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Pool området var helt underbart. Frukosten samt personalen vid frukosten var underbara. Vi åt även en medelhavs buffe en kväll och den var jätte bra. Dock var det enda gången vi åt middag på hotellet. Receptions personal var fruktansvärd, de var otrevliga. Rummen höll absolut inte 5 stjärnig klass. Servicen var absolut inte 5 stjärning. För mig var det endast pool området som gjorde att man kan klassa detta som ett 5 stjärnigt hotell.
Hotell med klass. Man märkte verkligen att man bodde 5 stjärnigt.
Riktigt fint hotell som jag skulle kategorisera som lyxhotell. Hotellets läge är perfekt nära stranden på strandgatan med alla mysiga restauranger! Vi firade vår bröllopsresa vid detta hotell och hotellet var verkligen en positiv överraskning! Vi hade en sea view suite på sjätte våningen, och trots att jag reser mycket från jobbet har jag/vi aldrig haft så fin och skön utsikt! Billig parkering i parkeringsutrymmet under hotellet är ett plus om man har hyrbil. Rekommenderar varmt detta hotell till alla! Frukosten var helt OK, men kändes efter några dagar som väldigt enformig. Så efter en vecka blev urvalet ganska trist. Därtill saknades grönsaker vid frukostbordet. Mer variation och grönsaker så skulle det ha varit riktigt toppen. Pool-området är aningen litet, även om vi aldrig utnyttjade det, då stranden är riktigt intill!
Frächt, nybyggt hotell. Nära havet. Ligger perfekt i slutet på shopping/restaurang- gatan. Trevlig hotell- frukost. Vår dotters säng hade ingen bäddmadrass !!?? Vi lade dit en filt som vi vek ett antal gånger (den var stor) så det fixade sig hjälpligt.
Frukosten vid flod/havs kanten var helt underbar! Lungt (vilket kanske berodde på årstiden).Fria datorer för internet. Städningen kring poolen var inte så bra
Trevligt och professionellt bemötande. Fantastiskt läge med utsikt över fin marina och med Atlanten i fonden. Sängkuddarna kunde ha varit större och mjukare.
Perfekt läge för den som tycker om bad på fantastisk strand som även lämpar sig för familjer med små barn. Den portugisiska befolkningen dominerar vilket gör det hela trevligare.
Superb surrondings, very charming hotel with tasteful decoration. Huge swimming pool. Very efficient service. And a super plus, fresh toals and private chaise-longs on the nearst beach. We just loved our stay. No free Wi-Fi; but that forced us to disconnect more :-)
The swimming pool area is great! The staff at reception was not nice. And the rooms need to be renewed.
Swiming pool and garden. If you are not a golf player, this is not a hotel to stay in. It is far from anywhere I.E. Alvor and Lagos. Rooms are average for 5 star hotels. No beach nearby. Their private beach is not good for swimming: too cold.
staff helpful and friendly / hotel grounds were superb / drinks were extremely expensive
The Garden,bathrooms very clean, nice linnens, entertainment, breakfast.
The beds were incredibly comfortable! We had booked a wine/pairing dinner hence decided to stay overnight. It was a nice event but we were both ill that night and the next day. At first we thought we'd had too much wine (a few glasses but I don't think more than anyone else at dinner). We mentioned at checkout feeling a bit rough but we still had mild food poisoning type symptoms the rest of the day and realised it was in fact 'in the stomach' and not a hangover! It was difficult to know what to do but we thought the chef ought to know in case it was bad seafood ? so we reported it to the hotel front desk later on 13th but she wasn't very helpful. It's not a complaint as we didn't ask her to do anything only to tell the chef and to be aware others might report symptoms.
Five star atmosphere, lovely food. Good shuttle bus to the beach
The standard of housekeeping was very poor. Room not made up some days until late evening despite several calls to reception. Only on last day was this satisfactory.
I have been visiting Penina for over 30 years now - it is truly a special place. The setting is spectacular, with immaculate golf courses, and beautiful garden areas. Facilites are superb and the staff are charming. With fewer than 200 rooms, the hotel never feels crowded. Highly recommended.
