Hotell i Memphis nära South Memphis

The entire facility was very nice. The beds and the bedding was very comfortable. There were several things that made this stay not rank in the good or excellent range as advertised. Housekeeping came at 6pm to clean our room. The toilet flusher worked but was almost broken. The cable didn't work in the first room we checked into. They charge $10 per day for parking, which is understandable but the key procedure to get in and out of the parking lots was never explained and was confusing, I had to use charge to my credit card to get out one time. I could have gotten the room a lot cheaper booking online instead of Expedia.

This was the dirtiest most unfriendly hotel I have EVER stayed in. The front desk acted as though it was a bother for us to stay in their hotel. Sheets were dirty on the bed. Given a room that already had guests in it!

Room was clean Location sucks,

No hot water in my room. Had to go between two rooms to take a shower because there was not another room available equivalent to what I booked. Water was turned off two days for repair work. Bad stay

Could walk to Graceland and felt safe leaving our car at the hotel for the day. Very secure parking lot. Rooms are small but clean. Desk clerk at check-in was confused as to how to deal with a Kayak booking. He kept insisting that I needed some sort of voucher. Finally sorted it out. Went to breakfast an hour before they were supposed to close only to find they'd run out of food. And at checkout, the single employee at the desk was too busy selling upgrade packages than to notice the increasingly long line.

Nothing as we canceled because NO shuttle early enough to catch our flight & the bedbug review The fact that shuttle runs at 0700 so we canceled because our flight left at 0600 we rebooked at Marriott as their shuttle runs 24/7 every 1/2 hour + restaurent & no bedbugs

This guest did not leave comments about this hotel.

The hotel was in shambles. The toliet was broken. The towel rack fell off the wall. The Carpet was FILTHY. You could see the springs in the bed (popping out almost). The curtains had a hole in it. You got either two settings ont he A/C unit (Artic cold or Hot as Hell) I didnt get turn down service and had to call for them to leave and bring towels in the room (which were NOT there when we checked in and couldnt get til the next day). The hotel refused to change our room and travel website refused to do anything about finding us another room. I blame the violence on the neighborhood (4am doors being kicked in underneath our room both nights we were there overnight) The day manager was very nice and tried to help as much as he could but it was a lost cause cause all i needed was out of my room or a switch of rooms which he wouldnt provide.