Hotell i Punta Cana

Minus: My whole group got sick from the food.

Plus: The staff were amazing and really made the stay fantastic

Minus: Wished we were staying longer

Plus: It was comfortable

Minus: Nothing. We loved everything

Plus: The level of service was outstanding. There seemed to be an army of employees always making sure that everything was going well. The concierge services were great and very helpful. The food was ...

Minus: Even though everyone was very helpful, oftentimes the information we would get seemed to be contradictory or confusing, like when trying to make reservations at the restaurants. It always ended up ...

Plus: Great service. Enjoyed a special Caribbean meal prepared by the chef.

Minus: The litter in the water at the beach.

Plus: We loved the location and the resort architecture and design.

Minus: We have been harassed and threatened by an iberostar prestige club salesman named Elvin, he ruined half of our stay as we feared for something could happen to us...

Plus: Excellent customer service Very Clean rooms and lobby

Minus: Beds needs to be replaced , they were not very comfortable

Plus: Wonderful place to stay

Minus: Mattress could have been a little firmer.

Plus: The staff was very helpful and friendly - we were treated like VIP's! The food was very good, and we loved the pool and beach areas. Room service was quick and efficient and we were pleased that...

Minus: I did not appreciate being constantly hounded by sales reps wanting me to listen to a presentation of some sort. Are you trying to sell time-shares? It seemed quite odd that we could not get ...

Plus: Anything you need at any time. Staff was friendly, helpful, and attentive. Best food in the DR. Top shelf liquor and awesome, clean beaches.

Minus: Everything was wonderful. No complaints!

Plus: Exceptional service, very good food, clean, scenic and beautiful. Not too many other guests (unlike two-deep chairs around pools at other resorts) but enough so the resort didn't feel empty. Great experience overall

Minus: Reserving pool chairs//beds has turned into everyone dropping towels ~7-8am and often times not coming back until the afternoon (as backup there are plenty of beach cabanas). Restaurant reservation system also a bit frustrating, we often had the last possible time of 9pm even scheduling 2 days in advance (buffet never disappointed and 24hr room service was also good)

Plus: The resort was very clean, well maintained and beautiful. The staff was extremely friendly. The seafood buffet was a favorite.

Minus: We had difficulty making dinner reservations for where we wanted to go, and getting convenient times. In hind site we could have emailed for advance res. but we had no idea that was an option. Or that it would be necessary.

Plus: Everything

Plus: Hotel facilities Bed Big room Beautiful beach Staff is polite

Minus: Slow response from staff Staff sometimes looks confuse and slow. The golf carts that take you around the hotel takes forever to pass by your room Food quality is not so good

Plus: The staff and the food are excellent. Most of the restaurants are great! We loved Ipanema (brazilian rest).

Minus: The beach area is missig a nice spot and bar comparing to other hotels in the area. If you go in high season all the pools are too crowded. The pool's bathroom was very dirty during our stay. The ...

Plus: Food was good, except the steakhouse was not good. Service was poor. One steak was served raw

Minus: The beach was not what I expected as far as beauty. Not many people on the beach. On our last day, returning from the spa, none of our keys worked. We called the desk and were told someone would be ...

Plus: Pools and beaches Pool staff awesome!

Minus: Some staff not friendly. Our rooms were not stocked with coffee and coffee mugs daily. The cofffee maker was broken and leaked. Too many scooters, vans etc driving on the same walk path that ...

Plus: I loved the friendly staff, the quality of the food, the room service, it's a whole experience!

Plus: Room clean, our room was centrally located.

Minus: Food was awful everywhere except Zen. I travel frequently and this was by far the worst food I have ever eaten. Very low quality!

Plus: It's a great resort with a lot to do!

Minus: Mosquitos in the room!

Minus: The train transport needs to be improved. Due to the heavy rain it was really terrible seats are wet, no umblrellas Also, the breakfast rooms were too noisy

Plus: Buffet and restaurants were very good for an all inclusive resort. This is our second visit and will return. Rooms very spacious.

Minus: TV for Americans is limited unless you understand Spanish fluently.

Plus: Hotel staff were so friendly, and helpful. Drinks and food were very good. Wonderful selection. Deluxe room was large and beautiful. Large balcony with a great view was a delight. This resort's pool areas and beaches are spectacular. Don't miss the sp

Plus: It was our first all inclusive so we were a little skeptical. We were blown away with the professionalism of the staff. From the waiters at the restaurants to the security doorman.

Minus: The food was average through out the resort. Nothing blew us away. Would liked to see a better wine list and better options for lunch. It was pretty much the same buffet throughout the resort.

Plus: The staff here are amazing! We've visited the propriety twice and many of them remembered us from the year prior! Ronald and David we're two of or favorites, and helped make the trip very ...

Plus: Beautiful hotel with amazing beach and friendly staff. Rooms are spacious with balcony and beds very comfortable. The food is superb, easy beach access and great pool.

