Hitta billiga flyg till Washington, D.C.

Plus: "Crew was very accommodating."
Minus: "Flight was overbooked which caused an hour delay."

Plus: "Crew was very nice and responsive."
Minus: "The flight was so hot. No personal air controls. Economy was horribly small."

Plus: "The food was great and the other flight attendants were kind and understanding."
Minus: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Plus: "Crew was very friendly. Seat a pretty comfortable."

Plus: "Service was fine, on the ground and in the air."
Minus: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"

Plus: "Cabin cleanliness isgood"
Minus: "Food is bad"

Minus: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minus: "I travel a least 5 times a year and Kayak is always my option."

Plus: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Plus: "787 is an excellent plane and I could sleep a little"
Minus: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Plus: "The attendants were very pleasant and the food delicious"
Minus: "A bit cramped in economy"

Plus: "Problem free."
Minus: "It was a great flight."

Plus: "Nothing remarkable"
Minus: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."

Minus: "Not on time at all. Toooooo late boarding"

Plus: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Minus: "Warm and excellent customer service :)"

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plus: "The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided."
Minus: "Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues."

Minus: "Our flight was delayed 25 minutes leaving Rome."

Plus: "It's swiss. everything works. always."
Minus: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Minus: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Plus: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Plus: "When we landed"
Minus: "Everything else..."

Minus: "1 hr 50'' delay"

Plus: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Plus: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Minus: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Plus: "Getting off the plane after 11 hours of turturous discomfort."
Minus: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Plus: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Minus: "Not sure why loading is not by aisles, seems not that efficient"

Plus: "It takes two minutes to get to a live operator when you call. Simply amazing."
Minus: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."

Plus: "The plane was remarkable and the service was excellent!"
Minus: "The wifi on the plane was horrible."

Plus: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Minus: "The movies were the same so coming back there was nothing to watch."

Plus: "Went great, no complains"
Minus: "HOT turkey sandwich"

Plus: "Swiss airlines was amazing"
Minus: "They were very nice attentive"

Plus: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The food was excellent and the staff were attentive. The flight was smooth and the captain kept the passengers well informed"

Minus: "Through no fault of the airline, there was a strong thunderstorm that delayed our flight. Little information was provided about the situation. It was obvious that we could not fly in the storm, but we were not informed about the likely departure time. The reason I gave a poor ranking is that my suitcase/pack must have been left out in the downpour on the top of the pile so all of my clothes were extremely wet when I reached Boston. The bag itself was wet so it was not a case of something leaking in the bag. I have had to wash all of the clothes and iron them."

Minus: "Sandwiches Delay"

Plus: "Great food and drink options."
Minus: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

Plus: "Crew was very kind and accommodating."
Minus: "I was unable to choose my seat online due to Swiss system issues and when I called, customer service was completely unhelpful despite the 25 minutes I had to wait for someone to answer."

Minus: "The flight was delayed that made the connection very tough."

Plus: "Excellent flight staff and better than average airplane food."
Minus: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"

Plus: "Crew great"
Minus: "Impossible to work on laptop with front seat in recline"

Minus: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."

Plus: "Professional. On time. Attentive. Great movies. Overall great."
Minus: "Nothing"

Minus: "I was supposed to put my backpack into "bulky baggage". I couldn't find it. When I got on the flight one of the attendants yelled at me for having my bag. Also the signage was incorrect where we had to go thru with our boarding pass. So I stood in a couple of lines that didn't work."

Plus: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Minus: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."

Plus: "Crew was super attentive and kind"

"Flight crew was friendly and professional"

Plus: "Took extreme measures for COVID prevention. It felt very safe"

Plus: "Old aircraft showing its age."

Plus: "Fast easy flight"

Plus: "The crew was amazing and smooth flight"
Minus: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"

Minus: "90 minute delay"

Plus: "all good"
Minus: "unsure"

Plus: "NOTHING."
Minus: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."

Plus: "Crew was nice"
Minus: "It would have been better if the flight wasn’t 3 hours late."

Plus: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Minus: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"

Plus: "The flight was on time and quick."
Minus: "the number of kids......not too fond. :/"

Minus: "Excellent"

Minus: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."

Plus: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Minus: "Nothing."

Plus: "Smooth flight. Everything was great."

Plus: "I always appreciate in-flight television even on short flights."
Minus: "Very tight seating."

Plus: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Minus: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."

Plus: "Everything was great everyone was fantastic. F"

Minus: "Sent flyg, sen fastnade vi även på avstigningsbanan för mer än 30 minuter. Besättningen försökte inte ens erbjuda något att kompensera med och jag fick fråga efter snacks och hörlurar (som ska vara kostnadsfritt). Besviken på hur de kunde gottgöra sina kunder när flyget blir 2h sen."

