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8,0
Confusion
Plus: Friendly service and clean car.
Minus: I had the car reserved at 8 am but showed up late to pick it up. I was told that my car was no longer available. They offered me a very large car (nightmare in a tight parking garage) instead of the small one I had reserved. I understand a punishment for turning it in late...but aren’t I paying for it whether I pick it up on time or not? In the end, they gave me a small car and all was well.
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2,0
Terrible
Plus: Nothing
Minus: There was trash in the glove box. Trunk was too small. Shocks & brakes were worn out. User manual was only in French. I was pressed for time, terminal was too far away to reprocess so I was stuck with it. Could not have known about mechanical condition until driving it.
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