Hotell i Memphis nära South Memphis

Nothing! The towels had a smell like they didn't have enough laundry detergent to properly clean the towels. The housekeeper saw me vacuum my room and did not take the initiative to say '' I will get that''. We did let the front desk know about it, plus i have a video of me vacuuming my room

When we arrived at 11:30pm, we were told that there were no more non-smoking rooms available. My son has asthma, so that wouldn't work. We sat in the lobby to begin to make other arrangements, but the clerk (who had obviously been in a bad mood when we arrived) said she would juggle some things to find a room. Don't know why her sudden change of heart, but we were exhausted from driving, so it worked out for us. We called for a cot - traveling with three kids and one is 13 and all three don't fit in a double bed. It took two hours and several phone calls to be told that there were no cots and we had to go down to the front desk to fetch a second blanket. The hotel was ok, nothing special and certainly not worth the price tag. We were surprised to see that the part of town didn't seem very safe - but they did have gated parking. If you need a place to rest, this will do. But if you're looking for customer service, cleanliness, and value - move on.

Room was clean Location sucks,

No breakfast tho advertised it did. One wall of outlets didn't work. Attempted theft on car in lot overnight.

When we arrived they told us they just didn't have our reservation and that there was no solution because not only did they not receive our reservation because of some online reservation problems but they also were way overbooked. They were unprofessional. End of story.

Place was a dump. I was told to check the room to make sure it was clean. Over an hour check in time. Dirty bathroom. Thank goodness I brought a blanket and pillow in the car because I did not feel comfortable sleeping on the bed. They consistently tried to blame old management but it is the new management/owners that are terrible. If the new managers are better than the old managers, I could not fathom what that would look like. The place is unlivable and should be reported to the an authoritative agency that manages whether a place is suitable to stay in.

No hot water in my room. Had to go between two rooms to take a shower because there was not another room available equivalent to what I booked. Water was turned off two days for repair work. Bad stay

Location was good as airport was close and to downtown took only a 10-15 minute drive. Rooms had been renovated with beds and pillows in good shape. Was expecting more noise from proximity to airport and open central area, but it wasn't bad. Bathroom was lacking as it was small and there was no hot water on one morning of our stay (granted 90% of guests were there for the Liberty Bowl and had the same timeline). None of the side doors unlocked with room keys.

This hotel is ghetto. The door to the bathroom almost hit the toilet. They've obviously done some renovations, but it's not helping; you can tell it is old, old, old.

Could walk to Graceland and felt safe leaving our car at the hotel for the day. Very secure parking lot. Rooms are small but clean. Desk clerk at check-in was confused as to how to deal with a Kayak booking. He kept insisting that I needed some sort of voucher. Finally sorted it out. Went to breakfast an hour before they were supposed to close only to find they'd run out of food. And at checkout, the single employee at the desk was too busy selling upgrade packages than to notice the increasingly long line.

The bed was comfortable Almost everything. Flat screen tvs were avertised not 15 inch old school tvs

Near The center of The city It's notte clean

incorrectly charged my card FOR 2 DIFFERENT PROBLEMS. we had roaches in our room and in the hallways of the hotel. we had to bring our towels down to the front desk for replacement towels. they did not come and clean our room on either days of our 2 night stay. oh and the back doors were broken so we had to walk all the way around to get to our room.

Great location We booked a non-smoking single queen room for one night along our road trip. As soon as we entered the room, it reaked of smoke. There were stains on the kitchenette counters, visible debris all over the floor, something sticky on the wall near the refrigerator and what appeared to be weed on the floor near the bedside end table. It was disgusting. Spend an extra $30 and stay at the Sheraton or Graceland Guesthouse.

It was close to the airport.

Nothing as we canceled because NO shuttle early enough to catch our flight & the bedbug review The fact that shuttle runs at 0700 so we canceled because our flight left at 0600 we rebooked at Marriott as their shuttle runs 24/7 every 1/2 hour + restaurent & no bedbugs

This hotel has a lot of character. Don't bring your kids :)

The bed was very comfortable. The room was tolerable. The ladies at the front desk where very nice. The walls in the room were filthy, and the bedspreads were filthy as well. There seem to be a party going on in the room next to me, lots of noise. In the middle of the night someone beat on my door, waking me.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

The hotel was in shambles. The toliet was broken. The towel rack fell off the wall. The Carpet was FILTHY. You could see the springs in the bed (popping out almost). The curtains had a hole in it. You got either two settings ont he A/C unit (Artic cold or Hot as Hell) I didnt get turn down service and had to call for them to leave and bring towels in the room (which were NOT there when we checked in and couldnt get til the next day). The hotel refused to change our room and travel website refused to do anything about finding us another room. I blame the violence on the neighborhood (4am doors being kicked in underneath our room both nights we were there overnight) The day manager was very nice and tried to help as much as he could but it was a lost cause cause all i needed was out of my room or a switch of rooms which he wouldnt provide.

I was disappointed in the things in the room. No clock, no dryer, no fridge, no microwave, no kleenex. It was fairly clean and I guess we got what we paid for, but I felt there were small things that would have made it homier.Also, the towels and wash cloths were paper thin.