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I liked the size of the rooms. The elevators fit maybe 4 people. One of the two broke and we waiting for about 15 before we took the stairs from the 8th floor. We had a group of friends staying on the east end. Someone was throwing and party and you could hear them when we got off the elevatorl. It was unacceptable how loud there were. An hour later security came and did nothing. I was glad my room was on the other side of the hotel.
Location, facilities, foods Staff ignored basic requests, reserved a king room but instead ended up with a double queen and a half apology along with how can we make up for it... my response was please provide me with a room on a high floor; 3rd floor!
Hotel is nice enough, clean and comfortable, polite staff, the normal positives from a hotel. Besides parking it was a very good experience. The only thing I would complain about is that parking in the area is incredibly difficult at best. The hotel has plenty of parking but it costs 50$ for overnight and there wasn't really any warning for this fact, if there was it would have been much less annoying.
Have stayed many times - the experience is always great
The OMNI is a beautiful hotel with a lovely garden and nice pool and gym. Excellent location for conferences in the Wardman Center just across. Good connection to metro. I had booked a room 3 months in advance including 4 days on a conference rate. 5 days before the main meeting I received an email telling me I had to move to an airport hotel, 30 minutes drive away from the hotel and the conference I was going to attend for the Tuesday and Wednesday night of my Sunday to Saturday stay because of a 'technical error' in booking. I had a meeting at the OMNI the very Tuesday. When calling them management (Chris) was non-accommodating and impolite and the offer of a refund to find another accommodation is little help 4 days before a conference with 4000 attendants. They offered to cover one of the nights in the airport hotel. Overall friendliness in the hotel was not at the level usually encountered in places of this level and I had to call at 14:00 one day to get the room serviced.
This is a gorgeous hotel. The entrance is very grand with beautiful chandeliers. The staff was attentive and polite. We checked in quickly and were given a large room with a balcony - even a spacious bathroom. The metro is very close if you're heading to the monuments or museums. Also the zoo is about a half mile up Conn. Ave. which was convenient. Adams Morgan is nearby and there are lots of great restaurants in between. You can't beat this location anywhere in D.C. I've stayed at the Omni in New Orleans, New York, and Richmond over the years. They are all an excellent choice. Nothing.
The hotel is dated. The window air conditioner kept the room too cold and woke me up often
Walls are somewhat thin. Could hear hallway noise and room next door.
A party on our floor was raging til 4am when it was finally ended due to police intervention despite many phone call to front desk beginning at 10pm. Got $50 off stay but should have been completely comped.
The large bathtub--one of the great things about older hotels Location close to the metro Friendly staff
Close to transportation and restaurants.
I had to cancel my reservation due to an emergency, and was charged a full day at the hotel. I never stayed there. Very unfair.
Close to where I needed to be. Good amenities on site. Bed was comfortable, not luxurious, but fine for a night or two. Price was great, I assume marked down for slower holiday time while there was no business travel.
It's a great location. Near metro and plenty of great places to eat. Walls are paper thin. Had very noisy neighbors. Called staff but did not help.
Very little Terrible customer service
workout facility, proximity to conference at Omni The first room they put me in was one of the worst in the hotel, on the first floor right next to a very busy, noisy street. The noise was so bad I got hardly any sleep. No one should be put anyone in a room like that, particularly when they are staying 4-5 nights. The next day I had to get pretty assertive with the staff at the front desk that I wasn't staying in the room another night, and needed to be switched. They claimed they didn't have any rooms available, but when I asked to see a manager, they were able to locate another room instantly. After two separate trips to the front desk, they finally moved my room.
Feel they should also have self parking and not only vslet
Good value for money Wifi didn't work properly, breakfast is extremely expensive, restaurant was not that good and overpriced with bad service.
Staff was friendly, room was decent size, hotel was clean The shuttle service was unreliable and did not run during the hours advertised on their website - they ran shorter hours in the morning and evening which forced us to pay for cabs during times we anticipated having transportation. The location is on the far outskirts of Georgetown and other than a few offerings of the Glover Park neighborhood, there is not much within walking distance.
We had business at the Russian Embassy. The Savoy Suites hotel was perfect for us. The Russian Embassy is kitty-corner across the street. Traveling with a toddler, the kitchenette was helpful. The front of the hotel is under construction. Our room was in the back, and the construction was absolutely no factor for us. The description of the hotel listed "parking" as one of the features of the hotel. I assumed "parking" meant "free parking". I was wrong. A parking fee of $30/night was assessed. I do not appreciate negative surprises when traveling, and I felt like I was taken - not a feeling I enjoy.
No room service and no in room movies.
Great location adjacent to Georgetown and walking distance to several restaurants, grocery and drug stores. It borders neighborhoods and a good elevated view of the area. hotel parking is $35/day including tax.
Beds, size of rooms construction, noise, no front pull up, crowded lobby
Only the bartender was the most friendly.foods R expensive. I will not grade this hotel to any star. The most uncomfortable stay of my DC stay & 30 plus years travel life. The beds are horrible. I still have shoulder pain. The curtain did not close at night keeping the outside light illuminating through the window. In my 30 years travel life I never experienced such a bad stay & sleepless night. I will never recommend any of my friend.
Everything. Very enjoyable. Parking fee of $30. per. Especially when a comment on the website stated "free parking underneath". This fee would make me re-think staying again.
comfort of bed, quality of bathroom, outstanding free breakfast, afternoon cookies and wine. Attitude of ALL staff. Quick, flexibility of owners. Opportunity to meet owners. Conversation in the morning and evening at the dining room table. Location
I frequently travel to Washington on business and tried this guest house. It is literally across the street from the Metro. It is very clean, very dignified, very quiet, very welcoming, and very relaxing. I will return. I liked everything. Two things that I liked, but others may not like:1) There are no TVs in the rooms or on the premises. There is wi-fi. 2) Room 114 is next to the kitchen. You smell coffee at 6:30, so if you are not a morning person take note.
The staff was lovely and incredibly helpful. The room was clean and homey. The location was great right next to the zoo and the metro.
A/C, breakfast, very convenient location - near our daughter's apartment, National Zoo, busses and Metro, Starbucks; good restaurants within walking distance; nice patio to relax on Weird mattress - too bouncy/soft, towels too thin, carrying suitcases up to third floor, lack of electrical outlets