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Location Room furniture was really old Very bad wifi No tea or coffee in the room No kettle in the room Old carpets, blinds, bedding, towels (some literary have holes) Breakfast had yesterday's salads (lettuce leafs had brown spots)
Great location - heart of it all, on Maidon Staff weren't the most friendly!
Is a great area to be a lot of people I and out Old, and all the worst thing in hotel, try for a day or just go look if it doesn't sound right. It says 4 stars, maybe 20 years ago, now no more then 2 and I was very generous .
The facilities, location, reception staff and restaurants are excellent!! The location and view are amazing for the small cost!! A great value with great and knowledgeable people that truly want and try to help make your stay amazing!! I find that all is very clean and comfortable!! I find this hotel a wonderful place to stay!!! I will return here whenever I return to Kiev or the area!!! I cannot name anything that I did not like!! The lifts are a little slow and the WiFi is not perfect...but not bad either!! A very nice hotel with a rich history and a wonderful, amazingly knowledgeable reception staff that can answer or provide you with anything that you ask!! I truly enjoy this hotel!!
Take the over 1 hour to find a reservation, and it wasn't busy at all, looking like a motel Not hotel!
Location All other things in here
There was no hairdryer in the room, although the description says it does.
The location, restaurant, staff was helpful, multi language, very clean and even as older hotel, had very good and visually pleasing architecture! I think is perfect for any type of travel! The cost was excellent, the location is perfect!! I really like the hotel!! Equivalent to most European good hotels!!The Internet Wi-Fi works ok!! The staff was amazing helpful to me!! They were exceptional as I needed to change my reservation and stay to attend an emergency with my daughter at home, they truly helped me with all the process and policy!! I will stay again! Twin beds, but I expected some local differences! The lifts are quite slow, but still a very good hotel!
Close to Buddha Bar Rooms are not clean and smells
Great location and friendly/helpful staff (a real plus in Ukraine:) If you are not too precious - it should be fine. I usually use apartments, but with no cell and early flight - best to get taxi from hotel at set rate at too early in the am. Rooms are old and worn. I heard some were renovated - but certainly not the one I was in.
The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel The location of the room that was assigned to me
no gym facilities was disappointing, otherwise, very nice
Perfect location for site-seeing Old room
The hotel is in heart of Kiev
Rooms are stunning, Internet signals, beds, quite. Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !
The staff is amazing and they actually walk you to your room and show you how everything works. The location is great and not far from all the sights. It as a First Class stay for sure as the rooms are awesome.
The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.
Staff was unbelievably great
I thought the staff was exceptional. The bar is flexible and willing to stay open a little later than the hours as long as you are generous. Clean rooms and you feel very safe here. First class treatment all the way.
We stayed only 1 day ,unfortunatly , but we confirm that really 5 star hotel, perfect breakfast, proffecional staff
Bra service och bra frukost, samt att allt fanns på hotellet om man ville ha det! Hotellets utsida var väldigt fult! Hotellets egen taxiservice väldigt dyr jämförande vanligt taxibolag!
Bra läge, hyftat centralt.
de var bra på engelska frukost smaklös, men mycke att välja
Bra centralt läge. Trevlig inredning. Stor skön säng. Rent och fint. Bra frukost. Rumsservice 24 timmar. Värdefack på rummet utan merkostnad.Skön och trevlig stämning. Något litet rum.
trevligt tillmötesgående personal, bra läge, mkt bra frukost.Tyvärr hann inte uptäcka allt ,för det mesta varit utanför hotellet Inte beställa taxi via hotel, de sade att de var hotellets taxi, har ej kollat om det stämmer men den föreslagna av portieren varit dubbelt så dyrt än de vi åkte tidigare , detta var otrevligt incident. När vi inte accepterade priset har choffören halverat priset
Low price. AC is good Shower pressure strong Across street from Victory Park Upgraded room has frig and safe Restaurants and market down the street Boring Buffett. Always the same Not much English spoken Desk staff seem a little put out if you have any requests No bottled water in room
Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets. Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.
The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend.. There was nothing to dislike.
The staff at the City Hotel was excellent. Everyone was friendly and knowledgeable. Any requests for assistance came with a smile. The food in the restaurant was very good and served tastefully. The location made it easy to walk and explore Kiev. Overall it was.a very pleasant experience.
Friendly and accommodating staff (most understand English) Great responsive room service (Good breakfast delivered to room Fairly well located Very near metro station, varied restaurants and shops nearby Ocean Plaza commercial center within walking distance Nice, clean room with comfortable bed ----
The location is on a main road not far from the Dnieper River and the Paton bridge, two major land marks in Kiev that help foreign business travellers find the the hotel. The service was excellent. The restaurant is reliably high quality. The rooms are excellent in size, cleanliness and amenities. The park adjoining the hotel is a perfect place for a walk. The price is not cheap but the hotel is worth the slightly higher price.