Minus: Even though staff is friendly, being in the Caribbean means you will have to be laid back and accept Caribbean work pace.

Plus: Great bed!

Plus: The beach is amazing, the location wonderful but the staff no as much, the food was the worst I that I ever have in a hotel and wasn't included in the rate so the over charge the prices was ...

Minus: Food quality and price and staff attention

Plus: Great open-air layout of lobby, restaurants, pool area.

Plus: Great bed. Great location.

Minus: Cigar smoke from the on site cigar bar.

Plus: Location, stuff

Minus: It was a windy weather during our stay and the stuff didn't let people use umbrellas at the beach for a few days. It wasn't particularly comfortable as the sun is quite strong. Finally I had ...

Plus: The staff at the pools bars and inside bar are amazing! The hotel is quiet and grounds are breathtaking. It is a 1 min walk to the pool and a 2 min walk to the private beach. Will go back again and again.

Minus: The food at all the restaurants could be better. Ended up eating dinner in the village the last 4 nights.

Plus: Relaxing by the Beach & Pool

Minus: Need more choices of food

Plus: Excellent services and room. The beach of the resort is amazingly good

Plus: Location and the beach area.

Minus: Beds and pillows were too soft. Listening to the upstairs toilet being used and the sound of flushing water in the room day and night. I think we got a bum room. The last two did not have this ...

Plus: Location

Plus: Great beach location, daily activities, excursions available

Minus: Rooms were ok but not ready for our needs, food was not good,

Plus: We had a truly amazing time at the Majestic Colonial Club. Everything from check-in to check-out was absolutely brilliant. Staff is very helpful and friendly. The room is spacious and luxurious. We ...

Plus: The hotel was beautiful and the entertainment was good. They were always getting guests to participate and interact. The staff was always friendly and it was easy to communicate even if you didn't...

Minus: There needs to be more consistency in how they provide towels and have more available to accommodate the number of guests. Also I didn't like that there was some upkeep of the hotel that wasn'...

Plus: Bar and restaurant staff were great. Location was beautiful. Swim up pool was a lot of fun. Appreciated the option of the adults only section. Proximity to airport was convenient. Lots of choices ...

Minus: Staff at the Colonial Club (private section which you pay EXTRA for) was completely inept. 2.5 hours to check in. We had an early morning tour so ordered room service the day before to be there at ...

Plus: Service from the staff at all times was exceptional. The alcohol options on the all inclusive were very good for us (spirits & cocktail drinkers). The pools were well maintained with more than...

Minus: The food options were very heavily tilted towards a US appetite. We would have loved to try out more local food at breakfast and lunch. The 'entertainment' provided by the chefs at the ...

Plus: My wife and I did enjoy our stay at the property. The room, food and everything was just great. We had no issues at all to complain about.

Minus: We had nothing to complain about during our stay.

Plus: The pool was absolutely gorgeous. .. never ending... my room close to the beach and pool... awfully far from Lobby and shopping stores.

Minus: This stay was a disappointment .. after 8 yrs of returning to this beautiful country and Punta Cana... I stayed here after missing an opportunity to book Iberostar Bavaro Suites with an incredible ...

Plus: The service of the personal is outstanding, especially Wanda and Faustino from the restaurants. Also Dauri is absolutely worth mentioning. Always helpful, always friendly. Those three people really ...

Plus: The staff tried very hard to make all guests stay enjoyable. The grounds we very well maintained and the beach area really great.

Minus: I was disappointed with the quality of the food available it seemed to be more about quantity but maybe that is just what you get with all-inclusive Also this property on booking.com is advertised as ...

Plus: Amazing resort, lots of great entertainment, beautiful beach and pool. Food was good but nothing spectacular... would highly recommend this resort and we will be returning as soon as we can!

Minus: Pool closes at 6pm, some staff are not very helpful or friendly especially if you are not fluent in Spanish

Plus: Verkligen stora härliga rum med sköna sängar och rymlig balkong. God mat i restaurangerna. Trevlig personal. Upplevde aldrig att språket var ett problem. Engelska funkar fint!

Minus: Servicen i frukostrestaurangen är inte helt 100. Förvirrat och man får t.ex. be om kaffe ett par gånger innan de kommer ihåg att ge en det. Jobbigt att eventpersonalen avslutar varje aktivitet med ...

Plus: Underbar strand , fin pool med gott om plats , många restaurangalternativ. Hög standard på mat, råvaror och service. Goda drinkar. Service appen perfekt eftersom området är stort .

Minus: ATM maskinen funkade inte, vilket blev problematiskt om man har lite cash och ska lämna området..

Plus: I really enjoyed the place - the whole resort is very clean, nicely decorated, all the villas are of different colours, with lots of little parks, green areas, palm trees and flowers. It's quite ...

Minus: There are some points we didn't like. The first unpleasant surprise was that this IS NOT an adults only hotel, although they claim it to be on their website, and it was stated so at the time of ...

