the room was very large and the tub is located in the room,behind the TV. Location is great,very quiet and the swimming pool from the last floor gorgeous, with views over kitzbuhel everything was perfect
excelent location in top of a hill , nice overview, Location, swimmimg-pool, clean, room, staff, They should definitely improve the beds. There are very unconfortable beds, no matrimonial bed, only 2 separate beds, put close but durring the night they are moving.
veru good services
Layout of panoramic room and view from room
the spa they run out of ski maps and generaly didntvolunteer information about opening and closing ours of the shops. we went over for easter and left all the shopping for monday but shops were closed
the view, service, panorama ,food in restaurant,shuttle to town and back,the recration area pool and sauna
the spa the staff was not very helpful
excellent hotel staff and very clean hotel and rooms
Very friendly check in staff. Very helpful.
Location and settings,schuttle to the center and back,swimming pool and finish sauna. Food is very poor for 5 star hotel to compare with other Austrian resorts.Lots of salt in all dishes.No pancakes for kids in the morning.
Exelente hotel whith nice spa, exelent comfort, nice restoran and nice servise,and everething in Kitzbuhel Exelente romantic ski weekend in Tirol In the luxury panoramic double room,very romantic is one problem. The bed is not for a capple, they must fixed that,becouse evereybady have they oven bed!
Plenty of facilities at the spa, connected to a great golf course, rooms were immaculate! More options for casual dining would be beneficial
the room ,food ,spa showerwater go in room
Excellent quality of accommodation with large and well finished rooms; very friendly staff who took the time to know your names almost immediately; very good restuarant (half board is a good idea as you are 5-7 minutes from Kitzbuhel centre by car). It's only 6 months old now (March 2010) but it has been finished very nicely. Pool was a bit too cold. The jacuzzi is part of the pool and this needs to be separate and hotter! Otherwise, it's a lovely spa area.
good frequent shuttle service, good breakfast and excellent dinner no
Fantastisk lobby och matsal, underbar frukost, en härlig spa avdelning. Förfärligt ljud från trafiken (fortplantas uppåt i smalt utrymme), rummen en besvikelse jämfört med entrén. Receptionspersonal kunde inte svara på några frågor vi hade, inte ens om hotellets bilparkering.
Trevligt hotell med tilltalande design, rent och fint, trevlig peronal, bra läge och fin frukostbuffé!
Hight quality of everything - room size and design, hotel location, breakfast is super! N/A
I have been in this three time in four months and i love it
wonderful spa, great rooms, excellent service and food. want to go back.
lovely breakfast and fabulous swimming pool, fantastic views, spectacular entrance, very spacious inside and outside, real luxury!
Staff were superb - nothing was too much truble. Food was magnificent. A really fabulous hotel. Not a thing.
In spite of near city centre, I can feel rural resort. Swimming facilities were excellent, like Mon Cervin at Zermatt. Also l could play Golf the day when I arrived. nothing
Everything was perfect!! Very nice and polite staff.. Lovely room with modern design .. Best experience in Austria so far!
We had a great stay at The Hotel Kitzhof. The staff were very good and helpful with our 12 month old daughter and all our requests. The hotel itself is gorgeous and in a great location. Breakfast was great, as was the restaurant for dinner. The 'business centre' did not work while we were there.
very kind staff,nice interior design,good cuisine,very clean. small tricks with internet use.If you pay one hour or more you have right to use it only in one session.If you close after 5 minutes you can not use the rest next time.
It was cozy with warms woods and fabrics, but it was still contemporary with a clean, modern feel. I loved the decor, the simple apples on the night table and chocolate on the pillow. They did a great job with a small space. Wonderful view, too! Attentive staff, nice fitness area, great location. Amazing breakfast included in the price of the room! I would definitely stay there again. I would like to see more amenities in the fitness area....free weights, etc. It would have been nice to have a water cooler in there, as well. Everything else-top notch!
The friendliness of the staff and the excellent service they provided. that there was no air conditioning in the bedrooms and the building of the new extension starting at 7.00 in the morning. The balcony was shared with other bedrooms.
the hotel was very friendly and well run.it was an ideal locatiopn,both for skiing and for visiting the town. no
Confort I want to city center at night to find an open restaurant because I did not make a reservation for dinner at the hotel's restaurant during weekend. There is no priorty to the hotel guest although it is a Resort Hotel which is never happened to me before?!!!
Superb spa, nice facilities. We stayed for 4 nights and during two of them we were disturbed by noise from groups partying in the hotel until late night. One wedding party was noisy until 3 a.m. which is quite uncomfortable when travelling with children.
Very friendly, helpful staff who made the stay a real pleasure.
The hotel is has very comfortable rooms, very friendly staff and fab wellness facilities The resturant seemed to be too hot each evening with no fresh air.
Location, quality of renovation and facilities such as swimming pool & sauna
charming traditional ambiance with all modern amenities; excellent dining; central location
The service, the ambience and the location were all totally exquisite .... we loved our short stay at this hotel. No ..... my wife even took photographs of the bedroom!
The location, being right in the centre of Kitzbuhel, friendliness and overall efficiency of all the staff
Underbart läge direkt vid Hannenkahm och otroligt trevlig personal. nej
Närhet till allt. Trevlig atmosfär och bemötande på hotellet, bra mat till bra pris. 1. Ytlig smuts/mögel på kakel i badrummet. 2. Tågljud kan vara störande.
Läget framför allt: Med fin utsikt och alldeles intill Hahnenkamm-bahn och man kommer ner intill hotellet efter nerfart.
