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I'm upset that I can not get a refund!! I had to cancel my reservation due to a flight cancelation.
It was clean and looks nice from the outside They charge you for parking and they don't tell you. They tell you to come down for breakfast when you have to pay for breakfast after they say it's complementary.
manager was very helpful in resolving difference in price between booking.com price and price on arrival
Location was okay underwhelmed by room, asked for one kings bed but got 2 small double beds. No late night dining.
I was charged for breakfast although it was included in the cost the room
The beds. The fitness room. It was soooooo hot and there was no way to adjust the temperature.
staff friendliness and professionalism were great, especially night staff at reception. Found one of the staff at the gift store gave incorrect info regarding tour pick up times, but we got the correct info from the person who was there the next day.
Really good value - clean freindly and a really good safe location. I would recommend as on a direct straight road to white house. Bar good and freindly atmosphere with varied clientele watching Tv.. I felt comfortable having a beer alone there as my daughter was out - I would not do this at home. Staff gave good advice and hailed cab for us etc. No-
Rooftop pool, baggage storage service, polite and efficient staff, central location
Hotel staff was very helpful Location is a bit remote to all main sightseeings
Staff was great - very friendly and always answering questions ElevTors took a while but they did have a note saying they are renovating so it wasn't bad
the bathtub, room service was prompt
The staff was wonderful. Everyone was super friendly and attentive. The hotel is very unique. I'm a huge fan of boutique, non-corporate hotels and this fits that category. The location was great near many restaurants bars and shops. I would definitely stay at a kimpton hotel again! You could definitely tell the hotel was older. Wallpaper was peeling in the hallways.
Everything Air in restroom
Remarkable graciousness of all staff, well-appointed room. Overreach and missteps on the part of front desk staff; check-in was bumpy and dragged on.
The room was wonderful and the staff was amazing. Booked this room through Kayak and specified 2 adults and a child. The room we were given only had a king size bed. The staff was able to change our room to accommodate a family of three during spring break.
Room was beautiful and luxury . I love the details The staff were sucks . We stayed 5 hours at the lobby waiting our room . They told us we are sold out and don't have any available rooms . While we are booked our room 30 days before our booking date . After 5 hours they told us : we just received your payment you can take a room .
Loved the modern feel and decor
Location is ideal for us, and the property is truly pet-friendly: no crazy fee and lots of pet amenities offered (bowls and treats and such). We don't really need that stuff but it's nice to feel that your pet is actually welcome, not just tolerated. Our room was clean, bed was super comfy, and the staff were all very kind and professional. This hotel has a funky rock-n-roll themed decor, which I enjoyed buy my BF found a little too kitschy.
I love that this hotel is in a quiet residential area but just a few minutes walk from so much! The staff were pleasant even though they were completely swamped- Sunday check out time. If I ever need to come to Logan Circle again I'd absolutely use this hotel. The TV is huge. The shower has excellent pressure and the bathroom is overall beautiful. Completely enjoyed my stay here.
The King Junior Suite was really large and very comfortable for the few days we stayed there. The front desk staff were very knowledgable of the area and very efficient with check in/check out. The bathroom amenities were great and you could get anything else you might have forgotten from the front desk. They also had complimentary wine from 5pm-6pm! The location was also really fantastic in which you were about a mile away from most of the sites so it is a quick walk or Uber. The rooftop patio is also incredible! I highly recommend this hotel!
Hotel Helix is a fantastic stay all around. Great staff, rooms with personality, great location. Minor complaint: my sink in room 501 had a ring of crud around the rim and the faucet just looked worn. Not a huge deal, but generally Kimpton has higher standards
Nice area, rooftop is nice, awesome beds. Bathroom door did not shut.