Plus: - The fact that our Villa was only 20+ yards from the beach - a la carte options were alright (3-stars) -

Minus: - The staff was not that helpful nor welcoming. We understand "island time" but staff did not seem willing to help on anything from booking reservations for the restaurants, to discussing excursions. Only people who wanted to really chat were the ones trying to "sell" you on their private club membership. - Buffet options were horrible (1-star) - We booked 'Esmerelda" when it was Adults-only, specifically because of that reason, however when we arrived we were notified it was family-friendly as of May 2017. No notification was sent prior otherwise we would have rebooked. The previous reviews from travelers is what got us excited to book and stay at the Luxury Bahia Principe - Esmerelda however after a week at the resort, it left a lot to be desired.

Plus: the staff and the property were great, we have a personal butler, jani that make our stay very nice, she fix our room not one but two times with ballons, rose petals, wine hearth shape towels and a ...

Minus: the tv could be a little more big with a working remote control. but we do not use much. and the complementary products,shampoo, lotions, soaps could be of a better quality, they look watery and cheap...

Plus: Awesome!!!

Plus: The friendliness of the staff and they treat us very well food was great and the accommodation was excellent

Plus: Great pool, just by the beach, great people, very good gym, I really liked my stay. If it wasn't for poor service by the desk and very tight and small beach - it would be really almost perfect

Minus: Poor service by reception when you have problem (for example: I want to book another 5 nights) I saw it on booking com, on website and reception said: sorry we're full. I asked to speak to ...

Plus: Location

Minus: Checking staff was untrained and managers not much help

Plus: I liked all the facilities of the property and staff were friendly for the most part. However the food and restaurant experience were very poor. Not friendly and food quality and consistency was very ...

Minus: Food quality and consistency. Staff could be a lot more pleasant at the restaurants. Outside of the restaurants, staff were extremely friendly. Such as bar at the beach and housekeeping. Breakfast and...

Plus: A wonderful resort located right next to awesome beaches. Food and cocktails are great, staff is very nice and helpful. We highly recommend this resort for a relaxing vacation.

Plus: The staff were happy and friendly.

Minus: The food was sometimes no very hot. The free wine was very low quality

Plus: the butler Meldy made sure we were very comfortable, the amount of choices of food was impressive. Great staff and very relaxing. very clean resort.

Minus: orange juice and soda was horrible.

Minus: The bed was not so confortable.

Plus: Staff friendly

Minus: The rain

Minus: Horrible front desk staff. Beach was not all that. Food not worth the money. Overpriced and overrated.

Plus: Kids club staff were nice

Minus: Beach was not that great, lots of seaweed at times. Front desk staff was so rude and just overall not pleasant. Food was ok but not worth the money

Plus: Landscape and the very lovely people who are working there except the check in service

Minus: Rooms have to be remodeled, bathrooms as well! The French 'gourmet' restaurant is much overrated. Please hire a chef who knows to make creame brulle and to cook duck, or just take these out...

Plus: Gymmet, japanska restaurangen, stranden, närhet till golf, att det fanns tennis (som kunde varit lite fräschare) och att det serverades mycket grönsaker och frukt. Dessutom smakrika!

Minus: Att det fanns för lite variation på maten, vinet som ingick var inte gott och det fanns knappt något vettigt annat vin. Vi är nog ingen familj som passar för all inclusive...

Plus: The beach is very windy, be careful on getting cold.. my whole family did.. :(

Minus: Windy weather

Plus: The resort was gorgeous. Very professional staff. Excellent amenities and convenient location.

Plus: Barnklubben personalen var trevlig

Minus: Stranden var inte så jättebra, massor av sjögräs ibland. Personalen i receptionen var så oförskämd och bara överlag inte trevlig. Maten var ok men inte värt pengarna

Plus: nice resort, great Tennis court and Tennisteacher

Minus: I felt threated like an employee and Claury “our Concierge” was our boss who told us when we have to do what and where we have to go. This without a big interest in our wishes. Minimum half of the ...

Plus: We loved the butler that was assigned to us during our stay. His name is Jose Lugo and took care of all our restaurant reservations and assisted us with anything we needed help with. Our family also...

Minus: Prices for massage services increased substantially and the couples 2-hour massage at sunset on the beach was removed. At the Gabi Beach buffet, one of the chefs working behind stove would not ...

Plus: WHAT DIDN'T YOU LIKE Food was terrible at all restaurants. Could not accommodate any special requests such as salt free. Food sitting out in the heat for too long making the bread and danish ...

Minus: WHAT DID YOU LIKE being with family. The beach was wonderful the pools great

Plus: Location is good , rooms with access to the pool are worth the price, just dont leave any food outside because of too many cats .. cleaning lady was the only one i dont have complaints.

Minus: Staff not professional at all, neither reception trying to make me pay extra for connected rooms (marieli) when they actually dont charge others (as another girl from reception told me no extra ...

