Minus: "We got double charged for bags."
Plus: "The plane condition."
Minus: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Minus: "Friendlier crews"
Plus: "Terrific hot breakfast in bus. class"
Minus: "Window did not darken like the others."
Plus: "Decent price for economy comfort seat, 4A."
Minus: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"
Plus: "The crew were excellent and seats were comfy."
Minus: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Plus: "Reclinable seats."
Minus: "The food!! The lights could be dimmed as it was a night flight."
Plus: "Friendly crew"
Minus: "KLM lost one piece of my luggage"
Minus: "There was no wifi on flight"
Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."
Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."
Plus: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Minus: "Not having to walk outside in Edinbur4gh to board the flight."
Plus: "KLM staff is great"
Plus: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Plus: "The flight arrived a few minutes early."
Minus: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Minus: "No reading light in my seat..."
Plus: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Plus: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Plus: "Entertainment options."
Minus: "Service was poor, seat did not recline, and the food was terrible."
Minus: "Still waiting to board after missing this connection had to be booked on another airline"
Plus: "The crew was efficient. Flight left on time. Food and wine served."
Minus: "No entertainment."
Plus: "Good selection of movies."
Minus: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Plus: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minus: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Minus: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Minus: "The movie selection did not seem extremely varied."
Plus: "Friendly in-flight personell"
Minus: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Minus: "Customer service"
Minus: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Plus: "Nothing really"
Minus: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Plus: "Food was good and crew members were very nice"
Minus: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."
Plus: "Flight was delayed for three hours and was a very stressful flight"
Minus: "Flight was not on time and got to destination very very late pier management of aircrafts"
Minus: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Plus: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Plus: "Airline staff good and professional"
Minus: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Plus: "Everything - Checkin, crew, food, entertainment"
Plus: "They were awesome."
Plus: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Minus: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Plus: "Speed, crew, and reliability."
Minus: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Plus: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Minus: "Nothing. This is filler text to meet the min. characters."
Plus: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Minus: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Plus: "It was very comfortable"
Minus: "The crew was great"
Plus: "In general, it was ok"
Minus: "Yet again it was flight delay from KLM side."
Plus: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Minus: "Only 1 drinks round on a 3h flight."
Plus: "Nice new Boeing 787, lots of space."
Minus: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."
Minus: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
Ground crew was short and rude. The concourse lack food and shopping, we did not get the seats we requested and to which we were assigned. The flight crew was pleasant and helpful. Although we are members of the star alliance.. the woman at the desk wouldn’t admit us into the lounge. We also pay for entry into the lounge. It was a very disappointing trip. I’ll probably look into another airline next time I travel,
My baggage was lost several days
Had no record on file from Sweden to Washington
Multiple cancelled flights ended up cancelling the whole itinerary. Went on my own and booked directly the day of flight and am demanding full refund.
Minus: "I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!"
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Plus: "We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free"
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Plus: "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Minus: "Flight was delayed, but it didn’t interfere with my travel plans."
Minus: "Better organized boarding"
Plus: "Everything except the checking in process"
Minus: "The fly was a little late."
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Plus: "Nice crew, good drinks."
Minus: "Would prefer a vegan sandwich option for the short flight."
Minus: "Great plane & serive & big bathrooms"
Minus: "My sun glasses were stolen out of my luggage !!"
Plus: "Review for Eurowings"
Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."
Plus: "Comfortable seats, nice they still give a snack"
Minus: "Didn’t like the breakfast at all"
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Plus: "Exellent and smooth flight, thank you."
Minus: "2 hours delay on a 1 hour flight."
Plus: "Service, friendly crews. Everything."
Minus: "Simply the best.Thank you."
Minus: "It seemed llike the boarding was rushed and a bit hectic."
Plus: "Selection of meals (veg / non veg), nice and polite crew, selection of entertainment options, availability of drinks and snacks on the plane in between meal service. Seats are decent in size and comfortable in the economy class, the aircraft feels like new, clean and fresh."
