Kiev hotell

Plus: Everything was perfect and excellent. Staff are very professional and kind. Location of hotel also excellent.

Plus: Same high standards as per first say. My girlfriend says its best in Kiev and its her favorite.

Minus: Should have been offered a discount as appreciation of returning customer :)

Plus: Pure 5 star service on everything.

Plus: Nice location comfortable rooms and helpful staff l

Minus: Nothing

Plus: The Location is very central and ideal.

Minus: Airconditioning System in room was not properly working - too cool - and one could not get it warmer! The Lounge is useless, with minor Quality in Food and Beverages

Plus: Nice location and helpful staff

Minus: -

Plus: Swimming pool, breakfast, staff

Minus: Room, even with an upgrade, very expensive. Rooms look like more 3/4 * hotel

Plus: Det låg central men inte et priset alls.

Minus: Betalade för två olika rum men fick likadana rum, det luktade gammalt, dammsugare låg i korridoren hela dagarna utan att någon jobbade.

Minus: Nothing

Plus: Staff was extremely nice ( polite , focused , quick to respond , friendly but not overbearing). Interior is lavish, hotel location is excellent!

Minus: Not applicable

Plus: Extremely modern and well pointed hotel with superb staff and beautiful rooms. As someone who stays in hotels 5-6 nights per month this hotel was recommended to me from friends. Normally in Kyiv I'd stay at Intercontinental. But 11 Mirrors superb alternate choice.

Minus: Bar considerably over priced - better to socialise out of hotel. Shower went cold very quickly in morning :(

Plus: Location and Staff

Minus: Small lobby and only one elevator. No gym no swimming pool

Plus: The pearl of Kiev! Amaizing restaurant

Plus: Stylish and comfortable, particularly the bed. Vast chique room, beautifully designed.

Minus: Nothing to complain about, except the breakfast is overpriced. There are plenty of good cafes nearby, however.

Plus: Great service location and modern well equipped rooms

Minus: Small bar and restaurant's menu was too avant harde for my taste. No fitness center

Plus: All is fine

Minus: No

Plus: Great location. Excellent service

Minus: Decor. Very dark.

Plus: All the staff were flawless, from the door staff, to the desk, to staff in the bar and restaurant.

Minus: Breakfast is a little bit overpriced.

Plus: Everything

Minus: Nothing

Plus: The rooms are nice and modern

Minus: Facilities are limited breakfast was mediocre

Plus: Great location ladies at the reception

Minus: Very Noisy airco

Plus: Tidig incheckning är tillgänglig

Plus: Hotellet var centralt beläget och hade utmärkt personal och bekvämligheter. Rummen var mycket bekväma med utmärkta sängar. Frukosten på 15:e våningen var förstklassiga och utsikten var en bonus. Skulle definitivt återvända och rekommenderar det

Minus: Det fanns ingenting att ogilla.

Plus: Personalen på City Hotel var utmärkt. Alla var vänliga och kunniga. All begäran om hjälp bemöttes med ett leende. Maten i restaurangen var mycket bra och serverades smakfullt. Läget gjorde det lätt att promenera och utforska Kiev. Sammantaget var det en mycket trevlig upplevelse.

Minus: Breakfast is not that good for the money, far better to pop outside to one of the local restaurants half the price and twice as good.

Plus: Very Good breakfast With cold meats and fish as well as cooked meal Staff were exceptional - they found a small wallet containing some dollars that had dropped out of my trousers hanging in the wardrobe and returned in to me while I was checking out Very comfortable bed

Minus: Nothing

Plus: nice location, clean rooms

Minus: bigger bed

Plus: The room, the atmosphere in the hotel, kind staff.

Minus: Everything was very nice.

Plus: Fint hotell med mycket bra läge. Gångavstånd till närmaste tunnelbana. Helt och rent med personal som pratar engelska. Läget och omgivningar känns trygg och säkert även fast man kommer hem på kvällen. Lokal mataffär som har öppet till 23:00 där du hittar det mesta du behöver för din vistelse. Flera bra restauranger i närheten och många möjligheter för frukost på stan. Ingen störande trafik.