Minus: the price at booking is 39% more expensive than at the Meliá website. I found out about this but booking did not recognize my claim. I paid Usd 4088 when i could have paid for the same room the same ...

Plus: Selection of restaurants. Also the exclusive 7 Michelin star restaurant. Private pools with staff/waiters all day. Room size and hot tub. Staff cleans your room twice a day, which is awesome. ...

Minus: Size of TV/Channel Selection (note that I didn't come to The Reserve to watch TV, but for the money I paid I was expecting something more grandiose).

Plus: Beautiful facilities. Kids Zone was excellent and my boy begged to play there all day. Gorgeous landscaping and interior design throughout. The Reserve was peaceful and more pleasing scale (to me) ...

Minus: Pools were cold. Swim-up bar at Reserve was closed. King sized bed was two beds with giant crack in middle. Some restaurants (cough, Mexican) were not good. Missed having a beach at the Reserve.

Plus: The staff are so good people! Super Clean, many type of food1)

Plus: Recently stayed and had some speed bumps arranging initial transportation through the desk. When I arrived they made it right and really made sure we had an enjoyable stay. We had a great time and ...

Plus: Very good food and facilities.

Minus: The beach is a little far from the property. So, for those planning to spend all the time on the beach, I would not suggest The Reserve but the main facility in front of the beach.

Plus: Everything. Hard to find anything to complain about. Spa was absolutely delightful. Enjoy the food, especially at Passion. Staff was very friendly and informative.

Minus: Everything was great.

Plus: The Reserve and surrounding resort are absolutely beautiful. The room amenities can't be beat: jacuzzi in the room, hot tub on the balcony, double shower, living area, dining area, awesome a/c, free mini-bar. The food was pretty good, but as a vegetarian there were hardly any options. They were very accommodating and would make me veggies, but there was little variety. The staff was awesome and would go out of there way to serve you. The beach was gorgeous and came with ample amounts of beach towels, little catamarans and wave boards to rent for free, comfy chairs, lots of shade, and plenty of booze. All and all it was a beautiful trip and the perfect place to stay while my husband and I were married at the nearby Jellyfish Restaurant.

Minus: Bring small bills for tipping :)

Plus: Room was excellent. Food was great. Professionnal staff very responsive to our demands. Funjestic team is outstandig with plenty of activities. Beautiful beach and amazing resort. It was the best ...

Minus: Everithing was great!

Plus: The selection of restaurants were superb. The quality and variety of entertainment was excellent. The pool and beaches were beautiful. The staff work tirelessly and are very friendly and accommodating...

Minus: Can't pick out any faults

Plus: no good,make me wait more them a hour for my stake , no ac in the restaurant one of the person we me get sick ,to hot. and the food was not well done . i will never come back to this place, next year...

Minus: the hold place.

Plus: We went for leisure, a little honeymoon..it's something amazing from the moment you arrive at the hotel, you are greeted with a cocktail, then taken to your room and you begin your adventure in an...

Minus: Everything was excellent!!

Plus: The friendly starf

Minus: I had no problem

Plus: The staff was extremely friendly.

Minus: possibly a running shuttle from lobby to beach making stops at each building

Plus: The beach is amazing! You never have to rush to get a chair at the beach. The restaurants are nice and everyone is very happy to try to help.

Minus: Check in was slow. They need to get more efficient.

Plus: The resort was beautiful with so many options for pools, restaurants, bars and activities. The room was very clean and for the most part the staff was lovely. The butlers (Dario, Antonio & ...

Minus: The food was just okay, was hoping for better.

Plus: PLAGE EXCEPTIONNELLE

Minus: PAS GRAND CHOSE

Plus: The staff is consistently friendly and welcoming. The property is constantly being cleaned, resulting in a very nice experience.

Minus: Check-in/check-out. This was our third trip to the property within the last 12 months. Of the three trips, the process was only smooth on the second. This trip was booked for $1200.00, but ...

Plus: The bar staff was awesome.

Minus: The check in staff were awful.

Plus: The friendliness of some of the staff,the amenities and food selection.

Minus: The day we checked in some key information was not disclose.eg access to beach towels.we then had to go to front desk to get key cards,and was not told to return at check out,we then had to write a statement if not there was going to be a charge of $75.

Plus: I love everything

Plus: Everything from the staff to the food to the properties , pools, bar and beach was phenomenal ! Would love to go again

Minus: Not all restaurants were open

Plus: Staff was great. Beach and loungers very nice. Grounds very pretty. Food was good, but not excellent. We did love the lunch buffet. Golf at Punta Espalda was extraordinary.

Minus: No hobie cats, paddle boards, kayaks directly available. The Japanese hibachi table was horrible. I wish there was more of a town nearby to explore.

Plus: This was my second stay at Sanctuary and we loved it AGAIN.

