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6,4
Plus: Staff was nice. Car was clean. Service was quick
Minus: The car was not filled full tank which I realized only after I started driving, but I re-filled it full tank before returning. I got cheated (and had to pay more in fuel) because of this. I could not wait to complain while returning since I had a flight to take
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10,0
Plus: All was easy .. could not have been better
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6,0
I didn't expect..
Plus: It got me there with no major issues.
Minus: It had been smoked in and it surprised the attendant whose cleaner didn't alert him. It felt like it was a car on the Log Ride at the amusement park so either the alignment was off or this is the scariest designed car ever.
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5,6
Plus: Short line checked out quick
Minus: Girl at desk was rolling her eyes and slightly aggressive towards customer on phone.... no customer wants to see that. There was also an issue with a partial refund ( for the gas I put into the vehicle I had to return) for which I was dissapointwd to see her blame the previous employee that rented me the car. I ended up only getting part of a refund I was promised but dude that even bother mentioning as it was all I could handle. It's unfortunate paying less results in less customer care
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4,4
Minus: Dropping off in NC took 90 minutes! Computer was down, software antiquated, only one employee trying to deal with a bunch of pre-holiday rentals. Won't be using Budget in Winston again.
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2,0
Was unable to rent a car. Absolutely no one could
Minus: Being denied a rental for no reason.
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8,8
Minus: I was told that on return of the vehicle I could charge the rental fee to a different credit card. When I returned the vehicle, nobody was at the desk and there was a sign directing me to put the key, etc. in the drop box. I called when I got home and was told by someone in Budget's office (not the local office) that I could not change the card then and that I would have to call back in 48 hours to do so.
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10,0
Plus: All was easy .. could not have been better
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8,8
Minus: I was told that on return of the vehicle I could charge the rental fee to a different credit card. When I returned the vehicle, nobody was at the desk and there was a sign directing me to put the key, etc. in the drop box. I called when I got home and was told by someone in Budget's office (not the local office) that I could not change the card then and that I would have to call back in 48 hours to do so.
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6,4
Plus: Staff was nice. Car was clean. Service was quick
Minus: The car was not filled full tank which I realized only after I started driving, but I re-filled it full tank before returning. I got cheated (and had to pay more in fuel) because of this. I could not wait to complain while returning since I had a flight to take
omdöme av
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6,0
I didn't expect..
Plus: It got me there with no major issues.
Minus: It had been smoked in and it surprised the attendant whose cleaner didn't alert him. It felt like it was a car on the Log Ride at the amusement park so either the alignment was off or this is the scariest designed car ever.
omdöme av
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5,6
Plus: Short line checked out quick
Minus: Girl at desk was rolling her eyes and slightly aggressive towards customer on phone.... no customer wants to see that. There was also an issue with a partial refund ( for the gas I put into the vehicle I had to return) for which I was dissapointwd to see her blame the previous employee that rented me the car. I ended up only getting part of a refund I was promised but dude that even bother mentioning as it was all I could handle. It's unfortunate paying less results in less customer care
omdöme av
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4,4
Minus: Dropping off in NC took 90 minutes! Computer was down, software antiquated, only one employee trying to deal with a bunch of pre-holiday rentals. Won't be using Budget in Winston again.
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2,0
Was unable to rent a car. Absolutely no one could
Minus: Being denied a rental for no reason.
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