Minus: Frukost var inte inkluderad i priset men vilket är bra om man vill gå ut och äta men det tar väldigt bra betalt för den. I vårt fall €15 per vuxen. Barn var gratis. Väldigt dyrt för att vara Ukraina. Inte så organiserad reception men troligen var det bara stressigt vid de tidpunkterna vi var i receptionen. Annars inte mycket att klaga på.

Plus: The view from the 15th floor breakfast room

Minus: I found the safety a little compromised in the bathroom, just plain, shiny marble floor in the shower, no handles, perfect for accidents

Plus: Location and food was great Very comfortable bed and very clean room

Plus: The hotel is sleek and modern, rooms are extremely spacious and is within walking distance of the main area.

Plus: very nice bedroom, nice hotel. location is OK. staff speaks english (not always the case in ukraine)

Minus: WIFI not available in the hotel entrance, useless if you want to book a uber or uklon taxi

Plus: Arrived at 10.30 and were checked in straight away. It’s such a good location pretty central and walking distance of all the main sightseeing points. Would recommend.

Plus: Location is perfect, staff at reception was very friendly. Breakfast good enough, restaurant has nice view.

Minus: Restaurant staff could smile more.

Plus: Very good location, Good breakfast and comfy facilities.

Plus: The size of the room and the location.

Minus: The lack of English comprehension and the attitude of the staff. The sheets weren't changed and the room wasnt cleaned well.

Plus: Location was perfect for getting around the city and sightseeing - all within good walking distance. Rooms are spacious with very comfortable bed. Quiet location despite being centrally located. Breakfast adequate, could be more generous with servings.

Minus: It was difficult to find as GPS did not recognise the one way street. The waiter who delivered breakfast was very pleasant & polite as were the domestic/cleaning staff. The receptionists were not very welcoming.

Plus: The room was clean and quiet.

Minus: The room was extremely small, about 6,5 m2. With an open suitcase there was no chance to open the door or the wardrobe, there was no space to move around at all. I’ve never seen such a small room in a hotel. The pillows were uncomfortable, sheets had holes, the shoe sponge had water inside and not shine. The breakfast was served in the room, I took the tray from the hands of the receptionist because she wouldn’t have space to walk in while I was standing there. The breakfast itself was ok but very limited because you have to make a choic either or...so if you are having eggs with sausage, that’s all you are going to have. Terrible latte. Unfriendly staff upon arrival, when I asked if it was possible to check in earlier with extra pay I was told off and it could have been more polite. The cost for the service overall is too high and the rating I saw on booking and the hotel’s statement that they are the best in Central Kiev is far from the truth.

Plus: Very close to the Independent Square, quite big rooms.

Minus: No bar/restaurant. Stuff had some problems with english.

Plus: Been a few times perfect for me

Plus: Frukosten var helt ok. Dock så var de sena med frukosten trots att man fick skriva när man ville ha frukosten så var de 30 min sena. Men det var dock en bra frukost.

Minus: De hade väl kunnat fixa en frukostpåse åt oss som åkte med ett tidigt flyg. Det var dock HELT omöjligt

Plus: Big room and quite nearby Maidan square. Clean and well equipped rooms.

Minus: No breakfast buffet, you choose among several type of breakfast the night before and they will bring it at your room at the agreed time. WiFi was not working, after complaining was not solved, at least during the 24h of my stay. These probably would be the reasons why I would not repeat my stay there.

Plus: Desk staff was very accommodating. I was given a room on the lobby floor so I would not have to use the stairs. the room was quiet, the room temperature was perfect. The bed was comfortable. Breakfast is served hot and on time to your room. Excellent breakfast. Nicely prepared. Location of the hotel is excellent. Walking distance to all the tourist sites within minutes.

Plus: Fantastiskt läge. Nära många sevärdheter och mitt i gamla stan. Lugn gata. Inget som stör. Gott med frukost på rummet.

Plus: Location is very good, close to the sights and a metro station. Room and bathroom were very large. Staff was helpful.

Minus: It was strange that there was no breakfast room available and breakfast was served in the room (a questionnaire had to be filled what I wanted on each day). I stayed in the hotel with a colleague (in separate rooms), and lost the morning conversation before leaving for work.

Minus: It was difficult to reached the hotel location, no elevator, the smell of the bed sheets was very bad.