Great setting; fantastic golf; hotel with a lot of charm and personality; casual but professional lunch at the Cotton Club and a marvellous wine tasting dinner at the Grill restaurant on Nov 12! A fantastic experience. Need to rent a car if you want to escape
Wen I arrive, the room that was reserved to me was very poor ( a two stars hotel dont have a room like that ). I made a complain and they change the room. But I think a 5 Stars Hotel can put a guess in a room like that, and if we go to a Hotel like this one, we never think that we must have to discuss the quality of a room
Läge ,vänligpersonal poolresturangen något dyr,kvinnlig hovmästare något nonchalant
Strålande läge nära havet med fin strand. Fin inomhuspool med 31 grader i vattnet. Mycket bra o god frukostbuffe. Onödigt dyr roomservice. Myror på rummet och heltäckningsmattor som på många ställen blir ofräscht. Svårt att hitta till hotellet !
the size of the room was perfect and the kitchen was perfect also the should wash the dishes every day
Very nice apartment on 16th floor with excellent ocean view. Comfortable and clean You had do wash up your dishes yourself as it was not included in the service. Furthermore cleaning ladies always wake us up in the morning.
Helpfulness of staff, possibility to cook thanks to a very functional kitchen, position of hotel near at the sea and at the bus stop, spaciousness of rooms. We are Italian people and we need to eat "Pasta"...well, in this hotel it wasn't a drainer for Pasta...but it is a trifle, we like very mutch this hotel!
The apartment was new and nice. In the kitchen you can find everything you may need (except for the Italian moka obviously). The apartment was not really clean. The daily maid service was approximate. Sheets were not "fresh". I expected a better service due to the many comments I read on the website before booking the apartment.
Noting much. It was pretty much what I expected. So, it didn't surprise, but it didn't disapoint either. All in all, a good value for money hotel.
I really loved this hotel. Our room was very spacious and we even had a ocean/see view which was perfect for relaxing evenings on the balcony. The beaches were really near (just across road) and Staff was very helpful (and nice!). This hotel is amazing for somebody who is looking for quality accommodation with average price and great location.
the room, the design anything
It has a nice room, big and clean. Very confortable and near the beach. The kitchen has everything we need. - The hot water finished before we could fill up the bathtub. - The health club only works during commercial time, we arrived saturday 19:20h and couldnt use it, cause closes at 19h and dont open on sundays.
Good location off main strip but not too far at same time. Near beautiful beach. Spa/Gym great value at 15euro for 3hrs all inclusive.
A localização, (está a poucos metros da praia), a zona da piscina, o acesso aos apartamentos, bem como a dimensão dos apartamentos. Os funcionários não são muito empáticos, não deixando no entanto de serem bastante profissionais. A decoração é já um pouco antiga, assim como os aparelhos, nomeadamente a televisão. No entanto a nível da relação qualidade / preço, este Hotel é bastante satisfatório
The sea view. The beds were more suitable for children. A full size single would be a bit more comfortable,especially if staying 1 or 2 weeks.
location excellent staff very friendly accomadation very clean close to beach highly reccommended very noisy fridge in our room 2607 kept me awake most nights it was reported clean towels should be available every day
location they offer appartment for 3 people but beds were awfull
very close to the main strip a little dated
The location is excellent, very close to the beach. Unfortunately, we stayed on the 4th floor, and the view wasn't spectacular. The apartment was clean and was big enough, only that didn't have any pot or pan, so basicly either you buy them or you don't cook, also the beds were quite uncomfortable. The pool is nice facility. In any case, I think it is quite expensive to pay 100€ so not good value for money, besides I had to pay all my stay at arrival, even before seeing the appartment first.
we were central to everything and it was so quiet
It was our 1st time in this hotel and we were given the room asked during the booking. The room had a stunning view of the beach and the hotel is very close to it. The apartment itself is well equipped and that's very good for people (like us) that want to cook something nice themselves, instead of going out for lunch / dinners all the time. Overall the experience was good and we would return again for sure, if staying around this area. A couple of things in the snag list. :) There wasn't washing liquid in the kitchen. This is not very nice for people staying just for a few days, as if we go in the supermarket, such liquid comes in in big bottles only and it doesn't make sense to buy it. I think this is in the interest of the hotel as well. We wanted to keep things tidy (mainly when leaving), but there's no way to wash pans, cutlery, etc... without a small sponge and some soap. Another issue was the bed, as it was pretty noisy, but it wasn't uncomfortable.