Location, Swimming pool and general location
Very central location, convenient parking available free of charge. Very helpful receptionist. Nice breakfast buffet. Very comfortable and large room.
very good position, good breakfast internet is not free
Location & "spa" Breakfast was poor for 4-star hotel
wellness area no
the hotel is unusually furnished . the room was big but the TV is very old one and small for that room. the environment is uni ck and the hotel is located in the hart of the city. very nice spa. the price is very high
beautiful hotel - great rooms, spacious
The hotel Management and staff were excellent. Everyone was very friendly. We would certainly recommend this hotel and we will return!!! Nothing
The junior sweet was more than expected - the window opened up to a view of the alps, huge walk in closet, seating area and table, a large jacuzzi tub and separate shower, heated towel racks - very comfortable and enjoyable stay! The location was perfect - right in the center of town with restaurants and shops just outside the lobby doors and a five minute walk to the gondola for skiing. The daily continental breakfast had a great assortment of fruits, breads, cereals, hot breakfast options and beverages - very fresh! No - thoroughly enjoyed the stay here!
excelente relacion calidad-precio. habitaciones amplias y spa fantastico. merece la pena la media pension.
good location and friendly staff. accessible to 2 main cable cars and the city center. opening hour of the pool and sauna is quite short. if it would open from 6:00 to 22:00, we could use them more. also, my daughter can't use the pool because of its opening hour.
excellent hotel with wonderful food and very friendly staff. We would be delighted to return at any time.
I cannot speak highly enough of Hotel Erika. Everything was perfect from the moment we arrived to the moment we departed. Fabulous room, gardens, pool, spa, location and food but what topped it all off was the staff. They could not do enough for you and were so friendly and courteous.Stay at this hotel. You will not be dissapointed.
The friendlienss of the staff ans the way we were made to feel very welcome
staff of the hotel was nice,the lady at the reception especially,she looked more like an owner.atmosphere of a country house rather than a hotel.very clean. the rooms were to simple,and beds not comfortable,without a bedhead,pillows were too soft and empty.too few tv channels.they need redecoration,too simple o,old styled
Very little, it was acceptable as an overnight stay on a long journey, but certainly did not warrant a four star rating. The hotel was vastly over-rated in the information given about it on Booking.com. The hotel restaurant had very limited choice and was empty - the local pizza restaurant proved to be better.
Relaxing atmosphere, due to the nice surroundings and the friendly staff. There hardly came any water out of the shower, but I fixed it myself with a needle.
Family run hotel very friendly and good food
A very typical Austrian design building. Owner and wife most charming and helpful. Although within walking distance of town centre minibus operates a regular morning and evening service.
Great location N/A
The hotel owner lady was great she was the best,breakfast was great ideal location for people who like to stay in or for hicking over all stay was great experience. The only thing we didnt like it was away from Amenities and very expensive for travelling only you can Use cab and it will cost you alot of money but apart from that no complains at all love to go again....
The staff were very friendly & welcoming, the hotel was beautiful and the location great views and close to town. We could not have asked for more. I would reccomend this hotel to a friend.
It was a very clean, straightforward and cosy place to stay. Loved having a balcony with nice views. Friendly owners, too. Certainly exceeded my expectations given the price.
ski to the door. great hotel and people
Hotel Kaiserhof in Kitzbuhel was a wonderful, exquisite place to stay. The Tyrolean decor (lots of lovely pine and the beautiful patterned carpet) complimented the mountain atmosphere. Traveling as a single, I felt very comfortable at the hotel, and everyone on the staff exemplified gracious hospitality and warmth. The location is at the foot of the gondola for the Hahnenkamm run, and it was fun to sit in the garden and watch each car go up and down. I enjoyed hiking and exploring the town while other guests raved about the area golf courses. Staying at the Kaiserhof was so incredible, and I hope to return again soon. Everything was perfect - no complaints
Its position relative to the main ski lift in the town, while still being an easy walk to the town centre and its facilities. The reception staff were excellent - very friendly and helpful, as were those in the restaurant.
Very comfortable , excellent service
The hotel is a beautiful building, well situated in central Kitzbühel.
The overall experience was excellent, taking care of even the smallest details.
Hotel facilities and services are excellent. Location of hotel is the best place of Kitzbühel. Always smiling staff and perfect foods at both breakfast and dinner were exceptional. It was lovely vacation for me and my family we always remember.
The service and food at this hotel are 5 star, the staff are some of the most courteous staff we have ever come across, views and location are perfect, if you want a relaxing pampering break with fresh air and breathtaking walks (literally!) the Kaiserhof is perfect. Minor complaint, the wine list is limited and overpriced.
The room was comfortable and we particularly liked the balcony. Breakfast was good and the daily upgrade to half board was very good value for money. We stayed when the weather was hot and air conditioning in the room would have been a big advantage
Friendly front desk staff - nice breakfast selection 1) The swimming/sauna facility is closed quite early, at 8pm 2) The room was so-so, lower than our expectation 3)Front desk is 24H, but not always around 4)In the midnight, our door is open like a mystery, fortunately we didn't lose anything, but it is really scared when we get up the morning to see a open door...We are pretty sure double check the door closed the night before.
The family that owns & runs the place are very cordial and helpful - we would stay again
We have missed restaurant, becouse near is only terrible bistro and we have small children. old fasion badroom
The hotel was a good choice for a one night stopover in Kitzbuhel. The hotel does not accept credit cards but there is a bancomat very close by.
Ok position 15mins from town centre. Parking and free internet use. Very cold (no heating working).
Very helpful and welcoming owner. Great breakfast. Lovely hotel