Hotel was very nice and clean. Beds were super comfortable. They said my room would be ready by 3pm. We got there after 5pm and still had to wait for at least 30 minutes for a clean room.
perfect location, very roomy, elegant and quiet. Excellent staff and very courteous. Definitely come back next time i have business in Washington DC. no cons
Exceeded expectations in all aspects. No cons
It was clean. Should have been a brochure of services provided
Nice room to spread out in as a family of three Very clean Prompt valet service Helpful front desk Seemed to be in a cute up and coming neighborhood Slow service at breakfast and dinner
The staff were all very friendly and helpful. I would recommend Cambria to anyone and I would definitely stay there again.
The staff was very helpful and courteous. The room was comfortable and well-appointed. I really appreciated the free wifi. Although the modern decor is nice, it looks like the hotel was done on the cheap. It will be interesting to see if it stays nice for long.
elegant yet accessible decor-stylishly appointed rooms. welcoming staff and amazing neighborhood location
I like the modern look and the cleanliness. It would have been great to have a free complimentary breakfast in the morning.
We arrived at the hotel exhausted after midnight. We had a bit of confusions going on our hotel reservation, which has been wrongly made for the day after when it was supposed to be that day. Patrick at concierge was the best in responding our inquiries and correcting the wrong booking information. He was courteous and sympathetic about our situation(our flight has been cancelled last might) and provided us with enough amenities like shampoo and soap. What I liked him about the most was his chill, but courteous and pleasant attitude. Other than that, the room was awesome. couldn't believe that I can book a room like that in the center of DC. Everything was new and clean. I like every single detail.
I really liked the contemporary feel to the hotel. Very spacious. Kids enjoyed the pool (small). I am not sure how well the room in cleaned daily. We found an old "tissue" underneath the sink when we checked in. Towels were not always replaced even though we put them in an appropriate area. Other than that, fantastic stay. Parking stinks but that is the case everywhere in DC.
Great location and excellent accommodations. All for a reasonable price.
The Hotel Rouge is a boutique hotel and while it is a little too hip for my taste in terms of interior design, it is a wonderful and comfortable hotel. I was upgraded to a family room which, although I did not need the added amenities, was very nice. The family room is exceedingly large and includes a small room that has a bunk bed for the kids, a television and a game station. It also has a curtain so that it can be separated off, which I closed. The bed, a king, is very comfortable as are the pillows. There is a couch, work area, large flat panel television and a nice area with drawers and snacks. The bathroom is also generous in space and the bath products are very nice. The service is excellent, the staff pleasant and honest. I highly recommend this hotel for families despite the fact that it is designed more for the young hip crowd.
Room was a good size and had a comfortable bed. Good location for going to the bar and restaurants in the area. TV didn't have that many channels. Parking wasn't free for guests, I ended up paying $67 for one night which is pricey. The maids walked into my room unannounced twice during my one night stay, once while I was sleeping...
Large, comfortable, clean rooms. Very environmentally friendly rooms. Excellent staff. Book it!
Spacious clean room. Nice staff. Decor a bit tacky but a lot of boutique style hotels are like that. Small, cramped and poorly laid out bathroom. Weak water pressure. Very similar to a motel.
I liked room decor and setup. location wise, I was right where I needed to be. staff at check out were very nice. my car was towed, which should not have been, & since I was on the way out the valet guy went and got my car for me as I had no idea what to do, where to go and had such a small amount of time to get to my class. staff at check in were extremely rude.
Area was good, nice neighborhood. The bed was horribly uncomfortable. The lighting on the floors hallways were dark and dingy. The lighting in room was awful. No fridge or coffeemaker in the room.
Great location, very pleasant and accomnodating staff. Wi fi was available but for a fee
Never got our chocolate chip cookies!
It's clean and well located. A pool would be nice, but for the price, its a fine place to stay.
clean rooms, comfortable beds, a+ for the staff. The thing I liked the most was the breakfast. The closest metro station is a bit far. Anyway the city center is at walking distance.
Very friendly staff.