Plus: The ocean front villa we had was larger than we were expecting and had an amazing view of the ocean. The staff were always wonderful and in particular Sandro and Mikal (Love Bar). The resort grounds ...

Minus: The souvenir peddlers that set up in the resort on Tuesday and Friday left a bad impression. The pushy and aggressive sales tactics are something we expect when outside of the resort not on the ...

Plus: The property is located very close to the airport - which is unusual for Punta Cana. The resort looks like a castle and every turn you make, you discover something beautiful! The staff is amazing, the...

Minus: The only complaint I can even think of would be the food. I think overall it's better than what we have had in the Dominican but it wasn't great. Some restaurants like Fusion were excellent, ...

Plus: The lunch and dinner we had on the resort was very nice and the service was great.

Minus: This was by far the worse condition room I have stayed in over the past few years. The floor was all scraped up and very damaged. The lock to the patio didn't work. The safe didn't work. The ...

Plus: we stayed in the villa section which was amazing!!!

Minus: didn't like the sellers that were allowed by the pool, very pushy!!!

Plus: my room was awesome!

Minus: the food was not very good

Plus: Best food

Plus: Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.

Minus: Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.

Plus: Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!

Minus: Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.

Plus: The rooms were very spacious, and the staff was extremely friendly. Our friends had a beach wedding which was beautiful. There were several activities each day that were free, which made our stay ...

Minus: The food was adequate. Although there are several restaurants on the property, selections for breakfast and lunch are very limited. Guests had to purchase overpriced rafts from the gift shop; it ...

Minus: Check out and the people at reception, nothing comparable with the rest of the staff

Plus: Seaside Grill Restaurant was excellent, provided you paid for Preferred membership. All staff extremely friendly. No booking required for most of the themed restaurants

Minus: Because of the orientation of the buildings, half of the balconies got no sun at all and the other half lost the sun mid afternoon. Buffet restaurant somewhat disappointing. Mexican restaurant v. slow...

Plus: Great room and facilities. Outdoor jet bathtub. Nice beach and pool facilities. Very friendly and attentive staff. Good drinks.

Minus: Food wasn't particularly good.

Plus: Friendly waiting and bar staff.

Minus: Not exclusive, poor customer service from management. Cold food. Noisy. Don't bother with Preferred Club Upgrade. Beware of hard sell of their Timeshare.

Plus: I loved dinners, several great places to go and dine. Amazing staff all around, great pool bar and beautiful beach.

Minus: Expected warmer welcome, maybe a welcome gift as a returning guest, especially when I was celebrating my birthday there. Still a bit overpriced but if you go for secret deal or wait for special deal ...

Plus: People were great

Minus: My wife got some sort of bug bite all over her body

Plus: The people are extremely friendly and welcoming . The drinks are strong and never stop coming!!! Adults only party! Yet peaceful areas when you want to relax . Everything was amazing!

Minus: The food wasn't terrible but not what I'm used to . But service made up for it!

Plus: Where do I start? Well, from the first step that I took at this Resort, we were immediately greeted with a "Welcome Home". We were offered refreshing towels with a mint scent. Reception was fast and friendly, the welcome team "Carlos" gave us a little tour around the Resort while pointing out everything. The hospitality level at this Resort is top notch, everyone you see and encounter will greet you with a humble smile....by the way the resort has this amazing way to answer you on how they feel..EXCELLENT... By the pool and bar area, Ana Luisa, Jeffrey, Ruben and Elias are an amazing team. The entertainment team will make sure that you have an amazing time as well, Big Papi, Tequila, Blacky and Grupi are full of contagious energy. My hat also goes off for my favorite Bartender "Antonio" at the Preferred Lounge. Antonio will costume make any cocktail or drink of your choice with amazing skills and hospitality...the best Michelada and Old Fashioned ( with Rum) at the resort. And if you need an answer to any questions or solutions to anything, fell free to ask Romylenis or Josefina at the Preferred Lounge. Thanks Josefina for helping me and my lady overcome the anguish we had when we miss our flight.

Plus: The staff was great. We had a great time.

Minus: The Buffets were good and the flavoring was ok, but we from Minnesota have had better.

Plus: Rooms were clean and quiet. The turndown service at night was unexpected. Staff was always courteous and made an effort to meet all of our needs. The spa services were exceptional and well worth the price.

Minus: We got roped into sitting through a time share sales pitch our 2nd day at the resort. We were told that it was breakfast for new guests and included welcome gifts. A little shady if you ask me.

Plus: The staff were very friendly and the food was very good.

Minus: The housekeeping needs to be greatly improved. I was charged approximately $80.00 US more than what I was quoted by your Company. The high pressure sales by the Unlimited Vacation staff. After ...

Plus: Entertainment and service

Minus: I would have liked a beach on the property instead of having to shuttle to one

Minus: the faucet is too close to the sink wall.

Plus: Everything was awesome, Diva from entertainment and Nicaurys from Concierge were beyond words!!! The rooms are a dream and the private pools in the reserved category (marina swim out) a super plus! ...

