Great car and price
Plus: Very nice car; quick checkout; quick checkin
Minus: N/A
All good
Plus: It was fine
Minus: Nothing all was fine
The SUV reserved or comparable was not available
Plus: service was very poor
Minus: The SUV reserved or comparable was not available
Friendly service
Plus: Great service
Minus: Nothing
Rented car at Ammon airport
Plus: The service desk was organized and the car was fine.
Minus: Very good
No car
Plus: When I arrived they told me that there is no available cars
Minus: Company should not leave the customer without car specially if there is deal between them
Poor experience
Minus: Car was tiny and dirty. For the price we paid it was not good. Inside and outside the car was dirty. The radio didn't work and neither did the high beams. We were stopped by the police who told us that the car's license had expired. Very expensive for a terrible car
Amazing staff
Plus: The staff is very knowledgeable and professional. I would recommend anyone to go there.
Plus: New car
Minus: Bit of a wait at the counter and no GPS available. T-Mobile users beware; Jordan is not on the international plan. Data could cost thousands of $$
Bad Rental experience
Plus: Nothing !!!
Minus: When I first arrived to their airport office, they told me that they haven't received my booking and that they are in short of cars and they don't have any cars to provide , I kept arguing showing they the confirmation email received from kayak , but they kept saying they haven't received any.
after long discussion , it turned out to me that someone in their head office didnt copy the booking request from the portal to their system and therefore they don't see my booking info.
eventually they gave me an old car with many body scratch and they told me that is the only care they can provide , take it or leave it !
it took me over 60 minutes to receive a bad car !
Plus: reservation was ready. pick and drop off was smooth with no problems.
Minus: Car was not in good condition. It was not safe to drive. the right door doesn't close and it is a threat to the personal safty of the front passenger seat.
Avis should look at better maintaining their cars, and not to allow unsafe vehicles to be rented to customers.
The car stopped several times unclean worse Avis I
Plus: Nothing Avis in Amman is not Avis in other places
Minus: Unclean store, Unclean Cars, Broken cars, Very bad customer service
Amazing staff
Plus: The staff is very knowledgeable and professional. I would recommend anyone to go there.
Plus: New car
Minus: Bit of a wait at the counter and no GPS available. T-Mobile users beware; Jordan is not on the international plan. Data could cost thousands of $$
Poor experience
Minus: Car was tiny and dirty. For the price we paid it was not good. Inside and outside the car was dirty. The radio didn't work and neither did the high beams. We were stopped by the police who told us that the car's license had expired. Very expensive for a terrible car
Bad Rental experience
Plus: Nothing !!!
Minus: When I first arrived to their airport office, they told me that they haven't received my booking and that they are in short of cars and they don't have any cars to provide , I kept arguing showing they the confirmation email received from kayak , but they kept saying they haven't received any.
after long discussion , it turned out to me that someone in their head office didnt copy the booking request from the portal to their system and therefore they don't see my booking info.
eventually they gave me an old car with many body scratch and they told me that is the only care they can provide , take it or leave it !
it took me over 60 minutes to receive a bad car !
Plus: reservation was ready. pick and drop off was smooth with no problems.
Minus: Car was not in good condition. It was not safe to drive. the right door doesn't close and it is a threat to the personal safty of the front passenger seat.
Avis should look at better maintaining their cars, and not to allow unsafe vehicles to be rented to customers.
The car stopped several times unclean worse Avis I
Plus: Nothing Avis in Amman is not Avis in other places
Minus: Unclean store, Unclean Cars, Broken cars, Very bad customer service