Plus: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Plus: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Minus: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Minus: "Never told why we were delayed by more than 90 minutes"

Plus: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Minus: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Plus: "Everyone was friendly and got us to our destination"
Minus: "None"

Plus: "Nothing"
Minus: "No food, no outlets, a terrible delayed not explained to passengers."

Plus: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Minus: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"

Plus: "Quick flight"

Minus: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."

Minus: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."

Plus: "Quick boarding"
Minus: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"

Minus: "JFK was depressing but not Delta’s problem."

Plus: "Delta is not a good place to be"
Minus: "Delta is not good on customer service"

Plus: "Snacks & beverages on a 1 hour flight. Very nice crew"
Minus: "Older plane, no entertainment"

Plus: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."

Plus: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."

Plus: "Nice crew, comfortable"
Minus: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"

Plus: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."

Plus: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Minus: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Plus: "Nothing"
Minus: "Terrible staff"

Minus: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."

Plus: "very little"
Minus: "Could they make sears smaller? The plane was really old too."

Plus: "The crew was nice and helpful."
Minus: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."

Plus: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Plus: "Comfortable seating and roomy"
Minus: "Nothing"

Plus: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Minus: "Lavatory was unusually smelly no charging port"

Plus: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."

Minus: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."

Minus: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Plus: "Delta met and exceeded all of my expectations on this Atlanta to Baltimore flight."
Minus: "Wonderful service, on time departure and arrival."

Plus: "Nothing to speak of. Nothing exceptional from any other airline - basic"

Plus: "Great, patient crew!"

Plus: "Was put in German Airport jail"
Minus: "See above. United sold me a ticket they knew would get me sent back after being detained"

Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Plus: "Great staff and smooth on time flight"
Minus: "Small plane"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "Service"
Minus: "Delay for both leg trip."

Plus: "Flight attendant served snacks and drinks in less than hour’s flight. Well done!"

Plus: "See my earlier remarks"

Minus: "Refused to change my flt date after I realized I made a one day mistake inadvertently. I called within 10 minutes afterwards. This was 6 months before the actual flt date. Customer service was snarky, unapologetic, and almost happy that I could not change the date or get any kind of refund."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Good crew unlike previous experience a few months ago"
Minus: "Food"

Plus: "Boarding pricess"
Minus: "Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests."

Plus: "Comfy, good food and crew"
Minus: "Very disorganized boarding"

Minus: "I missed somehow the distribution of headsets, and I never got one (after asking for one). (Un-)fortunaltely there was no movie I really wanted to watch, or classical music for my taste (recitals, chamber music). Anyway, this is not a major problem, just a tiny glitch. The random boarding went surprisingly well, although I'd prefer the more structured version. Until there is bread, butter and cheese, I am fine with the bland food."

Plus: "The food was good, along with the service."
Minus: "Medical emergency in the row in front of me and all of the crew blocked my television screen so I could not watch my movie. I was sitting in first class."

Plus: "we liked the crew,"
Minus: "the rows were very close to each other, and space was tight between the restrooms, not much room for moving around and having some exercise"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Our flight from Tel Aviv on Lufthansa was 20 minutes late. We only had 40 minutes for our connection in Frankfort but made it to the gate 5 minutes early. The gate was closed 10 minutes early and they would not let us on. There were 17 of us, 10 of which were children. They would not let us on BUT we’re able to spend 30 extra minutes at the gate, not on the tarmac, to remove all of our luggge off the plane. It would of taken them less than 10 minutes to let us in the flight. I don’t even know what to say about the complete lack of any competence."

Minus: "2 hours delay on a 1 hour flight."

Minus: "Because my first flight took off late, my luggage didn't make it on this flight. It was not waiting for me at customs and I didn't get it until several days later."

Plus: "Comfortable and clean planes. Flight was on time. Free drink!"
Minus: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Plus: "They fed us eventually. We landed safely. Crew wasn't rude."
Minus: "I am only 158cm tall (5 feet 2 inches) and I had no leg room! My knees hit the seat in front of me. The seats were also so narrow that you could not change position at all, so it was very uncomfortable for a 8.5 hour flight. And I weigh less than 45 kg (100lbs). I can't imagine how anyone bigger than me felt. My seat was toward the back of the plane, and it took the crew over an hour to reach us once they started the drink and food carts. One time my row got entirely skipped for the drink cart, even though we were awake. This was a problem because they didn't come by for another 5.5 hours with more water/drinks, and they did not give us water bottles for that time period like Delta does. The food wasn't tasty, but it was eatable. The movie options were great, but that was all I could do on the screen because half of mine did not respond to touch, which meant no games and I could only select movies on the left half of my screen. Weird."