I enjoyed our dinner although very pricey, but I expected that from a hotel restaurant . The bed by the window was awfully hard. The other was fine. Our TV didn't work and a maintenance man had to come 2 times and still was not able to fix it. I missed the debate I had plans to watch. I was already in the bed and had to let a repairman in my room twice and he was not able to correct the problem. The faucet in the bathroom was stuck and wouldn't open for cold water. I complained, but who cares, I had already paid. Staff was snotty and impatient.
Good, friendly staff, very nice room, clean facilities. Service at breakfast was slow.
Had an excellent stay at the Doubletree. very clean rooms and friendly international staff. the French toast with bananas is divine. it's close to all the historic sights.
Very nice buffet, unobtrusive and efficient stay. Would use the facility on next trips. Lacks small "essentials" shop sent next store for a newspaper.
the location is very good, everything is great (the staff, the lobby, the rooms) no
It was perpect
Good location close to the White House.
I don`t understand a system of payment. On which grounds 30 USD was debited from my banking cart? When 100 USD ("accident pledge") will be returned? My e-mail isn`t answered.
Mycket bra centralt läge med bra pris för att vara så centralt. Stora rum med stora bra sängar. Heltäckningsmatta i rummet som inte var alltför rent. Kunde varit något bättre frukost med mer pålägg och fullkornsbröd.
Trevlig personal. Bra med gratis internetuppkoppling. Fräscha och rymliga rum. Bra läge. Hissen fungerade inte. Konstigt att ha frukostserveringen i receptionen.
Ett hotel som ligger väldigt bra och är väldigt prisvärt men är slitet och väldigt nedgånget. Ingen värdebox
Man fick sitta på pallar i korridoren och äta frukost, det var väldigt lyhört på rummet, vi hörde grannen harkla sig!
Bra läge, god frukost
Utmärkt lokalisering, närhet till buss och metro, lugnt, rikligt med restauranger och mataffärer i närområdet, tillgång till enkel men effektiv egen matlagning, anpassad frukost, kostnadseffketiva rum Central AC,avsaknaden av hiss, jag hamnade på plan 5. Internet endast i markplanet.
Centralt beläget. Personlig service. Enormt lyhört så högljudda grannar stör nattsömnen. Rummen väldigt små och dubbelsängen för liten.
Bra läge till ett bra pris
Omtänksam och intresserad personal, funktionella mysiga rum, men torftig frukost med plastbestick. Klent frukostutbud.
Personaler var mycket vänlig och hjälpsam. En vänlig familjär stämning på hotellet. Omgivningen verkar säker och det är gångavstånd till två metro-linjer. Positivt att en bra frukost ingår. Nej.
Ett hyfsat boende utan flärd, centralt till rimlig kostnad. Personalen var mycket trevlig och hjälpsam. Frukosten var dålig: Lite mat, endast ca 10 sittplatser, brödet serverades ur en stor pappkartong (från affären).Rummet luktade inte fräsht.
Mycket bekväma sängar, trevlig och tillmötesgående personal, bra läge i lugna kvarter, men ändå nära till restauranger och sevärdheter. Frukosten var för amerikansk i vår smak, dvs bestod av munkar och vitt bröd, utan andra alternativ. Vi fick betydligt bättre frukost på enklare ställen under vår resa.
I liked that it has running water and a tv in the room. The owner was friendly. He was considerate. I didn't like the fact that it charges $80 for one night and you don't even get your own room. I had for different beds in my room and the room was small. The bathroom was a boys shower room with only one show and one toilet. There is nobody to take your bags for you and nobody even cleaned my room or got my bed ready for me before sending me to my room. I walked in and the bed was dirty. The vending machine is all out of snacks and drinks, who knows when the last time they refilled them. It would be a great place for cockroaches.
cheap staff was unknowledgeable, unhelpful and unaccommodating to late check in beds uncomfortable lack of outlets in rooms only microwave for cooking no one answers the phone
basically a lot tohave fun with. lax rules str8 stupidity & nonsense. Owner in AM in charge of CheckOuts iz a Jackazz