Great location, half a block from the beach, restaurants and grocery store. We were first given a room on the 3rd floor but asked for a higher floor and ended up with a 24th floor ocean view......fantastic view. Directions could have been better and beds were very hard.
Fantastic location and cleanliness of the building and our room which was sea view on the 23rd floor with balcony. There was no phone in the room. had to go all the way down to the reception from 23rd floor to answer phone late night.
The apartment's location was great, clean and up to date. Easy to find, very close to the beach a local shops. In suite laundry and kitchen were great for the few days we were there. Great value. Suite was easily big enough for 4 people. The hot water tank was quite small, and we could barely get two reasonable showers on a single tank. Not a big deal, but the pool was not yet cleaned for the season.
det centrala läget stora avstånd till rum o övriga faciliteter - många trappor
mycket individuellt hotell nära centrum av staden med egen buss till hotellegna stranden. Mycket trevlig personal. Det saknas delviss hiss för barnvagn eller rollstul.
Renligheten på hotellet Små rum och alldeles för dyrt med mat och dricka.
Bra läge och passande för mina ändamål. Damen på health club var avvisande och oförskämd.
Ett mycket bra hotell! Stort men känns inte stort pga flera låga byggnader. Fint poolområde, shuttle buss till Duna beach på Meia Praia med fria solstolar för hotellets gäster. Hotellet har även en inomhuspool. Rena och snyggt dekorerade rum med nya lakan och handdukar varje dag. Mycket bra frukost. Fri internet. Mycket trevlig och kunnig personal Bra läge med närhet till Lagos centrum med många bra och billiga restauranger.
The staff were so helpful and accomodating, always pleasant to deal with. The hotel was right on the beach and close enough to Praia Do Rocha to avail of the local amenities, but far enough away that you didn't feel like you were slap bang in the middle of a high rise resort. The hotel was very dated, the reception/rooms/restaurant could all do with some redecoration, but I fear that that would come at the expense of the customer as with all these things! So maybe it's best to leave it as it is, a reasonably priced family hotel with a great location and lovely staff.
The superb attention of the staff was overwhelming and very much appreciated,reception was excellent,as were the housekeeping staff. the restaurant was perfect and food served was first class, really loved the towels supplied by the resort for use in the spa which was spotlessly clean at all times. all in all a very enjoyable and relaxing time was had,we will certainly be returning soon. not one thing,
pool, beach at the door step, short walking distance to Alvor and Praia de Rocha, golf nearby
Good location and facilities
relaxing,enjoying the facilities of the hotel,swimming in pool and sea Found one and only one receptionist not very friendly.Abrupt with a bad attitude.
The size of the apartment was perfect, large enough for 3. Not many activities available as they only run on certain days.... which is ok if you have two weeks however if you only have 4-5 days it limits what you can see and do without a car. This is not the hotels fault is is the organised tours with which they work. The fact that you have to go into town to buy dishwashing detergent and sponge - a containted apartment with complete cooking facility and dishware should as a basic standard come with products in order to clean these utensils. Simply ridiculous! On top of you are not told of this until you find out the hard way - with dirty dishes in the sink.
Was located adjacent to beach. Hotel staff cleaned room every day and provided clean linen. Staff were helpful. Nice pool although water could be warmer ! Good facilities. Not much in Praia do Vau itself - a few below average restaurants. It was however no more than EUR 4-5 to either Praia da Rocha or Alvor. The hotel is located on a fairly busy road so there is noise from traffic so a light sleeper may suffer from this. We picked accommodation because of quality and proximity to beach and were very pleased in those respects. Also contacted hotel in advance regarding transfer from airport to hotel. Told me they could organise taxi for EUR 80, didnt go for this. While there, they were however able to organise shared transfer to airport for EUR 34 !
The location of the hotel is excellent as are the facilities and staff,an all round great place to stay, The beach is spotlessly clean with an excellent selection of reasonably priced restaurants,staff are very efficient and provide a first class service. no
The staff were always friendly and accomodating. The access to the indoor,outdoor pools and beach was easy and safe which is important with kids. Everything around Jardim do vau was very accessible either by a short walk or a short taxi ride. If being pickey I found the beds were too hard for me.
mycket bra för lite pengar
Läget kan inte bli bättre, trots diskoteket mitt emot och balkong mot det, så hördes knappt något ljud alls. Något trånga rum och badrum.
