Flyg till Washington, D.C.

Minus: Seats are very uncomfortable in all planes

Plus: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Minus: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Plus: Smooth flight

Minus: More food, more water

Minus: All seats are uncomfortable on all planes

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: Very efficient.

Minus: Better airflow in cabin, letting you know about meals before getting to plane.

Plus: Crew was very nice. Chocolates were very nice.

Minus: Come on guys for the price of the ticked you could have served us something more than a sandwich.

Plus: Loved everything! Including the food.

Minus: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Plus: Very efficient.

Minus: Better airflow in cabin, letting you know about meals before getting to plane.

Minus: Not being able to choose my seat on a 500€ return flight is a joke.

Plus: Loved everything! Including the food.

Minus: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Plus: Punctuality and professionalisms were at the best

Minus: All ok

Plus: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Minus: I flew economy and all was good and appropriate to the level.

Plus: Almost everything, especially the crew.

Minus: Don’t feel like anything should be better to be honest

Plus: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Minus: Move the drapes a few more inches back.

Plus: The crew tried to be helpful but were equally frustrated with the ground crew.

Minus: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Minus: 1 hour delay in departure from Lisbon

Plus: Very comfy seats.

Minus: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Plus: It flew

Minus: Nothing

Minus: The entertainment choices needs updates and more varieties I believe.

Plus: service and timing were great

Plus: Great crew n comfort.

Minus: Flight keft 35 min kate and boarfing was very slow and disorganized

Plus: no remarks. everything fine for a short flight

Plus: the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special.

Minus: Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle.

Plus: Everything was good except the long layover

Minus: Shorter layover

Plus: Early morning flight so left on time and arrived early. Staff excellent.

Minus: Seats are grim like most European carriers in coach...

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: Got us there safely

Minus: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Minus: Don’t loose the luggage

Minus: This airline is borderline budget airline even in business class.

Plus: Got us there safely

Minus: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Plus: Flight attendants were nice

Minus: Food quality

Plus: Yes

Minus: Maybe the entertainment choices

Plus: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Minus: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Plus: The crew was helpful accommodating, the flight was smooth and it was just a very pleasant experience overall

Minus: Crew member in first class not polite at all... And there was no food on a 5hr flight even in first class.

Plus: Not so many passengers so we're all spread out and enjoyed the space and privacy. Got free upgrade to Premier Plus.

Minus: There flight was a bit on the long end (9.5 hours). There was at least one baby crying pretty much most of the flight.

Plus: Your willingness to proceed with flying into a pandemic zone with total travel lockdown.

Minus: allowing travelers that have been advised not to travel to Europe to either change or refund their flights. Your system for this is a bureaucratic nightmare, and the responsible thing to do in a time of crisis is allow people to make the right decision to stay in place. I am done using your service.

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plus: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Minus: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Minus: Bigger seats the new ones are way to narrow

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plus: Crew.. single person was okay. Overall company operation plus late flight was poor

Minus: Luggage handling could be better. Flight on schedule will be good.

Minus: The pancake was not cooked enough couldn’t eat it

Plus: good noise cancellation

Plus: everything was fine. uneventful

Minus: food

Plus: The crew and the food

Minus: The entertaiment selection. Should get better movie, TV and news selection

Plus: The crew were gracious and attentive to keeping us hydrated in Economy.

Minus: The seats were uncomfortable on this full flight, the food was average.

Minus: It would be nice if at least snacks and a cup of water were provided.

Plus: Snacks

Minus: 2h late!

Plus: Early morning flight so left on time and arrived early. Staff excellent.

Minus: Seats are grim like most European carriers in coach...

Plus: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Minus: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Plus: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Minus: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Minus: The app and trying to find boarding details prior.

Plus: Seats were comfortable. Entertainment system stopped working part way through

Minus: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Minus: Hårda nersuttna stolar som inte heller gick att fälla bakåt

Plus: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Minus: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Minus: The Florence Airport has difficulty with baggage. Had to wait for over an hour.