and wave boards to rent for free, comfy chairs, lots of shade, and plenty of booze. All and all it was a beautiful trip and the perfect place to stay while my husband and I were married at the nearby Jellyfish Restaurant.

Minus: Bring small bills for tipping :)

Plus: Vår vistelse på Magestic Elegance var riktigt oförglömlig. Personalen var extremt vänlig och hjälpsam. Servicen för Elegance Club-medlemmar var fantastisk. Vi kunde inte ha njutit av vår smekmånad mer!

Plus: De människor är utmärkt

Plus: This was for our honeymoon and it was extremely relaxing. We enjoyed everything from the room, the food and the location. However the staff really made us feel welcome more than anything. Evelyn was the sweetest lady and helped us with our Spanish which was really cool and made us want to come visit with her everyday. The whole crew was amazing as well. Just to name a few that went the extra mile were Yahaira, Alberto, Black Barbie, and Franchesca. They were excelente!! Also their were a couple guys that did a paddle board yoga session with us and they were hilarious and a lot of fun but unfortunately we forgot to write their names down so now I can't recall. Overall though we would definitely recommend this place it was an awesome experience. Spending the extra money for the exclusive membership is worth it as well because the place is rather large and it's nice having your own butler and desk to help you with booking reservations and excursions. Their was only one restaurant we weren't huge fans which was Sea & See but a lot of others liked it. Just wasn't for us I guess. We loved the food everywhere else though and the drinks were always coming and very delicious as well!

Plus: Beach, food, licor, shows, staff

Minus: The view of the room

Plus: The staff was great and made the vacation enjoyable!! We especially enjoyed Dergis Doroteo who took extra good care of our large group. He was so much fun that our group of 20 went out of our way to go see him at least once a day. The staff puts in extremely long hours and how they can stay so happy is amazing.

Minus: The food was hit or miss at many restuarants. Our group was large and some people had the exact same dish on separate nights and experienced great food to poor for that exact same dish.

Plus: The staff was first class. From the moment we arrived until we left, the hard working and polite employees were always there for us. The facilities were well maintained and very clean. There was ample space to find a place to sit.

Minus: The lunches had mass produced cafeteria taste to them, filling but not very flavorful. (This was not the case at dinner, the sit down restaurants were amazing.)

Plus: The beach front area had plenty of seats and the beach itself was beautiful. Staff was friendly at all times. The food options were good and with a variety. They had day and night activities to offer so there was always something you could do if you chose.

Minus: One of the pools was drained and out of use so the first two days we did not use the pool because the other pool was full which was really annoying. Dinner reservations to specific restaurants could only be made in person so it was an inconvenience to have to go to the front and worry about something that could be easier if you could call from your room. They have an unnecessary policy for beach towels that I have never experienced at another resort. It's like a trick because they know someone is bound to lose their towel card and incur $25. Wifi was spotty and unreliable at times.

Plus: Mat Beach Personal

Minus: Drycker Standard rum

Plus: The beach was great, and the pools were nice.

Minus: The “all inclusive” food was not great. And we had the “Premiere” level which included mini bar (all that was there was juice boxes and soda and 4 mini cans of beer, and also 4 bags of bad chips) and room service (very limited menu and bad quality). Also, there are bars everywhere but no food! You have to go to the buffet for food. No service by the pool or anywhere. Also as part of the package we were supposed to have a $1000 credit which was actually just a %20 discount if you bought anything. Why not just say that? The first night we had towels exchanged and chocolates delivered but after that nothing . The service was very inconsistent. Also, we used BD travel for airport shuttle and they forgot to come pick us up for our airport return. Do not use this company! They required us to come meet with them at 2 pm on our second day there to reconfirm our airport return. Victor called me at 8 am to remind me to come and then he wasn’t there at 2. He was 20 min late. And then he just wanted to sell us activities. And then they did not show up for our airport return....possibly because we didn’t book any activities with them? Overall it was a ok hotel but not luxury and not 4 or 5 Star. Definitely 3 Star.

Plus: Staff very friendly, food great, tone very relaxing, can't wait to go back

Minus: Work on details

Plus: A great Resort. Extremely clean. Pleasant and friendly staff. Plenty of beach chairs, at past resorts we found it annoying that everyone would get up at 7am and claim every beach and pool chair before breakfast and then not even use them for the entire day, leaving those late risers with no chairs to use ever! this resort had plenty of chairs at the pool and at the beach thankfully! Also, it was nice to have multiple locations for food and dining...although for dinner you had to book ahead for sit down dinner reservations. I would definitely come back!

Plus: A 5 star in most respects. Some of the staff were less than welcoming but, overall, service was very good. Super facilities. Would go back in a heartbeat.

Minus: One or two dropped balls by staff but hardly worth a mention.

Plus: Friendly staff and a beautiful pool and beach.

Minus: The food was pretty average to mostly bad, I didn't care for it. Housecleaning was very inconsistent on towel replacement. The living room TV broke, they promised to fix it the next day but I never heard from them the rest of the week - oh well. The staff was really pretty friendly overall so that was positive

Plus: Aesthetically nice, staff are friendly

Minus: They overbooked, so it was a very disorganized check in

Plus: The pool, the beach... beautiful view but definitely not a 5 star hotel

Minus: mean people at the front desk, long lines, the bedrooms smell like humidity, a guy trying to sell us open bar at the night club and ending with a bullshit night club full of kids for 100/800 for couple.