Minus: "The movie selection button on the screen is a bit hard to use and slow scrolling thru the titles. Nonetheless, enjoyed watching movies. Good variety of movie genres."
Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."
Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"
Plus: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Minus: "Everything was great"
Plus: "On board crew was nice."
Minus: "All flights for this trip were 30min-2 hours delayed. At split, we started "boarding" only to be walked outside in the hot sun and grouped together in a tight group to wait again. The split airport crew was awful. The flight crew was fine."
Plus: "Planes were new. Delayed flights but caught up by staff."
Minus: "Food was terrible. Check in process chaotic. Service was fair."
Plus: "Boarding was fast Crew was polite"
Minus: "There was no entertainment on board!!!!!!"
Plus: "I paid an additional fee for a seat with more legroom....a great investment! Also, crew members were very attentive and courteous."
Minus: "All good"
Plus: "Lufthansa over Thomas Cook any day"
Plus: "The friendly crew were good."
Minus: "Insufficient legroom, limited drink options and dirty toilets. The flight was booked completely and hence the toilets were always occupied and unclean."
Plus: "See ath to mun flight comments."
Plus: "Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. ."
Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"
Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"
Minus: "Planet var trasigt"
Plus: "Had one passenger in a wheelchair and we had great help!"
Plus: "I called Lufthansa customer service on 8/10/16 the day before our flight because I wasn't feeling well and was concerned that I might feel worse the next day and have to cancel our flight. The lovely Customer Service rep was so sweet and concerned about my health, answered all my questions about what to do if I needed to cancel, and told me to call back anytime for more help. Also the flight attendants remembered my food allergies and were very attentive on the flights."
Plus: "comfortable seats pleasant flight attendants"
Plus: "Food and service"
Minus: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."
Plus: "Staff were pleasant. Like the amounts of restrooms"
Minus: "Seats were a little uncomfortable. Food was awful"
Minus: "I didn't make this flight because of the reasons mentioned above."
Bättre frukost och fler filmer översatta till svenska. Men överlag bra.
Ingen av skärmarna fungerade på flyget, vilket är väldigt dåligt när det är en så lång resa
Checkade in golfklubbor och Finnairs personal såg till så att vi fick betala 2 gånger. Helt oackseptabelt!
Ända bättring skulle vara att kunna ge rätt gate på bordningen vid byte i Helsingfors ( var fel/ ändrat) både gånger 😉😊 (kanske inget med er att göra…) Annars jätte nöjd med alla fyra flyg med Finnair, trevlig och hjälpsam personal.
Bra Bolag! Ordning o reda
My flight was cancalled how can I give recension ?
Vi gick och ankom innan tidtabell. Fick ett glas blåbärssoppa ombord. Trevlig bestättning.
Plus: "The crew was amazing. The food was good"
Plus: "Clean plane, comfy seat"
Minus: "Chaotic boarding"
Plus: "Clean, relative new plane"
Minus: "More than 90 min late "due to late incoming plane" which caused me trouble when swapping to an other flight on arrival"
Minus: "Just det här flyget var varmt och det saknades möjlighet att sätta på fläkt. Maten smakade ganska kemikaliskt."
Plus: "Clean less of the plane"
Minus: "Entertainment system did not work at all"
Minus: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."
Plus: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Minus: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"
Plus: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Minus: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."
Plus: "We where really late and they where very helpfull."
Plus: "Crew, entertainment and food service was excellent"
Minus: "Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!"
Plus: "The crew was very helpful and kind. The plane extremely comfortable"
Plus: "Check in staff at counter in Chicago was very friendly and saved my trip by safely keeping a critical document that I accidentally left behind on the counter. Really friendly and attentive flight attendants on the flight."
Minus: "Aging seats and interior of plane were showing badly and it downgraded the ambience of the flight."
