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We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Great atmosphere, helpful staff.
Location and attention to detail by a superb staff
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
location & style
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
The level of service of the Hilton Chain and its luxury
Service was excellent, and the Purple Bar was Fantastic.
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
it was next to the metro station
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
Location and comfort.
Location, nice atmosphere On the expensive side
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
Utmärkt läge, centralt och tyst. Rent och snyggt Extremt dyr frukost (25 euro/dag och person), aningen små rum. Frukost rekomenderas att ätas på sta`n
Jag var mycket nöjd med hotellet, perfekt service. I dyraste laget med tanke på rummets storlek.
The staff is really nice, the facilities are modern and is very very close to all the good stuff and the Ecole Militaire Metro Station which let's you go basically anywhere. It a very good hotel and I would definitely recommend it at the right price(4 star hotel price) The hotel is good but definitely not a 5 star. This is a good 4 star hotel in my opinion. The facilities are modern but not fancy and the rooms are super small, I know, this is europe but my room in a 4 star hotel in downtown Bruges was much bigger then this one and cheaper. And my opinion is not based in just that, I'm also considering that I have stayed at other 5 star hotels(in Europe and other places) and they are definitely better. I wouldn't consider this a 5 star hotel. A very good 4 star hotel, FOR SURE, but NOT a 5 star.
väldigt bra rum, bra frukost men dyr, bra läge på hotellet, rent och snyggt otrevlig personal i receptionen när vi kom, senare bra personal, dålig luft i rummet, vid tex som nu en strejk så borde de haft en site uppe (dator) där man kunde se senaste nytt översatt till engelska även om jag pratar franska så är det svårt att förstå denna typ av info
Riktigt bra läge. Mycket trevlig personal. Shopping direkt utanför dörren med sena öppettider. Heltäckningsmattan i rummen behövde en ordentlig rengöring eller bytas ut.
Excellent location Dirty and old rooms. Extremly unconfortable beds. Old bathroom.
Location, staff support, comfort, friendliness
confort of the room
Hotel staff are ok, but need more english speaking staff if possible Location, location
The Location which central to tourist sites + the cleanliness of the room
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Location & service are really good! They gave me a present at my birthday surprisingly.
Bathroom small and uncomfortable and needs to be redesign
Please write at least 15 words
Otroligt trevlig och bra personal. De drog sig inte för att skoja lite eller hänga på skämt. Mycket service minded. Hotellet har ett utomordentligt bra läge med gångavstånd till I stort sett allt man vill ha I Paris. I stort var vi nöjda med hotellet, men, hotellet är rejält slitet vilket drog ner upplevelsen kraftigt. Man kände inte att man gärna satt på hotellet utan snarare att vi ville spendera så lite tid som möjligt där pga av att det kändes trist.
Bra läge vid Louvren, Nära allt. Prisvärt och trevlig personal! Ombyggnad av närliggande kontor störde morgon sömnen!
Läget och att personalen talade flytande engelska. Nej
Inte nagot var mycket besviken Allt
centralt läge som passade våra behov, mycket trevlig personal, bra frukost
Hotellet ligger centralt, bara ett par hundra meter från Luovren. Gångavstånd till Notre Dame och annat. Nära till buss och tunnelbana om man inte vill gå. Bra frukost med bröd och pålägg, juce och frukt, yougurt, flingor mm. Tillgång till dator i receptionen. Hjälpsam personal.
Everything about this hotel was amazing. We loved the location, the luxury and the care and attention the staff gave us. The decoration and design was very welcoming. And the bikes the hotel provides for free are great to take along the river.
great service temperature control in gym was dysfunctional
the place, the decoration, the people , the services, the bar They shoud be more careful because they gave me a late check-out till 2 pm and when i arrive at 12h30 I found my luggage at the lobby.This is ultrageous. I understand that late check-out is a courtesy and i cant complain. But's better not to assure guests of one thing you later will not deliver ...
The location and the kindness of the staff. Room are very small. Hotel is very expensive.
Staff were very friendly and efficient--location excellent and "honesty" bar was a nice friendly touch.
Charming old hotel with very experienced staff. Only breakfast was very expensive.
The quietness and comfortable beds...the friendly and helpful staff!
It was a lovely hotel. It is elegant and comfortable. The elevators are very small
Beautifully restored and transformed Dominican convent furnished with understated good taste. The staff was extremely helpful, courteous and attentive. Breathtaking view of Taormina and the sea. Luxurious garden. Breakfast buffet was the best we've ever experienced. A must. No
I enjoyed my stay at the Victoria Palace Hotel immensely. The front desk staff was very accomodating particulary with tourist sites, transportation, dining, etc. The location was excellent with many bus lines just a short walk away. A mini coffee maker would have been a nice touch!
Check in was very smooth, room was exactly what was represented, junior suite was very spacious and nice, good value for money, convenient to metro
The hotel staff was very helpful and kind,, and they tried to accommodate your needs. The location was ok.
