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Vänlig och korrekt personal. Bra atmosfär på hotellet. Stilrena rum. Lite småproblem i rummet: oavtorkade fläckar, TV-hylla som lutade och svårbegriplig belysning.
Bra är att hotellet ligger så centralt. Det är också mycket modernt och med en känsla av design-hotell. Fräsct och snyggt. Bra matsal ( där jag bara åt frukost men den var bra). Återkommer gärna!
Location location location No
The hotel restaurant was quite expensive as was the room
Being within walking distance to the shops as this was a Christmas shopping trip. Nothing, liked everything
Location Carpets in hallways and dining area were dirty.
I Liked the fact the Hotel was not too close and not too far from the shopping centre and the main square. The only thing i didnt like was the quality of food been served during evening meal.
I had booked for a non smoking room and was allocated a smoking room. Minor point but it was still an oversight on the hotels part.
Found Staff to be very pleasant and extremely helpful Have recommended this hotel to all my family and friends!
friendly atmosphere, good attentive staff in restaurant car park facilities - but this is probably the same in other hotels
Rooms are very clean, comfortable and modern
Very good breakfast. It is in a strategic position in the very center of Belfast. Nice and clean the relax area (pool, jacuzzi, turkish bath) the staff was not very friendly, they speak fast and with a strange accent, difficult to be understood. The internet costs a lot 3£ / 1 h.
Servicen var helt tillfredsställande. Läget optimalt för min del. Rummen trevliga och välstädade. Personalen tillmötesgående. Ingenting som jag kan komma på!
Vänligt bemötande av personalen och hotellets centala läge samt rummets och badrummmets storlek vilka båda var bra. Frukosten var lite klen med tanke på vad den kostade, synd att den inte ingick i priset.
There were crumbs on the desk, the fan in the shower had a centimeter of dust on it and the vinyl floors in the bathroom were stained and dirty. The most disgusting hotel room I have ever been in. We booked online at thee times the rate they were advertising at the hotel. Couldn't believe it!
Rates were cheap and room was clean and warm Comfortable bed Too much noise from next door bar and room was clean but has nothing other than bar soap. You need to even pay for a cup of hot water from lounge. No coffee port in room:
It is located within walking distance of several places. The price is great on a budget, and the room was very clean. Staff was nice. There is not much bathroom privacy, so make sure you are with someone you are comfortable with. I was, so it wasn't much of a problem. Would prefer a bathroom without automatic light so that I can turn it off quickly if used in the middle of the night, so that it doesn't continue to shine into the room for 20 minutes. Also, local bar next door was a bit noisy from our room. For quiet, request a room further away from bar.
bed very comfy and quiet and its central position. the reception was very dark and uninviting, it wasnt suitable to sit and relax in.
It's city centre location is excellent and having a very good restaurant on site with late night entertainment really made the night worthwhile.
hotel was freezing cold, the food at the wedding reception was non existent, (not sure whether that was at hotels expense or wedding party) the food that was served was cold, i had stomach problems following day.
everything was first class,from friendliness of staff to the quality of the room and the food. the price was a bit steep, I probably could have got somewhere equally as nice in Belfast for cheaper.
This hotel needs serious renovation. The price did not match the quality by a long shot. The hotel needs to improve it's customer service.
I love staying in this hotel on this occasion I mixed up our departure date and the staff were really understanding and allowed us to retain our room for the extra night.I particularily love the whole atmosphere at this hotel and it is always my hotel of choice when visiting Belfast. Nothing we did not like.
Everything from the food, the staff and room service. N/A
very relaxing hotel friendly staff and right in the heart of Belfast
Piece & quiate.
Very luxurious hotel in the centre of Belfast Paid my bill on checking out and was asked had I used anything in mini bar,which I replied no,we never do.On checking my credit card account I was charged £9.50 on a seperate transaction I phoned the hotel and was informed the charge was for three packets of nuts and a bottle of water from the mini bar.I was told it must have been a mistake and apologized for the error.A refund was to be made to my card. Careless mistake by someone but I was not pleased.