Plus: "Decent selection of movies."
Minus: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."

Minus: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"

Plus: "Flight was comfortable. Seats were spacious and leg room was really good. Crew were friendly and efficient. Entertainment was varied and extensive."
Minus: "Food was awful. Muslim meals were gross. Need to find a new vendor in Germany. Breakfast was very poor. We were starving when we got to Washington. No snacks were provided. I would prefer a seafood or vegetarian option. Bathroom were filthy. For such a long flight there has to be a backup for dirty bathrooms"

Plus: "I love the comfort and the space in the airplane"

Plus: "Attendants were pleasant"
Minus: "We were delayed on the tarmac for an hour and a half"

Minus: "I selected my seats online before the flight. It seems my seat assignments were changed (many other customers complained of the same issue). I have siliver status on United and was told that there was no way to be considered for upgrade to different seat. I was told that the list was already full of higher priority customers. Yet at the same time the same employee announced those seats were available for purchase at $200 Euro for others. It seemed in both cases Lufthansa shuffled around passengers out of their selected seats for unknow reasons and also werent honoring frequent flier status programs for changing seats. Furthermore, the in seat entertainment did not work and it took quite a bit of effort including trying to move seats to get the flight attendants to reset the system (they said it would affect other customers who didnt have problems with their entertainment system). 8+hour flight is long flight to not have the system working. eventually the fixed it a couple of hours into the flight."

Minus: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Plus: "The overall experience was great."
Minus: "Nothing"

Plus: "Lufthansa kept to the time schedule"
Minus: "At Frankfurt, the boarding gate was changed two times."

Plus: "staff at airport were friendly, helpful"
Minus: "telephone reps NOT helpful and do not know the airplane seat maps"

Plus: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Minus: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."

Plus: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Plus: "I always praised Lufthansa food, but this time we got chicken pasta, which was weird. Please bring back your normal option: chicken + puree."

Plus: "Despite not being able to recline my seat, I at least had room for my legs, unlike the last flight."
Minus: "My seat was unable to recline. Boarding was a bit chaotic, and the constant shuttling around Frankfurt airport is just ridiculous. (Not that the airline can do anything about it)."

Plus: "Very friendly crew! Very comfortable seats. Bailey's offered free! I had never been on an Airbus 340 before--stairs down to the bathroom was interesting."
Minus: "Food--but probably no worse than other airlines."

Minus: "I don't expect good food, but found both served meals to be inedible. Confusing security situation at airport - multiple passport controls and at the final point there was only one check in line for all departing US flights. Since most of these flights left within an hour of each other it was bad news. Once again another chance to stand in line for way too long."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."

Plus: "Everyone is very very nice!"

Minus: "The quality of food was pitiful, not to say gross, in the economy class. I'm comparing Lufthansa to other European airlines and to what Lufthansa used to be. Alcohol was of the most basic quality. Yes, I know, it was economy class, but it's gone down. Entertainment was hardly better. No new movies and the variety of what was available was poor. Lastly, the choice of seats in the tail (of 747-8) was poor judgment on my part. We were being wagged like fleas on the dog's tail. The only good part was that due to the narrowing of the plane we had two seats and no neighbor to jump over, plus extra room between the window seat and the window. The end of highlights. Can't help but compare every airline to Turkish airlines, where even in the economy class they make you feel like royalty. These people know how to do hospitality and make you want to come to their country."

Plus: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Minus: "...being bumped from row 26 to row 47; but we still retained seats H and K."

Minus: "Planet var trasigt"

Plus: "Seats were really good despite the fact that it is economy class. Food was very good، and entertainment was a blast، watched 4 movies during the flight. The crew members were really polite and helpful. Lufthansa will be a choice for me for any further travels."
Minus: "My trip from Washington to Amsterdam wasn't pleasant at all، because it was operated by United Airlines، which I do not recommend or even try again."

Plus: "Crews on all flights were very good."
Minus: "This is an overall review of all flights we took this time. Food served in Economy on the international flight FROM US was terrible, and just a little better on all other flights that we took this time. But i noticed that food served on international destinations FROM US on any airline is terrible in general. Space between the seats is limited, very uncomfortable even for a petite woman. Child meals are too sweet, my kids ended up eating my salads, and part of my meal, because they didn't like their food. On the flight from US, kid's meal had 3 chocolate bars on top of other sweet things, which is too much. Give kids fruit bowl instead. I will not order child meal again."

Plus: "The raw was empty and I could sleep whole 10 hours"
Minus: "Choice of movies and TV programs"

Plus: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Minus: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."

