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The entertainment team was excellent. With out them the holiday would have been boaring because it was out of season. Thank you to kadriye,farie and maytap The people from the comference made us feel intimid'ated especally having to eat in the same restarant they was rude pushing, shoving and arrogant. We could not get a drink in the lotus bar because of them. It seemed like they was more important than the holiday makers.
There are very delicious and a variety of restaurants. The rooms are comfortable and hotel has amazing atmosphere. Turkish bath is perfect especially after an exhaustive swimming day. During the nights they have very entertaining open disco (alara). animation team was very poor and unorganized. i was there in october and animation team told me it is different from june to september. so if you wanna join the activities of hotel, it is better to go in july or august. in october, more than half of the animation team were already left. i reserved 2 bedroom-villa but they gave me 2 bedroom family house(aile gol evi) instead of villa. but for the price that i paid, i didn't complain about it.
Huge area, tremendous number of facilities on the territory for visitors of any age, beautiful pierce with sunbeds Food and variety of drinks was a lot, but the quality was so-so. Too many girls - "professional tourists" in the hotel on May holidays
The drinks and the open buffet for al day and night long the room was mislocated and the hotel facilities were so far and you have to do a lot of walking and it was like you are in a maze. Concierge was the worst I’ve ever met he should be in plumbing business not in the hotel business he was sooooo rude and the lady in check out desk at the other building orang one did not say good bye she said ok you can go now it’s like we were in a police check point, other than that everything was cool
The hotel is excellent. Food is great, Entertainment is outstanding, and rooms are comfortable It is far away from Antalia airport
nice location but service is poor and late. they billed us for mini bar items which we did not use even after we complained they did not listen and they insisted on chrging us we think their employees on the floor housekeeping for example used these item(we do not have childern) and we had tp pay.
Vey peaceful and quiet hotel with nice view.
Food at lunch no
Hotel was too good and fairly priced. Rooms are very clean and have all the necessary amenities. I have got the sea view room. Hotel was awesome waterpark and good swimming pool. Location is very claose to city centre and all public transport available near the hotel for roaming around the city cheaply. Hotel staff is very good but in one or two instances, need to be bit more courteous with guests. Make sure you have ample time before you enroll for a sight seeing trips with the hotel. I have enrolled for a rafting trip with the hotel and the hotel have promised that I will be back by a specific time. I need to catch the flight to Istanbul. But the sightseeing service provider was really bad, I nearly missed my flight. I spent extra money and took stress. Really bad experience in that sense
The staff was very friendly all the time. They all spoke at least some English, even cleaning ladies! The hotel is very clean and service in the pool area very good. Every morning around 9 o'clock I was woken up by a lady who came to check something in the room - I never found out what. It was not the cleaning yet since she came later. Then a third person came to check the minibar. All these interruptions were not nice since I was having a holiday and wanted to sleep late.
The view of the rooms were awesome! Hotels rooms reaaly need renovation. They maybe so stylish and pretty for mid 1990s but today they look very old and and for a place as expensive as Dedeman this fact is unbelivable. Also the disco makes it impossible to sleep.
Good service, no need to carry your towel, well maintained facility, perfect breakfast, many good activities (spa, massage, sauna, diving, luxury club and dining, rocky swimming area, big waterpark, inner and outer swimming pool)panaromic view, easy accessible location, helpful staff, discount offers for diner, cheaper beverages compared to other 5-star hotels. Size of bathroom, not including dinner.
rooms are old. apperantly there are refurbished flats but not offered to reservations through booking.com for booking.com prices are well discounted.
Location and staff AC was not working
Renhet och bekvämligheten samt personalen. Spa avdelningen obekväm (folk med slöjer hoppar in i swimingspool), långt från stranden, oordning och mycket oväsen vid frukost.
Nära till City. Rummet Var Inte Förbredd För Fyra Personer,Fast Vi Hade Bokat För Det.Många Trapper För Att Komma Till Havet. Dålig Service Vid Frukost.
