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3,2
Minus: I' ve booked a car to take drop at the Wadi Araba border cross. But there's no pick up point there. I've tried to call them, but no-one answered me. I had to go by taxi to main office in Aqaba and then again to Wadi Araba. No excuses, no money back. Just "that's life we live". Excellent! A/C was broken. Screen wipers too. Besides, they don't refund money for gasoline. I gave them half-tank fo free! Disgusting service.
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10,0
Plus: Excellent staf.
Minus: It was not clear whether the pick-up would be at the border or in downtown. It was the latter. Therefor necessary to take a cab from the border to the car rental.
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6,0
Plus: The car and the location was comfortable.
Minus: Upon return of the car at the Schönefeld airport, I was handed a bill that was more than twice of what I had agreed to pay. When I filed the complaint, I had to wait for over 30 minutes. They corrected it. But a month later my card was charged again for €29 by surprise! Never again AVIS.
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3,2
Plus: There was only one good thing that there was a car available at all.
Minus: I was have been offered 168 USD for the rental and had to pay 550 Euro istead! I have purchased an insurance for 54 USD and did not receive any document for it. I would like your customer support team to contact me immediatelly unless my lawer will contact you.
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4,8
Plus: The car was oversized to the category we hired due to the problem they caused us without extra charge.
Minus: The pick up spot which we chose and you confirmed with an email no longer exists. We were in a foreign country without cell reception or Wi-Fi at 6am and we couldn't find our car. We had a 3 hour delay to our program due to that and we wouldn't have found it if one receptionist hadn't call his friend.
omdöme av
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3,2
Minus: I' ve booked a car to take drop at the Wadi Araba border cross. But there's no pick up point there. I've tried to call them, but no-one answered me. I had to go by taxi to main office in Aqaba and then again to Wadi Araba. No excuses, no money back. Just "that's life we live". Excellent! A/C was broken. Screen wipers too. Besides, they don't refund money for gasoline. I gave them half-tank fo free! Disgusting service.
omdöme av
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6,0
Plus: The car and the location was comfortable.
Minus: Upon return of the car at the Schönefeld airport, I was handed a bill that was more than twice of what I had agreed to pay. When I filed the complaint, I had to wait for over 30 minutes. They corrected it. But a month later my card was charged again for €29 by surprise! Never again AVIS.
omdöme av
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3,2
Plus: There was only one good thing that there was a car available at all.
Minus: I was have been offered 168 USD for the rental and had to pay 550 Euro istead! I have purchased an insurance for 54 USD and did not receive any document for it. I would like your customer support team to contact me immediatelly unless my lawer will contact you.
omdöme av
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4,8
Plus: The car was oversized to the category we hired due to the problem they caused us without extra charge.
Minus: The pick up spot which we chose and you confirmed with an email no longer exists. We were in a foreign country without cell reception or Wi-Fi at 6am and we couldn't find our car. We had a 3 hour delay to our program due to that and we wouldn't have found it if one receptionist hadn't call his friend.
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