Serviceinriktad personal, särskilt i receptionen. Hjälp med bokning aktiviteter, transporter. Centralt läge, nära allt. God ljudisolering.
Bra läge bra mellanklass bra frukost rena rum och badrum fin utsikt internet Inget
Läget är bara bäst! Trots disko och barer utanför. är det i det närmaste ljudlöst på rummet. Att dom inte lagade telefonen trots 11 dagars påminnelser, hade nämligen kompisar på en annan våning.
The hotel was perfect for our needs, it was immaculately clean and fresh,staff were friendly. Highly recommended.
The staff was very friendly, the facilities were clean and comfortable, and the price was great. We were really, really happy with our stay - we even stayed an extra night. We would highly recommend the Made Inn. No - it was everything we expected and more.
A problem on arrival - but all was handled in a very professional way - They thought of the customer and all staff seemed to have been told of the problem and everything was very well handled and dealt with. I would stay here again. Walls are a bit thin!! If you have noisy neighbours you are in trouble!! but I always travel with earplugs - you never know when you might need them!!
The staff was very helpful and friendly, room was cleaned everyday. Good internet connection and nice breakfast
Warm welcome from receptionist - who spoke English. Decor bright, clean and vivacious - all roomes are themed. Room spotless, roomy enough for a short stay, theme was motor racing so huge mural behind bed of racing car. Bathroom good size with bath and very clean. Breakfast good with choice of hot and cold food, great coffee and very friendly staff. Location central. Bathroom lighting very dull. Bedside lights were motor racing helmets and although novel, they were ineffective. These are small things and do not affect my overall opinion of this great little boutique hotel.
Decor and excellent breakfast
Friendly staff, very good location . Got up early and had a long wait for hot water in shower
Cool, modern hotel. perfect for young people Yes. The terrible, terrible t e r r I b l e stink in the morning...was it the river, was it the town sewers...i don't know but sweet jesus....what smell!
The modern, clean style of the hotel, the staff were happy, enthusiastic and as helpfull as they could be at all times.
Hotel is based in town center. They have bike for rent which is cheap too. Great Price, Staff and Location. Clean and tidy room. Only the room doesn't have fridge. but they provide you with ice
Loveley place to have a relaxing holiday Clotch to wipe the bench would be appriciated in kitchen
Very picturesque, clean, quiet and easily accessible (not loads of steps and long corridors to content with). Reception staff were very friendly and helpful and took us personally to our room when we checked in rather than just wave us in the general direction which was a nice touch. It was a nice start to the day to eat breakfast on the leafy veranda by the pool in the sun before wondering down to the D'Ana beach which was a 10 minute walk and was absolutely gorgous. The complex seemed very well maintained and our room was always very clean when we returned from the beach each evening. Waiting staff in the morning could be slow to clear the tables and it was not busy during the period we stayed there. Also, on occasions, some of the breakfast would be gone and not replenished even though there was still another 30 mins of breakfast and staff could be difficult to find to address this.
Pleasant environment with nice grounds and and pools. Within walking distance of restaurants in old town.Good breakfast selection and facilities.
the "indoor swimming pool" is actually an outdoor pool with some sort of cover over the water... you can't use it in cool weather as you would expect from a proper indoor pool
very good size studio villa, excellent breakfast, near the town and beaches.
in a quite area and located close to beautiful beaches
Excellent breakfast even with champagne. Indoor heated pool when cold. Very friendly staff. Slightly far away from the town, about 20 minutes walking. To get to the very small beach you have to clamber the stairways.
I like very nice designed rooms and very good breakfast bufet The staff of hotel deklare about Wi-fi internet, but it didn,t work often.
Good position, near to Lagos center and the beaches. Nice atmosphere, swimming-pools, good breakfast-buffet.
Our room was located far away from central part of hotel with more 10 other rooms. It took us about 10-15 minutes to get to breakfast or reception. This was very, very uncomfortable. Beach was same about 10-15 min .. Room design was far from 4 starts hotel , i would say 3 stars.. very simple. Room was cleaned only at 16:00 .. to conclude , the hotel was very far from expectations we had...