Hotell i Memphis nära Southeast Memphis

100% refund if not satisfied isn't ture. 1st. room had a bad odor, but because of travel we needed to rest. The TV fused out, I was over taken from the strong smell. Management never addressed to my satifation. Management did not address this my concern in person after speaking with us. He will review and get back with us. We stayed there because we could not get into another hotel. I would like a full refund. I took pictures.

Flat screen tv No breakfast and staff members dont listen

Checking out! There was mold in bathroom on the ceiling, looked like someone had peed on the curtains, mold on the AC/unit. Cable had 10 channels total the rest were blurred out and staff was terrible!!! We called asking for a room change and they refused. We asked for some extra pillows which they said they were out, the breakfast was sparse at best. We ended up going out because it was cold. The halls smelled bad as did our room and there was sticky stuff on the carpet. Thankfully I had some peppermint oil that helped with the smell.

First they gave me used room. Then, next room- Cigaret smell in the room. Air conditioner didn't work, dog was barking next door all night long.

Location was terrible. On a busy main road. Sketchy area. Sketchy individuals in other rooms.

we booked the hotel specifically for the pool. We had to travel to memphis for my grandfathers funeral so the pool was much needed to entertain the kids. not only was the pool not open but we found drugs in the room and there were drunk crack head type people in the rooms all around us, and people sitting out on there cars drinking until the wee hours of the morning

Hole in the wall Nothing

Outside appearance This hotel was the pitts. Smells like weed every where.Poor interior condition

Location was good for us Bed was extremely hard this hotel is due for an update

Absolutely nothing. The elevator that smelled like throw up and pee. The toilet in our room had throw up inside and pee all over the seat. The towels were dirty with stains. The sheets were stained yellow and the walls had nasty stains everywhere. The carpet in the room and throughout the hotel had not been vacuumed in months.

The bed The room temperature was not able to fully be controlled

Pretty much nothing. However, the location may be least bad thing about this hotel Room was extremely small and old. The bed was something you don't want to lie on. The picture does not justify the real experience.

I have just one of the most horrendous encounters that I have ever experienced in my lifetime at this hotel property. At approximately 10:50PM on June 25, 2011, I logged onto the web and made a reservation at this property. Upon arrival to the property, I advised the front desk clerk that I had an existing reservation and provided him with the confirmation # for said reservation. The clerk, who I later found out was named Patel, informed me that he did not show any record of my reservation. He then advised that I would have to pay the property’s regular nightly rate. I inquired as to why I was being overcharged when I had an existing reservation, and he said that he had not received any information from the Reservation Department on the reservation that I had booked. I advised Patel that I would call the toll free reservation line to request their assistance with this issue. I dialed the reservation line, I spoke with Reservation Agent Robin, who asked for my name and quickly ...