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6,0
Plus: The agent who finally helped was professional
Minus: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS
omdöme av -
10,0
Quick service, new vehicle and friendly associate at the garage
Minus: None
omdöme av -
2,0
horrible customer service unfortunately
Plus: The car
Minus: Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.
omdöme av -
10,0
Minus: All was great!!
omdöme av -
7,2
Mediocre experience
Plus: Car (chevy impala) was very new and excellent.
Minus: The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.
omdöme av -
10,0
Plus: Inventory was limited when I rented so forced to upgrade and car was very nice
Minus: Price was high because holiday
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10,0
A brilliant service
Plus: After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellent
Minus: If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a day
omdöme av -
9,6
Plus: Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .
omdöme av -
10,0
Exactly what I hoped for
Plus: Friendly, quick, simple. Needed to extend my original reservation, and it was painless.
omdöme av -
5,2
Minus: When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.
omdöme av -
10,0
Friendly service
Plus: Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.
omdöme av -
8,0
Plus: Quick,efficient service
omdöme av
-
10,0
Quick service, new vehicle and friendly associate at the garage
Minus: None
omdöme av -
10,0
Minus: All was great!!
omdöme av -
10,0
Plus: Inventory was limited when I rented so forced to upgrade and car was very nice
Minus: Price was high because holiday
omdöme av -
10,0
A brilliant service
Plus: After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellent
Minus: If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a day
omdöme av -
9,6
Plus: Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .
omdöme av -
10,0
Exactly what I hoped for
Plus: Friendly, quick, simple. Needed to extend my original reservation, and it was painless.
omdöme av -
10,0
Friendly service
Plus: Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.
omdöme av
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7,2
Mediocre experience
Plus: Car (chevy impala) was very new and excellent.
Minus: The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.
omdöme av -
8,0
Plus: Quick,efficient service
omdöme av
-
6,0
Plus: The agent who finally helped was professional
Minus: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS
omdöme av -
2,0
horrible customer service unfortunately
Plus: The car
Minus: Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.
omdöme av -
5,2
Minus: When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.
omdöme av