Plus: "the food provided under gluten-free food"
Plus: "Great customer service; food was good; excellent movie selection"
Minus: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"
Plus: "Like that you served Finnish food! many choices of films to watch was great too!"
Plus: "See above."
Minus: "See above"
Minus: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Minus: "Plane too small. Avoiding Airbus jets from now on!"
Plus: "Crew was fine. Uncomfortable seats bearable for the short flight."
Plus: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Minus: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Plus: "Great service, great food, and comfortable seats."
Plus: "Pleasant staff and crew."
Minus: "Tv screens are old and function very poorly."
Plus: "great flight. Left on time. Nice crew. Ditto for food and movies"
Minus: "Sears always close together"
Plus: "great flight. a little cofusingto get the right airline"
Plus: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Minus: "No TSA pre check"
Plus: "It was an Iberia flight, sold by Finnair. Pretty full but I had two seats by window to myself. I really liked the personal entertainment system at each seat, with lots of choices for viewing and listening, plus usb port for charming my phone. Food was not bad for economy class airplane food. Crew was efficient."
Minus: "A bit cramped - could have used more leg room. But not the worst I've had."
Minus: "American Airlines charged me 100.00 dollars for 1 extra luggage, ridiculous! !!!! Also we took off 1 hour late without any notice..... Flight to Europe with AA sucks..."
Plus: "The crew members were pleasant"
Minus: "I had to pay an additional fee of $327 because I had a infant riding with me on my lap."
Plus: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."
Minus: "Don't understand why they do not open to get the seat until 36 hours ago. Our family of 4 got scattered all over; the agent was not at all helpful -- they seemed bitter about their working condition and the fact that they had to deal with dissatisfied customers. I talked to the supervisor and we were finally able to sit together just because a party of 4 did not show up. I am not at all happy with the AA for their stupid rule."
Plus: "Overall a great flight."
Minus: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Minus: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"
Minus: "Terribly uncomfortable seats, very dated entertainment options, bland food."
Plus: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Minus: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Plus: "It was great having a whole row to myself, the staff were good and they're was a much better selection of movies than on other air carriers flights"
Minus: "The temperature in the cabin wasn't great, being so hot it will only breed those germs. Food could be better, especially breakfast. I think they should bring the drinks around more often too."
Plus: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Plus: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Plus: "Brilliant direct flight"
Minus: "The cost could be a lot cheaper"
Mycket trångt i och mellan stolarna
Jag åt ingen mat och det fanns ingen underhållning, så jag vet inte om dessa.
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Plus: "The flights and food were good. no problems there."
Minus: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."
Minus: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "service was great flight was on time luggage came on time"
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Minus: "Flight delayed and we sat on tarmac for 2 hours"
Minus: "Seats were horrible, tiny , cramped"
Minus: "Placering av resesällskapet"
Plus: "Boarding was smooth, luggage came out quickly."
Minus: "No entertainment, only coffee and tea served."
Minus: "Försening 1,5 timme"
Plus: "Free coffee in the plane"
Plus: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Minus: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Plus: "2 meals included for a 7 hour flight!"
Plus: "För många spanjorer"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Plus: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Minus: "There was no snack served."
Minus: "Should at least serve some water"
Plus: "Good airplane. Room enough for my long legs. Service nice. Comfortable Very satisfied."
Minus: "Did not see an option to book a vegetarian meal upfront."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "The airline staff were super efficient and kind."
Minus: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."
Plus: "Plane was quite empty"
Minus: "Plane wasn't in the best shape"
Plus: "The flight crew was courteous and professional. The seats were comfortable."
Minus: "The flight came in a little late. However, the plane was nice."
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
Plus: "The flight was comfortable and the onboard crew were very nice."
Minus: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Minus: "They take blankets away too soon so u freeze. Three hour delay and they only give u a voucher to buy a cup of coffee"
Plus: "Flight attendant was friendly, tea or coffee offer."