Det var mycket trevligt personal och hotellet var bra. Vi saknade utomhuspoolen som vi såg på bilden.
Ett mycket trevligt och spännande hotell och det motsvarade absolut mina förhoppningar. Hotellet fyller alla sinnena och det är verkligen lätt att koppla av i den miljön. Dessutom var det en vacker promenad eller joggingrunda in till Antalya längs stranden eller genom den vackra parken intill. Vi åt alla måltider på hotellet utomhus och det var inga problem att finna bord. Här finns också utmärkt träningslokal och vi deltog i flera träningspass.
Härligt designhotell med fina vita rum och designade utrymmen i övrigt. Många möjligheter till aktiviteter som jättestort gym, ledda gympaaktiviteter, utebiokvällar, spelrum med internet, dart, biljard, wi etc. Underbara häftiga solsängar istället för vanliga solstolar vid poolen, även på balkongen fanns en sådan dubbelsäng. Vi hade tur och fick rum på 7 vån med utsikt över Aqua Park från balkongen, ett poolområde med massa stora rutschkanor, vattenfall osv. Läge fint vid strandpromenaden. Mycket generös frukostbuffé. Ska man till centrala Antalya är det taxi som gäller. Vi tog en private excursion genom förmedling av hotellet, till ett par historiska platser och ett vattenfall. Verkligheten stämde inte med beskrivningen tyvärr. Man åkte inte till alla ställen som stod i beskrivningen, man åkte till ett annat vattenfall än det som stod, det stod heldagstur men varade bara 5 timmar, det stod att lunch ingick men det gjorde det inte. Dyrt på hotellrestaurangerna. En del personal på hotellet pratade väldigt knapphändig engelska, men det löste sig ju med teckenspråket... :-)
Trevlig och mycket hjälpsam personal. Frukosten var outstanding! Härligt poolområde och nära till stranden. Rummet är lite stelt (påminner om ett sjukhusrum) men det är rätt häftigt med en säng på balkongen. Härligt med bäddmadrasser att sola på. God mat! Har inga klagomål, en bra vistelse. Rekommenderar!
Servicen var utmärkt, man har tänkt på alla detaljer, mycket imponerande! Dessertbuffén var smaklös och trådlös internet borde vara gratis på ett sådant här hotell.
Bra spa-avdelning. Generösa ultrainclusive-tider. Utebliven aircondition, förutom ett par timmar i matsalen på kvällen! Animation teamet var riktigt dåligt, man spelade helt fel sorts musik i förhållande till gästkategorin som var där och man satte aldrig upp något program för kvällens underhållning! Dagsprogrammet följdes inte.
Rummet var mycket bra och utsikten fantastisk. Nästan ingen variation på maten. Fick äta ute för att få god mat. Det som utlovades var fri resa till och från flygplatsen vilket inte stämde. Det var ingen underhållning eller aktiviteter på hotellet, vilket det skulle vara.
Det var underbart för oss med våran semester i det här hotellet. Allt gick bra även om jag hade läst några kommentarer som inte var goda. För mig själv var en bra upplevelse att bo i det hotell, då jag gärna kan rekommendera att åka dit och bo där.
Bra mat, bra städning, trevlig personal Beskrivningen på nätet motsvarade inte verkligheten när det gäller faciliteter. Hotellets 5 stjärnor borde varit max 4
det är jättebra hotell.
Rooms are nice and well maintained. The swimming pool is spacious. The hotel is especially suitable for business travel Prices of food and drinks are very high. The music on the terras and the outdoor restaurant was too loud.
The location is on the beach but not direct on it. Luxurious, and clean The staff are not speaking different languages (English is a global language). Staff at check in are lazy and consume a lot of time to do that.
Good location right on the sea... good price to quality when you take it on a special offer Internet very slow... no animation entrateinement.... i had to wait 1 hour to check in ... at 12.30 !!
nothing I did not like the construction of the hotel it was a concrete tower, which was cold and bleak.