Plus: Staff, location, room, restaurants, pool and bar

Minus: I liked it all

Plus: Everything was perfect ! The hotel it's self is well kept staff goes beyond expectations and there's 24hour room service get a swim our room it's perfect

Plus: Everyone was friendly and professional. Our room was very attractive and comfortable. We would highly recommend AlSol Tiara to our friends.

Minus: Everything was great!

Plus: The staff was very accommodating

Minus: The food was sub par. It needs improvement

Plus: Great staff, very kind, beautiful view from my room. quiet stay , exactly what I needed

Minus: Food is average-poor, specially dinner on the Asian restaurante

Plus: Beautiful hotel everything you could ever want in a hotel.

Minus: Unfortunately the food was very bland which is surprisingly odd because some of the best dishes I've ever had were in the Dominican Republic.I suspect this is done to cater to the needs of the ...

Plus: this is just an incredibly lovely, m FUN, immaculately clean and well tended piece of paradise! the staff is amazingly warm, the grounds are gorgeous, the facilities and room are spotless! really, ...

Minus: pay for internet, 1 hour late wake up call, a bit of a ditz at reception, but these are MINOR

Plus: The place is very well located, the hotel is not huge but big enough to satisfy a short stay. Different than many resorts, this one give the chance to have a nice walk around the hotel enjoy other restaurants located at the other facilities

Minus: honestly, no too much to suggest, I think the food variety must be better, however to me it was ok

Minus: Awful. Please don't stay here.

Plus: Nice hotel, wanna to back again

Plus: Beach right on the resort and train took us from one resort to another. All you can drink was good and excision sweet amazing!

Minus: Staff was a bit rude- talked trash in Spanish thinking I didn't speak nor understand them, but I did. Hesitant to help quick to refer me to someone else. Restaurants were tough to get reservations...

Plus: We had a premium level superior ocean front room - this room has a beautiful view and is only steps away from the ocean! It was worth getting the premium level. Check-in was quick and the staff in ...

Minus: The room could use a full renovation, it is nice but not up to par with a resort of this level.

Plus: The property, pools and location are all good.

Minus: The daily housekeeping is average at best. Making dinner reservations is questionable. I found the staff would tell me the better restaurants were booked but, every time was able to make my own ...

Plus: Beautiful, food was good. Great view. Perfect pool and beach.

Minus: Needed a swim up bar. Last day toilet broke and needed many many calls to get it fixed.

Plus: Beach was beautiful, majority of the staff very friendly

Minus: Room was old, dark and dirty. Loads of rubbish under the bed when we arrived. Hair stuck to bath and in hairdryer. Bed not very comfortable. The buffet food was very poor with constant flies hovering ...

Plus: Entertaining fun all drinks good service was excellent

Minus: Paying for wifi

Plus: The selection of restaurants were excellent, the food was always very fresh and presented very tastefully. The staff was very friendly and the property is beautiful and very well maintained. Overall...

Minus: The entertainment was excellent, however the scheduling was too condensed! We wanted to take in several shows that were scheduled at the same time so we had to miss a good portion of one show in ...

Plus: There were a lot of activities you could participate in; volleyball ,aerobics on the beach, funny games,karaoke. Besides all the other activities they offer. Tons of fun!!

Minus: The food was okay. We always found something we liked, but we were a little disappointed.

Plus: It's a beautiful location and well maintained, everything that you need.

Minus: Smoking areas. It seams that most parts of the world do not aloud you to smoke in public areas. And here you are, want to enjoy your meal outside by the beautiful ocean and person next to you smoking. Or swimming in the pool and person smoking there.

Plus: Our honey moon free upgrade to junior suite and the t shirts, champagne, and free continental break fast.

Minus: They did forget our chocolates and the train takes for ever to get to the resort. Also the buffet food wasn't that great and had times where we were left hungry.

Plus: The Spa was great!!! My husband and I purchased a couples massage and it was awesome.

Minus: It would have been nice to have been able to get food at the pool bars rather than having to go to the main buildings where all of the restaurants, inlcluding the 24 hour snack bar was located. We were a decent walk away from these and it was annoying to have to go so far for just a snack. At times, some of the bar staff was rather snooty too.

Plus: The beach was beautiful and the hotel was very clean

Minus: Too big and too many people. I prefer a smaller hotel with less people.

Plus: The staff.The beach untill the seaweed rolled in.

Minus: House Keeping,The shows were very poor and the bar staff at the pool need to stop serving to under age guest when they are drunk.

Plus: I liked how many pools there were

Minus: The food wasn't all that good.. The Hibachi restaurant was honestly the only good food we ate that week. I recommend making reservations and eating there as much as possible

Plus: The food services

Minus: They not have snack bar near the pool area

Plus: Beach

Minus: Music originally inside the disco

Plus: The resorts was big! The staffs are very nice and helpful! A lot things to do throughout the day!

