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Utmärkta rum med bra utrymmen och disposition. Mycket bra restaurang och bar.
Det var gångavstånd till de flesta av sevärdheterna. Frukostmatsalen med en bra frukostbuffé uppskattade vi mycket.
Centralt läge. Gångavstånd
centralt , vackert vid tj circle
Kanonfint hotell med bra läge i Washington. Rekommenderas!
Friendly helpful staff in downtown DC. The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
I did not like the fact I had to pay valet for parking or find my own. I feel if I m paying for the comfort of staying out of town then that is something that should be included.
Location was excellent, most staff was nice and helpful. If you wanted Wifi, you had to pay extra. Channels on the television had horrible reception 9/10 times. One bellhop was incredibly rude when I asked to use a luggage cart, that were kept in their storage room at the moment, as I had multiple heavy bags to load in my car. Parking was outrageous per day ($60). This parking fee was also not included on Kayak or Pricline.
Excellent location for much of downtown DC. Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
The location and comfort here is great! Overall very good value!! The room was a little tight. Room had empty box of tissues, could of been a bit cleaner, dust.
The staff was excellent, friendly and welcoming! Great location, clean and very spacious room. Will definitely book again when back in DC! Nothing
Location Room wasn't clean. Carpet smelt like cigarette. They charged me for parking that I did not use.
Room. Cleanliness. Privacy.
It was right downtown near the white house and monuments, so we could walk everywhere Everything closes down so it's hard to find a late night restaurant or pharmacy
Proximity to WH
Spacious room with super comfortable bed. No warning for the loud construction noise just outside our bed window at 6:30 am Sunday and then 5:30 Monday am. When we complained the front desk said nothing could be done.
The room was excellent. Staff very courteous, friendly and helpful. I thought the cost for overnight parking at $59.00 was high for a guest in the hotel
Det centrala läget var utmärkt samt att det fanns möjlighet till mat och dryck. Avsaknad värdebox Förvaringsbox
Läget var mycket bra. Trevlig personal. Rent och snyggt. Fräscht badrum. nej
Perfekt läge, 300 meter till Vita Huset, nära till "The Mall" och alla museer och tunnelbanenedgång i huset.
Alltid trevlig personal. Städerskan fyllde på med vatten/handdukar/shampoo/tvål dagligen. Mycket bra fitness centre. Mysig bar utmed gatan som hade öppet länge under kvällen. Kanonläge, granne med vita huset. Nära till restauranger (14th & P-street) och till turistbussar, the mall m.m. Det kunde ingått en kontinental frukost för det priset.
Personalen var mycket tillmötesgående. Toaletten läckte, tv.n hade nåt alarm så den sattes på halv sju varje morgon. Det som ändå är en stor besvikelse är at jag inte ens kunde stå rak när ja skulle duscha utan fick stå med böjda knän, jag är 180cm lång... Det är jag inte ensam om att vara =) Trots att de va 4- stjärnigt, då anser jag att jag iaf ska kunna stå raklång i duschen!
Vi hade mycket fin vistelse på Hay Adams. Personalen tog väl hand om oss och rummen var mycket fina. Jag rekommenderar verkligen att bo på det här hotellet.
Bra läge.service utmärkt.trevligt.bra utsikt.gott kaffe och frukost! Glasbitar på mattan I rummet ...trots påpekande inte borta
The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience. We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.
Rooms needed to be dusted. Mini bar is electronic and not a refrigerator; DO NOT TOUCH or you will be charged.
Convenient Wet carpet coming from old AC Unit. Water pressure very low But overall it's a nice hotel. Would definitely use them on my next business trip
Comfortable room, nice bar/ casual restaurant. Enjoyed having Sunday New York Times at our door.
Security- courtesy price of morning coffee- could not connect to internet
It was a clean hotel with nice people. misleading when looking online, it looks bigger than it is. But it wasn't too bad. They do not have complimentary breakfast. It's over priced for what you get.
rooms were clean and beautiful business center was terrible. have to pay to use intenet and print emails.
Doormen were nice and knowledgeable... Rooms were clean, and impressive (but small) lobby. Like most buildings in DC, ceilings were low, scenery was of rooftops and other office windows and not much view. Little advise on best way to attack touring DC other than "If you want to, you can see this or that or use a bus tour"
Two of the employees, Soyoung and Stephanie were amazing in providing my wife and I with a very high level of service! Can't thank them enough for going the extra mile and making our stay memorable! They both did a great job communicating with us. It started with a text message to see how everything was in the room, when we had a problem with the heat, they dispatched an engineer right away, and had a new room ready for us when we got back later in the day. They also both signed a hand written card for my wife's b-day that was waiting for us in the new room. Overall, they both made our stay at the Loew's hotel very enjoyable. The location was very good, all the employees and staff were very friendly and hospitable. Would def recommend the hotel to a friend or stay there again. Our mattress could have been firmer.
very convenient, comfortable, accommodating the AC was like sleeping with an idling truck - incredibly loud
The hotel itself was beautiful and centrally located. The staff was very friendly. The bathroom was tiny, like a shoe box. The room we were given was also part of a set of 3 cojoining rooms, and the walls were thin enough to hear everything.