This is a modern, clean, comfortable hotel in a prime location in St. Germain, near the Musee d'Orsay, an upscale area with good restaurants nearby . It is not a particularly tourist-oriented neighborhood and many shops were closed for August vacation. However a Metro stop one block from the hotel provides convenient access to other arrondisements and neighborhoods. The concierge desk was most helpful in making restaurant reservations, arranging a taxi to the airport, and answering questions. The room, though fairly small (this is Paris!), was comfortable and had many convenience features.
A luxe hotel with a friendly staff. We had a tidy deluxe-room with a balcony and a clean bathroom; there was a various, tastefull breakfast and the hotel has a nice and comfortable bar, lounge- and tearoom. Next to our room there was a compressor/aircondition machine which gave a noisy sound during the night. The air in the room was musty(although the room was very clean).
The location was excellent- close to shopping on the Ledt Bank and also convenient to the Louvre, D'Orsey, and transportation around the city. Also, the staff was very helpful,assisting us obtaining dinner reservations and in helping us with language issues, etc..
Location, service Breakfast ok but not great eg bread average, pastries mediocre
the bed was so comfortable and the room was very nice. No enough space for the luggage or in room dinning.
The staff were all fabulously helpful.
Staff was courteous, rooms were clean, location was great, restaurant/ bar in lobby great. I didn't like that I had to buy an adapter. Most hotels lend them and have it in the rooms. I'm staying in London now and there is an adapter for free. I didn't like that there was a charge for hi speed internet. Low speed was free but u had to pay for high speed, seems silly.
Room (Junior Suite) was well appointed and comfortable, with an impressive view of Paris from the balcony.
Great location, slightly older hotel but in great condition, very clean. I enjoyed the old photos in the hallways although I felt the decor in my room was lacking. The hairdryer in the bathroom was awesome, very powerful! I didn't like that I had to buy an adapter - I came from a hotel in Munich that allowed guests to rent.
The hotel is marvelous...great location on the Left Bank, close to Musee Orsey. The restaurant attached to the hotel, L'Atelier is world class and a must visit! We will return to this property the next time we are in Paris no
Concierge service was very good, reasonably quiet, bed comfortable, bar was nice, bath was clean room was very small, location just ok, very expensive (breakfast 27 euro, or about $40 each) bar drinks expensive, room very expensive for the size and quality
Fantastic location. Right next to a main subway stop that made it perfect for infra-city travel. Staff was warm, welcoming, and accommodating. Highly recommend Some road noise from the city streets while sleeping. Although I think this is overall hard to avoid in downtown Paris. It certainly should not hinder you from selecting this hotel
Critically understaffed probably due to so many French employees taking summer holidays. Found broken glasses left unattended around the poolside. No running hot water during my stay, but given discounted rate and very commited staff (although few in numbers) and the manager, after all satisfactory. Yet I doubt if I want to come back on special occasions and never on summer holiday season.
Unusual hotel - funky decor Swimming pool is tiny. First day and a half no hot water. Restaurant was closed
Quirky idiosyncatic place with character. Excellent location. We loved it.
i liked a lot the people working there , very nice and friendly some of the rooms were not well lit , hence it was uncomfortable for packing and reading also the safe gave me a lot of trouble it wasnt working properly lift too small and not enough for staff and guests
The special atmosfear of the hotel
extremely friendly staff - small, but cosy room - nice and tasteful furniture private pool in the cellar was a bit strange (resembling a dungeon) but in some way also funny and romantic
The restaurant is fantastic, and overall the hotel ambience was good. Location good too. No shower! not even a clip to hang the shower attachment on! Small bath. No mini bar. Not enough room to swing a cat in. 'Shabby chic' definitely the correct description as rooms very tired decor wise - handle even dropped off the wardrobe door. Ridiculously, outrageously overpriced!!!!!
Location is perfectly central - 100meters from the Seine opposite the Louvre. Hotel is compact and upstairs corridors only fit one person at a time but is the most unique, quirky and original design I have ever seen (You must see to believe!). The room was small but amazing and I believe every room is decorated differently. I would recommend anyone to stay here and when they do - book the private plunge pool and steam room for yourself for an hour in the morning. Take time to sit in the bar drawing room to sip a drink 100 years back in time. Staff were very friendly and practically ran my life for 2 days with all the questions they answered for me!
The facility exceeded expectations as well as the staff and the room. I was fortunately upgraded, possibly because the restaurant was closed for a day due to a Fashion shoot in the hotel. I couldn't have been more pleased with everything.
utsikt mot Eiffel tornet, nära till kommunukationer fick betala extra för utsikt
Prisvärt hotell. bra standard i rummet. bra frukost med möjlighet att sitta utomhus. trevlig servicepersonal vid incheckning på hotellet. centralt