Plus: "Overall Austrian was fine. Smaller plane and people were professional."
Minus: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Plus: "Food was quite good, and they were great about continually offering beverages throughout the flight."

Plus: "The crew was good , funy , atentifly and kind."
Minus: "Was ok."

Plus: "The flight attendants were quite personable and engaged."

Minus: "Äta en muffins"

Plus: "Friendly crew with a wide range of entertainment options"
Minus: "Smoother boarding. Was great once on board."

Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Minus: "Food terrible"

Plus: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Minus: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Plus: "Luggage came extremely quickly"
Minus: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Minus: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Plus: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."

Plus: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Minus: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Plus: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Minus: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."

Plus: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Minus: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Plus: "Short flight and got a snack"
Minus: "Boarding was a hassle"

Plus: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Minus: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plus: "clean airplane. staff friendly and helpful. good movie selection"
Minus: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Plus: "Everything was at the good level. Professional people to work with."
Minus: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Plus: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Minus: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Plus: "The air crew service"
Minus: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Plus: "Boarding on time and quick"
Minus: "Food and entertainment choices"

Minus: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Minus: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Plus: "The crew were so kind!"

Plus: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Plus: "Service was great and the flight on time."

Plus: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Minus: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Plus: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Plus: "Excellent crew and service!"

Plus: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Minus: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."

Minus: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Plus: "Flight services were good. Staff friendly. food was good"
Minus: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Plus: "friendly, helpful crew"
Minus: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Plus: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Minus: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Minus: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Plus: "Everything was wonderful ,except for the poor food."
Minus: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Minus: "We were stuck on the ground at London for what seems like ages."

Plus: "All"
Minus: "All"

Minus: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."

Plus: "best blanket in any business class. should be sold on line."

Plus: "Not at all a comfortable experience, but I suppose it served its purpose."
Minus: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Plus: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Minus: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Plus: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Minus: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."

Plus: "The flight, service, entertainment and food were excellent"
Minus: "The boarding process was disorganized, could not tell which line to get in, waited in lines that we did not need to."

Plus: "My ability to manage my reservation on United's app as great. I am a Mileage Plus member and thought it would be difficult since I had booked through a third party."
Minus: "I made special meal requests on Austrian's website under manage my reservation after my booking. Those requests weren't transferred over."

Minus: "We got double charged for bags."

Plus: "Yes, Very good"

Plus: "Everything perfect and arrive to destination on perfect time."
Minus: "All positive."

Plus: "Comfort"
Minus: "Internet"

Plus: "Pleasant crew. Appropriate and efficiently served snack."
Minus: "Boarding and disembarkation were slow."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Food was great, enjoyed watching videos, staff very profession and friendly."
Minus: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plus: "economy plus seats were nice, great movie selection, especially international movies"
Minus: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "Great crew, comfortable seating with enough leg room."
Minus: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Minus: "Staff rude and short"

Plus: "Pleasant flight"
Minus: "We were delayed & missed our connection"

Plus: "Seat comfortable"
Minus: "Flight was delayed and overhead bin space was very small"

Minus: "The plane was very hot"

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "The crew were really helpful with people who had tight connections because of the delayed flight"
Minus: "I wish they had WiFi"

Plus: "Amazing crew"

Plus: "The crew was very nice"
Minus: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Plus: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plus: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Plus: "The constant smile conferred by flight attendants through the entire flight."
Minus: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plus: "NOTHING"
Minus: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Minus: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plus: "Crew was very friendly. Nice that wine was served without charge."
Minus: "Announcements from the cockpit were hard to hear. Food has been better in past."

Minus: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plus: "Crew where awesone and the choice of entertainment was fantastic"
Minus: "Seats way to close together"

Plus: "Crew was awesome"
Minus: "."

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minus: "Nothing to say"

Plus: "kLM staff was great."

Plus: "Food and staff behaviour"
Minus: "Entertainment"

Minus: "Flight was cancelled."

Plus: "Norhing"
Minus: "They have mabaged to lost my luggage"

Plus: "Good service onboard, good food. On time."

Plus: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plus: "Helpful and smiling cabin crew."

Plus: "The food was excelent"
Minus: "I have to pay to pay a little more confort"

Plus: "Service impeccable!"
Minus: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Got to Amsterdam on time and everything was great including the staff"

Plus: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Minus: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Plus: "Ground staff at Manchester very helpful"
Minus: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plus: "Easy boarding, plenty of room"

Minus: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "The cabin crew, the flight and communication and the cleanliness of the plane."
Minus: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plus: "Price"
Minus: "Klm flight has very congested seating Getting information about eticket was pain"