Minus: Our room didn't have any light in the balcony and by the jacuzzi! One of the toilets and showers wasn't working but they fixed it when we told them. we have to make reservations for every ...

Plus: The staff

Minus: The food at the buffets is the most disgusting stuff i have ever tasted. I literally gagged when i tried to eat it. The food at the adults only restaurants was good but at the rest of the buffets it was crap.

Minus: The free WiFi is not free. It's NOT all inclusive as advertised, it's mostly inclusive. You have to pay extra if you want certain things. The staff was not friendly nor helpful at all. Our ...

Plus: There was great weather and the kids pool was pretty. Go see Nicko at guest services, he is helpful to the best of his ability.

Minus: How do I even start! Check in was horrible because despite me indicating my kid was 8 years old on my reservation- they thought she was an infant. I changed it prior to my trip via Booking.com and the...

Minus: It seems like the hotel has had better days!!!

Plus: The Service was Great

Minus: Mosquitos were Bad

Plus: Great resort, well maintsined with beautiful tropical gardens and nice pools. The staff was friendly and the food was good. You could really find anything to eat. I would say it was an excellent place...

Minus: The bathroom needed some refurbishment, especially the sink batteries. The shower got broken on the last day and there were some leakes that were a bit annoying. Nothing major, really!

Plus: Excellent service and attention

Plus: Everything was perfect! It was worth every penny.

Minus: Are you serious? I didn't have not one problem. Amazing place.

Plus: Hotel for a perfect stay. We booked 'The Level - Adult only', this is surely better Service as the regular section. AI including high Level Brands but available at the 'The Level - ...

Minus: Longer vacation :) No complains at the Resort.

Plus: Really, really love this resort! The grounds were visually beautiful and clean. All staff was friendly and attentive. The food was fantastic at the restaurants especially The Gabii, the buffet ...

Minus: Booked a junior suite at the Level. The bathroom was clean and equipped with all the amenities -plenty of towels, however there was NO privacy between the bathroom and the master bedroom. Only ...

Plus: The food.

Minus: They should clean the hotel beach, from algas, at least twice a day, we saw some hotels that did that, that would be perfect.

Plus: The Hotel and enviroment beautiful, the personnel very nice and polite, funny and friendly!!! We can just recommend!!!

Plus: The staff (waiters, maids, etc.) where very nice

Minus: - I can truly say this hotel has the worst management in the whole island - The infrastructure is old, and I mean it. - Since the infrastructure is old, everything is old, or works poorly (A/C, ...

Plus: I was supposed to be in a Grande Suite along with my children. We were split up, my children were placed on the family side and my husband and I were placed on the adult only section. My reservation ...

Plus: Beach was nice.

Minus: Our pillows were dirty from previous guests, they smelled terrible. We asked to get it changed 4 times but instead of changing the pillows they changed the pillow cases. We also never had any luck ...

Plus: Amazing resort, but hands down the The staff definitely made this experience amazing! Super accommodating, eager to go above & beyond. Took my boyfriend for his birthday & he felt like a king. Jose Minaya was helpful the entire trip, he showed us around, was our personal driver & on the last day he even surprised us with a bottle of wine. On my boyfriends actual birthday while we were at dinner, the maids came in & decorated our room with rose petals, balloons, & set up the jacuzzi with bubbles with champagne waiting! Beautiful surprise. Out by the pool, we met Domingo, who was so friendly & escorted us to a personal bed by the water. He brought us drinks & even offered to bring us food. The property itself is beautiful & the experience was great, but hands down the staff went above & beyond! Very grateful

Minus: Need More vegetarian food options at dinner

Plus: This property is gorgeous!

Minus: Toilet never worked (2 days)

Plus: The location, size of the room and choices of restaurants

Minus: Though the waiters in a buffet were friendly would have preferred a slightly more efficient service. Also if more activities were included in the whole package.

Plus: Variety

Minus: Service sucked. Under staffed. No silverware. Couldn't get coffee. Not attentive.

Plus: Friendly staff and a beautiful pool and beach.

Minus: The food was pretty average to mostly bad, I didn't care for it. Housecleaning was very inconsistent on towel replacement. The living room TV broke, they promised to fix it the next day but I never heard from them the rest of the week - oh well. The staff was really pretty friendly overall so that was positive

Plus: I love this hotel. Its my second time coming here and it takes my breath away every time. This time around we went for a wedding that included a group of 83 people. The way the hotel accomadated the ...

Plus: Clean rooms, amazing restaurants, huge bathtub

Minus: Everything was perfect

Plus: The room was excellent; the gardens were perfectly beautiful and well maintained; the spa, gym and yoga classes were just right to balance my stay. The beach is very nice and perfect for a morning or ...

Minus: Everything is too big. There were too many people everywhere. I did not expect such a huge number of people. First day I went to the beach, there were no beach towels avaialble (the girl told me to ...