The staff went out of their way to make the weekend a wonderful experience. The door men were always friendly and helpful and the front desk staff was exceptionally friendly and accommodating. From the moment we walked in we were treated like valued customers, a simple and often overlooked feature of most hotels today. Highly recommend to anyone looking to make their stay in Washington DC more pleasurable.
Service was excellent They changed me an extra 200 dollars when I checked into the hotel, despite prepaying on Kayak
Location. Easy walk to many attractions as well as to my business destination.
The hotel in a very nice location and the room very comfort. they give to me Room No 403 we can't sleep because of the noise of the air-condations from out side. and the hotel staff are not frindly
Fräsht hotel med modern design. Lugnt läge. Promenadavstånd till några bra brunchställen. Trevlig personal. Trygg inchekning av väskor. Läget kändes lite avsides från centrum och på väg hem till fots en kväll var stämningen ganska otrygg. Inga problem om man tar taxi vilket kostade mellan 15 och 20 dollar inkl. dricks från stan. Vi ångrade att vi inte prövade hotel W som låg mer centralt och kostade lika mycket. I hotellrummet var allt fräscht och rent. Den designade duschen var inte särskilt praktisk då det inte gick att stänga om sig och det blev kallt med det strilande vattnet från taket (ingen handdusch). Vi var helt nöjda med vår weekend men skulle nog pröva något annat hotell om vi åker tillbaka och rekommendera den som åker för längre vistelse att överväga andra alternativ.
The location is excellent in the heart of DC, walking distance to many sights. The HVAC unit in my room failed and I was moved to another room, which also had a faulty HVAC unit, so I was moved to a third room. All of this took place at 8pm, which ruined my plans for the evening. The next day, I was a bit disappointed that neither the manager nor anyone on staff reached out to follow up. Generally, I expect more personal service from Hyatt hotels.
Reservation was not honored!
Super clean, well laid out room. Quite big for an urban hotel. Everything works well. Well thought out.
The staff was helpful and friendly. The breakfasts were disorganized and food ran out too soon. The coffee canisters were not replaced when they ran out. The bathroom door stuck, the desk light did not work, and the handset for the telephone did not work. When the shakedown is over, all should be well.
Had horrible service from front desk woman and did not get the room I was assured I would the day before. The maid staff was very helpful and friendly as was the man who worked overnight desk. The room was small with barely any windows but very clean and bed was comfortable. Will never stay in this hotel or Hyatt again based on promise of getting a street view room and then getting a room that literally overlooked all the AC units for hotel and no view of street. Also, the room they assigned us was not ready when we were sent up so we had to get shuffled into another with a worse view. The desk clerk was rude about the whole situation and when we inquired about parking right out front because the signs were very confusing she told us to "read the signs". Seriously- as if we hadn't already. Very rude. Our friends stayed too and had poor service from same two woman.
Hotellet ligger mycket bra till för sightseeing i Washington. De flesta kända platser finns på promenadavstånd. Kaffekokare och mikrougn på rummet är ett mycket stort plus. Rummets storlek är ett stort plus.Hotellpersonalen var mycket hjälpsam.Många fina tips på restauranger fanns på ett papper som du kunde hämta i receptionen. Nej, men läget är inte perfekt om du vill shoppa i Georgetown.
Läget,lagom stort medför mindre köer vid reception o restaurang.hög standard Ingen handdusch som vanligt i USA !
comfortable room with lots of space and clean/new kitchen appliances. corteous front desk and valet staff. great breakfast buffet. good location 1/2 mile walk to the convention center. air conditioner was too loud and the thermostat was inaccurate so the room was too cold unless we shut the AC off completely.
Location was excellent to walk or take the metro everywhere, breakfast was good, evening reception 3 days a week with drinks and appetizers was good as well. The service and hospitality of the staff was top notch. Parking is valet only and expensive, $45 a day. Thankfully we didn't rent a car and were able to just walk or ride the metro everywhere.
breakfast is simple but not bad.City centre is more than 15 to 20 min walking. Hotel staff responce is rather slow and seems to have no signs of interest.
The room layout was perfect for travelling with children. Small but fully equipped kitchen, separate living and sleeping areas. The complimentary breakfast was excellent. Easy to walk to the White House, Washington Monument & Smithsonian museums.