Location is near beach but away from any near restaurants or activities nearby where you need to take a taxi which is costly in Turkey.The lobby is beautiful, large and nice. Rooms were adequate but not large enough. Aircondition in rooms was not working adequately. Breakfast was served up to 10 AM onlly and exactly removed without caring for holiday makers who like to take late breakfast. being a 5* hotel, the breakfast juice is rather drink but not fresh juices, fresh juice is sold during the breakfasyt at cost of 8 TL. Receptions staff are few and there are always queuing of passengers. Expensive
Excellent hotel. The price had included everything (food, beverage, facilities, ...etc). Stuff is nice.
Very well staffed and friendly hotel, and good food for an all-inclusive resort.
We really enjoyed during one week stay in Delphin Diva Premier. We wish to come back again . I recommend this resort hotel to my friends. Entertainments ,food and other facilities were excellent.
Spa & leisure facilities Bar prices too expensive. Also Euro/YTL enchange rate very poor.
everything: excellent service, breakfast, poll
Almost everything. Prices at the barber shop.
Location, Room view and the facilities Staff needs to be more polite, service quality definitely needs improvement
Beautiful, comfortable, great resttaurant with romantic atmosphere and friendly service
Wonderful pool area, great rooms with a fantastic sea view, walking distance from Antalya... The pool was not heated
I was happily surprised. A beautiful room, great gym, beautiful pool, and fantastic grounds. Very nice breakfast buffet. The staff was very friendly and very helpful. English is rarely spoken. Bring your translation books. . Internet in the room was non existent . No one was able to fix it in our 2 days staying there.
close to beach, but there are many negative things sheets were full of hairs -not mine- when I entered the room, same in toilet. Really disgusting. Also hotel staff was not friendly. I asked for non smoking room and they told me all were full (it was not true) and the smell of cigarettes in the room was terrible, I had to sleep all days with the window open!
Professionalism of staff, and catering. No.
The only thing I liked more or less in this hotel was the food. The same like in other hotels with all inclusive. We have been in the hotel for 2 days only, and to be honest I would never pay 220 USD per night if I knew where I am going to stay. The rooms are tiny, too many mirrors. The service is awful, pools are small, and seaside is not sandy (pebble only). Moreover, The price was a bit higher (for 20 USD per day) than it was shown on web site. And one more thing I have noticed, that they do not provide their guests with water in bottles on the territory of the hotel which was neccessary for My child (except bar in the room). You have to buy it from them.
not bad for a short vacation
Excellent location; no intrusive sellers on the beach; fantastic spa facilities. I absolutely loved the in-house jewellery store and bought a lot of authentic & classic pieces. I would definitely come back again Spa, massage and beauty services do not represent value for money, although the quality was good. The hotel is popular with Russian guests, some of whom are unsophisticated and at times plain rude. This attitude rubs off on the staff. However, once they get used to a friendly smiling face, they start serving as if they enjoy it. Also, on hearing of any problems (keycard doesn't work, where can I get an ice cream etc.) the standard response is "Reception", whic I found unhelpful and immature
near to airport, well-appointed and big rooms (in elegance building), friendly staff, family hotel, food (but almoust no meat) weddings (territory was unavailiable), bad cleaning, small beach
One of the best things was the territory of the hotel - very beautiful with great number of places to relax. Also I liked the unusual atmosphere of former casino, which took place here a long ago. I liked everything!
We enjoyed many aspects of Kervansaray Kundu, including the pools, the Turkish Bath, the beach, etc etc. We were not very impressed with the quality of the meat-y foods there. Any other food was amazing. But any food made with meat, was so so. Also, their night entertainment was not very interesting.
This is a hotel for family holiday , clean , plenty of foods , pools and beach . A money value hotel . The big and very big problem about this hotel , is its PART TIME Air Conditioning , that kills you . Many guests claimed , but they save from energy in 38 degrss hot and 90% humid . I am not sure to recommend this hotel at hot summer months .
clean rooms,,nice terrace with beautiful sea view. Poor value for money