Hyrbilar i Oakland

Minus: I was never able to get a car. My trip had to be cancelled because of Fox's poor customer service and even worse phone system.

Plus: The staff over charged means I am waiting for a refund

Minus: The staff over charged me. Explained that I would get a refund for the difference at the end. I received my bill with out the refund and now I have to file for refund, they did not have the car I wanted. Had to take a bigger car. And was overcharged. Will not use them again

Minus: Once you’ve picked up the car there’s no refund for an earlier return. If you’re travel plans change, you’re on the hook for paying for days you can’t even use the car.

Minus: When we arrived, they didn't have the car we booked. Ended up with smaller car, wasn't offered a discount. We told them where we were going in the mountains. We reported at time and at return the vehicle was having issues going uphill, especially on left turns. It was given to the next person.

Minus: Better cars. I had a car that had a lot of scratches and wasn't fully washed. Not only that, the engine sounded weird as I took off. Could do better on checking the cars before giving them to the next customer

Plus: Girl at checkin very nice and efficient. We Iiked that we could cancel if our plans changed.

Minus: Van was little banged up. The left sliding door didn’t seem to have a good seal around the door. We could hear wind whistling while we were driving. Kept thinking one of the windows was open. The car had quite a bit of dings and scratches, but the inside was clean and comfortable.