Minus: "How much really does it cost to offer a juice when the people are travelling at 7 am?"
Plus: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Minus: "Seat was not very comfortable."
Plus: "Besättningen var fantastisk på denna resa. Alla vi som flög i SAS plus blev ordentligt ompysslade"
Minus: "Stolarna är något trånga."
Plus: "The crew were very friendly"
Minus: "The entertainment System could use an update - more recent movies and TV shows would help."
Plus: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Minus: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."
Minus: "There wasn't free food but free coffee."
Plus: "Flight was on time, boarding was efficient."
Minus: "No free snack? Come on. What is this, wizzair?"
Plus: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Minus: "Food was just okay, some beverages had to paid like in low cost flights"
Plus: "After completely checking in, boarding, seating and sitting on the tarmac for 25 minutes, we were told something was wrong and had to get off and wait for a new plane."
Plus: "Space between rows of seats was excellent"
Minus: "No options in menu. No free wine, beer and other spirits."
Plus: "hela upplevelsen var väldigt trevlig. allt från trevlig personal som pysslar om en, till sköna säten / "sängar""
Minus: "Den ena maträtten visade sig vara mera populär än den andra vilket resulterade i att den tog slut"
Plus: "Food and movies were great!"
Minus: "Couldn't afford a seat with leg space."
Plus: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Minus: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."
Hhhhhh vi är 2022 inte 1990 förbättra underhållningen och bjud på wifi
Vi är 2022 inte 1990 förbättra underhållning och låt wifi bli gratis
När man kommer till Paris från en annan destination, vad de kallar för transfer jag kallar stress och oro..! 45 mn mellan flygningar ..! Check point och förvirring i korridorerna och framför allt när du kommer hem är dina bagage sena eller borttappade ..! Helvete helt enkelt
Maten var som vanligt dåligt..! Annars besättningen och komforten var okej
Plus: "The crew was astounding"
Minus: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Plus: "Nice and attentive crew."
Minus: "Seats not comfortable in premier economy."
Plus: "Åkte buissness class och allt var perfekt!"
Minus: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"
Minus: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Plus: "The comfort of the flight snd kindness of the crew."
Minus: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Plus: "Crew was wonderful and welcoming!"
Plus: "Intranet wifi meant I could watch entertainment on my iPad"
Minus: "Seats are very uncomfortable"
Plus: "The crew was very gentile."
Minus: "No enterteinment on the plane."
Minus: "The fligh Washington delay more than a hour"
Plus: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Minus: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Minus: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Plus: "Good selection of movies"
Plus: "Food was good, crew was very professional and courteous. Flight was smooth."
Minus: "Coach was cramped and the video system didn’t work very well"
Minus: "Tiny uncomfortable seats."
Plus: "The crew worked hard, but the food was below the French standards."
Minus: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Plus: "It was on time"
Minus: "Hard seats Boarding was 35 min delayed"
Plus: "Food, service, comfort"
Plus: "The staff was very nice and friendly"
Minus: "One hour delay without any information on embarking and another hour in the plane before departure"
Minus: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Minus: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."
Minus: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Minus: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Plus: "Food and service was good and price was acceptable"
Minus: "Very long route"
Plus: "Arriving safely."
Minus: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Plus: "Plenty of seat space"
Minus: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Minus: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Minus: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Plus: "Nice food Right in time Police and customs formalities easy"
Minus: "Poor comfort in business class No entertainment at all"
Plus: "Crew very professional and nice food Boarding process well organized"
Minus: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"
Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"
Plus: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Plus: "leg space in plane"
Minus: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."
Minus: "The crew was not very polite."
Minus: "Food was not good."
Plus: "The flight attendant was very nice to me. TV was very good. space was enough ."
Minus: "We had to pay for wi fi."
Plus: "Free drinks and snack!"
Plus: "cookies were great"
Minus: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Plus: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."