Plus: The spa was amazing! Best yet in my travels.

Minus: The food could have been better, but overall it was a good experience. I'd been to a few different resorts and most had good afternoon entertainment, this resort lacked that.

Plus: Beach, Pools, Food, mostly friendly staff

Minus: Room shower broken light, TV Remote no good, maid service was spotty, in room fridge kept defrosting and and leaving water on the floor, unlimited golf was actually $75.00 per person, per round and ...

Plus: beach, activities, buffet, everything

Minus: initially, the levels of all inclusive were not fully explained

Plus: The pool, the beach... beautiful view but definitely not a 5 star hotel

Minus: mean people at the front desk, long lines, the bedrooms smell like humidity, a guy trying to sell us open bar at the night club and ending with a bullshit night club full of kids for 100/800 for couple.

Plus: People,view,food.

Minus: Maid took our towels and bath robes and never returned them till we complained like 3x had to shower with beath towels.

Plus: Personalized Attention. Assigned Butler. Luxury.

Plus: The facilities and the resort setup is beautiful.

Minus: When it rained, the big pool in front of my room became completely muddy. They couldn't finish cleaning up the pool in the whole duration of our stay. Also in general we found the service in the ...

Plus: Excellent staff and service!!!!

Minus: Some food was great and some average.

Plus: Nice setting, very tropical. Staff very friendly

Minus: Food is average at best, especially at $1,110 a night. Swimming pool water very cold and not conducive to swimming.

Plus: The different pools, the beach restaurat, the rooms. The view.

Minus: The gym, the night shows.

Plus: Plenty of beach chairs/beds for lounging. Did not have to worry about having a place to relax. Small facility, not busy at restaurants.

Minus: Not worth the price. The pieces that make this expensive (a personal 'butler') didn't do anything to enhance my experience. In terms of the facility and the food, you could pay $2K ...

Plus: friendly waiters

Minus: Boring menu

Minus: No jam or marmalade at breakfast. Very strange. Resort ambient music awful.

Plus: The staff is there to please! The food was very good at all restaurants. The service was outstanding. Jenilsa (shout out) provided excellent service on the beach. We rarely waited for drink refills...

Minus: We had a romantic Jr suite with ocean view and the bathroom window was a louvered screen requiring us to be sure the bathroom door was closed at all times to keep the AC cooling the bedroom. Not a ...

Plus: staff was so nice and helpful. they went out of their way to treat you nice. first time for an all inclusive and its worth every penny. they never said well thats going to cost extra. everything was ...

Minus: the bed could have been softer. it was a little hard but its to be expected for the Caribbean.

Plus: I had an amazing stay at Zoetry. Very relaxing all-inclusive resort. The room was really nice and all the staff was very helpful. Big thanks to our Butler Willyn Jimenez, who went out of his way to ...

Plus: Personlig uppmärksamhet. Tilldelad Butler. Lyxiga.

Plus: The Paradisus exceeded our expectations and more. The staff were extremely hospitable, very friendly and sensitive to our needs. We were and are highly impressed with our Butler,Jandri who catered to ...

Minus: Nothing. Loved it ALL!

Plus: The rooms were always clean, mini bar was restocked frequently and the staff were very helpful and friendly.

Minus: Villas should have lifts/elevators for guests who have trouble climbing stairs. Include some activities in the cost of the room instead of them being extra.

Plus: The food in the restaurant and the staff at the hotel was excellent

Minus: Climbing stairs to get to my room

Plus: The sevice was excellent they go out of there way to please people. They speak all languages. You are treated like royalty.I would 100% recommend staying at the Paradisus resort. There is to much to ...

Minus: There was the odd person that just is a grump abd yelled at the staff. Please remember they are doing the best they can to please you. It's a holiday go have fun.

Plus: Food was great at every location

Minus: The customer service not quite where it needed to be. Multiple issues , safe not working in room , had to change rooms a few rude waiters

Plus: The beach itself is amazing and well suited for kids too. The ocean is shallow to waist-deep for a good distance. It's lovely. There is a full-day kids club which was good for giving parents...

Minus: The resort areas: Too large and too much customer segmenting! I paid extra to stay at the Reserve which was the most inconvenient to the beach as one could imagine. You need a golf cart to take you ...

Plus: The food offer at the buffets was great. The bed was excellent. Wie will definitely be back!!!

Minus: Mosquitoes in the afternoon specially (not the hotel's fault although they can spread citronella canddles around). Some of the restaurants were not worth the time.

Plus: this hotel and staff are amazing!!!

Plus: Very clean . Staff so sweet.

Minus: The food was not great at the buffet.

Plus: I can't think of anything negative to say about our trip. The staff was the happiest group of people I have ever been with!

Plus: Facilties were excellent, setting was perfect.

Minus: The foldout bed in the coach was awful. The room needed little bits of attention (shower temperature control was not very good, loose cover on an outlet, clock did not work).